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A project of the California Community Colleges Chancellor's Office
2001 A paper chase Odyssey
Discovery of new tool to beat paper-based residency
determination dead horse. CCCApply is born.
CCC Systemwide Portal Architecture
Enterprise
Student
2008
-Steven Covey
Ser'o'ice
Choreography
Ponat
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Systom
Offerings
Colloe e's
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If we build it...
Systemwide Technology Platform
• Systemwide Student Portal
• Systemwide Student Account & ID
• Cloud Infrastructure
•
Business Intelligence
• World Class Support
• Security
• Accessibility
The NEW Online Gateway to the
California Community Colleges
1Jl LONG
JY.
BEACH
CI TY COLLEGE
Welcome Fred Filntstone CCCIO: AAA0005
Introduction
Enrollment
Information
Account/Mailing
Information
Sign Out
My APplications
ttl Account and Mailing Information
I Help
-----C--il-m--b-r-.-a-r-A---E-s--p-a-n--o-l-----
Review OpenCCC AccountInformation
Tile following account information will be submitted with your
application to college. Please carefully review this
information and change any outdated information by clicking
the "Edi t Account" button below .
Personal
Information
current Full Name
Fred Flintstone
Pem1anent Address
123 Bedrock St
Bedrock, CA
--------------------Edit Aooount
Education
Citizenship/Military
Residency
Previous or A.ltemate
Name
Main Phone
555-123-1234
Authorized for text messages
Needs &
Interests
Second Phone
540-879-4091
Not authorized for text messages
Consent
Email
fred@bedrock.com
Review Application
SocialSecurity
Number
SSN Not Provided
It is i mportant to provide your
Social Securi ty Number. Please edit
your account.
Submission
Date of Birth
12/31/1970
Tab Based Navigation
Streamlined Conditional Questioning
lntrcxiJcbon
Intuitive page tabs and
Students only see the questions they have to answer.
ErYollment
Information
make it easy to navigate
the application.
Accountftvlallng
Information
Personal
Jnformatoo
.,
.,
Citizenship/Military
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Spanish I English Help
ect GerderEsta dcrmao6n se ldzar6incamente para pr os de reoortes r.._,idos par el
Residency
Needs&
Interests
.,
ado o per el QOboerno federal.Es opoonal y 'I"Okrtana y no se usara para fnes
cis<rrnNtonos.
Lightning Fast School Finder
Sl..lpplementaI
Q..IE!StiOnS
Progressive search technology vastly improves finding
the right school and reduces hand entry.
Consent
Enter the name or city of yOUt hiQh schoolor ho,.,.school orQanzallon Then mal<e a
selectoon fioom the liSt.
Review
Appheatoo
SU:Imrssion
Kerne<M
KPn dy
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1 RobertKonnedy High De ano
John F.Kennedy Wogh Fremont
John F. KfnnPdy gh Granada H Is
John F Kennedy Q"LPma
John F.Kennedy g'l lolrco
John F. Kennedy .-.gh Sacramento
KPnnPdy ContiA.Jatlon Granada H 1
Pobert F Kennedy ·edJCal Center Hawthorne
Kennedy Lamoer$0n S(hoo Jacumbi
Kennedy Pnvate S ool RedlinQ
KPnnPdy Sn Fernando CrntY Adult Granado HII
ly rt•ooiiU!llt n this list
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CCCHelp.lnfo
On-Demand Call Center
30-Second Call Response Time
95% Student Satisfaction Rating
e;-if;'jc"munity
<I'TI<.ORIES
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Colleges
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· Report a Problem,
• Give Praise
Reduces calls to the college. Answers for
Admissions, Financial aid,Transfer,etc.
Promotes dialogue about problems
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Facilitates continuous improvement.
QJTI., · J.nwrued
51<(;r .uo.,
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Easy to Use Business Intelligence
Drag & Drop Ad-Hoc Reporting
Schedule Report Jobs
Table, Graph, and CrossTab Reports
Dashboards
Security
Enhanced Privacy and Security
Federated Identity :
Staff uses their own college account to authenticate into CCCApply. In this way if staff leaves, access to
CCCApply is shut down with their college account deactivation. This eliminates forgotten accounts that
create FERPA issues.
-- ------Encryption of Data at Rest
: Student Personally Identifiable Information (PII) is stored in a hardened data center with 24/7 threat
i monitoring and security audit. Sensitive data such as SSN's is encrypted at rest.
I
Encrypted Data Transport
Enhanced Security Questions
Only secure web services that incorporate financial industry level security are used to send and receive
sensitive student data.
Well crafted security questions for each OpenCCC account increases the chances that students can recover
their account if they have forgotten their password.
Account timeouts now help protect users that forget to sign out. In addition a PIN question will be used to
re-verify users before sensitive activities such as printing an application.
!
Security for Public Computers
Digital Signatures
.
Each submitted application is digitally signed with public key encryption ensuring data integrity and
attribution to one student.
1
Student ID
CCCID ASX2456
• Working to eliminate
duplication of
systemwide accounts...
(currently .0038%)
Sign i n to OpenCCC
Username:
Iforgot mv username
Password:
I
Create a New Account
.tii.JR.
•
•
passed to the college to
help eliminate local
duplicates
helps tie students data
together systemwide
J
Iforgot my password
Priyacy Policy
OpenCCC is the federated identification service for the
Califomta Community Colleges. Federated ID allows
access to a variety of Web services via a single sign-in.
(i
OpenCCC is a service of the
CALIFORNIA COMML'NITI' COLLEGES
CHANCELLOR's 0FFIC[
Current Status
•!• OpenCCC Accounts
2,657,652
•!• CCCApply Submitted Apps
3,243,278
•!• BOG Fee Waiver Apps
174,410
•
OpenCCCApply Implementations
105
Standard
100%
90%
80%
70%
28
BOG
60%
50%
40%
48
International
30%
20%
10%
0%
Standard App
•Colleges LIVE
BOG
Committed
International App
•Not Started Yet
3
Student Feedback
Satisfaction
98%
able address
app
appl.1catl.on apply
c0llege completed
easier
helpful
easy
c mputer
confusing contmue degree dJffJcult dvc
pnu tJOn enter
information .
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March 31st 2016 Update
Autopopulation of the CCCApply Standard App
All Non-residency fields
Updates to Military & Foster Youth Status to better match MIS
Transgender now associated with Gender
Preferred Name Fields
OpenCCC Account: SSN Exceptions for International Students
Release of the International Application
New International Application Release
•!• Five sets of contact address fields:
•!• Permanent US and Non US Home Address
•!• Current US and Non US Address
•!• Parent/Guardian Address
•!• Emergency Contact Address
•!• Agent Contact Address
•!• Education and English Proficiency
•!• Citizenship, Visa, Passport and SEVIS fields
•!• Personallnformation
•!• New SSN International Exemption Field in OpenCCC Account
Moving into Annual Update Cycle
Bug Fixes
AnnualUpdate with New Features in March
Mid-year update only if necessary for legislation
Annual Change Management Cycle
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June
Review & Evaluate requests
Draft Specifications
Finalize specifications CRs
Sprint Planning
Communication to Users #1
Development Cycle
QA Review- Steering
Changes & Corrections
Communication #2
College Review
Release Notes
Go LIVE U date
Release Notes
All change requests should be submitted to the CCC Support Site: www.ccctechnology.info
Please create your account today.All support requests, including:issues,incidents,outages,
questions, change requests, and system alerts are facilitated through this site, which is
monitored by Tech Center support reps. Mon-Fri. 7:00AM- 4:00PM PST.
Apply for Admission
Order Transcripts
Education Planning
Orientation
Financial Aid
Time Management
Transportation
Child Care
Test Anxiety
Substance Abuse
Food Assistance
Academic
counseling/advising
Basic skills (reading,
writing, math)
CalWorks
Career planning
Counseling - personal
DSPS - Disabled
Student Programs
and Services
EOPS - Extended
Opportunity
Programs and
Services
ESL - English as a
Second Language
Health services
Housing information
Employment
assistance
Online classes
Re-entry program
(after 5 years out)
Scholarship
information
Student government
Testing, assessment
Transfer information
Tutoring services
Veteran’s services
Athletics
Foster Youth
TANF, SSI, or General
Assistance
Dream Act
LGBT
Student Portal Workflow
Menu
Checklist
Student Selects Activity
Search
Workflow
Engine
Updates
Checklist
Activity
(Portlet)
Messaging
Sends
Message
Business
Rules
Machine
Learning
Updates
Profile
Makes
Recommendation
Recommendations
Adds to
Calendar
March
05
Wednesday
Student
Profile
Apply
Explore
Learn
Do
Apps
Find helpfulapps
•
•
•
•
•
•
The Future ofCCCApply
For CCCApply, BOG, and International Applications
Universal Form Builder
•
Fully Responsive Design (Mobile)
• Complete Spanish Translation
• Acts as a Portlet within the Student Portal
Questions
Tim Calhoon tcalhoon@ccctechcenter.org
Patty Donohue pdonohue@ccctechcenter.org
System alerts, status, and staff questions
www.ccctechnology.info
Project Site www.cccapplyproject.org