Communications Preferences & Priorities Survey
October, 2013 vs. June, 2014
1
Methodology
•
•
•
•
The first wave of the survey was emailed on 10/7/2013 and was cut off on
10/16/2013
The second wave of the survey was emailed on 6/9/2014 and cut off on
6/23/2014. Announcements were made in Managers’ News on 6/9 and in Inside
Hopkins e-newsletter on 6/13
8,256 employees responded to the first wave of the survey, while 4,305
employees responded to the second wave
This report highlights significant differences between waves at the 95%
confidence level
2
Key Findings:
Significant Differences from Oct-13 to June-14
•
Awareness of the strategic plan increased from 34% to 59%
–
–
–
•
•
•
Learning from executives about the strategic plan increased from 38% to 43%
and from supervisors 35% to 44%
Learning about the strategic plan through Internet/email increased from 65% to
72%
The following strategic priorities changed in relevancy to respondents:
–
–
–
–
•
Increases were significant for all job categories except students (likely due to the low response rate
for students during June)
Increases were significant for both supervisors and non-supervisors
Increases were significant for all JHM entities
People (74% to 77%)
Biomedical Discovery (34% to 32%)
Patient and Family Centered Care (67% to 70%)
Performance (49% to 51%)
During the past six months, supervisors increased the frequency of discussions
about the strategic plan
–
–
–
–
Never discussed (57% to 43%)
3-4 times (8% to 13%)
5-6 times (2% to 6%)
More than 6 times (4% to 6%)
3
Key Findings:
Significant Differences from Oct-13 to June-14
(Continued)
•
Respondents taking the following actions related to the JHM strategic priorities
have increased:
–
–
–
–
–
–
•
•
•
Shared the strategic plan and the meaning of the priorities with my staff or faculty to make them
relevant (26% to 37%)
Provided my staff or team members a format to ask questions about the priorities (17% to 25%)
Provided an opportunity for my team members to say how they can support the priorities and to share
their opinions (18% to 28%)
Developed departmental/divisional goals based on the priorities (18% to 28%)
Asked my team members to develop goals based on the priorities (15% to 25%)
None of the above (55% to 43%)
Respondents reported that their supervisor was more likely to hold quarterly
one-on-one meetings (8% to 10%) and less likely to hold weekly one-on-one
meetings (23% to 21%)
Respondents reported that their supervisor was more likely to hold daily regular
team meetings (4% to 5%), less likely to hold weekly regular team meetings
(28% to 24%), and less likely to never hold regular team meetings (6% to 5%)
Respondents were more likely to prefer to learn more about or contribute to the
strategic plan and priorities through print publications (19% to 20%) and less
likely to select none of the above (6% to 3%)
4
Before today, have you had a chance to see or hear
about the JHM Strategic Priorities issued in 2013?
Oct-13
Jun-14
100%
80%
67%
59%
60%
41%
40%
34%
20%
0%
Yes*
* Statistically significant difference from October 2013 to June 2014
No*
5
Before today, have you had a chance to see or hear
about the JHM Strategic Priorities issued in 2013?
(Percent “yes” by job category)
Oct-13
Jun-14
100%
80%
90%
77%
70%
70%
56%
60%
59%
52%
45%
40%
39%
33%
18%
51%
44%
26%
20%
57%
51%
26%
29%
31%
32%
29%
16%
0%
* Statistically significant difference from October 2013 to June 2014
6
Before today, have you had a chance to see or hear
about the JHM Strategic Priorities issued in 2013?
(Percent “yes” by supervisor vs. non-supervisor)
Oct-13
Jun-14
100%
80%
73%
60%
54%
49%
40%
28%
20%
0%
Supervisor*
* Statistically significant difference from October 2013 to June 2014
Non-supervisor*
7
Before today, have you had a chance to see or hear
about the JHM Strategic Priorities issued in 2013?
(Percent “yes” by primary employer)
Oct-13
Jun-14
100%
83%
80%
77%
77%
71%
70%
61%
60%
71%
57%
54%
49%
44%
40%
61%
60%
37%
35%
29%
38%
36%
29%
49%
47%
44%
36%
32%
27%
29%
20%
0%
* Statistically significant difference from October 2013 to June 2014
8
From whom did you learn about the JHM Strategic
Priorities? (Select all that apply.)
Oct-13
Jun-14
100%
80%
60%
40%
38%
43%
40% 42%
44%
35%
18% 18%
20%
0%
Top Institutional
Executive*
Other Institutional Leader
* Statistically significant difference from October 2013 to June 2014
Your Own Team
Leader/Supervisor*
Other Employee or
Colleague
9
How did you learn about the JHM Strategic Priorities?
(Select all that apply.)
Oct-13
Jun-14
100%
80%
72%
65%
60%
46% 49%
40%
24%
20%
13%
N/A
N/A
0%
In-person
Internet/Email*
* Statistically significant difference from October 2013 to June 2014
Dome/Dome Insert
Other Print Publication
10
Which of the following Strategic Priorities do you find
relevant to you? (Select all that apply.)
Oct-13
Jun-14
100%
80%
74%
77%
67%
70%
60%
50% 49%
49% 51%
40% 40%
40%
34% 32%
20%
0%
People*
Biomedical
Discovery*
Patient and
Family Centered
Care*
* Statistically significant difference from October 2013 to June 2014
Education
Performance*
Integration
11
Do you supervise or lead other staff or employees?
Oct-13
Jun-14
100%
80%
75%
73%
60%
40%
27%
25%
20%
0%
Yes
Note: No significant differences from October 2013 to June 2014
No
12
Approximately how often do you hold regular meetings
with your immediate reports?
Oct-13
Jun-14
100%
80%
60%
37%36%
40%
22%23%
20%
17%17%
10%10%
2% 3%
4% 4%
Every
other
month
Quarterly
6% 6%
1% 1%
1% 1%
Twice a
year
Once a
year
0%
Daily
Weekly
Every
Monthly
other week
Note: No significant differences from October 2013 to June 2014
Never
13
Approximately how often do you hold regular meetings
with all members of your team?
Oct-13
Jun-14
100%
80%
60%
36%37%
40%
27%26%
20%
8% 8%
7% 8%
4% 4%
8% 7%
7% 7%
2% 2%
1% 1%
Twice a
year
Once a
year
0%
Daily
Weekly
Every
Monthly
other week
Every
other
month
Note: No significant differences from October 2013 to June 2014
Quarterly
Never
14
During the past six months, approximately how many
times have you discussed the JHM Strategic Priorities
with members of your team?
Oct-13
Jun-14
100%
80%
60%
57%
43%
40%
30% 32%
20%
13%
8%
2%
6%
4%
6%
0%
Never*
1-2 Times
3-4 Times*
* Statistically significant difference from October 2013 to June 2014
5-6 Times*
More than 6 Times*
15
Which of the following actions have you taken related
to the JHM Strategic Priorities? (Select all that apply.)
Oct-13
Jun-14
100%
80%
55%
60%
43%
37%
40%
26%
20%
17%
28%
28%
25%
18%
18%
25%
15%
0%
Shared meaning Provided format
Provided
Developed goals Asked team to
with team to
for team to ask opportunity for
based on
develop goals
make relevant* questions about team to support
priorities*
based on
priorities*
the priorities and
priorities*
share opinions*
* Statistically significant difference from October 2013 to June 2014
None of the
above*
16
Approximately how often do you and your supervisor/
team leader have regular one-on-one meetings?
Oct-13
Jun-14
100%
80%
60%
40%
23%21%
18%19%
20%
15%16%
9% 9%
7% 7%
8% 10%
7% 8%
Quarterly*
Twice a
year
4% 4%
9% 8%
0%
Daily
Weekly*
Every
Monthly
other week
Every
other
month
* Statistically significant difference from October 2013 to June 2014
Once a
year
Never
17
Approximately how often does your supervisor/team
leader hold regular team meetings?
Oct-13
Jun-14
100%
80%
60%
37%38%
40%
28%
24%
20%
9% 9%
4% 5%
5% 6%
8% 9%
2% 2%
2% 2%
Twice a
year
Once a
year
6% 5%
0%
Daily*
Weekly*
Every
Monthly
other week
Every
other
month
* Statistically significant difference from October 2013 to June 2014
Quarterly
Never*
18
How would you prefer to learn more about or contribute
to the strategic plan and priorities? (Select your top two
choices from the list below. If none apply, select none of the
above.)
Oct-13
Jun-14
100%
80%
65% 66%
60%
40%
38% 39%
32% 33%
26% 25%
19% 20%
20%
5% 4%
6% 5%
5% 4%
0%
In-person
meetings
Q&A with
Email updates Strategic plan Twitter/social
Strategic
accountable
web site
media
planning blog
leaders
updates
* Statistically significant difference from October 2013 to June 2014
Print
publications*
None of the
above*
19
Demographics
• Please select your job category.
• Which entity is your primary employer?
20
Please select your job category.
(Number of respondents by category)
Oct-13
Jun-14
2,000
1,672
1,500
1,257
986
1,000
808
572
500
989
321
566
579
546
539
294
268
610
605
506
313
429
363
173
47
89
0
21
Which entity is your primary employer?
(Number of responses by entity)
Oct-13
Jun-14
3,000
2,767
2,500
2,165
2,000
1,500
1,272
1,119
1,000
753
450
500
242
0
20 13
420
324
178
499
418
214
103
155109
194
9 12
79 63
230213
293
155
60
22