Amy LaZerte 14330 12th Ave NE, Apt #108M Seattle WA 98125 alazerte@yahoo.com (425) 218- 5836 Objective Invitation to Compete #24-15, Events Services Specialist, Administrative Services Department – Central Library Skills and Qualifications 2.5 years professional experience as an Event Coordinator for North Seattle College 5 years of administrative support experience for North Seattle College Proven ability to communicate effectively in person, over the phone, and in writing with diverse constituents while offering superb customer service. An experienced trouble shooter and problem solver that uses provided tools in innovative ways Highly organized and expert at managing changing priorities, working under pressure, and handling interruptions in a dynamic work environment. An experienced user of the Microsoft Suite, including Word, Excel, PowerPoint, and Outlook. Works well with a high level of autonomy or collaborating with a team. Available to work a flexible schedule A strong commitment to intellectual freedom and the Seattle Public Library’s mission to connect people, information and ideas together to enrich lives and build community through respect, engaging in partnerships, and transparency in communications and intentions. Education Bachelors of Fine Arts/Performance Production: Stage Management Cornish College of the Arts, 2005 Administrative Assistant Certificate and Advanced Customer Service Certificate North Seattle College, 2011 Relevant Work Experience Event Coordinator 3 North Seattle College Dec ’12- Present Seattle, Washington Business Office Collaborates with inside and outside clients to schedule, plan, and execute meetings, conferences, celebrations, and sales for 2-1500 people. Works with diverse clientele, including students, staff, faculty, administrators, dignitaries, and community partners with varied expectations, budgets, and constituents their event is serving to ensure that they have a fantastic event. Negotiates costs, book rooms, prepare contracts and creates billing reports. Generate work orders and IT tickets, prepare floor plans for events. Manages numerous, constantly fluxing deadlines. Serves as on-site coordinator for large college and district events. Offers an extensive range of coverage to Food Services in cases of emergency staffing shortages, including money handling duties, while prioritizing multiple tasks to maintain rentals workflow. Amy LaZerte 14330 12th Ave NE, Apt #108M Seattle WA 98125 alazerte@yahoo.com (425) 218- 5836 Office Assistant North Seattle Community College June ‘11- Present Seattle, Washington eLearning Office Provide technical assistance and stellar customer service to faculty and students in the office, over the phone, and via email in the navigation of their online learning accounts. Attend regular committee meetings, generated and distributed meeting minutes. Create and update websites and wikis. Create and publish informational bookmarks, handouts, and flyers using MS Office Suite. Office Assistant North Seattle Community College Sep ‘10- Jun ‘11 Seattle, Washington Sustainability Office Conceived of, organized, and produced campus wide special events, classes and workshops. Coordinated meetings and promoted community events using Outlook, social networking sites, and online calendars. Answered multi-line phones, took and distributed messages, maintained an organized office. Employed Microsoft Suite and web based software to create attractive reports, contact sheets and surveys. Requested, organized, and evaluated data for a large sustainability certification. Assumed a leadership position in the Sustainability Office when needed.