LSE Local Business Continuity Plan Template – revised December 2011
THE LONDON SCHOOL OF ECONOMICS & POLITICAL SCIENCE
LOCAL BUSINESS CONTINUITY PLAN
UNIT/FUNCTION COVERED BY PLAN
<insert unit or function>
CONTENTS OF PLAN
PART I: PRE-INCIDENT PLANNING
2
PART II: ACTION TO BE TAKEN WHEN DISRUPTION OCCURS
8
FORM 1: SUMMARY OF BUSINESS RECOVERY PRIORITIES
AND RESOURCES REQUIRED FOR RECOVERY FROM
BUSINESS IMPACT ANALYSIS
11
FORM 2: AREA-SPECIFIC BUSINESS RECOVERY TEAM
TASKS
12
FORM 3: BUSINESS RECOVERY TEAM LEADERS INITIAL
ASSESSMENT FORM
14
FORM 4: INCIDENT LOG
15
1/17
LSE Local Business Continuity Plan Template – revised December 2011
THE LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE
LOCAL BUSINESS CONTINUITY PLAN
Activity/function/procedure covered by this Plan
.<insert activity, function or procedure>
Planning Scenario (common to all areas)
This plan framework is intended to be flexible enou to help plan for the recovery of the
activity/function/procedure named above in an incident with one of the following 3 " generic" impacts:
 the loss of the availability of the building and infrastructure from which the
activity/function/procedure is normally delivered for a period of up to 15 working days ( arising from
for example, a fire, an explosion, utility failure, or the failure of an element of the infrastructure
making the building unusable eg fire detection and alarm equipment. In some incidents of this kind
some staff may also be unavailable )
 the loss of availability of staff, but continued availability, of the building and infrastructure from
which the activity/function/procedure is normally delivered for a period of up to 15 working days
(arising from example, a flu pandemic, extreme weather conditions and travel difficulties, industrial
action)
 the loss of the infrastructure, but continued availability of the building and staff normally delivering
the activity/function/procedure for a period of up to 15 working days (arising from, for example, a
major IT outage)
Time/period of maximum disruption
The plan should be focused on the time(s) at which an incident would be most disruptive in terms of the
key dates and periods of time for the activity/function/process covered by the plan is <insert dates/periods,
referring to the Calendar of key dates for business critical acitivities>
PART I: PRE-INCIDENT PLANNING
PURPOSE OF PART I
Part I of the Plan identifies:
 the issues that will be addressed in advance so that, should disruption occur, there will be a
framework in place to keep the impact within acceptable limits
 the pre-incident actions that will be taken to address these issues and the responsibility for
taking the actions; and provides a record of confirmation that the actions have been taken
Action
1.
ESTABLISH THE
BUSINESS
RECOVERY
TEAM
The primary task of
the Team is to
keep the impact of
the disruption
within acceptable
limits rather than
restore full service
Issue to be considered
Person(s)
responsible for
ensuring issue is
actioned
Output of consideration of
issue
(a) Identify the key staff
needed to manage
recovery operations
who will form the local
Business Recovery
Team (BRT)
<Name of person
responsible for
actioning>
(a) The members of the BRT
are:
<Insert Names>
<Name of person
responsible for
actioning >
(b) BRT has met to discuss
completion of Part I of this plan
<Record dates of meetings held
and those who attended>
.
(b) Engage BRT members in
discussion of the detail of
implementing preincident planning actions
(c) Assign a member of the
BRT to liaise with the
School’s Emergency
Management Team
(EMT)
<Name of person
responsible for
actioning >
2/17
(c) The member of BRT
assigned to liaise with the EMT
is:
<Insert Name>
Action
Completed
?
LSE Local Business Continuity Plan Template – revised December 2011
(d) Assign BRT members
specific tasks for the
recovery of the activity,
function or procedures
covered by this plan
(e) Assign a member of the
BRT to compile and
maintain a list of the
contact details of BRT
members to be kept
offsite in an easily
accessible offsite location
Action
Issues to be considered
2.
APPOINT
SUBSTITUTE
MEMBERS OF
THE BUSINESS
RECOVERY
TEAM
(a) Identify substitute
members of the recovery
team to ensure that, if one
or more members of the
BRT are unavailable,
recovery can continue:
<Name of person
responsible for
actioning >
<Name of person
responsible for
actioning >
Person(s)
responsible for
ensuring issue is
actioned
<Name of person
responsible for
actioning>
(d) The specific recovery tasks
assigned to BRT members are
recorded on Form 2 attached
(e1) The person assigned to
compile and maintain the list is:
<Insert Name>
(e2)The offsite location(s) where
contact lists will be stored are:
<Insert location and means of
access>
Output of consideration of
issue
(a) The substitute members of
the recovery team are:
<Insert names>
(b)Obtain the agreement of
substitutes to stand in for
BRT members and
confirmation of their
willingness to be available
during the critical period
of disruption
<Name of person
responsible for
actioning>
(b) Agreements of substitutes
to stand in and be available
have been obtained from:
<Insert names of alternates
from whom agreements
obtained>
(c) Keep details of BRT
substitutes off site with
details of the main team
<Name of person
responsible for
actioning>
(c) <insert location identified at
1(e2) above>
Action
Issue to be considered
Person(s)
responsible for
ensuring issue is
actioned
Output of consideration of
issue
3.
(a) Arrange familiarisation
session for all
members of the BRT to
talk through the local
Business Recovery
Plan at the earliest
opportunity
Who will substitute
if key members of
the BRT are not
available?
TRAIN THE
BUSINESS
RECOVERY
TEAM
Do all BRT
members know
what to do in the
event of a major
disruption to usual
service?
Action
(b) Arrange Regular
refresher sessions for
regular and substitute
BRT members
Issue to be considered
<Name of person
responsible for
actioning >
<Name of person
responsible for
actioning>
Person(s)
responsible for
ensuring issue is
actioned
3/17
Action
Completed
?
Action
Completed
(a) Introductory sessions to
discuss of the local BRP have
been held
<Record details of session held
and those attending>
(b) Arrangements for refresher
sessions are established and
sessions arranged and held
<Record details of refresher
sessions held and those
attending>
Output of consideration of
issue
Action
Completed
LSE Local Business Continuity Plan Template – revised December 2011
4.
ENSURE
ACCESS TO
PROCEDURES
AND EQUIPMENT
How will it be
ensured that
procedures and
any vital
equipment be
accessible?
(a) Assign responsibility for
ensuring that up-to-date
copies of critical office
procedures are made
available at all times in
the LSE Emergency
Management Centres in
Tower 1 and Rosebery
Avenue and that all BRT
members are be aware
of their location
(b) Store the procedures on
USBs (data sticks) to
ensure electronic access
<Name of person
responsible for
actioning>
(a1) Responsibility for ensuring
office procedures are kept in
the EMCs and kept up to date
is assigned to <insert name>
(a2) Keep record of when
revised procedures last sent to
EMC:
<Record the last date on which
procedures sent>
<Name of person
responsible for
actioning>
(a3) Notify all BRT members of
that procedures are located in
the EMCs:
<Insert names of members
notified>
(b1) Responsibility for
maintaining up to date
information on procedures on
USBs is assigned to:
<insert name>
(b2) Keep record of when
procedures on USBs in EMCs
last revised
<insert date of last revision>
(c) Make arrangements with
ITS to save key
procedural documents in
an offsite critical data
repository allowing easy
access even in the event
of a major disruption to
IT services
<Name of person
responsible for
actioning
(c) Responsibility for making
arrangements with ITS to save
key procedural documents in
the critical data repository is
assigned to
<insert name>
<Name of person
responsible for
actioning
(d) Record date on which
notification sent and to which
members of DMT
<insert name and date of
notification>
Issue to be considered
Person(s)
responsible for
ensuring issue
is actioned
Output of consideration of
issue
(a) Identify recovery
priorities, recovery times
and the resources required
for recovery. Resource
issues include:-
<Name of person
responsible for
actioning>
(a1) BRT to agree and record
the recovery priorities for the
process, function, office or
division covered by this plan on
Form 1 (attached)
(d) Make sure all BRT
members are aware
that equipment that
may be necessary in an
emergency is kept in
centrally maintained
“battle bags” stored in
the Emergency
Management Centre
Action
5.
IDENTIFY
PRIORITIES
FOR THE
RESUMPTION OF
BUSINESS
CRITICAL
OPERATIONS
<insert name of person
responsible for completing
Form 1 and recording the
decisions on matters below on
it>
What are the
priorities for
recovery, how
soon must they be
4/17
Action
Completed
LSE Local Business Continuity Plan Template – revised December 2011
recovered, what
resources are
needed for
recovery?
<insert date of last revision to
Form 1>
<Name of person
responsible for
actioning>
(a2) BRT to agree and record
the recovery times for the
recovery priorities on Form 1
(attached)
<insert date of last revision to
Form 1>
(i) STAFF
 Identify the staff needed
to carry out business
recovery operations
 ensure that their contact
details are kept outside
the office at all times on
USB sticks and in hard
copy
 ensure that any
contractual issues with
them being called to
work longer hours, out of
hours or at weekends
are discussed and
resolved with Human
Resources
<Name of person
responsible for
actioning>
(i) STAFF
(a3) BRT to agree and record
the staff needed to recover
priorities within recovery times
on Form 1 (attached)
<insert date of last revision to
Form 1>
(a4) Assign responsibility for
keeping recovery staff contact
details are kept in an agreed
offsite location and updating
them as necessary
<insert name of person
responsible >
(a5) Assign responsibility for
dealing with any contractual
issues in relation to business
recovery staff; the person
responsible person will record
any contractual arrangements
and ensure they are kept in a
location agreed with the BRT
<insert name of person
responsible >
<insert name of any member of
staff for whom contractual
arrangements made>
<insert location of agreement
covering contractual issues>
(ii) IT
 Ensure that recovery
times in the local
business recovery plan
are compatible with the
recovery times shown in
the ICT Statement of
Recovery for the
relevant applications
<Name of person
responsible for
actioning>
(ii) IT
(a6) Assign responsibility for
maintaining the integrity of the
information relating to IT
resources on Form 1
<insert name of person
responsible >
 appoint a Member of
BRT to be the contact
with IT Services in the
event of a disruption
(a7) Assign responsibility for
contact with IT Services in an
incident
5/17
LSE Local Business Continuity Plan Template – revised December 2011
<insert name of person
responsible >
 All BRT members
should be familiar with
the recovery times for
systems , taking note
that the ICT Statement
of Recovery provides for
the restoration of readonly availability of all
centrally supported
systems within 4 hrs
(a8) Assign responsibility for
ensuring that all BRT members
are familiar with the ICT
Statement of Recovery
<insert name of person
responsible >
<insert details of action taken
to ensure familiarity>
 If applicable, make MIS
aware rapid recovery
times apply at weekends
and other out-of-hours
times at certain
business-critical times of
year
 Identify and incorporate
workarounds to manage
the non-availability of IT
systems into plans for
handling the first 4 hrs of
a disruption
(iii) SPACE
(a9) If applicable : ensure MIS
are notified rapid recovery
times apply at weekends and
out of hours at business critical
times
<insert name of person
responsible >
>
(a10) ensure workrounds are
identified and included in plans
to manage the first 4 hours an
outage without IT
<insert name of person
responsible
<Name of person
responsible for
actioning>
 Establish space
requirements for
recovery
(iii) SPACE
(a11) BRT to agree and record
the number of networked
workplaces needed for
recovery and phasing of
requirement
<insert date of last revision to
Form 1>
 BRT to be aware that
the School’s Emergency
Management Team will
endeavour to provide
the number of seats in
replacement
accommodation
identified within 4 hrs
(a12) Record action taken to
make BRT aware
 BRT to be aware that
the precise location of
the alternative location
will be notified by the
EMT to the BRT
Manager (see Part II)
 BRT to be aware that
EMT will also notify the
BRT Manager where the
team may temporarily
assemble before moving
(a13) Record action taken to
make BRT aware
<insert name of person
responsible >
<insert details of action taken
to ensure familiarity>
<insert name of person
responsible >
<insert details of action taken
to ensure familiarity>
(a14) Record action taken to
make BRT aware
6/17
LSE Local Business Continuity Plan Template – revised December 2011
<insert name of person
responsible >
to the replacement
accommodation
(iv) OTHER DEPENDENCIES
 Identify other internal
organisational units and
external entities which
will be needed to
contribute to the delivery
of your operations
 BRT to be aware in an
incident the School’s
EMT will inform them of
the extent to which their
internal dependencies
are able to maintain their
contribution to the
recovery of their
operations
10.
ISSUES SPECIFIC TO
OFFICE/FUNCTION
<Name of person
responsible for
actioning>
<insert details of action taken
to ensure familiarity
(iv) OTHER DEPENDENCIES
(a15) BRT to agree and record
other dependencies for
recovery
<insert date of last revision to
Form 1>
(a16) BRT to be made aware
<insert details of action taken
to ensure familiarity
1. Sub-Board meetings
Sub-Boards must consider setting
contingency meeting dates in case of
disruption
Issues 1-9 are common
to all BRTs
IB/TM/RE
2. Systems necessary
The Issues and
suggested actions in 10
are specific to this
function. They have
been identified in
discussion with the
Director of Business
Continuity and will be
addressed by the BCT
for the function and
incorporated into the
Office Procedures and
Schedule of Recovery
Tasks
(Form 2)
Recovery at 12 hrs will need OPERA,
HALLPAD and access to the P:Drive. The
P:Drive may be subject subject to 3 days
recovery (?). Opera and Hallpad to be
confirmed. Solutions:
 Daily backup of information will be
stored in the critical data repository and
on USB so that it will quickly be
available in a recovery situation
 The ability to process information from
saved report will be tested
TM/IB
TM/IB
3.
Application deadlines and deadlines
to respond to offers of accommodation extension
The Head of Residential Live will be
asked to consider extending the period
to apply and respond to offers of
accommodation to allow a buffer as

there is already a lot of pressure to
meet deadlines

in the event of a crisis happening at this
7/17
LSE Local Business Continuity Plan Template – revised December 2011
time stress levels could increase
significantly
A situation causing more than 12 hrs
disruption could have a significant impact in
recruitment and credibility for the School.
8/17
LSE Local Business Continuity Plan Template – revised December 2011
PART II: ACTION TO BE TAKEN WHEN A DISRUPTION TO SERVICE OCCURS
Purpose
Part II of the Plan provides a complete set of instructions for the BRT when an incident and
disruption occur. The actions assume that the pre-incident actions in Part I of the Plan have been
implemented.
STEPS TO BE TAKEN WITHIN FIRST 48 HOURS OF DISRUPTION
ISSUE
ACTIONS NEEDED
11.
MOBILISE BUSINESS
RECOVERY TEAM
The EMT will communicate with the BRT
Manager to advise them of the current
situation and offer guidance on how they
should proceed.
RESPONSIBILITY
RE
The situation will be appraised using Form 3
and as appropriate the BRT members will be
contacted to set up a meeting at a convenient
location.
12.
INITIATE INCIDENT
LOG
The BRT Manager will appoint a “scribe” to
record all events and decisions made,
including when and by whom actions are taken
using Form 4.
RE
IB
The scribe will also maintain information on
expenses incurred as a result of the disruption
(food, accommodation etc.).
13.
OBTAIN EMERGENCY
PROCEDURE FOLDER
AND “BATTLE BAG”
The BRT members will obtain the procedure
folder and ‘’battle bag’’ from the EMC as soon
as the team has been contacted to meet and
take them to team location.
IB/TM
14.
ASSESS SITUATION
The BRT will discuss and agree how the
situation affects the function.
RE/IB/TM
The BRT will refer to the Recovery
Requirements on Form 1 and Specific Task
Table on Form 2 and assess whether the
priorities and information on Forms 1 and 2 are
appropriate to respond to the situation.
15.
ASSESS IMPACT OF
DATA LOSS
Once the position regarding any loss of recent
data from systems is clarified through restoring
data from backups taken from a point in time
prior to the incident, it will be determined
whether or not it is advisable, practical and
cost-effective to recreate the lost data. Form 2
contains information regarding manual data
recovery.
9/17
RE/IB/TM
Action
Taken?
LSE Local Business Continuity Plan Template – revised December 2011
16.
COMMENCE
RECOVERY AND
IMPLEMENT
BUSINESS
CONTINUITY PLAN
The EMT will keep the BRT informed of the
chosen recovery location(s) and the current
situation regarding the availability of seats, IT
systems, communications and other
resources.
EMT
The BRT will ensure continuity is managed in a
way that is appropriate to the recovery
resources provided.
RE/IB/TM
It is essential to focus only on business critical
activities.
THE FOLLOWING ACTIONS SHOULD INITIALLY BE TAKEN WITHIN THE FIRST 48 HOURS AND
WILL CONTINUE DURING THE RECOVERY STAGE UNTIL THE “BUSINESS AS USUAL” STAGE
STARTS AFTER 7 DAYS
17.
CONTACT AND COORDINATE STAFF
With direction from the EMT, a method(s) will
be agreed for contacting staff and the
information and guidance that should be
provided.
Key staff needed to carry out a role during the
early stages of business continuity will be
agreed. It will also be agreed which staff will
not be required for a while.
The task of contacting staff will be allocated to
one, or more, team members and provide
information and guidance, as required.
Staff recovery will be co-ordinated, making
best use of designated recovery locations, and
provide assistance in areas such as arranging
transport, authorising expenses costs and
sourcing mobile phones or other requirements.
EMT
IB/TM
IB/TM
IB/TM
18.
RESCHEDULE
APPOINTMENTS
19.
COMMUNICATE WITH
EMERGENCY
MANAGEMENT TEAM
Staff will review imminent appointments and
ensure these are rescheduled accordingly.
IB/TM
BRT will communicate with the EMT to ensure
that the most up to date information on the
situation is made available and that the
timescales identified within the Plan for
resource recovery are being met. The EMT will
be informed of any problems or issues, as they
arise, and provide regular status reports.
EMT/RE
20.
USE AVAILABLE
COMMUNICATION
METHODS
EFFECTIVELY
If the usual phone capability has been
reduced, use will be made of alternative
methods to ensure communication continues
(e.g. mobiles, home phones, sat phones, home
email accounts etc.).
21.
DETERMINE SCOPE
If possible, working from home or another
remote location will be implemented to
10/17
TM/RE as they both
have school’s
phones.
Home numbers and
home email
accounts available
in the contacts list.
See contacts lists
LSE Local Business Continuity Plan Template – revised December 2011
FOR WORKING FROM
HOME OR OTHER
REMOTE LOCATION
maintain continuity of critical activities, using
personal email addresses and mobile phones
to communicate.
for alternative
contact details.
(Worth having a
gmail account
live?)
THE FOLLOWING ACTIONS SHOULD BE TAKEN AFTER 7 DAYS
22.
RECOVER TO
BUSINESS AS USUAL
STATUS
Under direction from the EMT, there will be a
recovery back to “business as usual” status
once resources allow, using plans created by
the EMT.
EMT/RE
23.
POST-RECOVERY ASSESS PAPER LOSS
IMPACT
Once the position regarding paper loss is
clarified, it will be determined whether or not it
is advisable, practical and cost-effective to
recreate the lost paperwork.
IB/TM
24.
POST-RECOVERY REASSESS IMPACT
Once recovery is complete, the BRT will ask
staff to reassess the impact on their work and
reprioritise accordingly, considering
overtime/use of temporary staff as appropriate
to manage any backlogs to return to “business
as usual” status.
IB/TM
11/17
LSE Local Business Continuity Plan Template – revised December 2011
FORM 1
SUMMARY OF BUSINESS RECOVERY PRIORITIES AND RESOURCES REQUIRED FOR RECOVERY
FROM BUSINESS IMPACT ANALYSIS
Purpose: This form provides a summary of the business recovery priorities for the office or function
and the resources identified as necessary to enable recovery.
OFFICE/FUNCTION: Accommodation Office
BUSINESS RECOVERY PRIORITIES FOR OFFICE/FUNCTION
Objective
Recovery Time
Ability to process applications of
Maximum 4 Hours
accommodation, to meet original
deadlines and achieving
occupancy level targets.
MINIMUM SEATING REQUIREMENTS IN ALTERNATIVE LOCATION
No of seats at recovery location (desk, PC, phone, printer,
photocopier)
In 4 hrs
In 24 hrs
In 3 days
In 1 week
In 2 weeks
8
8
3
5
8
Notes
Communicate applicants
alternative ways of apply for
accommodation. Ability to
know who has accepted spaces
and where. Ability to assess
the level and location of
vacancies.
Notes
If space is not available, work
from home may be enabled.
MIS RESOURCE RECOVERY
First point at which a resource will be required. Assumes incident occurs at a critical time
Item
In 4 hrs
In 24 hrs In 3
In 1 wk
In 2wks
In 1 mth Notes
days
Access to Hallpad

Access to Opera
Access to P drive
Access to email
Access to SITS



Not
necessary
for
Summer
School
NON- MIS RESOURCE RECOVERY
First point at which a resource will be required. Assumes incident occurs at a critical time
Item
In 4 hrs
In 24 hrs In 3
In 1 wk
In 2wks
In 1 mth Notes
days
Please see section 9 in

Part I
OTHER INFORMATION
Please see section 10 in Part I
12/17
LSE Local Business Continuity Plan Template – revised December 2011
FORM 2
AREA-SPECIFIC BUSINESS RECOVERY TEAM TASKS
OFFICE/FUNCTION: Accommodation Office
Purpose: This form is designed to summarise detailed actions the Recovery Team needs to take
during an incident to achieve business recovery
No.
1
2
Tasks and Procedures
The actions defined below have been written assuming
that the maximum outage of Hallpad and Opera will be
up to a maximum of 24 hrs, which should be
achievable. Pending this the BRT will:
 Take appropriate risk mitigation and contingency
action throughout the 2 week period
 Save key data within critical data repository or on
memory stick
 Maintain additional copies of key documentation
Respon
sibility
of:
BRT –
same for
2 to 12
Phase ()
0 to
48
hrs
3 to 6
days

Stage of Procedure – Restore operations
Applications can only be received if both the website

and Hallpad are working, which should be restored in
24 hours.
On the assumption the maximum unavailability of
systems will be 24 hrs, suspend sending or receiving
any offers until systems are available. Post information
on website if available. Advise staff and contacts
accordingly.
3
Once resources become available, advise staff
accordingly, making them aware of any alternative
office arrangements.

If required, ask staff whether they are available to work
overtime (Sundays, evenings, etc.) or from home. Offer
incentives if appropriate.
4
If delivery of offers or communications with students is
behind schedule
 Consider supplementing staff with residences and
other RCSD staff, making effective use of overtime
 Reschedule activity in priority order, focusing on
maintaining communication with students at all
times and achieve occupancy levels.
 Communicate with residences that they may not
receive the required information in time or in the
expected format.

Stage of Procedure - Communicate with students and residences
13/17
Over
7
days

When
Complete
LSE Local Business Continuity Plan Template – revised December 2011
No.
Tasks and Procedures
Respon
sibility
of:
Phase ()
0 to
48
hrs
3 to 6
days
5
Continue to provide advice, support and information to
Students via email and phone. Communicate new
deadlines if necessary.


6
Coordinate staff to ensure that they can provide
students support service at a satisfactory level.


7


Take into account that residences may require up to
date information very often at key times and we may
need to provide manual updates to avoid major
disruption.
Stage of Procedure - Restoring offer and acceptance processes


Contact Residences Fees
 Await information of how best to process payments
if systems are not restored prior making new offers
 Effectively manage staff and overtime to ensure
that any time lost can be caught up quickly
8
9
Focus upon receiving applications and processing
offers (24 hrs suspension of activity should still enable
deadline to be met)

10
Put staff resources in place to deal manually with last
minute changes and queries (change of dates, updates
from DWO, residences updates in availability, requests
for changes from students, etc).

11
If required, consider extending deadlines and postpone
payments


12
Should Hallpad/Opera be unavailable consider utilising
paper lists for residences. Available from backups and
manual updates.
 Communicate with different departments and
service providers (CRM, Sanctuary, UL), advising of
alternative communication methods and/or
implications of disruption. Request their assistance
with student communication, if appropriate.


14/17
Over
7
days

When
Complete
LSE Local Business Continuity Plan Template – revised December 2011
FORM 3
BUSINESS RECOVERY TEAM LEADERS INITIAL ASSESSMENT FORM
Purpose: This form is to be used to determine the impact of an incident on individual departments.
OFFICE/FUNCTION:
DATE AND NATURE OF INCIDENT
Note: No action should be taken to recover without agreement from the Emergency Management
Team.
Assessment Question
Which key staff from your team are unavailable? For
how long?
Logged Responses
Which of your normal work areas are inaccessible but
intact?
Which of your normal work areas have been
destroyed, damaged or made unusable?
Which systems and other resources are unavailable
(systems, telecomms, utilities)?
Which of your area’s critical work-in-progress is lost?
Which of your area’s critical assets and information
have been lost?
What are your team’s priorities and critical activities?
What deadlines are imminent?
Which recovery site/location would best satisfy your
team’s immediate requirements (designated recovery
site, hotel, home working etc.)?
Which contingency agreements may need to be
invoked to support your team’s recovery?
How many people can work productively at home or
mobile for the next few days?
END OF FORM 3
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LSE Local Business Continuity Plan Template – revised December 2011
FORM 4
INCIDENT LOG
Purpose: The Incident Log on the following page is designed to be used by the Business
Recovery Teams to record any events that occur or decisions taken. The completion of this log
is important for post-incident review.
OFFICE/FUNCTION:
DATE AND NATURE OF INCIDENT
Use the sheets as follows: 
make at least 2 copies of the Incident Log sheet

make an entry for each significant action, decision or event, noting the date and time

The team leader will sign off each entry made

ensure that all staff involved in the recovery use the sheets.
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LSE Local Business Continuity Plan Template – revised December 2011
INCIDENT LOG
Team __________________________
Date
Start
Time
End
Time
Sheet No. ______
By
Whom
Action Taken
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