Mobile Identity Defined, Derived, Managed and Applied FIDIS – WP2 Kick Off Meeting Brussels, 2nd December 2003 Stefan Figge Johann Wolfgang GoetheUniversität Frankfurt AGENDA How How How How to Define a Mobile Identity to Derive a Mobile Identity to Manage a Mobile Identity to Apply a Mobile Identity Digital Identity A concept that links a „token“ from the digital/syntactical world to an object in the real/semantical world Accompanied by a set of properties and attributes Mobile Identity GSM provides the foundation for a mobile identity Subscriber Idententity Module (SIM) A mobile identity in this definition is inherently related to the mobile network operator business Represents contract between subscriber & network operator Authorizes subscribers to use the network Lets subscribers authenticate themselves 863.6 Mio GSM subscriptions (IDs) (05.2003) More countries with SIM infrastructure (197, May 2003) than with McDonald’s (119, Aug 2003) and more than UN member states (191, Aug 2003) SIM within the Network Mobile Situation providing Attributes Mobile networks are able to determine – The identity – The position of the user – The time of usage Who? Where? That information can be extended When? multilaterally by using databases Example result: „Customer is 29 years old, student, in the downtown of Munich, at holiday...“ The available user’s situation is valuable when it comes to ad-hoc relationships between customers and service providers AGENDA How How How How to Define a Mobile Identity to Derive a Mobile Identity to Manage a Mobile Identity to Apply a Mobile Identity The “Situation Process” Invocation Determination Interpretation Personal Profile Time ID: +491701866788 POS: 8,4° / 50,0° T: 04.03.03 15:53 Position •Age: 29 •Gender: Male •Interests: Sports, ... •Context: Student •… Presentation Position Profile •Country: Germany •City: Frankfurt a. M. •Context: Down-town •… Time Profile •Day Category: Workday •Context: Holiday •… AGENDA How How How How to Define a Mobile Identity to Derive a Mobile Identity to Manage a Mobile Identity to Apply a Mobile Identity How to Manage a Mobile Identity Identity Management Service allocated within the network controls delivery of situation dependent attributes Mobile Network Operator Service Provider service.com Situation of IP 12.12.12.12 ? Situation description External Profile Provider Identity Management Service <XML...> <Nickname> <User Profile> <Position> <Position Profile <Time> <Time Profile> </XML> AGENDA How How How How to Define a Mobile Identity to Derive a Mobile Identity to Manage a Mobile Identity to Apply a Mobile Identity Current Approach for M-Commerce Business Models Mobile Network Operators provide their customers with mobile portals as access concept for mobile services. Revenue models with two revenue sources: – Mobile Data (Internet Service Providing) – M-Commerce Services (by Service Providers) Only services providing immediate value for customers. Services with primary value for Service Providers are currently not feasible (Advertising, Customer Loyalty Programs etc.). Data Typically € 1-2 per session Customer € Mobile Network Operator Services € Service Fee € Service Provider Current GSM Market in Germany Size of the German market for mobile telecommunications was € 18,4 billion in 2002 [RegTP] There are more mobile than fixed lines Penetration rate in December 2002 was 71,7% [RegTP] Saturation of the market can be observed Investments in future mobile infrastructure for 3G und wLAN (licence, capital costs, infrastructures, devices etc.) Number of GSM subscribers, December 2002 3G licences T-Mobile Vodafone E-Plus O² Total Total costs 24.582.000 22.700.000 7.350.000 4.563.000 59.195.000 € 50.827.000.000 [RegTP] ARPU € 25,7 ARPU € 26,1 € 858 per customer Sponsoring Mobile Customer Relationships Sponsoring data transmission costs by the service provider is currently not possible – Each usage is related with costs for the customer – Costs are not transparent Objective: Eliminating data transmission costs for the customer and transfer them to the service provider Through mobile initiated business, financing of the data transmission costs by the service providers shall become possible Mobile Network Operator Customer Services € Data + Access € Service Provider A Potential Portal Process for new Situation Based Business Models Customer 1 Mobile Network Operator 2 Enter portal 3 Compute situation description Compute and display adequate portal categories 4 Select portal category 5 Select service 6 Compare situation description and customer profile 7 Publish situation description 9 Service Provider 8 Display all service providers offering services for free Show willingness to cover transmission costs 10 Display and start service 11 Register and charge transferred data Comparing Situation Description and Target Customer Profile • Customer: Selects Shopping from the mobile portal • Mobile Network Operator: Generates situation description • Service Provider: Computer department store with branches in Frankfurt and Berlin ... <Age> <Min>15</Min> <Max>35</Max> </Age> <Location> Berlin </Location> <Location> Frankfurt </Location> <Temporal Context> Day </Temporal Context> <Customer Loyalty ID> 12345678 ... Service Provider Relevant customer, sponsoring data Not relevant, transmission costs no sponsoring reasonable Mobile Network Operator .. Customer 3 1 2 <Age> 65 24 </Age> .. <Location> <Customer Loyalty ID> Nürnberg Frankfurt 12345678 </Location> ... <Temporal Context> Night Day </Temporal Context> ... Conclusion Identity-Management-Platform: Self-administration of the “mobile identity”(personal data and security profile) Potential customers of enterprises are provided with a free of charge access to mobile services. Customers use the mobile portal to choose from a number of free-of-charge and priced services. Current business model is extended and not replaced! Objective: More customers and providers (traffic) on mobile portals. Charging is done according to the value proposition and includes customers and Service Providers. THANK YOU FOR YOUR ATTENTION! stefan.figge@m-lehrstuhl.de