Task Force on Health and Well Being: Interim Report January 2004 In September 2003, President Tilghman appointed a Task Force on Health and Well Being and asked it to recommend answers to the following three questions: 1. How should Princeton meet the needs of its students for medical and mental health care, and to what extent should it also meet health care needs of its faculty and staff? 2. What programs, services and facilities should the University provide to promote the health and well being of its students, faculty, and staff, including programs of preventive health, health maintenance, nutrition, recreation, stress management, etc.? 3. How can the University improve the balance between family and work, for example, by offering additional day care and other family support services to members of the University community? The task force was asked to answer each question in the context of a comprehensive plan for enhancing the health and well being of all who study and work at the University. It was asked to focus on needs currently not being met or likely to emerge in the years ahead. The members of the task force, whose names are listed at the end of this interim report, include three faculty members, four undergraduates, two graduate students, six administrators, and two co-chairs: Janet Dickerson, vice president for campus life, and Robert Durkee, vice president and secretary of the University. The task force is very ably supported by the staff members whose names are also listed below. The task force was asked to complete its report by the spring of 2004 if possible, but to be prepared to carry over into the fall of 2004 if necessary. This interim report describes the task force’s progress over its first four months of work. It summarizes what the task force has learned so far and some of the topics it has begun to consider. It identifies areas in which it believes the University is doing well, as well as areas where it believes significant improvement is needed. The report is organized into the following sections: I. II. III. IV. V. Overview Suggested Guiding Principles Initial Findings and Recommendations Major Needs and Challenges Work Plan for the Spring Overview This has been an especially hard-working task force. It met for the first time on September 22, with President Tilghman in attendance, and then held subsequent meetings on October 13, November 3, December 15, and January 12. -2- At its second meeting, the task force organized itself into three working groups: one on student-related issues (undergraduate and graduate), chaired by Molecular Biology Professor Liz Gavis; one on faculty and staff-related issues, chaired by Vice Provost Joann Mitchell; and one on work-life issues, including child care, chaired by Psychology Professor Eldar Shafir. Each member of the task force served on at least one working group, but many either served on more than one or attended meetings of groups in addition to the one to which they were officially assigned. During the course of the fall, the student group met 4 times; the faculty-staff group met 7 times; and the work-life group met 4 times. The group providing staff support to the task force met 8 times. From its earliest days, the task force sought suggestions from members of the University community. It received comments following the announcement of its formation (on the University homepage and in the Princeton Weekly Bulletin), and through the “ideas and suggestions” feature on the task force’s website (www.princeton.edu/hwbtf). One or both of the co-chairs made presentations to the President’s Cabinet, the Trustee Committee on Student Life, Health, and Athletics, the Council of the Princeton University Community (CPUC), the Undergraduate Student Government (USG), and other groups, and other members of the task force also met with interested members of the community. Brief e-mail surveys were sent to all graduate students and all post-doctoral fellows and one of the undergraduate students on the task force asked participants at the November 4 FluFest (sponsored by University Health Services) for their ideas and suggestions. As background for its work, the task force reviewed extensive information about University Health Services, the Student Health Plan, the University’s faculty-staff benefits program, Dining Services, Dillon Gym, and the Stephens Fitness Center. It reviewed data collected by Health Services and the Student Health Advisory Board. Some members of the task force discussed plans for focus groups and surveys with representatives from the Princeton Survey Research Center. Some visited the Princeton Fitness and Wellness Center (an affiliate of the University Medical Center at Princeton) and Momentum Fitness Center, both of which are located off of Route 206 just north of Princeton. Some met with the directors of the U-Now and University League nursery schools. The initial goals of the task force were to: (1) develop a set of principles or values that might guide the University in its consideration of issues related to health and well being; (2) learn as much as possible about programs currently being offered or planned, and about the extent to which these programs appear to be meeting—or not meeting—the needs of students, faculty, and staff; (3) begin to develop initial findings and recommendations; and (4) identify major needs and challenges that will require further investigation and deliberation this spring. Suggested Guiding Principles The task force believes that as an educational institution and a residential community, Princeton University should seek to provide a campus environment and a range of programs that sustain and enhance the physical, psychological, and emotional health of undergraduate and -3graduate students, post-doctoral fellows, faculty, and staff, and that assist them in achieving an appropriate balance between work and personal/family life. Among other things, this requires: An affirmative effort by the University to create a campus environment that is safe, secure, supportive of those in need, and as free as possible of preventable health risks (as achieved through health education programs, disease detection and prevention and management of chronic illnesses, environmental safety programs, and other measures). A commitment by members of the campus community to conduct themselves in ways that sustain their health and well being as well as the health and well being of others. As a community we depend on faculty and staff with supervisory responsibilities to look out for the health and well being of those they supervise, and on more senior students to serve as appropriate role models and help provide a healthy campus climate for students who are newer members of our community. Providing undergraduate and graduate students and post-doctoral fellows with readily available information about medical, wellness, and fitness issues or other matters related to their health and well being; providing faculty and staff with readily available information about the University’s benefits programs and other services related to health, fitness, and well being; and providing all members of the community with information about ways to improve individual and community health and well being, including information about health maintenance, disease prevention and management, early detection of chronic illness, and the benefits of regular exercise, good nutrition, and personal renewal. Integrative strategies of preventive health care and wellness that encourage healthy living. The task force believes that such strategies will have a long-term positive impact on the ability of students to learn and to participate fully in campus life, of faculty to teach and conduct research, and of members of the staff to support the educational mission of the University and achieve fulfillment in their work. For students, the University should encourage healthy patterns of living (which includes appropriate housing and healthy dining options); provide informed access to affordable, timely, and quality care for physical, psychological, and emotional health (including care for students who are on campus outside of the academic year and for dependents); and provide high quality health education programs, reliable evidence-based information, and assistance about medical, lifestyle, and health and fitness issues. For faculty and staff, the University should provide adequate wages and a competitive benefits program that includes access to medical (including mental health) care and programs that support healthy lifestyles, improve fitness and well -4being, and provide needed family/life services. Providing access to appropriate services and programs requires the ready availability of information about such services and programs and constant attention to the different circumstances and life stages of different members of the University community and to such considerations as affordability, work schedules, and ease of access. Special attention should be paid to those whose household incomes place them at risk of significant financial hardship. The University should assist students, post-doctoral fellows, faculty, and staff to obtain high quality and affordable child care through a combination of Universityprovided and/or contracted day care, referral to outside day care providers, identification of emergency care options, and other services, and should adopt policies that assist mothers and fathers to meet their child care responsibilities as well as their workplace commitments. The University also would be well served by providing assistance to members of the campus community in identifying and arranging high quality elder care and other family care services. In matters related to scheduling (in the workplace and for the educational program), the University should assist members of the community to achieve an appropriate balance between work and personal/family life. Initial Findings and Recommendations One message that has come through loud and clear in the early work of the task force is the degree to which members of the community are unaware of many of the programs and services already available to them in the areas of health, fitness, and well being. At the same time, significant deficiencies and ample room for improvement have also been identified. In this section of our interim report we will share some of what we have learned, while also outlining some initial findings and recommendations. In areas where Princeton already offers strong programs, we aim to suggest ways in which it can build on those strengths. In areas where Princeton lags behind other universities or employers1 or is falling short of the guiding principles we have proposed, we aim to identify a range of options and priorities, recognizing that choices will have to be made and tradeoffs assessed. In most cases we need to do additional work before we can make final recommendations; we propose a tentative plan for pursuing this additional work in the final section of this report. This section is divided into the following subcategories: University Health Services; the Student Health Plan; the Employee Benefits Program; undergraduates; graduate students; postdoctoral fellows; faculty and staff; retirees; work-life issues; and child care. 1 One member of the task force visited a company that offers its employees a comprehensive health and wellness program that begins with a culture that encourages exercise and healthy eating during the work day; provides extensive facilities for physical activity (some free, some subsidized); offers classes in stress management, weight management, nutrition, etc.; employs trainers on staff and schedules regular visits to the workplace by outside physicians in various specialties (orthopedics, cardiology) for consultation; provides “credits” (in the form of reduced cost for health care or vouchers for benefits or services) for certain behaviors—not smoking, wearing seat belts, biking to work, etc.; and provides incentives to participate in community service. The task force viewed an account on 60 Minutes of another company that takes a similar approach to employee health and well being. -5- University Health Services University Health Services (UHS) is a fully accredited health care facility that provides a broad range of health services to Princeton undergraduates and graduate students and their dependents age 12 and over (and to Princeton Theological Seminary students and their dependents). In a given year, it will serve 80% of all undergraduates and graduate students. UHS also provides some health care services for Princeton employees (faculty and staff). The total staffing of UHS in 2003-04 is 62.92 full time equivalents (FTEs). This includes physicians (not all full time), nurse practitioners, physician’s assistants, registered nurses, psychologists, psychiatrists, social workers, athletic trainers, physical therapists, and technical and administrative personnel (including one excellent but less-than-full-time health educator). UHS’s primary location is McCosh Health Center, constructed as an infirmary in 1925. Physical therapy is provided at Dillon Gym for non-varsity athletes, while athletic medicine, athletic training, and physical therapy for athletes are provided at Caldwell Field House. During the academic year, UHS is open 24 hours a day, 7 days a week for urgent care and for inpatient services. (McCosh has 17 inpatient beds and a “parent’s suite “ for parents who wish to stay overnight while their son or daughter is an inpatient or hospitalized locally.) All offices are open daily Monday through Friday from 8:45 a.m. to 4:45 p.m., except Tuesday when they open at 10:15 a.m. During summer and winter break, outpatient services are available during regular business hours but there is no inpatient care or after hours emergency care. Students who need care after hours or on weekends are referred to the local hospital, where they and their insurance coverage are responsible for all costs. This practice can result in significant charges, especially for graduate students who are on campus during the summer. Undergraduates and graduate students receive a variety of services for no direct cost, including medical office visits (primary care and urgent care), mental health services (including individual or group psychological counseling2, crisis intervention, evaluation for psychotropic medication, eating disorders evaluation and treatment, alcohol and other drug evaluation and treatment, and sexual harassment/assault advising), travel planning, immunization and allergy shots, inpatient stays, sexual education, counseling, and health services (SECH), x-rays, and some lab tests. Students are charged fees for some specialized services, including some laboratory tests, contraceptives, vaccines, orthopedic supplies, etc. UHS provides referrals for off-campus care when necessary and assists students with health care needs that are not provided by UHS or covered by their insurance. It sponsors a wide range of health promotion and outreach programs, and conducts regular surveys to assess student health and well being at Princeton (see below). UHS has a small employee health staff that provides evaluation, treatment, referral, and review of work-related injuries or illness; conducts medical surveillance programs (e.g., asbestos program, animal workers program, commercial driver’s license physicals and drug testing, etc.); manages temporary disabilities; provides lab, x2 The Counseling Center offers free, individual short-term counseling to students up to a maximum of ten sessions per academic year. Some common issues that are addressed include stress, depression, anxiety, relationship problems, family problems, loss and/or grief, self-esteem, racism, sexism, and gay/lesbian/bisexual issues. -6ray, and physical therapy services in conjunction with work-related injuries/illness; and provides travel planning and immunizations. UHS also offers health promotion initiatives such as cardiac risk assessments; smoking cessation programs; hypertension, depression, or anxiety screening; mammography; and others, including the increasingly popular annual flu clinic (FluFest) which this year offered health and fitness screenings and fitness demonstrations while providing flu shots to more than 3,500 members of the University community. As the charts on the next page indicate, the demands on University Health Services have been increasing dramatically in recent years. The total number of patient encounters increased from 47,440 in 2000-01 to 60,988 last year (2002-03). Compared to the prior year, last year saw increases of 13% in sexual health visits; 17% in counseling session visits; 25% in psychiatric visits; and 111% in inpatient stays for depression, anxiety, fatigue, and psychotic episodes. There was also an 8% increase in employee health encounters. The charts also indicate that so far this year, on a year-to-date basis through October, individual counseling sessions are up another 33%; psychiatric consultations are up 37%; inpatient admissions for psychiatric reasons are up 127%; after hours urgent care is up 46%; and employee health visits are up 41%. In addition, demand for high acuity mental health services has continued to grow, with 15 off-campus psychiatric hospitalizations for serious overdose and suicidality, psychotic episodes, and severe eating disorders. Despite these dramatic increases in demand, accompanied by only modest increases in staffing (+ 0.33 FTE last year), both student and employee measures of satisfaction with UHS are very positive. The Student Health Advisory Board conducts surveys twice a year using an instrument designed in consultation with the Survey Research Center at Princeton. For a week each fall and spring, all students and staff receive a questionnaire to complete anonymously after their visits. Typically, more than 98% of those surveyed express satisfaction with their visit and a similar percentage say that, based on the quality of the care they received, they would “recommend this service and treatment to a fellow student or co-worker.” UHS periodically conducts surveys of students to assess their health and well being, and these survey results over recent years provide useful information about the extent to which students engage in excessive and abusive use of alcohol; suffer from depression; are exposed to incidents of attempted suicide; suffer from eating disorders; and feel overwhelmed by stress. When asked to identify the key challenges facing UHS, Dr. Silverman, its director, notes the physical constraints imposed by the size and design of the McCosh Health Center and the distance between the health services provided in McCosh and the wellness and fitness programs offered in Dillon Gym, but his principal concern is inadequate staffing at UHS to provide high quality: Mental health services, in particular crisis intervention, psychiatric consultations, and individual and group therapy; Health promotion, health maintenance, and educational programs specifically designed for the many populations served by UHS; -7- How much do we do? Service Service (select (selectservices serviceslisted) listed) FY FY2003 2003 Encounters Encounters Outpatient OutpatientServices ServicesEncounters Encounters(includes (includesoutpatient outpatientmedical medicalappointments, appointments,walk walk ins, ins,travel travelplanning, planning,and andallergy allergyand andimmunization immunizationvisits) visits) 24,076 24,076 Sexual SexualHealth Health(SECH) (SECH) * 3,173 3,173 * Athletic AthleticMedicine Medicine(includes (includesMD MDencounters, encounters,athletic athletictraining trainingencounters, encounters,and and physical physicaltherapy therapyatatDillon) Dillon) 22,137 22,137 Inpatient InpatientDays Days ** 1,598 1,598 ** Individual IndividualCounseling CounselingSessions Sessions *** 5,338 5,338*** Psychiatric PsychiatricSessions Sessions † 1,042 1,042† Radiologic Radiologic Procedures Procedures 1,999 1,999 Employee EmployeeHealth HealthEncounters Encounters †† 3,099 3,099†† TOTAL TOTALUHS UHSENCOUNTERS ENCOUNTERS 60,988 60,988 ** ** ** *** *** †† Represents Representsaa13% 13%increase increaseover overthe theprior prioryear year Represents Representsaa111% 111%increase increaseinininpatient inpatientstays staysfor fordepression, depression,anxiety, anxiety,fatigue, fatigue,and andpsychotic psychoticepisodes episodes Represents Representsaa17% 17%increase increaseover overthe theprior prioryear year Represents Representsaa25% 25%increase increaseover overthe theprior prioryear year FYTD FYTD2004 2004 Total Total FYTD FYTD2004 2004 % %increase increaseover overFY FY 2003 2003 FY FY2003 2003 Total TotalEncounters Encounters Individual IndividualCounseling Counseling Center Centersessions sessions 1554 1554 33% 33% 5,338 5,338 Psychiatric Psychiatric Consultations Consultations 304 304 37% 37% 1,042 1,042 Total Total Inpatient Inpatientadmissions admissions to to UHS UHS Inpatient Inpatientadmissions admissionsto to UHS UHSfor forpsychiatric psychiatric reasons reasons 200 200 12% 12% 1102 1102 25 25 127% 127% 76 76 Urgent Urgentcare care visits visits 4028 4028 21% 21% 13,465 13,465 After After Hours Hoursurgent urgentcare care 530 530 46% 46% 1646 1646 Employee EmployeeHealth HealthVisits Visits 1203 1203 41% 41% 3,099 3,099 Service Service -8Nutritional counseling for students with eating disorders and metabolic disorders (e.g., diabetes) and for student athletes in training; Physical therapy for non-varsity athletes and for musculoskeletal injuries unrelated to athletics; Employee health services, including screening, early prevention, and disease management, as well as urgent care to a growing number of employees; Urgent care staffing on evenings and weekends; Expanded mental health and health education services during the summer; R.N. and nurses’ aides coverage for the 17-bed inpatient service; Administrative services, in particular student health plan customer service, information technology, support for medical record keeping, data bases, data collection; Permanent and temporary professional clerical support, to reduce use of student aides which can jeopardize patient confidentiality. Student Health Plan Every student is required (under state law) to have health insurance coverage while enrolled at Princeton. This health insurance covers off-campus care. This includes specialty care not provided at UHS, hospitalization, and emergency room treatment when UHS inpatient service is not open (e.g., summers and breaks). Undergraduates may elect to enroll in the Princeton University Student Health Plan (SHP)—just under 45% have enrolled this year—or choose to waive out of automatic enrollment by providing evidence of comparable insurance (typically a parent’s policy). All graduate students are enrolled in the SHP. Students’ dependents, including spouses and unmarried children under 19 years of age, are eligible for coverage; as a result of recent action by the University, same sex domestic partners are also eligible. Covered dependents age 12 and older may receive services at McCosh. UHS employs 1.75 FTE staff members to provide information and customer service associated with the SHP—a staffing level that UHS believes is inadequate to provide sufficient customer service, outreach, and education to students about the plan. The plan itself, offered through United Healthcare, has a $250 per student/$500 per family annual deductible, covers office visits for a $10 co-pay, and covers 80% of most expenses after the deductible, although the coverage for outpatient mental health care is only 50% per visit, up to a maximum of 24 visits a year. (A typical mental health visit costs $150.) The plan provides $125 in preventive dental coverage; students can purchase additional dental coverage, or a vision care plan, at additional cost. (This year over 700 students elected the additional dental plan and over 500 elected the vision plan.) The SHP is self-financing, so pricing is designed to produce sufficient revenues to cover the costs of the program. The fee for students this year is $730 per year or $365 per semester. (Post-enrolled graduate students may purchase coverage for one year at a higher fee of $629 per semester.) The fees for dependents are steep: Standard Plan ($250 deductible): $2,840 per year for one dependent $4,505 for two or more dependents -9High Deductible Plan ($1,000 deductible): $2,630 per year for one dependent $4,080 for two or more dependents The total number of dependents enrolled this year is 87. Of these, 28 are under 12 years old and therefore do not have access to McCosh. Employee Benefits As part of faculty and staff members’ total compensation packages, the University offers a comprehensive benefits program that addresses many needs related to health and well being. These benefits include: Health care plans Prescription drug plans Dental care plans Vision care plan Expense account plans (pre-tax deductions for health care and dependent care) Life insurance plans Group long-term care plans Disability plans Retirement plans Vacation time/holidays Staff recognition programs Children’s tuition assistance Staff education assistance Employee Assistance Plan3 Retiree health insurance Retiree e-mail accounts Discounted gym memberships Library membership Housing programs (mortgage and rental) Day care programs and resource list Flu shots/mammograms Discounted pool memberships Discounted auto, home insurance By far the two most expensive benefits programs are those related to retirement and health care. For all eligible employees (regular employees who work 50% duty time or greater for five months of the year or more), the University contributes 9.3% of their base salary up to the Social Security taxable wage base and 15% above that base. There is no required employee contribution. For 2002, the University contributed $30.4 million to this plan on behalf of its employees. Employees may make additional pre-tax contributions of their own to a tax deferred annuity (403(b)) plan; in 2002, employees contributed a total of $14.5 million in pre-tax dollars. The total cost of providing health/prescription drug/dental/vision benefits to active University employees and retirees in 2002 was more than $35 million. By policy, the University covers roughly 80% of these costs, including all the costs associated with the prescription drug plans. Employees have a choice of health plans, most of which require a contribution from them; they also have access to a vision plan and a choice of dental plans for which they pay the full cost. In 2002, the total University contribution for health benefits amounted to just over $29 million, while employees contributed just under $6.3 million. Except for a catastrophic coverage plan for which only employees are eligible, all plans are available to spouses, other dependents, and same sex domestic partners. Under this plan the University contracts with Family and Children’s Services of Central New Jersey for an on-site counselor 3 days a week and backup counseling off-site to provide employees with diagnostic and referral services for mental health or substance abuse problems and assistance with emergencies and crisis situations. Human Resources is seeking additional funds to provide on-site counseling 5 days a week and additional off-site counseling. 3 - 10 - As an educational institution, the University attaches high priority to its tuition grant program for the children of employees that provides an annual grant for a child’s study at any accredited 2- or 4-year college or university for full-time undergraduate study. The annual grant covers half tuition and mandatory fees up to a maximum annual benefit that is currently set at $9,900. The University also assists employees with their own educational expenses under a plan that covers 85% of tuition and mandatory fees up to a maximum of $3,000 per fiscal year for up to 2 courses per term and 6 courses per year. Undergraduates In an interview in the December 17, 2003, Princeton Alumni Weekly, Vice President Janet Dickerson described recent initiatives: (1) to increase the University’s capacity to respond to growing mental health needs, in part by adding staff to the counseling center; (2) to expand health education, including education about stress; and (3) to make additional headway in reducing alcohol abuse. The initial findings of the task force suggest that these remain priority areas of concern and that more needs to be done in all three of them.4 In discussions with undergraduates, in suggestions submitted through the task force website, in responses to earlier surveys, and in the deliberations of the task force (especially its working group on student issues), the following topics emerge as areas of high priority: As already indicated, stress, depression, suicidality, and alcohol are major issues for undergraduates, as are greater accessibility to and affordability of mental health care. (As noted earlier, students are limited to 10 counseling sessions a year at the counseling center. When they are referred into the community their coverage is limited to 24 sessions and they must pay half the cost of what is typically a $150 per session charge.) Fitness: Improvement of fitness facilities and offerings, including renovation, expanded capacity, and additional hours for Dillon Gym, the Stephens Fitness Center, and the pool, and increased physical therapy for non-athletes. Nutrition: Greater information and counseling about nutrition so students can make healthier food choices; more awareness of students’ food needs; more options overall (organic, vegetarian, vegan, etc.); more nutritious options during breaks and over the summer and at all times at Frist,5 especially for late meals. 4 While the task force does not discuss issues related to the excessive and abusive use of alcohol at any length in this report and is not entirely clear how fully they fall within its purview, it is acutely aware that these are serious problems at Princeton as at other colleges and universities and that they have a significant impact on the health and well being of many on campus—on those who drink to excess or abuse alcohol and on others who are affected by their actions. While important steps have been taken in recent years, much more needs to be done and we encourage the University to persist in its efforts to identify creative and more effective ways to deal with this set of issues. 5 The task force recognizes that Dining Services has made significant improvements in recent years in expanding its offering of healthy food options and in responding to student concerns about nutrition, but clearly there is interest in making further progress, in cooperation with UHS staff. - 11 - Eating Disorders: Better information about eating disorders and better counseling and support for students with eating disorders. Communication/Education: Better communication with students about UHS practices, policies, and offerings and about the Student Health Plan, and additional educational programs to increase students’ “health care literacy”— including better information on how not to spread disease on campus. One student suggested making health kits available to students with colds to help prevent them from spreading the illness to roommates and friends. Graduate Students The University has taken a number of steps in recent years to improve the well being of graduate students, including most recently the construction of additional housing (with more planned for future years) and the introduction of an expanded shuttle system linking graduate student residential areas to the campus. But more remains to be done, and in our surveys, conversations, and deliberations, the principal issues related to health and well being that emerged for graduate students included the following: 6 Student Health Plan: Issues include the frequently prohibitive cost of dependent coverage, including coverage for children;6 the costs of seeing outside specialists, including mental health counselors, and of prescriptions; the costs of contraceptive devices and drugs (which are not covered under the plan); and the unavailability of services at UHS after hours and on weekends during the summer. While the SHP covers basic medical services, graduate students have to pay extra for expanded dental coverage and vision care. The dentists in the dental plan are not in the Princeton area, which introduces transportation issues. Dillon Gym: Issues include crowding at peak hours; interest in longer hours for the gym and for the pool; a need for more help from instructors and fitness/wellness planning advice; shortages of certain equipment (treadmills); and a desire for dedicated badminton courts and more squash courts. Students also expressed an interest in taking (perhaps even requiring) physical education classes at affordable costs and at convenient times and locations. Dining: Issues include lack of access to fresh fruits and vegetables; lack of information about healthy options; and inadequacy of dining options during breaks. Child Care: Issues include the availability and affordability of full-time child care, especially for very young children and the availability of short-term flexible child care on As indicated earlier, even with a $1,000 deductible, the cost of dependent coverage per year is $2,630 for one dependent and $4,080 for two or more. With a $250 deductible, the costs are higher. These costs are much higher than the costs for dependent coverage under the health care plans offered faculty and staff and the SHP imposes higher out-of-pocket expenses (e.g., coinsurance). Since most graduate student stipends are in the range of $17,00019,000 a year, dependent coverage can account for roughly a quarter of a student’s pre-tax income. - 12 campus, again especially for very young children. Beginning in February, the well-baby coverage under the Student Health Plan will be improved to cover up to 6 well-baby visits up to 2 years of age as well as all required immunizations (currently only the immunizations are covered) although the plan still only covers 80% of the cost and students still must pay the $500 family deductible.7 Issues related to dependent health coverage and child care raise fundamental questions about the University’s underlying philosophy regarding the children of graduate students. There seem to be a number of University policies and practices that were initially designed to discourage graduate students with children from applying to Princeton or to discourage graduate students at Princeton from having children. While progress has been made in recent years, the task force believes that Princeton should become a friendlier place for graduate students with children. Beyond suggesting a need to address issues of dependent health coverage and child care, this also suggests a need for thorough review of other policies and practices that may have a negative impact on students with children, including policies related to housing, scheduling, maternity/paternity leave, admission, the awarding of fellowships or assistantships, etc. Post-Doctoral Fellows Each year there are approximately 300 post-doctoral research fellows on campus. As the term implies, these are scholars who have completed their Ph.D.s and have come to Princeton to gain additional experience at early stages of their careers. Most post-doctoral fellows are in the sciences and engineering (principally in Molecular Biology). There are two categories of post-doctoral fellows, with very different access to health care and other benefits. “Research Associates” are University employees who are eligible for the same benefits as other members of the staff. This includes eligibility for the full range of health, dental, and vision plans, retirement contributions, basic and supplemental life insurance, etc. Currently there are 220 research associates at Princeton. “Visiting Research Fellows” are individuals who have won outside research awards, for example, from the National Institutes of Health. They are considered “visitors” to Princeton, not employees, and therefore are not eligible for most benefits, although they are eligible for basic health care coverage (but not dental and vision plans or the health expenses account) and basic life insurance. Information from post-docs suggests that a major issue for them (beyond the disparate treatment of the two categories of fellows) is the low salaries that make it difficult for them to obtain adequate housing, health care, and child care or to afford gym permits. They have suggested that perhaps they should have access to the medical and mental health services provided at McCosh. 7 One of the issues the task force continues to explore is the number of graduate students who need child care. We know that this year there are 19 graduate students in the Student Health Plan who have enrolled a total of 28 dependents under the age of 12 in the plan, and that there are 28 graduate students with children in University housing, totaling 37 children. We don’t yet know how much overlap there is between these two numbers, the ages of the children, or how many other graduate students may have children and be neither in University housing nor have dependents enrolled in the SHP. - 13 Faculty and Staff The University employs almost 6,000 members of the faculty and staff. Of these, just over half are the responsibility of the Office of Human Resources; almost 40% (including approximately 1,000 faculty members) are the responsibility of the Dean of the Faculty; and roughly 7.5% are employed at the Princeton Plasma Physics Laboratory. Among the total number of employees, 58% are male and 42% are female; 69% are in administrative/professional positions that are not eligible for overtime (exempt), while 31% are in non-exempt positions. There are 5 unions on campus with approximately 800 members. The faculty-staff working group has proposed that the University do a better job of providing information to employees about the benefits and services available to them and about ways in which they can improve their health and well being (increased health care literacy). It has commended UHS for its FluFest & Cirque de Sante program, and encouraged other onsite detection and prevention programs,8 including programs for blood pressure, weight control, skin cancer, and cholesterol, along with mammograms. It is working with the benefits staff and the Office of Risk Management to understand more fully the University’s experience with its health care and prescription drug programs. It is exploring different ways in which the University might provide additional work-life assistance and services (see “work-life” section below). It is also considering ways in which healthier eating options can be provided on campus. Comments received by the task force proposed improved and lower cost athletic/fitness facilities and offerings for faculty and staff; greater access by faculty and staff to services offered by UHS; additional weight management and stress reduction programs (including yoga classes), including some near the workplace; and greater availability of healthy food. The faculty-staff working group has developed a lengthy agenda of topics that it wishes to pursue further. That list includes the following: Health Care: Health care plans – options available, reducing costs (including for dependents), new options “Health literacy” – information on accessing the health care system; information in different formats to inform employees of options Partnerships for health service delivery with University Medical Center at Princeton Expansion of Health Services for Employees and Retirees On-Site (or in close proximity): Nutritionist Annual physicals Preventative health information and education (smoking cessation, weight management) Dental examinations Vision examinations 8 In addition to providing more than 3,500 flu shots, UHS checked the blood pressure of over 750 people and found that more than 50 had sufficient indication of elevated pressure to recommend follow-up visits with their doctors. Last fall UHS also sponsored a six-week smoking cessation program for all employees and a “HeartSmart” program designed to identify risks for heart attack and stroke. - 14 Physical therapy Periodic health assessments Employee Assistance Program (counseling; anger, stress or conflict management) Preventative Health Care: Information and education Incentives for taking advantage of programs Healthy eating options Meditation/Yoga Eldercare Assistance and Information Long-Term Care Insurance Affordability Information regarding need for and availability Leaves/Work Schedules Flexible work schedules Compressed work weeks Sabbaticals Shared sick leave (allowing employees to donate unused sick time to co-workers) Released time for exercising Parental leaves (maternity/paternity); should current policy be expanded? Establish a Work-Life Services Office Living Wage Financial Management Budgeting Emergency loans Financial planning Retirement planning Housing that is Affordable and Convenient to Campus Education and Tuition Benefits (for employees and their children) Continuing education program (cost) Eligibility for non-degree programs (e.g. G.E.D.) Literacy English as a Second Language (E.S.L.) Learning disabilities and differences Reimbursing vs. advancing course costs Expanded professional development opportunities Expanded Recreational Options - 15 Partnerships with local health clubs Classes Fitness programs Sites (bringing certain classes (e.g. yoga) to departments) Hours for facilities and classes Cost of passes (free or sliding scale) Support Groups (e.g. working mothers, smoking cessation) Concierge Services (i.e. aid in arranging services such as babysitting, sick children, plumbing, home care/repair services) The faculty/staff group has begun to identify best practices at other area employers and other colleges and universities and has made a site visit to two local fitness/wellness centers. The 45,000-sq-ft. Princeton Fitness and Wellness Center is affiliated with the University Medical Center at Princeton. It provides workout equipment and pools; offers more than 150 classes in over 40 disciplines; offers healthy food and beverages and child care on-site; has certified physiologists and trainers, a registered nurse, and a nutritionist on-site: offers screening programs and physical and occupational therapy; offers acupuncture; and shares space with a spa that offers therapeutic massages and other services. The center is open from 5 a.m. to 11 p.m. weekdays and from 7 a.m. to 7 p.m. on weekends. The neighboring Momentum Fitness Center is a smaller facility that offers a somewhat smaller array of services. It invites corporate memberships that reduce the cost for employees of the corporate member. (There is no fee for the corporate member.) The working group proposes that the University explore possible affiliations with local fitness providers that are of interest to members of the faculty and staff. Retirees Princeton has just over 1,900 retirees (including surviving spouses), of whom almost 15% are under age 65. More than three-quarters live in New Jersey (67%), Pennsylvania (8%), and New York (2%). Retiree medical plans vary depending on the age of the retiree and the date of retirement. The University contributed $6.5 million last year toward the retiree medical plans, plus another $3 million in prescription drug costs. The task force will be looking into retiree medical plans and other health and well being issues related to retirees in the coming months. Work-Life Issues Most companies that are considered especially good places to work offer their employees assistance in balancing work with personal and family life and offer on-site help with a broad range of personal matters, ranging from identifying elder care options to assisting with financial planning to seeking discounts at local auto dealerships to arranging for on-site pickup and delivery of dry cleaning. These are sometimes referred to as “concierge” services. (These companies also typically provide accessible and affordable child care, which we discuss below.) Many companies offer more opportunities than Princeton does for compressed work weeks, telecommuting, job-sharing, and other flexible scheduling options that can help employees balance work and family commitments. Concierge services can be especially helpful for lower- - 16 income employees who have little flexibility in their schedules and may be working second jobs, and who may not be able to afford the fee-based fitness programs that are part of an overall health and wellness strategy. Work-life services can be provided by outside agencies contracted for this purpose. Several area employers use the Carebridge Corporation, which offers confidential consultations and referral services 24 hours a day and 365 days a year. It offers assistance in areas such as marital relationships, alcohol and drug problems, stress management, family and parenting relationships, depression or anxiety, grief and loss, financial pressures, difficult emotional issues, spousal/child/parent abuse, and work relationships, and offers parenting and adoption information, assistance with college planning and other schooling concerns, advice on time management, and guidance on elder care issues and services. The Office of Human Resources is exploring the possibility of contracting with Carebridge or another similar organization to provide these kinds of work-life services for Princeton employees. Child Care Last fall, the following paragraph appeared in the Toronto National Post in an article about President Tilghman: Life for women at Princeton remains far from perfect and, in some cases, the school lags behind other public and private institutions in so-called family friendly policies. For example, Princeton does not have its own on-site day care. Dr. Tilghman says starting one is a priority— especially considering they already exist at U.S. corporations and other universities. “We are not trailblazers on that one,” she acknowledges. Also last fall, the Task Force on the Status of Women Faculty in the Natural Sciences and Engineering issued a report that called for the creation of affordable child care as a critical element in a larger strategy to recruit more women and help them to succeed. In a survey of faculty members, the task force asked what changes at Princeton would make a significant impact on the climate for women, and the second most frequent suggestion was to improve child care. (The first was to hire more women.) Many faculty expressed frustration at not being able to get a slot at the two programs for pre-school aged children that have a University affiliation (U-Now and University League), and at the hours of coverage and the age ranges of children accepted to these programs. They also said that they would value “emergency day care” that would cover children on school holidays, bad weather days, and when they are sick. Our task force heard similar messages. Faculty, staff, graduate students, and post-docs expressed great concern about the availability of affordable child care, especially for very young children, and about the need for back-up or emergency care when regular care is not available (including summers). They also expressed great interest in greater flexibility in terms of starting and ending times—many child care providers start too late for employees on early shifts or end too early to permit full participation in late afternoon seminars, lectures, and departmental meetings on campus—or in terms of allowing part-week participation (especially for graduate students and post-docs who may not be able to afford full-week tuitions and may be able to provide stay-home care for some of the week). Faculty and staff in communities without full- - 17 day kindergarten programs expressed interest in programs that would supplement the part-day programs their communities offer. Members of the child care group surveyed graduate students about child care, met with graduate students to ask for suggestions, reviewed the University’s list of child care referrals (maintained by the Office of Human Resources), contacted several local providers of child care to learn about their programs, and recommended that a member of the University staff be designated as the official coordinator for child care matters. (Alison Nelson, manager of benefits and compensation in the Office of Human Resources, is filling this role on an interim basis.) Members of the working group also met with representatives of the two Universityaffiliated day care programs: U-Now: This 34-year-old independent not-for-profit corporation is located, rent-free, in a University building at 171 Broadmead. It has six classrooms and takes children from 3 months through pre-kindergarten (age 4). It operates from 8 a.m. until 6 p.m. from September through June (all enrollments are full-day/full-week); it also offers two-week summer sessions in July and August for children who have been enrolled during the academic year. It has its own governing board and is open to University and non-University families. By agreement with the University, it gives preference to University-affiliated children. Of the 80 children enrolled this year, 81% are affiliated with the University; University families account for 87% of the families with children enrolled. This year there are also 57 children on the waitlist, with 67% of them from University families. The annual tuition for children 3-10 months or 11-17 months is $13,400; for all other ages it is $11,110. These charges are at the upper end of the range of charges in the Princeton area; they reflect the high quality and low turnover among the teachers at U-Now and policy decisions to retain class sizes at manageable levels. Financial aid is available from the University; this year the amount was $84,000, which was distributed to 8 graduate students, 6 members of the biweekly staff, and 1 member of the monthly staff. When asked if they would be willing to increase the number of children they admit, the leaders of UNow said they would not; beyond the constraints of space, they believe that they cannot preserve an appropriate environment with more than 80 children. When asked about the adequacy of their existing space, they said that while they like the proximity to campus, the availability of parking, and their playground, the design of the building itself is problematic; they would much prefer to be on one floor and in a space designed for young children. Under the terms of U-Now’s agreement with the University, all 80 spaces could be filled by University-affiliated children.9 One of the reasons the percentage of spaces filled by University families is not higher (and one of the principal causes of frustration for Universityaffiliated parents unsuccessfully seeking placements) is that admission decisions for each September are made in the previous January, long before newly entering graduate students and many newly appointed faculty and staff members know they will be at Princeton the following fall. If U-Now cannot defer its admission process until later in the spring, it may be possible for 9 This could not be accomplished immediately without rescinding the other existing admission preference—for currently enrolled children and their siblings—but it could be phased in over a period of time. We were told that some parents of children at U-Now prefer a school where not all the children are affiliated with the University. - 18 the University to reserve some spaces each year for University-affiliated applicants who are not able to apply under the existing timetable.10 University League: Founded by University families in 1949, the University League Nursery School is also an independent, not-for-profit organization that has rent-free access to six classrooms and two playgrounds at 171 Broadmead. It offers a morning cooperative program for children ages two-and-a-half to 4 (from 8:30 to 11:30) and then three non-cooperative programs: lunch (to 1 p.m.), extended day (to 3:15), or all-day (to 5:30). All programs are for 10-months. Like U-Now, U-League gives priority to University-affiliated families. As of December 2003, they constituted just over half of the participating families (61 out of 110). Out of 53 children on the waiting list, 7 had University affiliations. Because the morning is a cooperative program, parents help out in the classrooms (typically about once a month for three hours). Many also contribute 12 hours per year on work committees, which reduces their tuitions. Tuition varies with length of program, and all University families pay a discounted rate. A University family would pay $882 a month for the all-day program ($954 if not participating in the work program). At the other end of the spectrum, the monthly cost of the minimum two-day-a-week morning program would be $175 ($219 without the work program). The University provided $24,000 this year in scholarship aid to be administered by the school. Although neither the school nor the University has documentation regarding the distribution of these funds, the school believes that 20% of these funds are earmarked for graduate students and the rest are to be allocated first to biweekly staff, then to other staff, and then to faculty. This year some $20,000 of this allocation was returned to the University unspent. The University League’s admission procedures (and attendant frustrations) mirror those of U-Now. Admission decisions are made in January and all spaces for the following year are filled by March 1. Based on its discussions so far, the child care working group has suggested that the University give serious consideration to the following steps, regardless of any other measures that may be necessary to meet the University’s child care needs: 10 Ask U-Now and U-League to expand slightly the number of children they accommodate, perhaps with some allocation of additional space within 171 Broadmead. Review the amount of financial aid provided by the University and the criteria for making awards, especially at U-League to be sure the funds are fully spent; lift the restriction on the percentage of aid that can be provided to graduate students. Explore ways to increase the likelihood that newly arriving University-affiliated parents will be able to obtain spaces for their children by modifying the admission timetables or reserving some number of spaces into the late spring or summer. Explore longer hours; longer summer programs; more flexible enrollment options, including options to enroll mid-year or to begin with summer enrollment. Another problem is the inflexible division of the school into age groups. This means that parents may remain on the waiting list even as spaces become available, because the spaces are in another age group. - 19 - Improve communications with the University community about the preferences given to University families at U-Now and U-League and the availability of financial aid. Consider improved connections between both organizations and the University, including possible OIT support; help with emergency preparedness planning; inclusion of U-Now and U-League representatives in discussions about creating other child care options (including a separate infant-toddler program that could serve as a feeder program for both organizations); and strengthen ties to undergraduates interested in working with young children. Identify a University resource center or individual to assist those seeking child care of all kinds (during the academic year and during the summer) and to act as a liaison to UNow, U-League, and any other University-affiliated child care resource that might be created. Both U-Now and U-League report that many students, faculty, and staff call them looking for general child care information. This center or person could also work with Athletics on the Dillon Gym summer camp program. The working group also identified the following issues that require further investigation: 11 Should there be a tuition subsidy program for child care similar to the University’s tuition subsidy program for higher education? Should the University enter into agreements with area child care providers to provide discounts to University families or to give University families preference in admission? Should the University create a new on-campus child care facility (most likely to be managed and run by a professional outside child care corporation), and if so, where, at what size, and with what range of programs and admission policies?11 Could the University alleviate some child care concerns by providing more flexible hours and more affordable housing closer to campus? How should the University modify its practices and policies regarding child leave, parttime appointment, tenure review, and dissertation completion to allow students and faculty to meet their responsibilities as parents as well as they meet their commitments as teachers and scholars? Can the University develop or identify programs for temporary and emergency care when schools are closed, when children are sick, etc.? The U-League already invites Princeton students to participate in their classrooms; can it train them to staff a drop-in care facility? Should the University also consider assisting parents who need care for their children between the end of the school day and the end of the work day? The working group has already met with one highly regarded company that has extensive experience with other comparable universities and leading corporations. - 20 - Major Needs and Challenges The intent of the task force in the previous sections of this report was two-fold: (1) to share information with the University community as background for what we hope will be an extended dialogue over the course of the spring; and (2) to identify a broad range of needs and challenges that we believe deserve further consideration—and in some cases, action—either by the task force itself or by the responsible University offices. In this brief section we also have two goals: (1) to identify needs and challenges that seem to us of particular importance, especially as measured against the guiding principles we have proposed and the best practices that we have been able to identify at other universities and companies; and (2) to begin to sketch out a more comprehensive way of thinking about these issues. Part of what we want to test over the coming months is the degree to which the community agrees that these are directions in which Princeton ought to move. First, with respect to major needs and challenges, we believe they include the following: (1) For undergraduates, continuing attention to the need at Princeton (as at other colleges and universities) for adequate, high quality, and affordable mental health care, in particular for depression and suicidality, and for more effective programs that address the excessive use and abuse of alcohol, as well as issues related to stress and nutrition. Also essential is adequate planning for the additional demand on University Health Services, Dillon Gym, other fitness and recreational facilities and other wellness programs when the University begins enrolling an additional 500 undergraduates. (2) For graduate students, better access to mental health care, reductions in the costs of dependent health care and child care, more family-friendly policies, and expanded summer coverage at McCosh. (3) For post-doctoral fellows, expanded access to health care and child care. (4) For faculty and staff, an expanded family assistance program, active exploration of concierge-type services and other programs and services that improve work-life balance;12 improved availability of accessible and affordable child care; and better information about health and wellness programs and services. 12 The November 2003 edition of Working Mother magazine reported the following, based on the Society for Human Resource Management’s 2003 Benefits Survey: 47% of the 100 best companies sponsor sick-child care versus 7% nationwide 96% of the 100 best companies offer child care resource and referral services versus 18% nationwide 100% of the 100 best companies offer flextime versus 55% nationwide 94% of the 100 best companies offer compressed workweeks versus 31% nationwide 93% of the 100 best companies offer job-sharing versus 22% nationwide 98% of the 100 best companies offer elder care resources and referral services versus 20% nationwide 99% of the 100 best companies offer an employee assistance program versus 67% nationwide - 21 (5) For all members of the University community, an expanded commitment to on-campus disease prevention and detection programs (including continuation of the FluFest), to fitness and wellness programs (including stress management), and to education about health and well being, with a concomitant effort to identify resultant savings in reduced medical treatment costs, greater productivity, lower premiums, etc. (6) Also for all members of the University community, a significantly expanded and renovated wellness, fitness, and recreational facility. While Dillon Gym (including the Stephens Fitness Center and the pool) plays an absolutely critical role in University life, we do not believe that its current size and configuration can meet existing needs, much less the needs that we believe will inevitably increase in the years ahead.13 (7) Active exploration of the child care recommendations outlined on pages 19 and 20 of this report, including the possibility of creating one or more additional University-affiliated or operated child care programs on or close to campus. With respect to more comprehensive strategies, we want to describe one option that we do not believe is worth pursuing at Princeton, and one that definitely is. The first has to do with the nature of University Health Services at Princeton. We know that some universities integrate medical specialties and a broader array of care options into their health services, typically drawing on the communities of doctors associated with neighboring medical schools, and that in some cases these campus facilities serve faculty and staff as well as students. In a sense, these universities create their own HMOs for their students, faculty, and staff. We do not have reason to believe that this model achieves higher levels of satisfaction than we achieve at Princeton, but we will explore it further, even though our initial inclination is that this is not a workable model for a suburban community like Princeton without a medical school. We believe that the right model for Princeton is to strengthen our own health services selectively, improve our student health plan selectively, explore closer ties with our local hospital (which is itself engaged in a major strategic planning process to increase its quality and capacities), and provide better guidance and assistance to help students make better use of community health resources. The strategy that we do believe is worth pursuing is one that Dr. Silverman has championed since his arrival as Princeton’s chief medical officer two years ago: a physical and conceptual integration of the kinds of health care and education programs currently offered at McCosh with the kinds of wellness, fitness, recreational, and educational programs currently offered at Dillon, and then expanded to include other wellness and work-life programs and 13 Dillon provides wellness classes, such as yoga, pilates, tai chi, and massage; wellness programs such as FitSmart (fitness assessment), weight management, body composition, and personal training; fitness classes, such as womenn-weights, introduction to free weights, adult fitness, introduction to strength training, and staff walking; workshops on controlling blood pressure, eating for an active lifestyle, reducing body fat, improving flexibility, and body image; and screenings for body composition, blood pressure, and flexibility. Dillon is able to offer this programming despite significant constraints of space and budget. One concern of the task force is that many members of the community appear to be unaware of these offerings. Another concern is that most of the offerings are not available unless one has a Dillon permit. While permits are free for undergraduates and enrolled graduate students, they must be purchased by post-enrolled graduate students, post-doctoral fellows, faculty, and staff. - 22 services and perhaps even child care services of one kind or another. As another member of the task force put it: there is just too much distance between McCosh and Dillon; what we need is a multipurpose facility that aims to do for fitness and wellness what Frist has done for campus life. We have not found this kind of integrated and holistic facility on other campuses, but we have found analogues at some of the nation’s leading corporations (as described earlier in footnote 1). This kind of strategy would also include an expanded commitment to providing healthy choices in University dining facilities (and even vending machines), including at night and on weekends. It also would include a state-of-the-art health education and health promotion unit on campus to provide scientifically-based health care information and screening, prevention, and disease management programs for undergraduates, graduate students, post-doctoral fellows, faculty, and staff. While we have not discussed at any length the precise nature or design of such a health and wellness center, it could include some or all of the following elements: Health care offices, laboratories, and inpatient facilities Employee health care center Recreational and fitness facilities Cardio fitness center Physical therapy and rehabilitation Health maintenance and disease management programs, including smoking cessation, weight reduction, and management of diabetes, hypertension, and stress Child care (including back-up care, school’s out care, sick child care) Family services and work-life balance resources and referrals, including elder care information and referrals and employee assistance Mind and body programs Nutritional counseling center Health promotion and health education center Work Plan for the Spring Our work plan for the spring includes the following components: With the assistance of the Survey Research Center, conduct focus groups with undergraduates, graduate students, post-doctoral fellows, faculty, administrative staff, biweekly staff, facilities staff, library staff, and retirees. Our intent is to test our initial findings and recommendations, increase our understanding of needs not currently being met, explore alternative ways of meeting unmet needs, and prepare for a community-wide survey that we hope to conduct later this spring. We hope to complete the focus groups by mid-February; conduct the survey in early April; and be able to share initial findings from the survey by mid-May as part of a final (or second interim) report. Contract with a recognized leader in the field of child care that has experience at peer institutions to help develop a recommended child care strategy through focus groups, surveys, and other professional assessment of the University’s needs and options. - 23 Conduct a user survey at Dillon Gym in February to gain a clearer understanding of who uses Dillon, when, and for what purposes. Visit other fitness and wellness facilities in nearby communities (in addition to the two we have already visited just north of Princeton) and explore options for institutional memberships. Visit with 3 or 4 local companies with reputations for excellent health, wellness, and work/family programs to gain a fuller understanding of their programs. Meet with selected companies that provide work/life and family services and operate child care programs to gain a fuller understanding of what they provide and at what cost. Visit other campuses (e.g., Stanford University) to gain a clearer understanding of alternative models and best practices. Invite outside experts to meet with us to discuss options for prescription drug coverage and to increase our understanding of different models for student health programs. Collect further information on Princeton’s medical claims experience to gain a clearer understanding of the degree to which preventive and early detection programs might be able to reduce the costs of medical coverage under Princeton’s self-insured plans. Continue to encourage all members of the community to contact us, through members of the task force or through our website (www.princeton.edu/hwbtf), with their comments, questions, suggestions, and concerns. - 24 January 14, 2004 Task Force on Health and Well Being: Membership Co-Chairs: Janet Dickerson, Vice President for Campus Life Robert Durkee, Vice President and Secretary of the University Faculty: Elizabeth Gavis, Associate Professor of Molecular Biology Uwe Reinhardt, Professor of Economics and Public Affairs; James Madison Professor of Political Economy Eldar Shafir, Professor of Psychology and Public Affairs Staff: Jonathan Baer, Director of Building Services Lisa Herschbach, Director of Studies, Mathey College Joann Mitchell, Vice Provost for Administration Maureen Nash, Vice President for Human Resources Daniel Silverman, Chief Medical Officer of Princeton University and Executive Director of University Health Services Eric Stein, Associate Director of Athletics Graduate Students: Rachel Kimbro, Sociology Ian Parrish, Astrophysics (Plasma Physics) Undergraduates: Adam Castano ’05, Molecular Biology Scott Grant ’05, Chemistry Elona Toska ’05, Woodrow Wilson School Tamara Whitaker ’06, Chemical Engineering Serving as staff to the task force: Megan Adams, Director of Risk Management Janet Finnie, Associate Director, University Health Services Ann Halliday, Associate Secretary Karen Jezierny, Director of Public Affairs Stephen LeMenager, Director of Planning and Administration in the Office of the Vice President for Campus Life Alison Nelson, Manager of Benefits and Compensation Karen Woodbridge, Special Assistant to the Vice President for Public Affairs