Slide 1 Employment Workshop for Adults on The Autistic Spectrum Welcome Slide 2 Session 2: CVs & COVERING LETTERS • • • • • Slide 3 INTRODUCTIONS GROUND RULES DO’S & DONT’S OF CV WRITING WRITING A COVERING LETTER EVALUATION OF WORKSHOP Ground Rules It may be helpful to write rules up on a flip chart or on a white board. Or have a participant write down the rules onto a piece of paper. Add the rules to the ground rule slide at a later time. The most important thing is that the group decide together what the rules of the group will be. Some examples of possible ground rules: Mobiles on silent Confidentiality Respect Leave the room if you need to, always a welcome back (designate a place to go if they need to escape in an emergency for example a quiet corner in the hallway) No discrimination based on gender, race, religion etc. Slide 4 CV MODULE Slide 5 Curriculum Vitae (CV) • Curriculum Vitae – latin words meaning “course of life”. In CV is an abbreviation for America the term resume is the words Curriculum widely used instead of CV Vitae • A CV describes a written (typed) document outlining an educational and employment history. • The term CV is regularly used in job vacancy adverts as a method of applying for a job. • In America the term resume is widely used instead of a CV Slide 6 What do you need to include? • • Personal Contact Details (name, phone number(s), email address) Personal profile • Achievements:education & qualifications, awards & memberships • Employment & Voluntary Work Experience • Explain any gaps in your professional history (dates where you were not working or studying.) If the employer wants to progress your application it is important that you make it as easy as possible for them to contact you sometimes at short notice therefore give as many contact details (checking them for accuracy) as possible including a work contact number (if you are already working) and this would be convenient. Achievements – mention things you did well in your past jobs which could be relevant to the job you are applying for or if you have achieved something outside work which is impressive such as the “youngest person in Wales to achieve something or the highest scoring ……. In the UK etc etc. Employment history- only go back 10 years, if you have large gaps in employment or several gaps in employment try a skills based CV or a CV without dates completely. If there is a gap you can say “actively seeking work”. Remember to start with your most recent job first and work backwards. Work history can include paid, voluntary, work experience or placement, helping out family or friends in their business. Character reference should come from someone who has known you for at least 5 years. If you are a young person who has n’t got much experience you could put your qualifications first and work history second, this is called a skills CV. Should be a minimum of 2 pages Contact details at top of the page. There is no need to put Curriculum Vita’s at the top. Ensure your name is bold and 14 size font. Font size of the rest of the document should be 12 in a font that is easy to read. Arial or times new roman are good ones. You do not need to include your address! The personal profile- use this to sell yourself, using the job advert as a guide to match your skills and abilities to the employer’s requirements. Maximum of 5/6 lines. Slide 7 What you don’t need to include • • • In order to prevent perceived or unperceived discrimination there is no need to include Your date of birth, certain information such as marital status, age, disability, marital status, references or photos photographs etc. Disclosing your disability: Information about your Disclosing your disability in family, any issues either your CV is debatable. When to physical or disclose is up to the individual. psychological Some people choose to be up front and disclose their Detailed information disability in their CV. If you about previous jobs choose to do this it is which have no relevancy recommended that you explain to your current how your disability makes you application. an exceptional candidate for this position for example you would be an excellent candidate for the job as a data entry clerk because your autism gives you a very strong ability to focus and attention to details capabilities. Highlight the positives and be prepared to discuss accommodations needed during the interview. You may consider to disclose in your profile. Slide 8 Types of CV • Chronological • Skills-based Chronological - outlining your career history in date order, normally beginning with the most recent items (reverse chronological) . This is the "conventional" approach and the easiest to prepare. It is detailed, comprehensive and biographical and usually works well for "traditional" students with a good all-round mixture of education and work experience. Mature students, however, may not benefit from this approach, which does emphasise your age, any career breaks and work experience which has little surface relevance to the posts you are applying for now. highly-focused CVs which relate your skills and abilities to a specific job or career area by highlighting these skills and your major achievements. The factual, chronological details of your education and work history are subordinate. Skills-based work well for mature graduates and for anybody whose degree subject and work experience is not directly relevant to their application. Skills-based CVs should be closely targeted to a specific job. Slide 9 Preparing a CV • Use your Personal Skills Grid from the last session. • Your CV should be typed not handwritten • Companies will produce a professional CV for you for a fee • Many free CV templates available on the internet • Libraries have access to computers and the internet for free. Small charge for printing a CV or covering letter. Can be costly if produced by a professional company but may be worth considering if your own product is not resulting in any interviews. There are however many “professional” CV templates available on the website which you can use for free. These will often give you a professional looking CV which once you have adapted to include your own personal information look no different from the fee paying type. . Slide 10 Preparing a CV Places you can get help: • National Careers • Enterprise centres • Job Clubs • There is help available in many local places. • Many free CV templates available on the internet • Libraries have access to computers and the internet for free. • Small charge for printing a CV or covering letter Slide 11 Preparing a CV (continued) • Restrict length to 2 pages of A4 paper & use the best quality paper you can afford if sending or handing out your CVs to potential employers. • Tell the truth on your CV • Check for spelling mistakes and grammatical errors. • Get someone you know to read through it and get their opinions. They may see errors or inconsistencies that you have missed. Employers often receive hundreds of CV’s for each job vacancy so many are discarded superficially if they are not visually pleasing or run to many pages which will take time to go through. One or two A4 pages is considered the maximum required (unless specified in the advert). If you do not tell the truth on your CV you will be found out when employers probe further by asking supplementary questions based on information in your CV. This will be a disqualifying factor whilst if you tell the truth about something which you may feel would go against you quite often the reverse happens. Even if you are not found out at the interview stage and get the job but have failed to disclose something which is later discovered you may well be dismissed on this basis. Ensure you check or get someone to check your CV for you before you send it out. Someone else may spot errors you do not. Slide 12 Preparing a CV (continued) • Try using alternative layouts to focus on different areas of experience or skills • Update regularly • Ensure when you send your CV as an attachment by email you call it something memorable with your name in the title to make it easier for the recruiter to be able to identify it easily. • Ensure you have a professional email address for them to use not a quirky or ironic email for example funtimebob@hotmail.co In order to make the CV stand out and look visually pleasing you should try different layouts to see which looks best. Update your CV regularly so that if you attend a training event or gain some additional experience or qualification it is included in your CV. Ensure your email address is professional and allows the potential employer to find your information quickly i.e. have your name in the email address. You may wish to have a specific email address which you use solely for job applications. m Slide 13 CV Preparation for your first job • After leaving school, college or university your CV will mainly consist of your educational background, achievements or awards you obtained. • Don’t forget to include something that may give you an advantage in your job search i.e. any involvement in a leadership capacity within the student union or support group? • Any part time jobs in the evening or on the If you have any employment experience at all include this in your CV. Although have undertaken a part time job for example in the catering industry or undertaken a paper round may seem irrelevant when seeking your first main job the fact that you have shown the skills necessary to be employed ie reliable, and motivated to get up and be on time and effective ie delivering papers to the right addresses on time, being courteous to patrons in a retail catering business environment will show an employer that you already have these skills. This could demonstrate to an employer certain leadership skills or achievements which would be of benefit in the role. weekend or a paper round? Did you help parents with their business? Slide 14 What to do with your CV • Send (email or post) CVs & relevant covering letters for jobs you want to apply for to the details listed in job vacancy advertisements in newspapers or online. • Speculative - Send your CV (email or post) to prospective employers or companies you would be interested in working for with an appropriately worded covering letter. • Upload your CV on the universal job match site link https://www.gov.uk/jobs earch Involvement in a group or student union could demonstrate to an employer certain leadership skills or achievements which would be of benefit in the role. Did you work in your parent’s shop or help them with the computer or book-keeping? Find out the name (& title) of the person you should send them too as this will have more success than sending out a CV & covering letter to an unnamed person. In addition to the universal job match website there are many other internet job sites you could use such as Indeed, Monster, totaljobs, jobmanji, careerswales or Walesonline or recruitment agencies such as Reed, Acorn or professional sites such as linkedin. Follow up after you have sent out your CV. If you don’t hear anything back from them within a reasonable period of time it would be quite acceptable to make a phone call to enquire about your application. Slide 15 Time for a quick exercise: Look at the CV example. Correct any errors that you see within the document. Each participant will need to have the document titled “Spoof CV for Exercise” Have participants make corrections to any errors presented in the document. They can work alone or in groups. Review the document and corrections together as a group. Here are some of the answers some are more obvious than others…. Curriculum Vitae not needed at the top Put first name and last name at the top CF62 8PX Either put a land line number or don’t put anything at all Format the mobile number correctly The email is too personal. Use a professional one. “Proflie” Should be in bold Correct grammar mistakes in the profile. Take out the word “most” in the profile. Knows should be Know. Take out “ I like” where it says people I like. “ Key Skills” needs to be in bold. The skills listed are redundant but it would be a personal choice if you wanted to keep them there. Work history section sdoes not need to be in bold The work history section needs to be re-formatted The way the dates are formatted should all be the same. You need to list the skills for the Bike repair job Under Office work job who is Dave? Do not include names of people as we don’t know who they are. Taks should be tasks “At home looking after kids could be re-phrased to give it a bit more value. For exampleStayed at home to raise children. More skills need to be added under the carpentry job Training should be in bold and is spelled incorrectly This section needs to be formatted No personal names Office work NVQ has no date Additional information section is not needed. This could be a section for Other interests and hobbies if you wish. References- you should always have references and make the statement “references available upon request”. Slide 16 COVERING LETTER MODULE Slide 17 • • • Slide 18 1st thing an employer sees in a job application so can impact Accompanies CV to a upon their interest and get potential employers. them to read your CV. Is also used in areas when applying Typed for places which are limited and need to make decisions 1st thing an employer about filtering who is accepted sees & can impact upon and who is rejected i.e. if their interest and get applying for Duke of Edinburgh them to read your CV. Award place. For example if a training establishment or specific school i.e ballet school is offering training a number of places where the vacancies available are less than the number of people requiring them. Should be typed unless exceptionally the job you are applying for requires evidence of good handwriting for the job and may ask you to complete by hand. What is a Covering Letter? Types of Covering Letter • 1st - In response to a job advert • 2nd - Speculative – when no job vacancy exists • Format of the Covering Letter - within certain job sectors there is a need for a standard, conservative style for sectors, such as business, law, accountancy, retail In response to an advertised job vacancy in a newspaper, specialist publication, on a company’s website or specialist recruitment website. This is the most common use of a covering letter. Speculative covering letters are used if you would like to work for a specific company or in a specific industry you may wish to approach them to advise them of your interest in working for them, in the event that a job vacancy will arise, and give yourself a potential advantage by having them already know of your skills and abilities and interest in working for them. Depending upon the circumstances by submitting your Covering letter and CV in advance it may save the company time and money in advertising and going through a recruitment process, although in practice even though you may be lucky in being considered when a vacancy becomes available, it is usual for the job to be advertised anyway to offer the organisation the widest amount of candidates from which to select and also to counter discrimination issues. Also depending upon the efficiency of their administration practices and systems they may have mislaid or forget about your speculative application as and when a vacancy occurs. Generally therefore it may be worth doing in addition to applying for specific vacancies. Most conservative type institutions such as the Civil Service and Financial and Banking institutions generally like to see a formal block style letter (not indented) although this policy does not seem to be as essential as it has been in the past. Slide 19 Covering Letters - Aim • Should be original in the content to make the recipient interested. • Be creative in your delivery. • Should include statements that indicates that you understand what the job entails There is no absolute correct way to produce a covering letter although there is general agreement in its composition and in practice there is a certain format to follow in producing a covering letter. However there are many examples on the internet of instances when somebody has drafted a Covering Letter which has been interesting, creative, original and contains an individual approach to the covering letter which has resulted in them getting an interview and the job on offer. It is important however that regardless of the individual nature of the letter and the creativity involved that the employer is assured from what you write in the covering letter that you understand the nature of the job and the work required by the successful candidate. Failure to make this clear, regardless of how interesting you make the Covering Letter may mean that your CV is discarded. Slide 20 Covering Letter Aim (cont’d) • Should highlight your main skills relevant to the specific job on offer. Slide 21 • The Cover Letter should complement the CV • Balance - be original (but don’t be too outrageous) Cover Letter Preparation • • • Your CV should expand on how your main skills are relevant to the job you are applying for. You may have many, many, other skills but if they are not relevant to what the employer is seeking for the available job they need not be included in your Covering Letter. Covering Letters should complement the CV in terms of font, paper (if not sending by email) and style. Balance in the letter means that there is a harmonious whole and nothing is out of proportion or unduly emphasized at the expense of the rest. Your Covering Letter should wherever possible be Make it personal, customised to allow your focused, customised to personality traits to come the job through in the way in which you write the text of the letter. Focus on the specifics Eliminate waffle and jargon of the role words used within an industry or a locale. Make it specific and Keep it Brief – One page individual to you and the role of A4 and four to five and each Covering Letter paragraphs should be customised to the specific job that you are applying for. Remember the recruitment officer may well receive hundreds of Covering Letters for each vacancy so something memorable will make it stand out from the others. But it is important that it stands out for the right reasons! Slide 22 Covering Letter – What you need to include • Contact/Reference/detai ls • Relevant skills for the job and your knowledge of the company and that you really understand what is required • A positive and professional attitude and of course that you really want this job. Do your research! Find out about the company you are submitting your CV to and show you have that you have done your research by including information in your Covering Letter which demonstrates this fact. The Covering Letter should be addressed to the correct specific person, with their correct title and address (failure to do so will not create a good impression and may even fail to get to the right person in order to be considered). Use the correct letter format (see template) with addresses, any reference number, date and form of address:- Dear Mr, Mrs, Ms, Dr. Professor etc. Use the correct closure format (this needs to fit with the form of opening address format i.e Dear Mr Mrs Miss should close with Yours sincerely. If you use the form Dear Sir or Madam (& I recommend you make every attempt to find out the correct person to address the Covering Letter to even if this is a speculative letter which would mean this format would not be necessary!) then you would need to close with Yours faithfully and NOT Yours sincerely Who you are and what job you are applying for with any reference number specified. Begin with a clear understanding of the job you are applying for and where you heard about it ie newspaper or website. If you have the name of a direct contact or referral, this is the place to mention it. Dropping a familiar name is an effective way of catching someone’s eye. In paragraphs two (and three if needed) outline key aspects of the job and make comparisons with skills and experience you have. For example “ I see that this role demands the ability to reduce costs. As commercial manager at ………… I made real savings of almost 20% (£100,000) in my first full year”. Ensure you focus on the most important aspects of the role and you relate them directly to recent and relevant experience. Remember, although this is your individual application for the job, do not attempt to write and application letter directly from the job advert. In the next paragraph add any supporting information you feel is necessary, such as applied aspects of the role or any additional skills you can bring over and above the job specification. Ensure that your tone is confident and positive but don’t overdo it otherwise you may come across as arrogant or pushy. You’re trying to get an interview, so you want to come across as a personable individual. Try to find out the name of the person responsible for recruiting the role. Some key company information will also show you have done your homework, Finally you should sum up by reaffirming your interest in the role, the company and the challenges ahead. Thank the recruiter for taking the time to consider your application. Remember to sign off “yours sincerely” rather than “yours faithfully” if you have addressed the cover letter to a named individual. Your covering letter also links to your CV so they should be in the same font and point size. Slide 23 Covering Letters - Mistakes • Writing the Covering Letter and CV in isolation of each other. • Not thanking the reader of your Covering Letter and CV for their consideration They should complement or blend with each other in terms of style and layout and not seem totally unrelated to each other i.e same style, font etc. Failure to thank your reader may give them a negative view and may discourage them from further considering your CV. Slide 24 Should I Disclose in my Cover Letter? • • • Slide 25 Again, this is up to the individual. If you disclose in your cover letter there won’t be any “surprises” during the interview If you disclose in your cover letter you can explain how this makes you an even better candidate for the job because of your autism. Covering Letter - Templates • • • It has been suggested by Robert Lloyd Griffiths Welsh Employment Ambassador that it is always better to be open, honest and up front and he suggests including somewhere either in your CV, cover letter or even as a separate letter about your Autism, how it affects you in your ability to work and some basic information about what Autism is. Employers also value up front, honest and especially….no surprises. There are many companies that will produce a Covering Specialist companies – Letter for you. A quick search Can be Costly on the internet will bring up a selection of companies that will Alternatively, free provide this service for a fee covering letter templates however this can be costly. It are available on the may be something to consider internet including later on if you do not have any www.coverlettertemplate luck in getting an interview with .co.uk previous personal Covering www.careerswales.co.uk Letters you have produced. You may decide it worth the Draft a template of your cost for the chance that it own (see 3 types) if you enables you to get interviews are looking for the same and therefore the prospect of type of work – which can obtaining a job. be adapted for each job There are many free covering letter templates available on the internet which are impressive and just need to be amended slightly with personal and specific information relating to the company and job on offer. Slide 26 Covering Letter – Response to a Job Advert • All relevant personal contact and reference details including phone & mobile phone number, email, postal addresses and job reference number. • First paragraph describe why you are interested in the job • 2nd & 3rd paragraphs write down what makes you a strong candidate (give details of your personal characteristics, relevant experience or qualifications, achievements and skills) • Fourth paragraph address any issues, such as a career change, employment gaps, personal sabbaticals, for example • Closing –ask for an interview and thank your reader for their consideration Sabbaticals = a period of leave from work for research, study or travel, often with pay and usually granted to university lecturers every seven years. Not an exact science – no one way is correct – many variations Slide 27 Slide 28 Speculative Covering Letter • Used to apply for a job where no vacancy has actually been advertised. • Some firms will retain speculative applications of interest pending a vacancy occurring in the near future. • Some jobs are not advertised or talented personnel can be taken on and a new post created. Speculative Covering Letters • If you don’t ask you don’t get! • Ensure that your letter is addressed to the right person • Make your letter look good visually as this will enhance your chances of getting your letter & CV read Many companies don’t advertise jobs available preferring recommendation or will retain speculative applications of interest until a future vacancy occurs. Specialist recruitment agencies which manage specific types of jobs ie accountancy, HR (human resources or personnel) or construction. Saving recruitment costs and having potential recruitment data already available. Some industries will take on people of special ability and accommodate them within the company on the basis that they will add value to the company which will more than pay for their salaries even though there was no “declared vacancy” advertised. Ring the company or look at the website for contact details of a specific person ( & title) for someone appropriate to send your CV and Covering Letter to and address the letter to this person specifically. This is more likely to be received and directed to this person than if you send to an unnamed person ie To whom it may concern and also shows that you have taken the time to do some research on the company. Failing finding out this information on the web you could make a friendly inquisitive phone call to the company. Often posts of a higher scale are filled through recommendation and are never advertised externally especially for jobs where a more mature calibre applicant is required. Slide 29 Time for a quick exercise: 1. Look at the covering letter example. Correct any errors that you see within the document. 2. If there is time, on the sheet provided, have a go at creating your own covering letter for a job you would like to apply for. Slide 30 Re-Cap • • • • Slide 31 We talked about CV’s/cover letters and looked at different types. We identified places you can go for help with CV’s and cover letters Looked at some examples of both Discussed a bit about disclosing Evaluation How has this session gone for you ? Did you contribute ? Were you listened to ? Did you feel comfortable ? Have you found out anything new ? Is there anything we need to change for next time? Give time for each participant to review the spoof covering letter, document titled “ cover letter template spoof”, and mark changes to the document as needed. Review as a group the corrections that were made. Then, hand out the example of a good covering letter, document titled cover letter 2 for exercise, and review with the group discussing why this is a better version than the last one.