UWS POSITION STATEMENT POSITION DETAILS: Position Title: Exam Assistant Supervisor Establishment No: HEW Level: School/Office: Assessment & Graduation Unit, Academic Registrar’s Office Division: Corporate Strategy & Services Division CONTEXT: The Office of the Pro Vice-Chancellor (Students) leads the development of an integrated student lifecycle management strategy. Playing a leading role in developing a positive student experience, the Office of the Pro Vice-Chancellor (Students) integrates the functions of student recruitment and engagement, student administration, student services, campus safety and security and residential services to deliver an environment where UWS students can achieve and fulfil their aspirations. The Academic Registrar’s Office (ARO) is part of the Office of the Pro ViceChancellor- Students and is responsible for the effective and efficient management of all student and academic administration matters and relevant support systems. Student Administration provides services and support to the University’s internal and external clients through work teams deployed across the University in the areas of: Student Administration – Services including Courses and Timetabling services; Assessment and Graduation services; Student Enquiry & Information Services Student Administration – Operations including Admissions, Enrolments, Fees & Student Finance and Postgraduate Research Student Administration; Student Systems Communications The Assessment and Graduation – area is responsible for the maintenance and management of all assessment, progression and graduation related functions for the University; the provision of exam timetabling function for all staff and students; logistical management of all associated exam processes; results processing; management of progression processes; graduation processes of the University. PURPOSE/MAJOR RESPONSIBILITIES: The Exam Supervisor Assistant (AS) assists the Supervisor In Charge (SIC) to run examinations in the designated exam room as directed by the Exam Centre and Assessment Team in accordance with examination procedures and policies. Exam Assistant Supervisor Assessment & Graduation Unit Student Administration (Services) Assistant Academic Registrar’s Office Position # Page 1 of 3 Review Date: 10 October 2013 The role requires the AS to follow directions from the SIC, assist in exam room activities and paperwork, ensure exams are run on time, deal with student conduct or misconduct within the exam room, invigilate the exam and endeavour to create a quiet relaxed atmosphere. The AS must always act in a professional and courteous manner, act as SIC from time to time when requested. REPORTING RELATIONSHIPS: The AS reports directly to the Supervisor in Charge (SIC), ECO and ECTL on the campus they are assigned to. The Exam Centre Officer (ECO) or Exam Centre Team Leader (ECTL) will give direction and support in all exam supervision matters. The Assessment Team will from time to time give direction, training and support directly to the SIC and AS. SCOPE: All exam supervisors are required to have an understanding of and must bring the current Exam Supervisor Manual with them to each exam. Assist the Supervisor in Charge in the organization of the exam room and set out exam papers prior to the commencement of the exam. Ensure the smooth running of the examination including delivery of instructions to students, monitoring of distractions, verification of student identities and maintaining the security of the exam materials at all times. Ensure that exam policies and procedures are adhered to throughout the exam. Invigilation of exam to monitor for cases of academic misconduct. Complete incident reports as required. A successful AS will be able to work under pressure and often unsupervised; be reliable, punctual, trustworthy and have good attention to detail; work as part of a team; understand and adhere to policies and procedures; have a professional demeanour able to remain calm and follow directions when dealing with stressful or unexpected situations. KEY FUNCTIONS/RESPONSIBILITIES/DUTIES: 1. Complete Online training sessions prior to commencing duties. 2. Follow UWS procedures, policies and directions as given by the Exam Centre and Assessment Team. 3. Report to the Exam Centre, sign the roster and assist the SIC collect all exam material ensuring they have the correct exam papers for the assigned room. 4. Follow directions from the SIC and assist with the set up of the exam room ensuring that there are adequate desks and that exam papers are correctly laid out as per instructions in the current exam supervisor manual. Exam Assistant Supervisor Assessment & Graduation Unit Student Administration (Services) Assistant Academic Registrar’s Office Position # Page 2 of 3 Review Date: 10 October 2013 5. If requested read announcements to students as provided with exam papers. 6. Ensure students are correctly identified and admitted to the exam room ensuring that only permissible materials are allowed into the room. 7. Help start and finish the exam on time and invigilate throughout the exam. 8. Report all incidents including student misconduct to the SIC in the first instance and ensure all appropriate incident reports are completed. Collect completed exam papers as directed by the SIC. 9. 10. Help complete all required paperwork as directed and keep all exam materials secure. 11. At the completion of the exam assist with the return all exam materials to the exam centre as detailed in the supervisor manual. 12. Provide feedback to the exam centre on any issues of concern. SELECTION CRITERIA: 1. Demonstrated organisational skills and the ability to follow instructions and meet deadlines while creating a calm and relaxed environment. 2. Demonstrated capacity to understand and implement policies and procedures ensuring those under your supervision also adhere to those policies and procedures. 3. Well developed interpersonal and oral communication skills including the ability to respond to unexpected situations in a professional manner. 4. Demonstrated ability to work independently and as part of a team remaining customer focused and alert while paying attention to detail. 5. An understanding and practice of the principles of anti-discrimination, staff and student equity and workplace health and safety. Date Position Statement Last Reviewed: 21 January 2013 Date Position Statement Last Classified: Exam Assistant Supervisor Assessment & Graduation Unit Student Administration (Services) Assistant Academic Registrar’s Office Position # Page 3 of 3 Review Date: 10 October 2013