ETSU COLLEGE OF NURSING NURSE-MANAGED CLINICS January 2015 Community-Based Clinics Hancock County Elementary School CHC Johnson City Day Center Johnson City Community Health Center Hancock County Middle High CHC Mountain City Extended Hours Health Center Johnson City Partners for Health School-Based Clinics David Crockett High School Daniel Boone HS Jonesboro Elementary School Northeast State Community College University School ETSU Student/University Health Mission ” To optimize health and reduce health disparities through the provision of innovative and high quality care and services in partnership with our patients, communities, and regional health and services agencies." ETSU College of Nursing Vision • “Our vision is two-fold: To deliver world-class quality health care that is accessible, affordable, and outcome driven and to provide students with the best interprofessional clinical experience that is nationally renowned.” VALUES STATEMENTS • East Tennessee State University pursues its mission through a student-centered community of learning reflecting high standards and promoting a balance of liberal arts and professional preparation, continuous improvement, and based upon core values. The College of Nursing faculty and staff will support and exhibit the university’s core values as follows: • PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential; • RELATIONSHIPS are built on honesty, integrity and trust; • DIVERSITY of people and thought is respected; • EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic; • EFFICIENCY is achieved through wise use of human and financial resources; and • COMMITMENT to intellectual achievement is embraced. ETSU College of Nursing Nurse-Managed Clinics – Johnson City Downtown Clinic (Designated Community Health Center) • Johnson City Day Center • Johnson City Downtown Clinic/Johnson City Public Housing Authority Clinic (JCDC/JCHA Clinic) – Hancock County School-Based Clinics-Sneedville, TN (Designated Community Health Center) • Elementary • Middle/High Combined School – Mountain City Extended Hours Health Center, Mountain City, TN (Designated Rural Health Center) – Washington County School-Based Clinics • Jonesborough Elementary • David Crockett High School • Daniel Boone High School – ETSU Student/University Health ETSU College of Nursing In the beginning… History • Initial mission – Service for the homeless-basement of Salvation Army (Johnson City)-1990 – Service for those who lost health care providers and hospital (Mountain City)-1990 • Expansion-Underserved – Washington County School Contract-1992 • Expansion of services to 6 schools in 2014 – – – – – Service as a collaborative in Hancock County-1992 ETSU Student Health -2000 Johnson City Public Housing January 2011 University School 2014 Northeast State Community College 2014 ETSU College of Nursing CO-APPLICANT AGREEMENT • The Governing Board (herein known as the "Board”) of the ETSU College of Nursing Community Health Centers and the College of Nursing (CON) at East Tennessee State University (ETSU) herewith agree to provide for comprehensive primary care services to be delivered through the ETSU College of Nursing Community Health Centers and do make coapplication that the associated clinics be operated as Federally Qualified Health Centers under the provisions of the Public Health Services Act Section 330. HRSA Key requirements • There are 19 key requirements, with # 18 - Board Composition: The health center governing board is composed of individuals, a majority of whom are being served by the center and, who as a group, represent the individuals being served by the center. Johnson County Community Health Center (Includes Johnson City Partners for Health Clinic) 25,000 23,648 20,000 Became Johnson City Community Health Center 10/11/12 18,139 15,637 15,000 11,577 10,000 9,325 7,404 7,454 9,948 6,809 5,000 0 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 Day Center Visits 12000 10,094 10000 8000 6803 6000 5986 6440 6894 7021 4000 2000 0 2008 2009 2010 2011 2012 2013 Hancock County School-Based Health Centers Encounters 8,000 7,329 7,000 6,000 6,235 6,448 5,608 5,000 4,551 4,783 5,101 5267 4084 4,000 3,000 2,000 1,000 0 FY FY FY FY 05/06 06/07 07/08 08/09 FY 05-FY 08 inclusive of nursing and NP visits FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 Mountain City Extended Hours Health Center Encounters 8,000 7,000 7,196 6,177 6,000 5,369 5,000 6085 5,820 5,302 4,624 6324 5,093 4,000 3,000 2,000 1,000 0 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 Washington County School-Based Health Centers Encounters 4,500 4,000 3,816 3,500 3,000 3,047 3,148 2,816 2,500 2,755 3,735 3,409 3469 2,566 2,000 1,500 1,000 500 0 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 Student Health Clinic Visits 8000 H1N1 Scare 7000 6000 5000 4000 6866 6758 6149 5581 5285 5665 5605 5281 4242 EMR Implementation 3000 2000 1000 0 FY 05/06FY 06/07FY 07/08FY 08/09FY 09/10FY 10/11FY 11/12FY 12/13FY 13/14 Total Encounters per Clinic 2005-2014 120,000 109,941 100,000 80,000 60,000 45,666 45,325 44,674 40,000 32,516 20,000 0 HC JCCHC MCEHHC SUHS WCSBHC Total Clinic Encounters FY2005-2014 291,562 Community health center funding 15 years of continued support from Health Services and Resource Administration, Bureau of Primary Health Care Community Health Center Funding 3% 1% 6% 12% Federal Grants 52% 26% Revenues University State City/County Donations CHC Poverty Status 120.00% 100.00% 97.47% 79.57% 80.00% 60.00% 40.00% 20.00% 0.00% 1 CHC Insurance Status 3.17% 13.47% 54.25% 29.12% Uninsured Medicaid Medicare Third Party PAP Smears 90% 80% 70% 60% 50% 40% 30% 20% Change in national guidelines not consistent with HRSA measurement definition 10% 0% 2008 2009 2010 CHC State 2011 National 2012 2013 Hypertension Control B/P <140/90 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 2008 2009 2010 CHC State 2011 National 2012 2013 Diabetic Management Hemoglobin A1C <9 mg/dl 74% 72% 70% 68% 66% 64% 62% 60% 58% 56% 54% 2011 2012 CHC State 2013 National Immunization 2 yr Olds 100.00% 90.00% 80.00% 70.00% 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% Influenza added as required to UDS but not CDC 2008 2009 CHC *2012 measurement indicator changed 2010 National 2011 State 2012 2013 Prenatal Care First Trimester 80% 70% 60% 50% 40% RN Case manager left 30% 20% 10% 0% 2008 2009 2010 CHC State 2011 National 2012 2013 Quality of Care: Low & Very Low Birth Weight Babies 10.00% 9.00% 8.00% 7.00% * 6.00% CHC 5.00% State CHC 4.00% Nat'l CHC 3.00% 2.00% 1.00% 0.00% 2008 2009 2010 2011 2012 * Very Low Birth Weight-Measure Changed 2009 to include very low and low combined 2013 31 FY 2013-2014 Accomplishments • Finished FY in the black across all clinics • Dr. Lisa Ousley published dermatology handbook • Quality indicators from the United Data System report that continue to be better than the state and the nation across most measures (low birth weight babies, B/P control, immunizations, and cost of care) • Transitioned of Dispensary of Hope to JCCHC-ETSU Charity Pharmacy • 9 Interprofessional collaboration in practice, research, and grant applications. 1 Approved but not funded. 1 not funded and 2 pending • 2 poster presentations-Dr. Vanhook; 90 minute podium presentation-Dr. Ousley • Practice network grew by 2 clinic sites • 11 Practice research/capstone projects completed or in progress at our clinics • Clinical coordinator for students established for each site FY 2013-14 Grants Grant Applications: • 1/24/2014 HRSA-13-188 NEPQR, $1,499,856 (Nurse Education, Practice, Quality, & Retention-approved but not funded) • 2/05/2014 HRSA H80CS00840 $1,226,018 (Community Health Center) Funded • 6/22/2014 HRSA 14-148 Expanded Medical Capacity $203,305 (NP, LCSW, RN) Funded • 4/30/2014 HRSA-14-073 Facilities Improvement Grant $250,000 (Mammography equipment/patient portal) Funded • 4/10/2014 HRSA-14-110 Behavioral Health Integration Grant $250,000/yr. for 2 yrs. Not funded • 9/22/2014 Walgreens/American Cancer Society Colorectal Cancer Screening Grant $50,000 11/2014 for 1 year Funded • 10/06/2014 HRSA-15-016 New Access Point-School-Based Health (submitted) • 11/14/2014 HRSA-15-039 Rural Healthcare Services Outreach (submitted) • 11/24/2014 National Nursing Centers Consortium Medical-Legal Partnership Foundation grant $50,000 18 months Funded Goals 2014-2015 • Level 3 Patient-Centered Medical Home • Increase NP productivity across all clinics • Develop new programs to generate revenue to support the missionhealth care for female inmates, • Develop infrastructure for comparative effectiveness research • Quality outcome core measures at or better than state metrics • Publications from each clinic type • Interprofessional research • Integrate technology in patient care and interprofessional education • Excellence in patient outcomes and student success! Contacts for Each Site • Johnson City Community Health Center/Day Center & Public Housing Clinic – Gina Flack 423-929-6956 flackg@etsu.edu • Mountain City Extended Hours Health Center – Shelia Cooke 423-727-1160 cooke@etsu.edu • Hancock County School-Based Health Centers – Nancy Seal 423-733-2819 sealn@etsu.edu • Student/University Health & Washington Co. School-Based Health Centers – Pam Williams 423-439-4038 WilliaPA@etsu.edu