Aligning NPfIT with the needs of the NHS Mark Horncastle C&M Change Manager - CSCA CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 1 The National Programme for IT is not just about Technology, it is about Real Change: • Providing a uniform standard of care across the whole country • Quicker response to patients’ needs - Improving patient choice & access to services • Giving health professionals the whole story about a patient – not just a narrow slice of information • Providing information for better, safer care decisions • Reducing risk It’s the biggest Business Change Programme in the world! CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 2 NPfIT will Deliver a Wide Range of Benefits… Patients – It will: – Support choice and access to services – Speed diagnosis & treatment – Improve care Clinicians – It will: – Save time through reduced duplication – Aid decision making through improved information – Support the treatment of more patients The Trust Board - It will: – Support pledges to transform healthcare – Assist in meeting targets and business imperatives …delivery of these benefits is key to all our stakeholders CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 3 It is also about ….. • Information to support delivery of care • NHS Modernisation targets • Choose and Book • Payment By Results • Service reconfiguration • Agenda for Change • Shift to Primary Care based services • Informed commissioning • Demand management/Capacity • ….. CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 4 Why should we align NPfIT ? • Link together key business drivers / objectives • Engage service transformation / modernisation • Prevent silo planning • How does NPfIT support key drivers / objectives • Create deliverable and manageable plans CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 5 How do we link these together ? • SHA and LHC LDP planning for 05-08 • Planning Framework – Existing Commitments – New National Targets – Locally set Targets CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 6 Existing Commitments Date No. Q3 04 Q4 2004 Q1 2005 Q2 2005 Q3 2005 Q4 2005 Q1 2006 … Q4 2006 … Q4 2007 Commitment 1 Reduce A&E Wait to 4 hrs 2 Guaranteed access to PC professional within 24hrs 2a Guaranteed access to PC doctor within 48hrs 3 Amb Trust respond to 75% A calls in 8 mins 4 Amb Trust respond to 95% A calls in 14/19 mins 5 Amb Trust respond to 95% B calls in 14/19 mins 6 2 Wk max wait from GP ref to 1st o/p for Cancer 7 2 Wk max wait standard for RACP Clinics 8 3 month max wait for revasculation 9 Cancelled ops offered binding date (or £) in 28 days 10a Access to crisis services for all MH patients 10b Comprehensive Child & Adol MH Service 11a All apps booked "for convenience of patient" 11b Patients able to choose at least 4-5 providers 12 Max time 1 mth for diag to treatment for Cancer 13 Max wait 2 mth from urg ref to treatment for Cancer 14 800,000 smokers form all groups quitting by wk 4 15a In PC update registers for advice and treatment to NSFs 15b In PC ensure registers cover majority high risk patients 16a Minimum of 80% of diabetics to be offered DR screening 16b 100% of diabetics to be offered DR screening 17 Max 3 month wait for o/p appointment 18 Max 6 month wait for I/p treatment 19a Inc by 10% prop of HAs receiving thrombolysis in 60mins 19b Inc by 10% prop of HAs receiving thrombolysis in 60mins 19c Inc by 10% prop of HAs receiving thrombolysis in 60mins 20 Reduce delayed transfers of care to minimal level CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 7 New National Targets No. Date 2007 2008 2009 2010 National Target Health of the Population 1a Mortality from CHD and Stroke by 40% in under 75s 1b Mortality from Cancer by 20% inunder 75s 1c Mortality from suicide by at 20% 2 Reduce Health inequalities by 20% 3a Reduce smoking rates to 21% (26% in manual groups) 3b Halting year on year increase in child (under 11s) obesity 3c Reduce under 18 conception rate by 50% Long Term Conditions 4 Reduce emergency bed days by 5% Access 5 Maximum 18 week wait from GP referral to treatment 6 Increase participation in Drug Treat Progs by 100% Patient/User Experience 7a Increase proportion of older people supported at home by 1% 7b Increase proportion of older people supported at home by 1% 7c Proportion of older people intensively supported at home up by 34% 8 Sustained National Improvements in NHS Patient Experience CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 8 Local Targets CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 9 How do we link these together ? • Modernisation Agenda – Top 10 High Impact Changes – Improvement Partnership for Hospitals • Capital Programme / Clinical Priorities • IM&T – NPfIT Detailed Implementation Plan (DIP) – Local IT activities and initiatives CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 10 Modernisation Agenda CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 11 How do we link these together ? SHA / LHC Key Drivers (High Level LDP) Strategic Alignment Categories NPfIT Roadmap Targets mapped Top 10 Mapped Local targets / IM&T CEG integration (Functionality) (Future Roadmap) DIP Service Redesign CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 12 Example strategic alignment categories: – Emergency Care Reform i.e. 4 hr wait – Elective Care Reform i.e. 18 week referral to Treatment – Chronic Disease Management i.e. Diabetes – Joint Working i.e. Single Assessment Process – New Business Model i.e. Practice Based Commissioning CSC Proprietary 7/12/2016 5:38:28 AM 008_5849_RED 13 What does this deliver ? • Define high level strategy and key service drivers i.e. North Mersey Future Healthcare project linked to “Model of Care” • Opportunity to review service redesign • Prevention of silo planning • Develop roadmap of how / when NPfIT delivers against Service imperatives • Allow for non NPfIT initiatives to be taken into account • SHA & Health Community based – SHA – LHC – Mental Health – Networks i.e. Cancer, Renal etc.. • Output to support LDP and DIP planning CSC Proprietary 7/12/2016 5:38:29 AM 008_5849_RED 14 • Progress in Cheshire & Merseyside – Met with key stakeholders at SHA and N Mersey LHC to agree approach – Agreed framework based around key Service drivers, national / local targets and modernisation agenda • Next actions – Agree executive sponsorship – Engage “Heads of Service” at SHA and North Mersey LHC – Reviewing capital programme with SHA – Agree output • Key Drivers i.e. Chronic Disease Management • Strategic Categories i.e. CHD – Agree timelines – Roll-out across other LHC’s / networks CSC Proprietary 7/12/2016 5:38:29 AM 008_5849_RED 15 How can YOU help drive the programme ? • Ensure the Alliance understand your business drivers and needs • Provide the right focus • Modernisation • Business Imperatives • IM&T • Clinical support • Stop Projects stalling • Due to lack of resources • Engage and commit the right resources • Funding / resourcing willingness and ability • Make it Happen • Commit people to programme • Provide visible leadership • Provide advocacy and champions CSC Proprietary 7/12/2016 5:38:29 AM 008_5849_RED 16 Questions CSC Proprietary 7/12/2016 5:38:29 AM 008_5849_RED 17