Mooo’vin Forward In Vermont Developing A Comprehensive Facilities Plan At UVM My Background • • • • • • • • • New York City Technical College State University of New York At Binghamton New Jersey Institute of Technology Machine Tool, Trades Industry Hospital Services Areas Consolidated Edison Co Of New York New York City Board of Ed Union County College University of Vermont 8/1999 Sal Chiarelli, Director of Physical Plant, UVM Some Problems Encountered Dig Safe HVAC Team Effort Access Issues Access To Jobsites Fleet Management Buckets of Fun Sloppy Work Taking On Other Roles Misdirection A Variety Of Buildings Sal Chiarelli, Director of Physical Plant, UVM A Variety Of Buildings Dudley H. Davis Student Center 2007 Ira Allen Chapel 1925 Grassmount 1804 Physical Plant Department 1999 265 Employees • • • • • • • Heat Plant HVAC CPR Shop Custodial Plumbing Electric shop Asbestos/lead • Recycling Solid Waste • Admin • Service Ops. • Material Management • Grounds • Projects Sal Chiarelli, Director of Physical Plant, UVM A. Comprehensive Self Study Review In PPD 2000-2001 Sal Chiarelli, Director of Physical Plant, UVM Anticipated Results • • • • • • • • • Accountable Reinvest in department/university Prioritization More proactive less reactive Better trained Highly effective Agile Reduce emergencies and recurring problems Improve morale/reduce turnover Sal Chiarelli, Director of Physical Plant, UVM Customer Expectations • • • • • • • Be invisible Like a utility I paid already (grants 50%) Varies according to the individual Be right over service Everything is an emergency Little or no planning Sal Chiarelli, Director of Physical Plant, UVM Strategic Planning • • • • • Re-evaluate our mission Create our Vision Develop goals Create strategies to reach goals Align with the University Sal Chiarelli, Director of Physical Plant, UVM Mission • To maintain facilities, perform related services and provide responsible stewardship of the University of Vermont’s physical assets in support of the University’s mission. Sal Chiarelli, Director of Physical Plant, UVM Vision • To be a highly effective facilities organization through: – Continuous improvement and innovation – Maximizing resources – Encouraging employee growth and job satisfaction – Promoting the values of UVM’s Common Ground and supporting the needs of the Campus Community Sal Chiarelli, Director of Physical Plant, UVM 4 Main Goals • Financial : To be responsible stewards of the university assets & cost effective managers of financial resources • Internal Processes: To achieve operational excellence by providing highly efficient, effective and responsive services. • Innovation and Learning: To create an environment that fosters employee excellence through participation professional growth and clear communications. • Customer Perspective: To be recognized by our customers as knowledgeable, responsive and efficient service providers Sal Chiarelli, Director of Physical Plant, UVM Some Communication Improvements • • • • • • • • • • • • Deans/Department Heads Unit meetings Cell phones Getting people out- seminars, training etc Emergency Logs Required Email Email Lists ESL Translators Bosnian/Vietnamese Web Site Services Day Lunch Annual report Sal Chiarelli, Director of Physical Plant, UVM Creating A Team Atmosphere • • • • • • • • • Walk around Show up Discuss issues Support from the top Everyone is important All hands meetings President and High Level Staff at meetings Bring people to shops Dept heads come to meetings Sal Chiarelli, Director of Physical Plant, UVM All Hands Meeting • • • • • Everyone attend Presentations of accomplishments Give people a chance to show off Get the message out Part of the big picture Sal Chiarelli, Director of Physical Plant, UVM July 16, 2002 Visibility On Campus • • • • • Shirts Hats Mark vehicles ID badges “Ownership” Sal Chiarelli, Director of Physical Plant, UVM Energy Conservation • • • • • • Working with departments Formed a Utility Team More proactive in repairs Working with utilities Real time metering Get message out to students/faculty/staff Sal Chiarelli, Director of Physical Plant, UVM Utilities Master Plan • • • • • • • • • What are the opportunities Co-generation study Own our infrastructure Central chilled water plant Capacities Plan the campus Reduce demand Loop Systems Shorten plant shutdown Sal Chiarelli, Director of Physical Plant, UVM Plant Controls System – Delta V Central Chilled Water Plant Emergency Blue Lights Facilities Management Software FAMIS • • • • • • • Space management Self Service Work control Key Control Inventory Wireless interface Scheduling Sal Chiarelli, Director of Physical Plant, UVM Event and Room Scheduling Resource 25 • • • • • More organized Avoid Conflicts 1000/1000/1000 Consistency Repeatability Sal Chiarelli, Director of Physical Plant, UVM Event Planning Team Facilities Condition Assessment FICIS Software UNIVERSITY OF VERMONT FACILITIES AUDIT RESULTS Applied Management Engineering, Inc. was retained in February, 2001 by the University of Vermont to conduct an objective facility condition and inventory assessment of it's facilities. Current Deficiencies (through FY'05) Future Planned Component Renewal FY'06-'10 FY'11-'15 FY'16-'20 Totals Admin, Academic and Athletic Facilities 95,000,000 29,000,000 21,000,000 35,000,000 $180,000,000 Residential Facilities 21,000,000 27,000,000 16,000,000 23,000,000 87,000,000 Agricultural Facilities 1,100,000 250,000 80,000 250,000 1,600,000 Utilities Infrastructure 13,000,000 2,300,000 530,000 5,500,000 21,330,000 2,200,000 1,,600,000 1,,800,000 1,300,000 6,900,000 $132,000,000 $60,150,000 $39,410,000 $65,050,000 $296,830,000 Site Infrastructure Totals Current Deficiencies: is often referred to as "deferred maintenance." For this chart, it is work that a prudent UVM facilities manager would have addressed, but has delayed due to a lack of funding, or where the failure to undertake the work during the next five years would place it in that category. Future Planned Component Renewal: summarizes the rehabilitation/replacement cost of building components whose expected life is expected to expire at a future date, based upon current condition and life cycle analysis. Work that is not done in the year (starting in FY'06) in which it is planned, subsequently gets added to the current deficiencies" backlog the following year. Project Management • • • • • • Facilities condition audit New project management position Charge projects New project management module Consistency Job Order Contracting Sal Chiarelli, Director of Physical Plant, UVM Time and Attendance KRONOS • • • • • Computerized Free up resources for other use Fair Flexibility Reporting Sal Chiarelli, Director of Physical Plant, UVM Business Partner Successes •Long term commitments •Team approach •Responsibility •Help us reduce waste •Assist with best practices •Not endorsements.. Just Acknowledgment Custodial Benchmarking And Master Planning Job Order Contracting Primary JOC Contractor JAM Utilities Master Planning Some Newer Initiatives Life Safety Systems Sprinkler Valves Blue Lights Elevator Phones Exterior Doors General Safety In Rooms Engineering Intern Program •Variety of assignments •Presentations •Work year round •Opportunity for Senior Projects •Strengthen ties with CEMS •Pays for itself •Good for our staff. Energizing Zone Maintenance •Already Established •750K-1,000K Sq Ft •Facilities Manager •Trades •Ownership •Building and Equipment Advocates •Team Atmosphere Training and Compliance Wellness •Free in house health screenings for all employees •On line tracking of health indicators if wanted •Flex schedules to use health facilities Metering/Monitoring/Cost Recovery Utility Tracking Some Results So Far • • • • • • • Mix of resources More focused Input from employees Minimal grievances More professional Everyone is important More integrated approach • Less downtime • More training • Less threatening • Better prepared • Emergencies way down • Fewer flooding/Freeze-ups • Better morale • Work can be fun sometimes • More opportunities • Using business partners and vendors to help us • Lots of “Good Stuff”… Where Do We Go From Here • • • • • • • Continue philosophy of continuous improvement Improve on benchmarking Predictive Maintenance Continue with Zone Concept Celebrate Keep marketing for more resources Continue Developing Staff It’s the right thing to do for our customers THANK YOU FOR YOUR TIME