Coordinator Good day and welcome to the SAP America conference call. ... participants will be able to listen only until the question...

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SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 1
SAP AMERICA
March 1, 2001
10:00 a.m. CST
Coordinator
Good day and welcome to the SAP America conference call. All
participants will be able to listen only until the question and answer
session. Conference is being recorded at the request of SAP America. If
you have any objections you may disconnect at this time. Host of today's
call is Bryan Katis. You may begin when ready, Sir.
B. Katis
Hello. I'd like to welcome everybody to today's conference call on the
BW Know How Network call. My name is Bryan Katis, I'm a consultant
in the BW implementation group with SAP America. Hopefully
everybody was able to download the presentation from SAP Net from the
SAP.COM service marketplace.
Today's call will feature using SAP BW and the MySAP retail solution.
Today's speaker will be Lothar Schubert who is a platinum consultant in
the BW regional implementation group. He'll be speaking on this topic.
Joining Lothar for the Q&A will be Andreas Huppert, who is from the
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 2
retail development. He specializes in the extraction on the data source
side. Also, Elke Schwarz from SAP retail, who works in the BW project
support area. Also, Steffen Mock, who is part of BW retail development.
He's responsible for business content, extractors on the POS side. At this
point I'd like to go and turn the call over to Lothar.
L. Schubert
Thanks, Bryan. Good morning everybody or good afternoon, depending
which time zone you're in. My name is Lothar Schubert with the BW
regional implementation group of SAP America. I assume everybody has
the presentation in front of you downloaded from SAP Net. It's a quite
long presentation. However, I will not go into too much detail since the
presentation itself should cover between 20 to 30 minutes, so that we'll
have enough time, about an additional 30 minutes afterwards for Q&A.
Primarily I want to focus this presentation on business content for BW in
the retail arena, integration, MySAP retail, and project migration from
former reporting solutions in retail. It's not an introduction to the business
information warehouse. We're assuming in this presentation that you have
the basic understanding of Infocubes, data sources, Infosources, queries,
aggregates and so on. For each slide, I will let you know the slide number
and the title of the slides, so that we can make sure we stay in sync.
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 3
Let’s move to the Overview slide, slide number 2. I will talk will about
Infoobjects and master data in retail and then move to transaction data,
Infosources for BW, then specifically (as an example) dive more into point
of sale, POS data. From there move on to further application examples
and talk briefly about RIS and BW migration, and also we'll mention some
support we'll be offering.
Two slides later, it's called retail business content overview. I think this
gives a nice overview of what kind of retail applications you'll find in
MySAP retail and what kind of integration you'll find with business
information warehouse, what kind of business content will'll deliver for
the BW. You'll see there functionality like store controlling, market data,
and point of sale. Of the integration, EBG for example,... management,...
integration, and customer relationship management and also our
merchandise and assortment planning, which is all relevant for retail and
relevant for analytics.
You'll find now with release 21C, that we will have a huge integration
already in terms of business content. When we talk about business content
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 4
here we talk about Infoobject that has delivered, Infocubes, Infosources,...
, ..., queries and workbooks.
Next slide Infoobjects, master data, Infoareas and right afterwards
Infoobjects for retail. If you look at a typical organizational structure in
retail and you branch down, for example, from local purchasing to
distribution chains, which is retail specific combination of sales
organization and distribution channels, and breaking down there from
distribution center and store sites, and finally to customers and consumers.
All those objects have to be modeled in the business information
warehouse and this is done using Infoobjects. If you talk about business
content in retail, you'll find core and also retail specific Infoobjects which
are utilized. The core Infoobjects sometimes have different names than
you'd find in regular core applications, for example, plant is called a site in
retail. ... Products is often called article. Besides you will use standard
Infoobjects like customer or consumers (where customers are referred
usually to named individuals and consumers are known as non-identifiable
customers).
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 5
You also have retail specific Infoobjects like season codes, department,
price range, and promotional ... All those Infoobjects are connected to the
master data and master data extractors, between MySAP retail, between
R/3 and BW and you have the option to upload attributes, text and
hierarchies into BW.
Next slide Infoobjects for retail origin, gives you a brief overview from
which areas actually those Infoobjects come from. You will see from the
retail arena, but also from the financial etc. arena., material management,
logistics etc. arena.
Next slide, Infoobjects catalogs for retail. With BW 21C there are now
about 10 Infoobjects catalogs delivered for characteristics and key figures
specifically for retail. You can use those Infoobject catalogs for example
in your data modeling, data designing processes, integrate Infocubes, you
can refer specifically to Infoobject catalogs and object groupings can you
look for meda-data upload and creation of hierarchies, etc., etc..
Let's move into the area of transaction data Infosources, and two slides
later, we will be talking about print action data Infosources for retail. This
gives an overview about main print action data Infosources, which are
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 6
used as all BW release 21C for retail business contents. I want to know at
this point that there are other data sources, which are mostly from the core
business content of BW, which might also be useful in the retail
environment, however, unutilized at this by business content. That's why I
didn't mention them here. With those transaction data Infosources, which
I've point out here obviously, they're referring all to the new so called
extraction mechanism as compared to the older LI type extraction
mechanism.
The... BW release 20B or higher. With those extractors there is no
reliance on RIS components at all. That means you do not have to have
RIS active in the R3 system, return information system. The basic
structure of those extractors still stay the same as you had them before in
return information system. That means if you already have return
information system alive and you're migrating to BW it will be an easy
migration since you can utilize the same data models basically from the
Cube perspective into... perspective that you already have in your system.
Looking at the transaction data Infosources we have here purchasing, data
distribution, inventory management, accounting, retail, point of sale, and
also MAP Infosources. If you look at purchasing for example, you will
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 7
see that there's header, item, schedule line item, and usually you will pick
just one of those Infosources. To populate if you use this one with the
most detail that you want to use. For example, if you use schedule line
you will not use header and you will not use item. However, if you're just
interested in header information you do not have to use item and SCL,
seeing as you do not want to transfer that level of detail to BW. Those
data sources are delta supported. That means you can do delta loads into
BW.
Let's move to the next slide, transaction data extraction from SAP
applications. This gives an overview about how this new extraction
mechanism with all those data sources actually works with BW. An
important point is that the upload is de-coupled from the application.
Whenever you create a document on the application side (that you can find
on the left hand side), those data are temporarily stored in communications
structure environment and from there transferred into the central delta
management queue using the V3 update. Then from there, from the
central Delta management queue on the R3 side finally using the extractor,
you'll pull the data over into the BW system
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 8
An important transaction code to note here is SM13, for example, where
you can use the data before transferring them into the central data
management, and transaction RSA7 that gives you an idea about your
contents of the delta queue. Also I want to note the initial set up that you
do before you start using delta mechanism. First you have to do
initialization, actually all Infocubes. For this, there will be a specific
report available in the environment for statistical set up. This will not use
the V3 update. One exception on the slide here is the stock initialization
from stocks, which is essentially required for cubes that use noncummulative values, they still use LIS structures. There is no need to
have any new extraction mechanisms, since it is not used for delta...
Let's move to the next slide, customizing cockpit. That transaction is
available in R3, transaction code LBWE and it allows you to, first of all,
to maintain data sources for that extraction into BW. You can for example
append fields of communication structure, which are not included by
standard. You can also extend data sources here, and also from this
transaction, you will actually execute the V3 update into the delta queue.
With V3 update it's usually recommended to do this at least once a day,
although it depends on data volume. You can also execute this a couple of
times a day. In this area, I also want to point to some specific OSS notes.
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 9
One for Q&A, question and answers on the delta queue, pretty new OSS
notes, and I mentioned two collective notes for the plug-ins 2001 and
2002. And another OSS notes talking about ODS that means if you want
to delta load into ODS, you should look at this OSS note here.
If you want to keep a log about a data transfer, you can set also an
environment variable, which is called MCL. You can send this to ‘X’ and
then you can really see in the log the latest stuff which was executed.
Let's move to the next slide, which is called process keys and transaction
keys. Those of you familiar with RIS already know of our process keys.
It was introduced I believe in the purchasing area at first, and for BW
those process are also transaction keys are used for a very, I would say
elegant ways to transfer data into the business information warehouse.
They really use also to improve performance for data transfer. When you
will look at your initial communications structures in the R3 environment,
you will find from many of the data sources, from many of those tables
and structures you will have lots of key figures in those cases mentioned
like 20 plus key figures, which have to be transferred.
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 10
If you look at those key figures and you would look at the record, actually
you'll find many of these key figures are actually emptied and zero is in
there with a bank. To have a better performance to bring those data into
the business information warehouse, the data are analyzed in advance in
the R3 system and encoded using the process key. Think about it, the data
initially as Swiss cheese and we take out all the holes and make it more
compact. It reduces then into data source, which just contains six key
figures, in this case. And only together with a specific process /
transaction key this specific BW key figure has its significance again in
the return environment.
Once the data are transferred into the business information warehouse, the
data sources into the Infosources, then finally when the data are moving
into the InfoCube, they're deflated again and expanded again into 20 plus
key figures.
If you move to the next slide, called process key example. It's..., it
mentions, for example the six key figures where we have transferred
quantities and transferred prices, also a number of transactions, which can
be used for a calendar, for example, statistical and analytics all support
data quality management. From the last ten, in example, process keys are
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 11
not chosen well really on this slide. I would rather look at purchasing
arena where the process keys were introduced originally and they're most
frequently used. You will have, for example, process key one, which
stands for purchase order, two for goods receipt, three for invoicing, etc.,
etc.
Beside the SAP delivered process keys there's also name range for
customer specific process keys, which start 500 to 999 and you can
populate those process keys using an exit, which is exit for example
*_SAPLEINS_001 in the purchasing arena. If you want to see how SAP
create and utilize the process keys for those of you technical minded, you
might want to look into function group MCRS. There's also an OSS note
out there 353042, which talks about initial activation of process keys and
transaction MCB0 shows you an overview about the different process keys
by application component.
Next slide, process decoding and... talking about this original Swiss cheese
of documents that took out the air and compressed those and sentences a
bottleneck then to business information warehouse, and now you want to
deflate them again. This is done in this update rules for the Infocubes. If
you look at the delivered update rules into the coding, which is the...
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 12
coding you will find those “if" Statements which I mentioned to you on
the right-hand side. If communications shuts your process key equal to
etc., etc, etc., and specifically those process keys are used here to reveal
the original structure and this way you will arrive again at 20 plus key
figures for the Infocube to do analytics against.
Next slide, point of sales. Next slide POS analytical applications.
Specifically for point of sales you also find two of those look like new
extractors in the BW environment, the 2LIS_44*... for receipts and
the2LIS_43* for cashier.
In the business content, you will see quite a few Infocubes which are
populated by those Infosources and there's also a... cube example, which
utilizes both Infosources. Looking at the receipts POS Infosource it
populates cubes like call receipts for customer frequency analysis and
analysis of KPIs and you have..... for example, you use it for article
analysis, shopping basket analysis, campaign monitoring, and also
interface for data mining, which I will talk later about.
The cashier Infocube can be used for sales volumes analysis, store
comparisons, and for example, loss prevention analysis. You'll find the
margin cube there, the POS controlling cube also referred to a sales audit
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 13
sometimes, which allows the comparison of those receipt values and POS,
accounting values.
Moving to the next slide, POS data flow. Of course, we talked about
inbound POS data flow here in the R3 environment. You'll see again you
will have communication structures which are populated by the POS
interface and then moving using extraction structures and R3 update into
the central data management. From there the data sources… and.... extract
the data and send... respective and Infocubes on the right-hand side. With
customizing, you also have the option to pull in an additional field, which
are not delivered by standard content. You have two exits available, one
standard BW extraction exit, which fits directly before the data pulled into
BW after the central data management, but you also have an application
specific exit which sits directly after the communication structure, which
is executed before the data actually moves into the delta management.
Here you will actually have access to the all the iDOC information and it’s
very handy. ... In this case your POS extraction you can pick either one of
those two exits before or after data management. The general
recommendation is use the one before POS because of good performance
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 14
(access to internal tables) and you also have the timely implementation
basically.
Loading data from POS into BW, you could also take the short cut and go
directly from the POS system into BW. You have the data sources
available; you have the Infosources and everything available. Obviously
you could do this. However keep in mind SAP designed those data
sources specifically for connection to R3, so it will be the most easy way
to connect it to R3 and also going with R3 you will have access to all of
the data if you require, plus audited data..
The next two slides I don't want to go into detail here. Basically it shows
just an example how Infosources look like, in this case, for cashier and for
receipts. You'll find more information in general about Infosources and
data sources in the documentation in a white paper in retail business
content and also if you look directly in the system under business content
activation.
I want to move to the next slide, two slides actually. For the application
examples, one of the next examples, the next slide is called BW and MAP,
merchandise and assortment planning, which also is taken into the
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 15
business content of the business information warehouse. In BW, you'll
find the so called MAP cubes, which are populated using actual data from
the logistics data extraction and those extra data also serve as reference in
the beginning of a new planning cycle. The beginning of the new
planning cycle data can be extracted out of the MAP queue, using an
interface into the R3 system into the MAP tables. We execute planning,
using the planning process and most plan data then can be reloaded
actually into the business information warehouse and you can execute
analytics on those plan and an actual data. For example, for shelf
optimization,... planning, merchandise planning you might want to create a
plan in actual against your targets.
Another example of business content, moving to the next slide is
knowledge discovery in data mining. Data mining which is pretty
important, specifically in the retail arena. SAP decided to work together
with partners here. In data mining you might want to use for example to
analyze buying patterns like shopping basket analysis, which you can use
for promotion planning, shelf optimization, chief planning, and also cross
selling. Someone might want to buy another article. You can also use it
to identify your specific customer groups by... them into bargain hunters,
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Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 16
regular customers, or strategic customers that you can then address
specifically using direct marketing and marketing control.
Next slide, BW and IBM intelligence miner shows an example of how the
interfaces work. Start with the data requests from the data miner. You go
with the business API and access the query definition in BW. From there
you will go into the cube, actually, POS cube and resend the data using the
business API to the intelligent miner. You'll also actually be able to back
transfer resolves from the miner into business information warehouse.
IBM intelligent miners uses technology like associations, sequential
patterns, specifications predictions for those of you familiar with data
mining and visualizes those results using their on interface. Data mining
is especially handy if you want to analyze all the analyticals in your
assortment rather than specific object you might want to analyze in BEX.
Finally a few words return information system in BW, let’s move to a
slide called RIS architecture. This is not a presentation about RIS, but I
believe quite a few of you will have RIS in place right now. RIS is the
retail information system based on the LIS, logistics information system,
part of R3. LIS is delivered with quite some business content in a way
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Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 17
predefined Infostructures and queries. I would say one of the challenges
with RIS environment definitely is that it runs in the OLTP environment,
in the R/3 environment. of the Retail arena with huge data volumes data
impact. With performance impact on the reporting, but also performance
impact on the transaction processing, as executed in the same engine.
That's why it makes complete sense, I think, to bring here marry business
information... and the OLTP systems to complete solutions for the MySAP
retail.
In the RIS you'll have also the logistics applications.... inside, populate
communication structures,... into Infostructure and from there you use LIS
reporting and LIS planning. Now, when you move to business
information warehouse and that the next slide called RIS migration to BW
step by step. Of course, you want to be able to take advantage of all the
work that you already have done in the R3 system, and you will be able to
do that.
Let's talk about the five phases for IRS to BW migration. We start with
the elaboration where you see what is mentioned between the standard
content, which is delivered by SAP BW and what you actually have
already in the RIS and what your requirements are. Just to give you an
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 18
idea with BW2.0 about 85% of the business content then you have in RIS,
you also have business information warehouse.
In this phase you also will look at the level of detail and specifically will
check there if any operational processes running against RIS, like pricing
or replenishment for example.
The next phase you will start with integration or for BW that means you
have to put in some plug-ins for the extraction. You might want to
activate some additional LIS extractors like some custom LIS extractors.
When you move to phase three for the migration, you will do the master
data transfer, develops and additional logic and new cubes where required
and then followed by the integration task Recheck, specifically for content
or their quality. You also check for performance using the stress test for
example.
Phase five you start with the initial a load of historical data and then you
have a couple of options of how you want to do it. One option is to just
transfer the data that you have in the Infostructures available. You can
also do a archive load. Either you would have to reload the archive data
into the LIS structures and transfer to BW or using some specific
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 19
programs delivered by SAP, you can directly reach the archive and
transfer it directly to BW without accessing or without loading into the
LIS structures. If this doesn't work for you, you have to go through the
pain to rebuild a statistical setup ... and required from your data volumes.
Specifically the initial load of historic data of course is relevant to work
with non accumulated cubes, because you have to define initial start-up
point.
In general, I would say also with BW (like with any data warehouse) a
circular approach is recommended and you probably want to start where
time allows with some areas that identify as most critical, but a couple of
the cubes before you go to full blown migration and the RIS leave behind.
Last slide about SAP retail service line, just want to mention at this point
SAP offers some retail, digital remote, consulting service, also the BW
arena for customers, partners, and also SAP internal. This slide describes
how we can order this kind of specific services.
This is the end of the presentation. I would like to open now for hopefully
a very interesting and productive Q&A session for the next 30 minutes.
SAP AMERICA
Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 20
Coordinator
Our first question comes from Charles Harolton.
C. Harolton
We are in the process of implementing BW retail at Canada. We want to
know what the best way to bring in the merchandise category hierarchy
from R3 into BW?
E. Schwarz
Hello, Charles. This depends on what kind of analysis you later on want
to have. You can either have the merchandise category hierarchy as a
class hierarchy and then use hierarchy analysis in BW, or you could also
chose to have the merchandise category as attributes and you can also
have navigational attributes in the queries. Does that answer your
question?
B. Katis
Charles, are there?
Coordinator
Our participant did drop off the line. We do have another participant who
would like to ask a question. It's Simon Clark
T. Savecheck
Hello. Its' Tim Savecheck from SAP in the UK. You mentioned name of
the user exits for user define process key. I didn't get it; will you repeat it
please?
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Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 21
L. Schubert
I mentioned an example for a user exit. Let me look back and find it. I
think that was one in the processing that called SAPLEINS.... There's a
white paper out on BW and retail content, which talks a little bit more
about the different process keys and of mentioned is exit.
T. Savecheck
Okay. Thank you very much.
Coordinator
Our next question comes from David Mick.
D. Mick
Yes, I'm working on a project right now in New York and want to know if
there's any plans of development of communication structures and exit
structures, can you report on the WPUBFIB IDOC, because there's
requirements here at the business to report on page ins and page out, that's
the place that they're brought in at this time.
A. Huppert
David, Andreas speaking. We are currently doing a project where we
redesigned some of the POS inline process being. Half of this project will
be to revenue interface for beta from the POS. This will unify all monetary
movements, goods movements and the sales into one interface. All of
these different transactions will go into one information system. Does that
answer your question?
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Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 22
D. Mick
How soon is that planned on being developed and released? Do have a
time frame on that?
A. Huppert
The first release, end of fall with limited functionality, and public release
will be next year, second of that quarter.
D. Mick
I know it's something that's really... retail clients. It will be a little late for
the project that I'm on now, but I'm very glad that something's being
developed and is going to be in place for future projects. So thank you.
L. Schubert
Something to mention in this place is that we'll be in... soon to have
interface from the payment method list through the information systems.
D. Mick
Okay. Is there going to be anything like that though for the financial
IDOCs, the WPUBFIB01 IDOC?
M
…
D. Mick
Okay, because that's Where most of our information is coming in on and
we're working on a possible solution to modify the sales IDOC or use the
custom table.
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Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 23
L. Schubert
The work around for this would be to send a copy of your financial
transaction through the sales I DOC.
D. Mick
Okay. We're working on that with a client that's all over..., but that's just
an issue that we have to work on locally. Thank you.
Coordinator
Our next question comes Charles Harolton.
C. Harolton
Hello. We're doing a retail implementation here in Toronto, Canada.
We'd just like to double check, is there currently a way to bring the
merchandise category hierarchy across from R3 to BW?
E. Schwarz
Hello, Charles. It's the merchandise category hierarchy, you can upload it
by a data source. There's a data source for the category and then you
upload the class 26. It's, I don't know the exact technical name, but it's
something like, I'm sorry don't know the technical name, but there's a data
source for this hierarchy. The standard business content you find in RSA3
when you activate the data sources.
C. Harolton
It starts with 0 MATL or MAT, so we look for it in there. And it east a
standard hierarchy with a tree?
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Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 24
S. Mock
Stephan Mock, hello. The correct name would be
0material_LKLS_HIER. This is the name of the data source.
C. Harolton
Okay, thanks.
E. Schwarz
Thank you, Stephan. It's not called merchandise hierarchy, it's called
0material, so you can find it.
C. Harolton
Thank you. One last question. Is there way to do store grouping if the
store groupings have been set up on the R3 side?
E. Schwarz
You are talking about store planning like?
C. Harolton
Site groups?
E. Schwarz
Which kinds of grouping? I'm sorry, I don't get the question.
C. Harolton
I'll put you through to the fellow that's been working on that.
M
Hello. How to bring all the site groups we maintain in R3 for allocation in
the management into BW? You have a way to do it?
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Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 25
B. Katis
What was the question?
M
How to bring in the site groups which we maintain in the R3 system in
retail for allocation purposes into BW? Is that a ... matter, do we need to
write something?
S. Mock
This is again Stephen. There is a possibility to use the zero plant
hierarchy data for..., so you have hierarchies on plant or stores are free and
can load them into the BW with the hierarchy extractor. The... object,
zero plant has a hierarchy extractor.
C. Harolton
Thank you.
S. Mokk
Okay, welcome.
Coordinator
Our next question comes from Simon Clark.
S. Clark
Hello. This Louise Stevenson here from SAP UK I was just wondering
what progress has been made on development of layout reporting, space
management reporting in B2B?
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Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 26
B. Katis
Is that a question anybody can address?
S. Mock
Obviously, not. You're talk being about B2B specifically here, about B2B
content?
L. Stevenson
No. I'm talking about lay out modules, and SAP retail and the analysis of
sales by lay out module and area from space management.
M
In the business content development are you ... up any plans to do
anything in this area?
S. Mock
Again, Stephan here. I don't know exactly, but we have 21FC business
content we have to start controlling area. I know that there's a little bit
content about space and management, but for a pure space management
content we have to ask our space management expert there's the store
controlling content... [Information given by development after the call:
Space management Business Content is on the development list for the
next BW release 3.0.]
L. Stevenson
Thank you.
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Moderator: Margaret Anderson
March 1, 2001/10:00 a.m. CST
Page 27
Coordinator
At this time there are no further questions.
B. Katis
If there's no further questions, I'd like to thank Lothar for presenting today
and our colleagues in Woldorf for joining as well. Thank everybody for
attending. Our next call will be in two weeks. Thank you very much.
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