CYBER RESILIENCE BEST PRACTICE To Discuss • Why cyber risk management is increasingly challenging • How everyone has a role to play in your cyber risk management • Insight from the Board on cyber risks and its impact on cyber risk management • Insight and ideas for managing your cyber risks Balancing opportunity and risk The risks The opportunities $445 billion 13.5% to 23% $4.2 trillion estimated value of the internet economy in G20 economies by 2016 4.1% of GDP contributed by internet 94% of businesses with 10+ employees are online cost of cyber-crime to the global economy per year projected rise in consumer purchases via the internet from 2010-2016 936 exabytes growth in global internet traffic from 2005-2015 90% 44% increase in cyber incidents - 1.4 per organization per week $145 of cyber attacks succeed because of the unwitting actions of a member of staff average cost paid for each lost or stolen file containing sensitive or confidential information The Challenges…. “253 days is the average number of days it takes an organisation to realise that they have been successfully attacked.” “69% of all large organisations were attacked by an unauthorised outsider in 2014 (an increase of 55% from the previous year)” “90% of large UK organisations had a security breach in 2014 (an increase of 81% from 2013)” “90% of all successful cyberattacks rely on human vulnerability to succeed.” “59% of UK businesses expect attacks to increase next year” 1 person can enable an attacker to compromise your systems and access your most valuable information. The Challenges - common client statements “Why would anyone want to attack our organization?” “We do not know what our most critical information assets are in our organization.” “We have our networks well protected by good technology” “Our current information/cyber security training is ineffective in driving new behaviour's across the organization.” “We know we have already been attacked but do not know how best to respond and recover effectively.” “We do not know what good cyber resilience looks like for our organization” The Challenges – the hacking process Process Tools Reconnaissance Whois, NSLookup, Spyfu, EDGAR, Sam Spade, Google, DNS Lookup, ARIN, Wget, Dig, Traceroute Scanning Ping, Nmap, Angry IP Scanner, Netcraft, Nikto, Nessus, ike-scan, RPCDump Develop /select/deliver exploit Metasploit, Rootkit (Hacker Defender, FU, Vanquish, HE4Hook) Cover tracks Log eraser, Demon The Challenges... the Cyber Crime toolbox…… The Challenges Everyone has a role to play…. The Human Factor 90% The challenge NEED TO INFLUENCE AND ENABLE POSITIVE CHANGE IN USER BEHAVIOURS Insight from the Board. We need to develop a coherent cyber resilience strategy We need to know what our critical information assets are We need a cyber smart workforce and partner network We need to embed good practices across our organization We need to communicate and understand more effectively across the organization We need to understand how we will respond and recover from attack more effectively Cyber Risk Management Cyber Resilience is the ability for an organisation to resist, respond and recover from incidents that will impact the information they require to do business. Cyber Risk Management What does good look like? Cyber Risk Management INFORMATION SECURITY Confidentiality Integrity Availability Authenticity Security Policy People Regulatory Compliance Staff Awareness Program Process Access Control Security Audit Incident Response Technology Encryption, PKI Firewall, IPS/IDS Antivirus You need staff who are ‘risk aware’ of.: Phishing Social engineering Online safety Social media BYOD Removable data Password safety Personal information Information handling Remote and mobile working Summary of business challenges KEEP VALUE OF YOUR BUSINESS, IN YOUR BUSINESS MAINTAIN REPUTATION BALANCE OPPORTUNITIES AND RISKS Need to communicate effectively during business as usual and during crisis Need to identify and manage what good cyber resilience looks like Need to influence and enable positive change in user behaviours QUESTIONS AND ANSWERS?