INTRODUCTION TO THE QUALITY PROCESS -- EDUA F500
Dr. Jeff Abbott
Summer Session I – 2010: Cohort #8
Class Dates and Times
Class will be held pursuant to schedule previously distributed. First session 5-17-10 at 4:30 p.m. Location
of class: TBA.
Course Requirements
Students are expected to:
1.
Attend all classes. Notification of the instructor by email in advance of absence, with date of
absence and detailed statement of reason therefore, is expected when you are unable to attend class. In the
event advanced notice to the instructor is not possible, then notify the instructor as soon as possible by
email with the required information. Absences due to sickness, injury, death in the immediate family, or
required work assignment may be excused but will still count in the absence category and be considered
when calculating the final grade for attendance, participation, as well as the final grade for the course.
2.
Actively and regularly participate in all class activities and all discussions.
3.
Lead the class discussion on assigned topics by using effective and interesting teaching techniques
and strategies.
4.
Successfully and timely complete the group research project with a passing grade.
5.
Prepare a written reflection on the course using DOE/DPS and ISSLC standards.
Required Textbooks
“The Handbook for Smart School Teams” by Anne Conzemius & Jan O’Neil. (c) 2002. Solution Tree.
ISBN# 1-879639-85-8.
“Schools of Quality” 3rd ed. By John Jay Bonstingl. ©2001. Corwin Press. ISBN# 9780761978541,
“”The Quality Rubric: A Systematic Approach for Implementing Quality Principles and Tools in
Classrooms and Schools” by Steve Benjamin. ©2007. American Society for Quality. ISBN# 978-0-87389703-7
Course Evaluation
1.
Students will be evaluated on all work assigned as a part of course requirements. Attendance and
contribution to the class discussion will also be evaluated. Students are expected to complete work as
scheduled and late work will be evaluated accordingly with reductions of grades. The final evaluation will
be based upon the following criteria:
25% - Class Discussion, Attendance, and Reflection
75% - Group Project and Individual Contribution
Materials Submitted
The instructor may retain all materials submitted. Should the student desire copies of the submitted
material, duplicate copies prior to submission.
Course and University Policy
The instructor will adhere to all IPFW policies pertaining to attendance, make-up tests, cheating,
plagiarism, withdrawal from class, incompletes, final exams, and other course matters. Students are
expected to be familiar with and adhere to these policies.
Special Needs
DISABILITIES STATEMENT: If you have a disability and need assistance, special arrangements can be
made to accommodate most needs. Contact the Director of Services for Students with Disabilities (Walb,
room 113, telephone number 481-6658), as soon as possible to work out the details. Once the Director has
provided you with a letter attesting to your needs for modification, bring the letter to me. For more
information, please visit the web site for SSD at http://www.ipfw.edu/ssd/
Class Cancellation
In the event a class session is cancelled, the instructor will attempt to notify students not less than one hour
before the class begins. Such notification will generally be by email. Students are responsible to provide
the instructor with a current operable email address. In the event the instructor does not appear or call to
the class by 30 minutes after the start of the scheduled class, students may be excused at that time. When a
class is cancelled, the instructor will modify the course syllabus to cover relevant topics. Cancelled classes
will not be rescheduled unless requested by the students.
Syllabus Revision
The instructor reserves the right to add to, delete from, or otherwise modify the syllabus, course
requirements, and student grading evaluation measurements at any time as may be determined necessary by
the instructor. Students will be informed of any such changes.
Writing Center
Students are encouraged to visit the Writing Center at G35 Kettler. Students may sign up for an
appointment or walk-in for help (priority is given for those with appointments.) The Writing Center staff
will not revise, edit, or proofread student’s papers, but will help them learn how to better revise, edit, and
proofread their papers.
6-26-09
IPFW Quality Course / Course Requirements Cohort 8 SSI 2010.doc
F500 Introduction to Quality
Cohort #8 – SSI 2010
Dr. Jeff Abbott
Guidelines for F500 Group Project
Directions: Students are to work in groups of generally three to four and prepare a full
and comprehensive written competitive bid for a Freedom School as discussed by the
professor in class. Students can pick whatever level of Pre K-12 schooling they desire,
and have a choice of inventing a fictional school or to take a currently operating Indiana
public school. The students are to be the prospective school’s leadership team. Students
are to include a significant number of researchers and authorities to support the bid and
the design of the school. All references shall be in APA form and cited in the text using
APA form. A table of references shall be attached at the end of the bid. The bid is to
include strong reasons why the school board should award this particular school to your
leadership team. The bid is to include content students have learned in F500 as well as
other IPFW education leadership classes. The bid, among other things that the students
may wish to include, shall include the proposed school’s:
1. Vision Statement
2. Mission Statement
3. Core Values Statement
4. Leadership Structure, School Organization, & Governance Structure
5. Staffing Needed
6. Employee Recruitment Process and Policy
7. Employee Interviewing and Hiring Process and Policy
8. Student Discipline Policy
9. Curriculum Proposed
10. School Day and School Calendar Proposed
11. Projected Revenue
12. Projected Expenses with Major Line Items
13. Description of the Quality Tools and Processes that Will be Used and How
They Will be Used
14. Description of Student Assessments that Will be Used to Measure Student
Academic Success
15. Description of the Assessments that Will be Used to Measure the Overall
Success of the School
16. Target Market
17. Marketing Plan
18. Any Other Items that May Help Convince the School Board to Award the
Contract to your Leadership Team
Scoring and Grading Rubric: The bid will be evaluated and scored, and grades
assigned, by the instructor’s individual judgment on whether the bid would
qualify as a successful bid and result in an awarded contract. The instructor will
consider the following factors:
1. Thoroughness and Comprehensiveness of the Bid
2.
3.
4.
5.
6.
7.
Feasibility of the Bid Proposal
Vision is Expressed with Passion and Commitment
Creativity, Originality, and Innovation is Demonstrated
The Bid Proposal is Based on Research and is Well Supported by Authorities
A Quality Philosophy Is Well Expressed and is Convincing
The Quality Tools and Processes Proposed are Likely to Result in Continuous
Improvement of the School
8. The Bid is Readable, Clear, Uses Economy of Words, and is Well Organized
9. The Content of the Bid is Well Structured and Educationally, Financially, and
Legally Sound
10. Correct Grammar, Correct Punctuation, and Correct APA Style and Form is
Used Throughout the Bid
11. The Contribution of Each F500 Student is Clearly Identified in the Paper.
Guidelines for F500 Group Research Project F500
5-5-10
EDUA F500 CLASS SCHEDULE – COHORT #8
INTRODUCTION TO THE QUALITY PROCESS
Dr. Jeff Abbott: Summer Session I – 2010
SESSION
DATE
TOPIC
TEXT
1
5-17
Overview of the Quality Process
W. Edward Deming on Quality
Introduction to Quality (Evans & Lindsay)
Setting the Stage for Collaboration and Teamwork
(SMART)
The Bell Curve Meets Kaizen (Bonstingl)
Ch. 1
Ch. 1
2
3
Ch. 1
5-24
Total Quality in Organizations (Evans & Lindsay)
Structures for Teamwork (SMART)
Quality Comes (Back) to America (Bonstingl)
Part I (Benjamin)
Lecture and demonstration using QMacro software:
control charts
Ch. 2
Ch. 2
Ch. 2
5-31
MEMORIAL DAY HOLIDAY (No class)
6-7
Philosophies & Frameworks (Evans & Lindsay)
The Basics of Effective Teamwork (SMART)
Learning a New Way to Swim (Bonstingl)
Group Process and Planning Tools (SMART)
Tools for Understanding Perceptions & Opinions
(SMART)
Reconsidering the Better Mousetrap (Bonstingl)
Tools for Understanding Problems & Improving Results
(SMART)
Tools for Process Improvement (Evans & Lindsay)
Defining the Real Business of Schools of Quality
(Bonstingl)
Lecture and demonstration using QMacro software:
Other quality tools
Ch. 3
Ch. 3
Ch. 3
Ch. 4
Ch.5
Ch. 4
Ch. 6
Ch. 13
Ch. 5
4
6-12
Tools for Measuring Student Performance (SMART)
Continuing the Journey (Bonstingl)
Leadership & Strategic Planning (Evans & Lindsay)
The Benefits of System Thinking (SMART)
Quality as a Way of Life (Bonstingl)
Ch. 7
Ch. 6
Ch. 5
Ch. 8
Ch. 7
5
6-14
Improving Processes and Systems (SMART)
Principles of Six Sigma (Evans & Lindsay)
Six Sigma
Statistical Thinking & Applications (Evans & Lindsay)
Essential Statistics for Quality Schooling
Part II (Benjamin)
Ch. 9
Ch. 10
6
6-21
Interpreting Standardized Test Results
DOE ASAP web site
Instructional Audits to Improve Teaching
The New NCA Process
The Baldrige Quality Process – Our Future
Complying with PL 221 and NCLBA
Preparing School Improvement Plans
Accountability Systems
Student Presentations of Group Research Projects
Course evaluation
Cohort #8 IPFW Quality Course / EDUA F500 Class Schedule SSI 2010
Ch. 11