Nwandlela System Version 2.1 2008 TABLE of CONTENTS TITLE PAGE 1. Welcome 1.1. Introduction 2. Getting Started 2.1. Navigation 2.2. System Requirements 3. Customers 3.1. Customer setup and maintenance 4. Suppliers 4.1. Supplier setup and maintenance 5. Inventory 5.1. Product setup and maintenance 6. POS 6.1. Working in point of sale 7. Reports 8. Emails 9. Help 10.Order Placements 11.Invoice Listing 12.Screen Flow Diagram 2 2 3 3 4 8 8 11 11 13 13 14 14 15 20 20 21 21 23 Page 1 of 23 Nwandlela System Version 2.1 2008 INTRODUCTION Purpose of this document The purpose of this document is to be a user manual for people who need to use the Nwandlela Database Management System. The user manual will act as a guide to the users so as to show them how to use the system and all its functions. Overview of the system The NDMS is systems that manages data by editing, deleting, inserting data of employees, suppliers, client/customer and products and services, and also produce managerial reports whenever needed. NDMS system objectives The main objective of the system is to record client, employee and supplier as well as product and services information. As the system will have daily and monthly reports, it will be easy to collect stock on hand. The reports will include managerial reports of the company transactions as well as employee data. Design a relevant and user-friendly interface that will allow for easy navigation between all the forms. The system will have help files that will assist the user with problems they might encounter during run-time, hence making it easier for the user to learn and use the system. The system will minimize the use of stationery such as hand written paper, pen, eraser etc. NDMS will address this issue by digitally computing them, thus reducing the time and costs of purchasing the above mentioned stationery. NDMS will provide an efficient and effective way of assigning employee tasks. It will automate the stock management process by continuously being updated by the user as soon as a transaction occurs. Roles and responsibilities The system is divided into two parts, a point of sale transaction and administration side. This means that there are two levels or two types of users, managers and cashiers. 1. Managers The system managers will have access to the whole system including all administrative rights. These include 1. 2. 3. 4. Change of passwords Addition, deletion, updating of information Report viewing Access to transaction 2. Cashiers Page 2 of 23 Nwandlela System Version 2.1 2008 Cashiers can only perform transactions on the system. They do not have administrative rights. GETTING STARTED Installation requirements Please ensure that you meet the following requirements in order to be able to install and run the system on your computer. The installation requirements and hardware and software requirements are as follows: When The installation of the fully functional system shall take place only when the client, users and the department coordinator have tested; users have been trained and are satisfied. Their satisfaction shall give MASIRE Solutions a go-ahead instruction. The installation must have taken place before the end of May 2008. How The team will first have to visit the client’s physical premises of business to identify the structure of the building in order to arrange necessary hardware that will best fit at minimum costs. When every hardware requirement has been met, the installation can take place. NAVIGATION Record Manipulation Icons Record manipulation is made up of six (6) icons. They are explained below; 1.1 The “Add” icon This icon is used to add a new record in the CUSTOMER, SUPPLIER, PRODUCT and the CATEGORIES forms. 1.2 The “Suspend” icon The suspend icon is used to suspend a record till the user is sure they want to proceed with it without abandoning it all together. 1.3 The “Close” The close icon closes the form that is currently open in application. 1.4 The “Edit” icon The edit icon is used to make changes within the currently opened form, on the records. 1.5 The “Print” icon The print icon is used for printing the currently viewed information. 1.6 The “Save” icon Page 3 of 23 Nwandlela System Version 2.1 2008 The save icon makes permanent the changes that have been made on the form so that they are not lost when the form is closed. Hot Keys The hot keys are used for short cuts on the system. Save - Ctrl S – pressing control and s keypad simultaneously on the keypad will save the changes you made. Print- Ctrl P – pressing control and p keys on the keypad simultaneously on the keypad will print the contents of the form. Tab Button to move to the next field. System Requirements Workstation Hardware Minimum Recommended CD-ROM RAM Minimum SCREEN RESOLUTION Minimum Recommended OPERATING SYSTEM Minimum Recommended Server Pentium III Pentium IV Pentium IV 2GHz or Higher Pentium IV 2GHz or Higher Required Required 256MB 256MB 800 x 600 1024 x 768 800 x 600 1024 x 768 Windows XP, 2000 Windows XP Windows XP,2000 Windows XP Note: Microsoft Office integration and email functionality requires that you have Microsoft Office version 2000 or above running on your workstation. Starting Nwandlela System Getting started in Nwandlela requires two activities: 1. 2. You have to start the application You have to login as a user To start Nwandlela, choose the blue Nwandlela icon on the Start menu on desktop. Once you have clicked on icon, which looks like this; Page 4 of 23 Nwandlela System Version 2.1 2008 the system will start by loading a splash screen then the login screen. Page 5 of 23 Nwandlela System Version 2.1 2008 THE NWANDLELA DESKTOP Once you login to the application, the Nwandlela desktop displays. The menu and the tool bar display at the top left and bottom right of the window. They look like this. Maintaining Data Records You maintain records using standard techniques in Nwandlela. Once you know how to create, edit and delete one type of record, you can do the same for all records. Data Entry Data entry for the most part is standard. You can enter fields, copy and paste text and so on, using standard Windows methods. Backing Up Company Data Making security copies of your data is essential. The database is stored on your hard disk, and the hard disk is subject to hardware failure, physical damage from natural events and theft. The information you store on your database is worth more money than the hardware you store it on. It is necessary to make copies of your information to prevent the business from collapsing due to a loss of data. Page 6 of 23 Nwandlela System Version 2.1 2008 Note You must put backup on removable storage media such as CDs or tape drives. A backup on the same physical computer as the data is inadequate. You should also keep some of these copies in a separate geographical location to ensure their safety. We recommend the following backup system: Daily backups made onto separate devices, one for each day of the week. Do not overwrite yesterday’s backups with today’s backup. Using the daily strategy allows you to go back 5 working days if you have to. Additional backups made at the end of the week, again on separate devices. This lets you go back a few weeks if you have to. An additional backup made at the end of each month which you keep for at least one financial year. An additional backup made at the end of each financial year, which you keep forever. To back up via Nwandlela, click on the Application Setup menu. Then choose “Backups and Restores”. Click Browse to select a file path then click on Backup to backup the system. Users and Passwords Access security is a vital aspect of your business processing. You need to ensure that you allow access to your system by authorized persons only. You should also restrict which areas of the system each user can access. You can do all this in the Application Setup menu. Access Level Operator Manager Administrator What it does This type of user can only perform transactions This type of user has 80% access to the system. The only thing they can’t do is administrative tasks like assigning user names and passwords. This type of user has full access to the system and can do anything. There must be an administrator user in the system Page 7 of 23 Nwandlela System Version 2.1 2008 CUSTOMER SETUP and MAINTENANCE In this section we look at the functions you use to setup and maintain customer elements and customer accounts. Many of these elements apply to supplier processing as well. The main function in this process is to set up a new customer account. Thereafter its all about maintaining that customer’s information so that it is up to date. Customer Identification In this process you set up a new customer account by adding a new customer to the database. Each new customer’s ID is auto generated which means there are no mistakes like ID duplication as each id is unique. Each id is a 7 digit number. Contact Details In this process w capture the contact information of the customer such as their phone numbers, website etc. The reason for this is because a customer can be an individual or a company. So you want to get as much information about them that is necessary as possible. Customer Record Viewing Each record that is created can be viewed in the data grid that is above the Identification and Contact Details tabs. You can manipulate the information to display by choosing to display either a listing of all records that begin with a chosen field or all records in the database. Page 8 of 23 Nwandlela System Version 2.1 2008 Page 9 of 23 Nwandlela System Version 2.1 2008 Page 10 of 23 Nwandlela System Version 2.1 2008 SUPPLIER SETUP and MAINTENANCE In this section we look at the functions you use to setup and maintain supplier elements and supplier accounts. Many of these elements are the same as customer processing. The main function in this process is to set up a new supplier account. Thereafter it’s all about maintaining that supplier’s information so that it is up to date. Supplier Identification In this process you set up a new supplier account by adding a new supplier to the database. Each new supplier’s ID is auto generated which means there are no mistakes like ID duplication as each id is unique. Each id is a 7 digit number. Contact Details In this process w capture the contact information of the supplier such as their phone numbers, website etc. The reason for this is because a supplier can be an individual or a company. So you want to get as much information about them that is necessary as possible. Supplier Record Viewing Each record that is created can be viewed in the data grid that is above the Identification and Contact Details tabs. You can manipulate the information to display by choosing to display either a listing of all records that begin with a chosen field or all records in the database. Page 11 of 23 Nwandlela System Version 2.1 2008 Page 12 of 23 Nwandlela System Version 2.1 2008 INVENTORY SETUP and MAINTENANCE In this section we look at the functions you use to set up and maintain inventory items and selling prices. Product Setup To access this function choose the Products menu option. This form looks mostly like the previous customer and supplier form with a few differences. You still need to add the product information of which the identification number is auto generated. The product id is a four digit number. You can choose whether or not a product will have the VAT amount added to it or not. Page 13 of 23 Nwandlela System Version 2.1 2008 Category Setup You use inventory categories to group items together. You choose this function by selecting the Categories option on the menu. POINT OF SALE (POS) The Point of Sale feature gives you the ability to process sales and purchases in a point of sale environment with features such as: A simple sales processing screen Quote processing Invoice processing Page 14 of 23 Nwandlela System Version 2.1 2008 The ability to receive payments for sales and print receipts The ability to print a sales report POS uses customers, including the cash sales customer account and inventory items from the products list. POS operators can perform all their work via a single optimized and efficient processing screen. You can access this feature by selecting the Sales and Quotations option from the side icon menu on the bottom left side of the window. It is the one with a shopping basket icon. REPORTS Every system is not complete without a report. At the end of a process, a system should be able to produce a report to assist management to make crucial decisions. Without reports, management has no way of measuring the business output. Report Printing The Nwandlela reporting function allows you to produce a suite of reports for each function you use. The report printing function has some powerful features which are: You have a number of report filters and choices on each report. You can print reports or display them on the screen. The system contains a standard layout for invoices, quotations and other forms. Reports can be printed from any printer a user chooses. You can view all reports by selecting the Reports option from the main menu. You can choose which type of reports you want to view from the list of reports that the system generates periodically. Page 15 of 23 Nwandlela System Version 2.1 2008 Page 16 of 23 Nwandlela System Version 2.1 2008 Page 17 of 23 Nwandlela System Version 2.1 2008 Page 18 of 23 Nwandlela System Version 2.1 2008 Page 19 of 23 Nwandlela System Version 2.1 2008 EMAIL Every business relies on the aid of a communication tool to keep in touch with its clients. This system makes use of an email feature which is integrated with Microsoft Outlook. You can use this feature to send mail to customers or suppliers. This feature can be accessed by selecting the Emails option on the main menu. HELP The help feature contains a video tutorial with a step-by-step guide on how to use the system. The tutorial opens up in Windows Media Player by default. There is also a web based help file should you prefer to read instead of watching the demo tutorial. Page 20 of 23 Nwandlela System Version 2.1 2008 You can access this feature by selecting the Help option on the main menu. ORDER PLACEMENTS Orders are specifically meant for ordering of inventory from suppliers. Instead of calling suppliers to place an order, you can make your order on the system and send it to them. You can access this feature by selecting the Order Placement icon on the side icon menu. INVOICE LISTING This is a list of all invoices from the POS that are still pending. These are available for viewing before proceeding with printing them. You can access this feature by selecting the Invoice Listing option on the icon side menu. Page 21 of 23 Nwandlela System Version 2.1 2008 Page 22 of 23 Nwandlela System Version 2.1 2008 SCREEN FLOW DIAGRAM Splash Screen Login Screen Main System Window Customers Detail Form Sales Form About Form Supplier Detail Form Order Form Help Form Product Maintenance FOrm Invoice Listing Form Product & Service Category Form System Setup Form Mobile (Email) Form Log Off Dialog Form Page 23 of 23