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Support USC Math
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Computing Information
Account Information
If you need any help with your account or the department's hardaware, please email help@math.sc.edu.
Please refrain from tracking down a computer assistant on your own.
help@math.sc.edu is not responsible for assisitance pertaining to the use of software.
Questions regarding university-wide internet outages should be addressed by the CSD outage center
(click on "System Outage Center" on the left-side menu).
Each supported graduate student will have a desktop computer intstalled in their office. This computer is
not to leave the Mathematics building. Your password will be m!#########, where the ######### is
your USC ID. This is the only USC issued alpha-numeric ID that starts with a capital letter.
If you are having trouble logging in, or have issues regarding you university email account, attempt to
reset the password on Blackboard before seeking further assistance. If this does not resolve it or you have
other quesstion, please call UTS at (803)777-1800 or email servicedesk@sc.edu for help.
There is a print quota of 350 pages per semester for math and statistics TAs,
150 pages per semester for grad/undergrad math and statistics students that
have paid the lab fees
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Scanning Information
If you are looking to scan a document to make a PDF there are two options available to you.
1. There is a HP digital sender in room 316. That allows you to scan and email you the document in PDF
format.
2. There is a scanner in the printer room 316. This can be used with the Adobe Acrobat Software to create
your PDF. Here are some directions on how to use the scanner Word version | pdf version. It can also be
used to scan other things as well (ie. pictures).
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Lab Information
Lab Locations & Hours:
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LeConte 102 8:00am - 5:00pm M - F (Windows PCs)
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LeConte 303A 8:00am - 5:00pm M - F (Windows PCs)
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LeConte 316 8:00am - 5:00pm M - F (Linux PCs)
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LeConte 401 8:00am - 5:00pm M - F (Windows PCs)
102 & 401 are reserved only for Math 141 and Math 142 Classes. You can sign-up to reserve the other
available labs in the Math IT office (417).
Printers for each lab will mount themselves. Email help@math.sc.edu if you cannot find the nearest
printers.
For a list of software available in the LeConte Labs please click here.
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Printing Information
In order to print from the Workstations in the PC Labs, you need to connect to a printer. To connect a
printer:
1. In the Start Menu, select "Printers and Faxes".
2. Click "Add Printer".
3. In the Add Printer Wizard, click "Next", then select "Network Printer," and click "Next" again.
4. Select "Connect to this printer". In the "Name" field, type one of the following:
For Leconte
102,
type
\\comathadam.ds.sc.edu\p102a
type
\\comathadam.ds.sc.edu\p124a
type
\\comathadam.ds.sc.edu\p303a1
or
\\comathadam.ds.sc.edu\p102b
For Leconte
124,
or
\\comathadam.ds.sc.edu\p124b
For Leconte
303A,
For Leconte 316,
type
or
\\comathadam.ds.sc.edu\p303a2
\\comathadam.ds.sc.edu\p316
For Leconte
401,
type
\\comathadam.ds.sc.edu\p401a
or
\\comathadam.ds.sc.edu\p401b
5. Click "Next".
6. Answer "yes" to the question "Do you want to make this your default printer?"
7. Click "Next"
8. Click "Finish"
If you receive an error message stating that you don"t have sufficient privilege to install a printer because
a local driver must be installed, email help@math.sc.edu. Be sure to include your login name and the
machine name that you are having problem.
To print from the Linux Lab in room 316 you'll need to know a couple of commands (depending on what
kind of document you are trying to print).
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PostScript & Text Files:
lp -d
printername
filename
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PDF Files:
acroread filename
Then use Adobe Acrobat Reader to print the pdf file (File -> Print)
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DVI Files:
dvips -P
printername
file.dvi
*Note: TAs/GAs when you have to give tests/quizes/homework only print out one copy and put in work
request at the main office.
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Software Available in the labs
Each PC lab has the follow software on it:
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Adobe Acrobat Reader
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GhostScript and GhostView
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Maple 18
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Matlab 2012b
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Microsoft Office (Word, Excel, Powerpoint and Access)
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MiniTab (303A & 124)
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Mozilla Firefox and Internet Explorer and Chrome
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Mozilla Thunderbird
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Perl 5.80
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R
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SAS (303A & 124)
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SSH
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TeXLive 2012
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Winshell
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WinZip
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WS_FTP
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Xming
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Network Access Policy
Internet access will be monitored by College of Arts and Science and UTS. You are not allowed to
upload or download any illegal software, video, audio, books and photoes. BitTorrent traffic will be
specifically targeted in LeConte. If you are using your personal laptop temporarily, please close or
unintall BitTorrent.
You are not allowed to use LeConte computers or networks for your personal business.
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Spam Information
Spam has been an increasing problem for most users, so don't think that it's just you. There is something
you can do so that you won't see as much Spam. You can create a filter or message rule to move the
Spam from your Inobx to a different folder.
Here are some documents to help you through making a Spam filter for:
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Microsoft Outlook Express (Word Document | PDF Document)
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Microsoft Outlook (Word Document | PDF Document)
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Netscape Mail (Word Document | PDF Document)
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USC Spam Management & Junk Mail
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Virus Information
University policy requires that you keep up-to-date anti-virus software on your computer at all times.
If you do not currently have virus protection installed on your computer. Symantec Endpoint Protection
or Microsoft Security Essentials software are free-of-charge for faculty, students, and staff. It can be
download from http://my.sc.edu/ . We do not provide Department or fund number for any personal
downloads. If you have difficulty in downloading Symantec Endpoint Protection or Microsoft Security
Essentials anti-virus software, please email us.
Virus assistance is available by e-mailing the helpline at help@math.sc.edu. Please make sure to include
room number and PC name along with a brief description of what the problem is.
For even more information on viruses please visit the CSD Virus Information Center
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