LOYOLA COLLEGE (AUTONOMOUS), CHENNAI600 034.
M.A. DEGREE EXAMINATION  SOCIAL WORK
THIRD SEMESTER  NOVEMBER 2003
10.11.2003
WORK
1.00  4.00
SW 3801 / SW 919  COMMUNICATION FOR SOCIAL
PART  I
(10  2 = 20 marks)
Answer ALL the questions. Answer to each question should be in about 50
words.
01. What is the importance of interpersonal communication?
02. What are the mistakes one makes in communication?
03. What are the principles of written communication?
04. Mention a few points one must keep in mind in delivering a good speech.
05. Give some of the characteristics of effective feed back.
06. Define selfdisclosure.
07. What are the advantages of visual aids?
08. What is a cross transaction?
09. What are the advantages of street play?
10. What is the importance of positive strokes?
PART  II
marks)
(4  10 = 40
Answer any FOUR questions. Answer to each should be in about 300 words.
11. Define channels of communication. Explain some of the channels of
communication.
12. What are the characteristics of an open relationship?
13. What is nonverbal communication? Explain its importance.
14. When will self disclosure be constructive?
15. Give a short explanation of the ego states, according to E. Berne.
PART  III
marks)
(2  20 = 40
Answer any TWO questions. Answer to each should be in about 600 words.
16. What are the advantages and disadvantages of downward and upward
communications?
17. What is self esteem? How can one develop selfesteem? What are the
characteristics of a selfaccepting person?
18. How will be you prepare a media programme to inculcate values to a youth
group? Justify your choice of media and the method chosen.
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