The adult social care workforce today (ppt, 1.14 MB)

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Something old, something new, something borrowed, something blue…

Jill Manthorpe & Jo Moriarty

September 2011

About us….

http://www.kcl.ac.uk/schools/sspp/interdisciplinary/scwru/

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Improvements in data collection

 National Minimum Data Set for Social Care

(NMDS-SC) - maintained by Skills for Care

 Employer-led organisation responsible for the training standards and development needs of the adult social care workforce in England

Secondary analysis of NMDS-SC by Dr Shereen Hussein

 http://www.kcl.ac.uk/schools/sspp/interdisciplinary/scwru/pu bs/periodical/

Better information on adult social care workforce in

England than in other UK countries

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Social Care: an atypical workforce

 Dominated by women

 Horizontal and vertical gender segregation

 Data sources:

Social Trends 40 & Hussein, 2009, Social

Care Workforce Periodical (2)

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Other examples….

General - Social Trends 40

(2010)

Social care - Hussein, SCWP

 Unemployment rates higher among people from black and

Around 17 % from BME group compared with around 8 % in population as a whole minority ethnic groups than among White British people

(Social Trends 40)

 Almost 20 % are migrant workers

Rates of economic activity decline once people reach their 40s

 Only 12 % aged 18-25 Mean age is 42

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From recruitment to retention

Why people leave jobs

UK 2008-2009 - Social Trends 40,

2010

Per cent Reason

Involuntary

Made redundant

Temporary job ended

Dismissed

Voluntary

Resigned

Family/personal reasons

Health

Retirement

Other

25

14

3.2

27.2

6.2

2.7

2.1

19.2

Hussein, 2010, SCWP 8

Reason

Involuntary

Made redundant

Temporary job ended

Dismissed

Voluntary

Contractual/nature of the work

Personal reasons

Career development/improved job

Retirement

Undisclosed/unknown

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Per cent

1.2

1.2

5.5

11.4

25.2

25.2

4.1

26.2

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Recruitment & retention

 Average turnover rate of 15 %

(Hussein, 2009)

 Varies among employers (LoCS)

 Highest among direct care workers

 Skills for Care say that exit mainly takes place to

NHS or local authority employers

 Better terms and conditions seem to be the main reason here

 Witnessing the loss of day centre staff?

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Pay

 Many social care jobs are paid at the level of the minimum wage

 Currently £5.93/€6.9 per hour (over 21) (£4.92 18-20 years)

 Differences between sectors

Existence of a public/private sector pay divide (maybe not top managers…)

Pay rates (superficially?) better when working with people receiving personal budgets/direct payments

Differential access to pensions and other employment rights

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Training & Skills

Training seems to lead to improved job satisfaction (e.g.

Moriarty et al, 2010) but limited information as to whether this helps retention

Role of regulation in improving training?

 Positive impact of Nat. Minimum Standards (Gospel, 2008)

Biggest impact comes from seeing training as investment

(Rainberd et al, 2009)

BUT limited access to training in specific areas such as dementia care (NAO, 2007) and PA work can be training free zone (PA strategy)

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Opportunities for career development

 Most managerial and professional staff have traditionally had experience of care work

(Balloch et al, 1999)

 No recent evidence if/how this has changed

 Role of human capital?

 Where do entry levels and professionalising the workforce fit in with this?

 Many seem to leave to ‘better themselves’

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Policy changes

 Government wants to see

 Increase in numbers of people with personal budgets esp. direct payments

 Paid workforce may include family members/adult fostering/shared lives (10k)

New types of service and employers

 Expansion of mutuals and co-operatives

Changes to benefits system

To increase people in paid work and introduction of flexible age of retirement

Changes to immigration rules

Cap on people coming from outside the European Economic

Area but larger EU !

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Taking one…age

 Older workers have certain views about training…

 Flexibility on their terms

 Employers will need to brush up on pension interactions

 Different rewards…

 Team dynamics

 Management styles

 Creativity is not just for the young !

Take home thoughts…

 Sector changes

Will personalisation lead to increased job satisfaction and retention?

Or more choices for workers?

Will people want different jobs with ‘safety-net’ work?

What can employers offer?

 How can sector hold on…

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 Acknowledgements

 We acknowledge the contribution of Skills for Care for access to the NMDS-SC and the Department of

Health for funding the analysis of the NMDS-SC and for its support for the Unit.

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