MIRACOSTA COLLEGE
CLASS TITLE:
COORDINATOR, VETERANS SERVICES
BASIC FUNCTION:
Under the direction of the Dean of Admissions and Student Support, oversee and coordinate the
services and activities of the Veterans Resource Center and Veterans Educational Services;
develop and participate in marketing and outreach activities to promote and further enhance the
program and services; coordinate with external agencies to bring relevant services to the
veteran population; provide oversight for non-instructional services to military affiliated students;
supervise services related to the certification and processing of student applications for
Veterans Administration (VA) educational benefits, tutorial assistance and work study benefits in
accordance with legal guidelines.
REPRESENTATIVE DUTIES:
1.
Supervise and coordinate all aspects of services and activities of the Veterans Services,
including the Veterans Resource Center and Veteran Educational Services. (E)
2.
Coordinate with external agencies to bring relevant services to the veteran population
and prepare and deliver oral presentations to various audiences including faculty staff,
and community groups. (E)
3.
Determine program needs, student learning outcomes and assessments, formulate
action plans, compile statistical records for reports, and submit appropriate program
development plans through program review. (E)
4.
Identifies, recruits, trains, and supervises peer advisors. Establishes peer advisor work
schedules, and coordinates and conducts peer advisor meetings. Maintains Veteran Peer
Advisor work-study employment records, and submits timesheets for payment.
5.
Tracks Veteran Information Center (VIC) usage data, and assures that all VIC
equipment is in full working order.
6.
Initiates and maintains positive relations with the Department of Veterans Affairs and
veteran staff on campus.
7.
Seeks grant funding to effectively meet program goals.
8.
Plan, organize and implement a variety of programs and activities to recruit, retain and
assist students. (E)
9.
Provide specialized information and advice to students regarding educational and career
goals, academic progress, financial problems, disabilities and other related issues. (E)
10.
Administer the program budget as assigned, authorizing expenditures. (E)
11.
Develop and provide orientations, workshops and activities for students and community
groups. Develops veterans campus and community resource materials, and makes
presentations to veteran audiences. (E)
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
2/10/15
COORDINATOR, VETERANS SERVICES
2
12.
Maintain current knowledge of college rules, regulations and guidelines applicable to
assigned student services areas.
13.
Refer students to campus departments or community organizations for assistance as
appropriate.
14.
Compose electronic and printed information in media such as websites, newsletters, and
flyers, publicizing programs and services. (E)
15.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
District organization, operations, policies and objectives.
Requirements, guidelines, rules and objectives related to veteran services.
Interviewing techniques.
Methods and practices of recordkeeping and report preparation.
Principles of training and providing work direction to others.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Applicable sections of State Education Code and other applicable laws.
Interpersonal skills using tact, patience and courtesy.
Budget preparation and control.
Modern office practices, procedures and equipment.
ABILITY TO:
Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in
a variety of procedural situations.
Plan, organize and implement programs and activities in one or more Student Services areas.
Understand and follow oral and written directions.
Develop and monitor budget.
Maintain records and prepare reports.
Communicate effectively both orally and in writing
Meet schedules and timelines.
Work independently with little direction.
Establish and maintain cooperative and effective working relationships with others.
Train and provide work direction to others.
Work as a member of a team.
Work confidentially with discretion.
Prepare and deliver oral presentations.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural
ethnic and disability issues.
EDUCATION AND EXPERIENCE:
Education and experience equivalent to a Baccalaureate degree and one year directly related
work experience.
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
Veterans Technician, Veterans Assistants, Secretary II, peer advisors, student workers, interns,
and volunteers.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
2/10/15
COORDINATOR, VETERANS SERVICES
3
LICENSES AND OTHER REQUIREMENTS:
Valid California driver license. Must either be a U.S. Citizen or a U.S. Lawful Permanent
Resident as required for Designated School Officials per 8 C.F.R. §214.3(l)(1)(i).
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
Not applicable -- not assigned permanent staff to supervise. May provide work direction to
student or temporary workers.
CONTACTS:
Faculty, staff and students, parents, community members and vendors.
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light
lifting and carrying of objects weighing 25 pounds or less; ability to work at computer, including
repetitive use of computer keyboard, mouse or other control devices; ability to travel to a variety
of locations on and off campus as needed to conduct district business.
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships involving interactions and
communications personally, by phone and in writing with a variety of individuals and/or groups
of individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on
detailed tasks for extended periods of time and/or intermittently while attending to other
responsibilities; ability to work effectively under pressure on multiple tasks concurrently while
meeting established deadlines and changing priorities.
WORKING CONDITIONS:
Primarily works in a busy office environment; subject to frequent interruptions by individuals in
person or by telephone; intermittent exposure to individuals acting in a disagreeable fashion.
May work at any district location or authorized facility during day and/or evenings hours
including occasional weekends on an as-needed basis. Occasional local travel may be
requested.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
2/10/15