LEADERSHIP IN HEALTH AND SOCIAL CARE 7KNIM704 Level: Level 7 Credits: 15 Credits Module leader: Julia Mingay Tel: 020 7848 3546 Email: Julia.mingay@kcl.ac.uk This handbook must be read in conjunction with module information provided on KEATS, the King’s ELearning And Teaching Service. You will be given access to KEATS on enrolment. Important information relating to assessment and related regulations can be found in the Postgraduate Programme Handbook, available on KEATS and via the Student Services Centre. This handbook can also be provided in alternative formats (such as large print) upon request to asc@kcl.ac.uk. 1 Contents Module overview .................................................................................................................... 3 Module aim .................................................................................................................... 3 Learning outcomes ......................................................................................................... 3 Teaching arrangements.................................................................................................. 3 Timetable ....................................................................................................................... 4 Peer Groups .................................................................................................................... 6 Submitting coursework .......................................................................................................... 7 Assessment criteria ........................................................................................................ 7 Summative assessment .................................................................................................. 7 Submission date for course work: ................................................................................... 7 Results and re-submissions for course work ................................................................... 7 Re- submission date: ...................................................................................................... 7 Resubmitted work available for download...................................................................... 7 Session 1- Learning outcomes & indicative reading ........................................................ 7 Session 2 – Learning outcomes & indicative reading ...................................................... 8 Session 3 – Learning outcomes & indicative reading ....................................................... 9 Session 4 – Learning outcomes & indicative reading ...................................................... 10 Module evaluation .............................................................................................................. 10 Action from previous evaluations ....................................................................................... 10 2 Module overview This module forms part of the MSc in Advanced Practice (Leadership pathway). The module contributes to your programme of study as one of the core leadership modules. The module can also be taken as a freestanding module. Module aim Welcome to the module. The aim of the module is to enable participants to explore their personal and professional repertoire of leadership practices which contribute to effective organisational practice. Effective leadership is a key ingredient for the evolution of the health services we provide for the population we serve. Through a critical review of policy imperatives and leadership practices [participants will be able to review their contribution to successful and safe care within and between organisations Learning outcomes Examine the policy imperatives influencing the need for evolution of healthcare services to meet service user needs. Appraise the political influences upon leadership practice in contemporary healthcare Critically examine strategies to enhance healthcare team performance in line with the literature exploring leader-follower engagement Consider the opportunities for enhancing role performance within a complex organisational context Critically explore the key concepts pivotal for working with others across traditional boundaries of influence Critically review leadership challenges for multi-professional, inter-professional and multi-agency healthcare service delivery Critically review personal skills to enhance leadership performance within and between organisations Teaching arrangements A variety of teaching and learning strategies will be available within the module. Peer group, small group and seminar activities will enable the module outcomes to be worked upon. Personal reflection and review are encouraged to support the individual development for new ways of working within their professional role. 3 Timetable Teaching Date mode University based study Type of session Time Room Welcome and introduction to the module Leadership in organizations: collaboration and partnership work 09:00-09:45 10:00-12:00 FWB 1.17 FWB 1.17 Review of leadership theory (Students select to attend this) 12:00-13:00 Lunch Crafting distributed leadership within an organization 13:00-14:00 14:00-16:00 FWB 2.40 16:00-17:00 FWB 2.40 Elizabeth McManus. Chief Nurse Chelsea and Westminster NHS Foundation Julia MingayTrust Focus: Your Leadership role and responsibilities Multi professional and inter-professional working 09:00-10:00 10:30-13:00 FWB 2.40 Julia Mingay Lunch 13:00-14;00 Seminar 4 Working across the boundaries of health, social care and the voluntary and charitable sector: building multi - agency working 14:00-16:00 FWB 2.40 Jayne Steadman: Independent consultant in health and social care Session 4: Group discussion Assignment Discussion 16:00-17:00 FWB 2.40 Julia Mingay 10/05/2016 Session 1 Seminar 1 Tuesday Session 2 Seminar 2 Title 24/05/2016 Peer Groups Seminar 3 Tuesday CUSSdISCUSSdI SCUSSdiscussio n Julia Mingay Julia Mingay FWB 1.17 Julia Mingay Session 3: Getting to know each other and professional roles. Group Establishing peer group ground rules for effective discussions and collaboration peer group development University based study Lecturer 4 Teaching mode University based study University based study Date 07/06/2016 Tuesday 28/06/2016 Tuesday Type of session Peer groups Seminar 5 Title Time Room Lecturer Focus: Key factors for effective collaboration Developing collaboration in primary care 10:30-13:00 FWB 2.40 Julie Bliss Lunch 13:00-14:00 Seminar 6 Working at the primary and secondary care interface 14:00-15:30 FWB 2.40 Social Prescribing: leading innovation for population care. 15:30-16:30 FWB 2.40 Session 5 Assignment discussion 16:30-17:00 Sarah Hayes Head of Nursing, Emergency and Urgent Care Clinical Director-Outpatients, Prevention and Long Term Conditions Dan Hopewell Director for Knowledge and Innovation: Bromley by Bow Seminar 7 Peer groups Focus: Prepare your presentations 09:00-10:00 Promoting conversations in and between organizations: The Leadership Role Or Mastering Leadership performance: Tips for success Organizational culture and role 10:30-13:00 Lunch and module evaluation 13:00-14:00 Seminar 8 Seminar 9 Session 6 Session 7 Module Evaluation 14:00-14.10 Peer Group presentations: (20 minutes for each peer 14.15-16.00 group) Closing module discussion 16.00-17:00 5 FWB 2.40 Julia Mingay FWB 2.40 Julia Mingay Peer Groups The inclusion of the peer group opportunity is to enable a formal space to be created for networking and exploring leadership in organisations. I hope that by providing the space for the conversations will further develop your exploration of leadership in organisations and the challenges you face in working across and within traditional boundaries 24/5/2016 Peer Group 1: FWB 2.44 Peer Group 2:FWB 1.63 Peer Group 3:FWB 4.174 Peer Group 4: FWB 1.14 07/06/2016 Peer Group 1: FWB 2.44 Peer Group 2:FWB 1.12 Peer Group 3: FWB 1.63 Peer Group 4: FWB 4.174 28/06/2016 Peer Group 1: FWB 2.44 Peer Group 2: FWB 2.41 Peer Group 3: FWB 1.60 Peer Group 4: FWB 4.174 6 Submitting coursework For this module you are assessed by Julia Mingay. Assessment criteria The assessment criteria for Level 7 work is available on the module KEATS site Summative assessment The title of the assignment is: A critical exploration of the contribution effective leadership can make to building and sustaining collaboration in the health and social care environment. Up to 3000 words. Key content for inclusion within the assignment: What are the attributes and behaviours of effective leadership in organisations? A critical review of the concepts associated with collaboration, partnership and alliance working A demonstrable appreciation of the leader’s responsibility for relationship management within and between people in different organisations An analysis of the skills required to sustain effective partnership working for safe patient care 7 Course work submission are provided on the KEATS module page. It is essential that you use your candidate number on all assignments/examinations. Your candidate number, which will begin with W for the academic year 2017/18, will be available via Student Records on the King’s Intranet approximately one month after you enrol. If you are unable to submit your work by the deadline please refer to the information in your programme handbook on “mitigating circumstances”. Submission date for course work: Tuesday 19 July 2016 Late submissions will be accepted for 24 hours following the submission date. All work submitted late will be marked as normal but will be capped at the pass mark for the module. If your assignment is hard copy please ensure you date stamp it and submit it to the submission room G15 JCMB. If your assignment is submitted electronically through TurnItIn, information about how to submit late will be provided on KEATS module sites under assessment information. The external examiner for this module is Dr Jenifer Loke. Students are not to make direct contact with external examiners, in particular regarding their individual performance in assessments Results and re-submissions for course work Students will receive a provisional (unratified) mark for their coursework 4 weeks following submission. According to the method of submission as detailed on your KEATS site, if your work was submitted online you will be able to download marked coursework from KEATS; alternatively, if you completed a hard-copy submission you can collect your coursework and feedback from the Student Services Centre. To collect a hard copy assignment, you must provide your candidate number. Alternatively, you may send a stamped addressed envelope to the Student Services Centre ensuring that this is large enough to accommodate your assignments and that you have applied sufficient postage. Hard copy assignments will be retained for four weeks; if you have not collected your assignment by then, it will be destroyed. Feedback will include the award of a numerical grade which remains provisional until ratified by the examination boards. The dates for the examination boards are available on KEATS. Ratified marks can be viewed via Student Records on the King’s Intranet, the Monday following the relevant examination board. The marking criteria by which your work is judged are provided in full in your programme handbook. Please also refer to the section in your programme handbook on plagiarism and how to avoid it. If you have a query about how to refer to a specific piece of work please ask your module leader, your group leader or a member of library staff for guidance. The feedback you receive on your assignment will guide you towards how to do better next time or how to maintain your existing high standard! If you do not understand your mark or the feedback you receive please contact : Julia Mingay If you are unsuccessful, it is recommended that you contact the module leader before submitting your second attempt. This will enable the module leader to provide you with an appropriate level of support as you prepare to re-submit your work. 7 Re- submission date: Tuesday 18 October 2016. Resubmitted work available for download: Tuesday 15 November 2016. Study day learning outcomes and references for your consideration. Please note additional references will be available on presentation slides or introduced by speakers within the module days. Session 1- Learning outcomes & indicative reading 10 May 2016 A critical consideration of the leadership attributes to enable and enhance effective and productive organisational performance. Session 1: Welcome to the module, an overview and discussion about the module. Seminar 1 To critically review the core features of leadership practice in organizations. To critically consider the dimensions required for leadership in healthcare. To review the principles of collaborative practices. Indicative Reading: Alderwick H, Ham C & Buck D (2015). Population Health Systems. Going Beyond Integrated Care. London. Kings Fund Publications. Bailey D. & McNally Koney K. (2000). Strategic Alliances among Health and Human Service Organisations: from Affiliations to Consolidations. London Sage Publications. Barr J & Dowding L (2012) 2nd Ed. Leadership in Health and Social Care London. Sage Publications. Bishop V (2009) Leadership for Nursing and Allied Health Professionals. Berkshire. McGraw Hill Open University Press. Glasby J & Dickinson H (2008). Partnership Working in Health and Social Care. Bristol. Gray I Field R, &Brown K (2010) Effective Leadership, Management and Supervision in Health and Social Care. Exeter. Learning Matters. Gopee N &Galloway J (2014) 2nd Ed. Leadership and Management in Healthcare. London. Sage Publications. Johnson J & De Souza C (2008). Understanding Health and Social Care. London. Sage Publications Keller S & Price C (2011). Beyond Performance New Jersey. John Wiley. Loxley A (1997) Collaboration in Health and Social care: Working with Difference. London. Jessica Kingsley Publications. 7 Marquis BL & Huston CJ (2009) 6th Ed. Leadership Roles and Management Functions in Nursing. Philadelphia. Lippincott Williams& Wilkins. Northouse PG (2015) 3rd Ed, Introduction to Leadership: Concepts and Practice. London, Sage Publications. Schedlitzki D & Edwards G (2014) Studying Leadership. London Sage Publications. Session 2: Review of leadership theory Avery G (2004) Understanding Leadership. London. Sage Publications. Northouse PG (2012)2nd Ed. Introduction to Leadership: Concepts and Practice. London. Sage Publications. Western S (2013)2nd Ed. Leadership a Critical Text. London Sage Publications. Seminar 2 To explore the skills and qualities of leadership in an organization: A personal account. Session 3: Forming peer learning groups. Session 2 – Learning outcomes & indicative reading 24 May 2016 An examination of the core requirements for high performing teams in organisations. Seminar 3 To review your personal repertoire of team working To critically examine factors which create and support high performing in teams Critical examination of inter-professional working Critically review the challenges of working within complex organisations. Indicative Reading: Borrill. C, West M, Dawson J (2001). Team Working and Effectiveness in Healthcare. Aston University Grey C (2011) 2nd Ed. A Very Short, Fairly Interesting and Reasonably Cheap Book about Studying Organisations. London. Sage Publications. Ghaye T (2005). Developing the Reflective Healthcare Team. Oxford. Blackwell Publishing. Koubel G & Bungay H (2012). Ed. Rights, Risks and Responsibilities. Inter-professional Working in Health and Social Care. London. Palgrave Macmillan. Leathard A (2003). Inter-professional Collaboration: From Policy to Practice in Health and Social Care. London. Brunner Routledge. Martin V (2004). Leading Inter-professional Teams in Health and Social Care. London. Routledge Meads G & Ashcroft J (2005). The Case for Inter-professional Collaboration in Health and Social Care. Oxford. Blackwell Publishing. Payne M (2000). Teamwork in Multi-professional Care. New York. Palgrave. Petri L (2010). Concept Analysis of Interdisciplinary Collaboration. Nursing Forum 45.2.73-82. 8 Thomas J, Pollard KC & Sellman D (2014) 2nd Ed. Inter-professional Working in Health and Social Care. London. Palgrave Macmillan. Walshe K & Smith J (2011) 2nd Ed. Healthcare Management. Berkshire. McGraw Hill. Seminar 4 Building and sustaining multi-professional and multi-agency team working in primary and intermediate care: a personal account. Session 4 Assignment discussion. Session 3 – Learning outcomes & indicative reading 7 June 2016 A critical review of collaborative working in the primary care environment. Seminar 5 Critical review of the challenges for co-operative practices in primary care environments. Critical consideration of the leadership behaviours that promote strong partnerships for safe client care. Seminar 6 Leading and managing across the interfaces of care: a personal account. Seminar 7 Considering organisational cultures: a leadership challenge. Exploring organizations through the lens of complexity Indicative Reading: Alvesson M (2002). Understanding Organisational Culture. London Sage Publications. Chadwick MM (2010). Creating Order Out of Chaos: A Leadership Approach AORN 91.1.154-170. Devane C (2012). Leadership in a matrix. NHS Confederation. London www.nhsconfed.org Edwards N (2014). Community Services. How they can Transform Care. London Kings Fund Publications. Ghaye T (2008). Building the Reflective Healthcare Organisation. Oxford. Blackwell Publishing. Gilburt H & Peck E (2014). Service Transformation. Lessons from Mental Health. London. Kings Fund Publications. Naylor C et al (2016). Bringing together physical and mental health. A new frontier for integrated care. London. Kings Fund Publications. Ross Baker G (2011). The Role of Leaders in the High Performing Healthcare Systems. London. Kings Fund. 9 Session 4 – Learning outcomes & indicative reading 28 July 2016 Seminar 8 Managing Conflict. Seminar 9 Introduction to social prescribing, an innovation for self-determined individual care. Learning resources Social Prescribing Network (2016) Report of the annual social prescribing network conference. London University of Westminster. Session 5 Module Evaluation. Session 6 Peer group facilitated presentations. Promoting conversations in and between organisations: The Leadership Role Or Mastering Leadership performance: Tips for success Module evaluation At the end of the module you are requested to complete the short online evaluation which will be available on your module KEATS site. Student evaluations are very important to us and are required by Health Education England and the regional London Local Education and Training Boards. Action from previous evaluations 1. Please can the peer groups sessions have a focus identified to promote the discussions. Peer group focus established for the scheduled meetings. 2. Please can a session be included to refresh leadership theory knowledge Review of leadership theory included on first study day. 3. Group work very engaging but I would like to move out of the peer group structure for some of the discussions. Module lead will ask participants to work in mixed groups for some of the seminar work. 10