COS 109 Monday December 14 • Housekeeping – Final exam – January 18 (Monday) at 7:30PM In class, 3 hour exam – A review session will be held on January 14 (time and location TBA) • Today’s class – Let’s talk about social networks Opening questions • Why do you use social networks? • How much do you use social networks? • Does it ever get overwhelming? • What has changed in our society because of social networks? Text me, ping me… • http://www.nytimes.com/2015/12/13/style/text-me-ping-mecommunications-overload-in-the-digital-age.html There was a period last summer when my 25-year-old sister, Willa, decided to start communicating with me through comments on the rapper Drake’s Instagram feed. Sometimes it would just be to say hi; other times to inform me of her plans for the weekend, or to relay an amusing anecdote. Once or twice, we carried on full back-and-forth conversations. I didn’t think much of it at the time. Sure, it seemed a little strange that she wouldn’t just text me, but I figured it was just some Millennial Thing I didn’t understand. And then I started to notice that my sister wasn’t the only one using nonstandard methods to get in touch. One friend would only communicate by Yo (which basically just lets you “poke” each other back and forth with one word: Yo). My mom uses FaceTime; my co-workers, Slack; my paranoid German friend, Paul, something called Telegram (which I’m told also happens to be the preferred communication method of ISIS, because it’s encrypted). In all, on my phone right now, I have at least a dozen apps that allow me to get in touch with people. Highlighting some early messages Mail-from: Arpanet host CMU-10A rcvd at 10-NOV-82 0826-PST Date: 10 November 1982 1126-EST (Wednesday) From: James.Morris at CMU-10A To: csl^ at PARC-MAXC, isl^ at PARC-MAXC, junk^ at PARC-MAXC Subject: Communications Breakthrough Because you can't see the person who is sending you electronic mail you are sometimes uncertain whether they are serious or joking. Recently, Scott Fahlman at CMU devised a scheme for annotating one's messages to overcome this problem. If you turn your head sideways to look at the three characters :-) they look sort of like a smiling face. Thus, if someone sends you a message that says "Have you stopped beating your wife?:-)" you know they are joking. If they say "I need to talk to you :-(", be prepared for trouble. Since Scott's original proposal, many further symbols have bee proposed here: (:-) for messages dealing with bicycle helmets @= for messages dealing with nuclear war <:-) for dumb questions oo for somebody's head-lights are on messages o>-<|= for messages of interest to women ~= a candle, to annotate flaming messages From: https://groups.google.com/forum/#!msg/net.works/dzzAYYz9fYM/m6DZBY5ZpzUJ But, Nabokov might have been there first • From an interview with the New York Times in 1969 Q: How do you rank yourself among writers (living) and of the immediate past? Nabokov: I often think there should exist a special typographical sign for a smile – some sort of concave mark, a supine round bracket, which I would now like to trace in reply to your question. Early message about WWW • Tim Berners-Lee 8/6/91 • WorldWideWeb: Summary • In article <64...@cernvax.cern.ch> I promised to post a short summary of the WorldWideWeb project. Mail me with any queries. • WorldWideWeb - Executive Summary The WWW project merges the techniques of information retrieval and hypertext to make an easy but powerful global information system. The project started with the philosophy that much academic information should be freely available to anyone. It aims to allow information sharing within internationally dispersed teams, and the dissemination of information by support groups. From: https://groups.google.com/forum/#!msg/alt.hypertext/eCTkkOoWTAY/bJGhZyooXzkJ Facebook (2/12/2004) From: http://en.wikipedia.org/wiki/File:Thefacebook.png Social Networks that I use • Ones that I use – – – – – – – – – – – – Amazon Ebay Facebook FourSquare Instagram LinkedIn Snapchat TripAdvisor Twitter Yelp YikYak YouTube • Others • Amazon mechanical turk • Flickr • Goodreads • Myspace • Pinterest • Tumbler • Purposes of Social Networks • Keeping up with people – – – – – – Facebook LinkedIn Myspace Snapchat Twitter YikYak • Sharing Experiences – – – – – – – Flickr FourSquare Goodreads Instagram Pinterest Tumbler YouTube • Recommendation Systems • • • • Amazon Ebay TripAdvisor Yelp • Crowd Sourcing • Amazon mechanical turk Top 50 Social networks Name Facebook Twitter LinkedIn Sina Weibo Pinterest Description/focus General: photos, videos, blogs, apps. General. Micro-blogging, RSS, updates Business and professional networking Social microblogging site in mainland China. Online pinboard for organizing and sharing things you love Start Registered user Year s 2004 1,280,000,000[86] 2006 645,750,000[308] 2003 200,000,000[182] 2009 300,000,000[260] 2011 Registration Open to people 13 and older GlobalAlexa[1]page ranking 2[87] Open to all ages [309] 8[310] Open to people 18 and older 12[183] Open 28[261] Open 38[235] Open 38[317] General, including music upload, VK listening and search. Popular in Russia and former Soviet 2006 249,409,900[316] 2010 300,000,000[160] 2007 226,950,000[306] republics. Instagram Tumblr A photo and video sharing site. Microblogging platform and social networking website. Photo sharing, commenting, Flickr photography related networking, worldwide Open to anyone 13 or older Open 41 41[307] Open to people 13 2004 32,000,000[98] and older (Yahoo! Login) 48[99] Top 50 Social Networks • Keeping up with people – – – – – – Facebook LinkedIn Myspace Snapchat Twitter YikYak • Sharing Experiences – – – – – – – Flickr FourSquare Goodreads Instagram Pinterest Tumbler YouTube • Recommendation Systems • • • • Amazon Ebay TripAdvisor Yelp • Crowd Sourcing • Amazon mechanical turk Penetration level of social networks From http://www.pewinternet.org/2015/04/09/teens-social-media-technology-2015/ Frequency of use Methods of choice Demographics of interaction Social Media in the news lately • Politicians and even some technologists say Silicon Valley’s efforts to crack down on the use of social media and other technologies like encryption by terrorists have been toothless. SAN FRANCISCO — In the hours after 14 people were killed in San Bernardino, Calif., a familiar voice celebrated the attacks on Twitter: “California, we have already arrived with our soldiers. Decide how to be your end, with knife or bomb. That comment was posted from the 335th Twitter account of a pro-Islamic State group that calls itself Asawitiri Media. Twitter has repeatedly tried to cut off the authors of the account, most recently known to its thousands of followers as @TurMedia335, @TurMedia334 and @TurMedia333. As soon as Twitter suspends one account, a new one is created. After the group’s 99th account was suspended, it taunted Twitter by creating @IslamicState100, posting images of birthday candles, cake, trophies and fireworks. U.S. Visa Process Missed San Bernardino Wife’s Zealotry on Social Media WASHINGTON — Tashfeen Malik, who with her husband carried out the massacre in San Bernardino, Calif., passed three background checks by American immigration officials as she moved to the United States from Pakistan. None uncovered what Ms. Malik had made little effort to hide — that she talked openly on social media about her views on violent jihad. She said she supported it. And she said she wanted to be a part of it. American law enforcement officials said they recently discovered those old — and previously unreported — postings as they pieced together the lives of Ms. Malik and her husband, Syed Rizwan Farook, trying to understand how they pulled off the deadliest terrorist attack on American soil since Sept. 11, 2001. Had the authorities found the posts years ago, they might have kept her out of the country. But immigration officials do not routinely review social media as part of their background checks, and there is a debate inside the Department of Homeland Security over whether it is even appropriate to do so. • http://www.nytimes.com/2015/12/13/us/san-bernardinoattacks-us-visa-process-tashfeen-maliks-remarks-on-socialmedia-about-jihad-were-missed.html Social Media in the news lately • Twitter’s Top Hashtags, Tweets and Users for 2015 Year-end Twitter data released on Monday offered a glimpse of 2015 defined by global unrest, social justice and, of course, many “face-with-tears-of-joy” emojis. Since 2010, Twitter has logged popular hashtags, tweets and users, but this year, the service explored influential discussion topics. Hashtags created months apart after separate terror attacks in Paris, #JeSuisCharlie and #PrayforParis, gave people around the world a chance to collectively express their sorrow. #LoveWins, a hashtag that sprang up after the United States Supreme Court guaranteed the rights of same-sex couples to marry, cataloged widespread celebrations. Another hashtag, #IStandWithAhmed, was created around one the biggest social stories of the year. A global outcry emerged after 14-year-old Ahmed Mohamed was detained by the police for taking a homemade alarm clock to school in Irving, Tex. #BlackLivesMatter, a social media movement that developed as people protested the deaths of black men by police officers, became an avenue for protesters to congregate both online and in person. (Protests in Ferguson, Mo., were highlighted in Twitter’s 2014 report.) Individuals made great strides on the platform. After unveiling her Vanity Fair cover, Caitlyn Jenner’s Twitter account reached 1 million followers faster than any other. A web site of the day • Let’s visit JebBush.com • From CNBC news If you check out JebBush.com, you''ll land on a Donald Trump site. The mix-up happened because Bush's team appeared not to have registered his name as a domain name, the website Gizmodo reported. "It's not clear if Jeb ever owned JebBush.com, which is bizarre, since he's been a high-profile government official for years. According to WHOIS, the domain was registered in 1997, and updated in October 2015," Gizmodo said. Still more Social Media in the news lately • ‘Unboxing’ Videos a Gift to Marketers One day last year, Jessica Nelson was surprised to find her toddler, Aiden, watching videos online in which people opened box after box of new toys, from Kinder Surprise chocolate eggs with trinkets inside to all manner of Disney merchandise. “The next day we saw him watching more and more and more of them,” said Ms. Nelson, who lives in Toledo, Ohio. “He was pretty obsessed.” She and her son, who turned 3 on Monday, had entered the world of “unboxing” videos, an extremely popular genre on YouTube where enthusiasts take products out of their packaging and examine them in obsessive detail. This year, according to YouTube, people have watched videos unveiling items like toys, sneakers and iPhones more than 1.1 billion times, for a total of 60 million hours. The videos’ ability to captivate children has led toy makers, retailers and other companies to provide sponsorships and free toys to some of the most popular unboxing practitioners, who in turn can make a lucrative living. Hasbro and Clorox have ads that YouTube places on the videos. Still more Social Media in the news lately • ‘Facebook "Most Used Words" App as Privacy Lesson If you have an account on Facebook, you may have noticed posts featuring a nicely designed cloud comprised of the words your Facebook friends use most often. It's powered by an app from a company called Vonvon, and it's been getting a lot of attention this week from consumer privacy experts. The reason this app has privacy hawks screeching is simple: it grabs an enormous amount of personally identifiable information and private details about Facebook users for way too little in return. In exchange for a graphically-appealing cloud featuring the names of your children and/or significant others, pets, the stuff of warm-hearted Aws and Ohs -- and, let's not forget, potential answers to security questions that might allow a clever fraudster to execute an account takeover -- the app seems to get virtually everything there is to know about you. Think I'm exaggerating? Here's a rundown: It gets your name, profile picture, age, sex, birthday and other public info, as well as your entire friend list. It knows everything you've ever liked. It scans anything you or anyone else has posted in your Timeline. It knows where you went to school. It sees every photo associated with you, including the ones you're tagged in on other users' Timelines (yet another reason to review all tags before allowing them to post). It sees your hometown and current city as well as your IP address and what kind of device -- even browser -- you use. A few web sites of the day • Searching Google for a long time ago in a galaxy far far away • Umberto Eco on Macintosh vs. DOS • Hello MD One morning in September, I logged on to the website of HelloMD, a medical start-up that promises to connect patients with doctors instantly over the Internet. I filled out my personal details, explained my ailment — I often get heartburn — and entered in my credit card number to cover the $50 consultation fee. Within 10 minutes, a pediatrician based near Washington who is licensed to practice medicine in my home state of California popped up on my screen. She appeared to be sitting in her home — there were a few teddy bears and ceramic figurines on a cabinet behind her — and she wore a red shirt, not a white coat. The doctor asked about my medical history, current symptoms and familiarity with certain medicines. The interview lasted about three minutes, after which she announced what everyone who visits HelloMD expects to hear: According to her diagnosis, my heartburn made me a candidate for medical marijuana, which has been legal in California since 1996. Have we gone too far? From: http://www.vice.com/read/why-are-so-many-social-media-manag Web site of the day • A little bit of everything Using social media in political campaigns • Social media used in presidential campaigns – Dean 2004, which pioneered the use of websites like MeetUp.Com to organize supporters and raise funds; – Obama 2008, which leveraged Web 2.0 to increase dialogue and improve message dissemination (including more direct messaging between the candidate and voters and directly addressing opposition arguments) – Obama 2012, which pioneered the use of Big Data. • On to Seth Moulton – His home page – His facebook page – NationBuilder used for twitter Technologies used by Moulton • 1) LinkedIn’s Search Tool: the campaign used LinkedIn’s search function to classify potential donors by location, profession, and shared relationships (institutional and personal) with Moulton • 2) Facebook Promotion and Targeting: the campaign developed and promoted Facebook posts that were likely to be meaningful to specific demographics. • 3) BuzzFeed: the campaign posted a redline markup of a Tierney press release and generated thousands of responses. • 4) Fanatical: the campaign used Fanatical to disseminate to more than one million people a video of Moulton speaking to kids about the importance of Congress. (NB fanatical.al domain is registered in Albania) • 5) Google Advertisements: the campaign paid for Google to place advertisements on the web pages of people in the district (or select areas therein) who search for relevant key words (e.g., Seth Moulton AND veterans). Mixing traditional campaign techniques and social media • the argument made by some scholars that the Obama campaign’s digital and social media effort succeeded because it dovetailed with a fantastic ground game • the claim that digital and social media can harm candidates, as was the case when the “Dean Scream” went viral. The implication is that campaigns cannot emphasize digital and social media at the expense of other techniques and (above all) at the expense of the candidate. Implications of social media for democracy • • • • Access to Power: One question surrounding digital and social media is whether they are an equalizing force. On the one hand, any person can use them. On the other, it requires technical expertise to master them. Thus, the campaign relies on highly educated and successful digital and social media gurus to maximize the impact of these platforms. Are there barriers to entry here? Donor Privacy: Another issue connected to the Internet and democracy is privacy. In particular, some depict the Internet as a threat to privacy because so much sensitive information is readily available. Is this a concern? Dialogue: Another issue connected to the Internet and democracy is political dialogue. Some suggest that the Internet enhances dialogue because it makes it easier for different stakeholders to interact with one another—a phenomenon that is foundational to the democratic process. Others, such as Cass Sunstein argue that information technology creates conversations among people who already agree with one another and therefore results in “echo chambers;” Journalism: A fourth dimension of the implications of digital and social media for democracy is interaction with journalists. The campaign’s use of BuzzFeed to rebut the Tierney campaign’s press release decreased the need to respond to Tierney’s attack through traditional journalists. The campaign often tried to promote journalists’ articles, with hopes that they would continue to promote the campaign’s progress. Does this change the balance between modern and traditional journalism in politics? Digital government more broadly • The white house • Open data policy