Minutes University Technology Committee April 14, 2014 Members Present: Lance Taylor (Chair), Scott Bennett, Catherine Christie, Sherif Elfayoumy, Bruce Kavan, Julie Milich, Donna Mohr, Jim Owen, Elaine Poppell, Karthikeyan Umapathy Others Present: Jeff Durfee, Kathy Hughes, Melissa Hyman, Dmitry Bond, Gordon Rakita, Jeremy Duckworth, Claritza Day, Tony Turrin, Elizabeth Curry, Lisandra Carmichael, Terry Cavanaugh Minutes - With no corrections noted, the February 10th minutes were approved. Announcements - Lance announced that this was Kathy Hughes’ last UTC meeting as she is retiring the end of April. She has been a trusted colleague and will be sorely missed by many on campus. Well wishes were given. Kathy enjoyed her 34 years at UNF and has been a resource to this committee since its inception. There will be a retirement reception on Monday, April 28th at 3:00 in the Talon Room. All are invited to attend and wish Kathy well. Project Updates o Academic Partnerships - Len Roberson and Mike Biagini (Tony Turrin) Neither Len nor Michael was present, so Tony reported that the major change from the last meeting was the bumping of the RN to BSN launch from May to September. Gordon Rakita asked if there were any new enrollment numbers. Jim Owen provided the following information: As of 4/14/2014, the numbers of completed applications for each program are listed below: Summer 2014 Module 1 - Seven applications for the Master of Education in Autism program Summer 2014 Module 2 - Two applications for the Master of Education in Autism program (one of these was also an applicant for the Summer 2014 Module 1 term) Fall 2014 Module 1 - One application for the RN-BSN; One application for the Master of Education in Autism; Six applications for the Doctorate in Nursing Practice; One application for the Master of Science in Nutrition o o o o There have not been any completed applications for Fall 2014 Module 2 or either of the Spring 2015 modular terms. Document Imaging System Replacement - Dmitriy Bond The university is replacing the imaging system with Hyland OnBase. The migration has begun and is going smoothly. One department is live (Housing). They are beginning to engage the Controller’s office and getting into more complicated migrations. Target date for completion is the end of summer, beginning of fall. Service Desk Software Replacement – Biagini (Tony Turrin) The product that was chosen was Team Dynamix, so this will be the working title for the project. The Project Management Office has taken over leadership of this project with Michael Biagini as the lead. There was a week-long, on-campus engagement with the vendor to do a walkthrough of the product vis-à-vis our existing concerns and needs. Since then there has been debrief meetings with the core project team which includes representation from all of ITS, Enrollment Services and CIRT. It has come to the conclusion that this needs to be user-focused so it’s easy to find an IT resource or service and easy to figure out and request. Also, it will be easy to track requests and know the status. There will be more tools to engage in this process. Contract Management System - Melissa Hyman Student Affairs started training in iContracts last Friday and will continue training this week and finish on Thursday. They will immediately starting using this. The project team will meet on April 22 to discuss the Academic Affairs implementation and to discuss how to do this since there are different colleges. They will be reaching out to the College of Health first and will be a priority. Library Learning Commons – Lisandra Carmichael Elizabeth Curry, the new Dean of the Library, was introduced. She will serve on the UTC in Dee Baldwin’s absence. Lisandra gave a presentation on the Library Learning Commons (it was hard to see the projector screen because the room was too bright). Go to the Library home page, find “LIB Guides”, and search for Learning Commons. There you will find a Library Guide with lots of information that is updated regularly. This project was started when the university received funds for meeting the 10 metrics. They were invited to submit a proposal on how they could support some of those metrics. The library submitted a proposal for 2 of the 10 metrics which are: the 6 year graduation rates and the academic progress rates. They requested $805,500 to increase the infrastructure in the Library, specifically the electricity and Wi-Fi and also to purchase technologies and furnishings for the first and second floors of the library. Library Learning Commons are not new and have been around for about 2 decades. One of the first things learned is the importance of bringing the university community into the project. They have partnered with ITS, the Deans of the Undergraduate and Graduate Schools, students and others on campus to begin to develop the project. The purpose of the Learning Commons is to foster student learning and engagement through a suite of services, technologies and study spaces. The library has been working on the Learning Commons for some time, and it is actually listed on the Strategic IT Initiatives. A group of librarians have been working on this and did a study on space and visited other libraries in Florida and Georgia. They provided the information gathered to the library where they created the planning documents used to provide the proposal to the Provost. You can view the documents on the guide. There is a library project team, and James George is a member of that team along with Jeremy Duckworth. They are working with Zak Ovadia in planning who has been instrumental in guiding the process. They are creating a timeline and bringing in the folks who will be participating (construction, architect, engineers,) along with Jim Edwards’ group. The next step is that they have invited vendors to campus and will be looking at some furniture. Vendors will provide conceptual drawings which will be shared with the university community. They will also be inviting vendors from technologies and will work through procurement, Zak and James for that. They will invite the university community to look at some of the technologies that are available. In the end, the budget (1.3 million which includes the $805,500 that the library requested; the ITS move was also funded an additional $500,000) will be the deciding factor. As part of this project, the ITS Help Desk will be moving into the Library. They have created a list of technologies (from a brainstorming session) based on what other universities are using. This will be used as a tool in recruiting. They are looking at: using more mobile devices rather than static computers, providing charging stations, building out some of the current labs on the first and second floors, adding some smart boards, providing a space for students to practice their presentations (requested by students), a 3D printing room, having interactive instructional multi-touch screens throughout the Library, and providing equipment that can be checked out such as cameras, recorders, microphones, headphones. In terms of infrastructure, there is not enough electricity for all of this technology, and the floors on the first floor and some sections on the second floor were built to house collections and shelves. Now that these have been moved, we need to add additional electricity. Since students are bringing more than one mobile device, they need to improve the Wi-Fi in the Library. Additional improvements to the library include: an Airlock, security gates need to be replaced, concerns about security in the Library especially since they are open until 3:30 a.m. and 24 hours during finals, and comfortable furniture. All Learning Commons have three things in common: an inviting space, cutting edge technology and students. The next steps in planning are to finish the timeline (in a couple of weeks), invite vendors to campus, and invite students to participate in this process. They encourage everyone to check the LIB Guide to find out what is happening. They are still receiving feedback, and there is a tab on the Guide or you can email Lisandra or anyone in the library. It was suggested that there be student representation from all colleges since some may have different needs. They will also invite the teaching faculty. o College Scheduler – Melissa Hyman This is the first time this is on the agenda. It is a solution that the university registrar has selected to allow students to optimize their schedule when they are registering. Right now, they are not allowed to put in blackout times; they just search based on course needs. This solution works with Banner; the student can put in their blackout times when they cannot take classes, add their desired classes, and it will produce a series of schedules based on availability of their courses. They will get a more realistic schedule. Where they are right now with this is that ITS has worked with the vendor to put it into a development instance, then it will be moved to a test instance where it can be tested. The goal is for students to use this for fall registration (regular registration – not ATR). This solution does not have a logic to determine if they have met prerequisites or what their college of study is…the goal is to put in blackout times. It’s not a required solution; it is an option they can use. It will be available before time tickets. o Check I’m Here – Claritza Day This is a cloud based solution requested by student government. The implementation is scheduled for fall 2014 and will allow clubs and organizations to track attendance. Right now event attendance is collected in a paper-based form and is not centralized. This solution will provide student government with the possibility of collecting demographic information and surveys to be better able to plan for future events. Their first meeting was on March 10th (operational meeting) where the team project was identified; a demo was presented by the vendor; and another meeting was held to determine how the data will be implemented. The second operational meeting will be held tomorrow to develop the scope of the project and address a big piece of the project which is integration of the solution with our current EMS calendar. This could change the scope, timeline and cost of the project. The contract for this has not yet been signed and executed; it is still in General Counsel, so they have to wait to move forward deeper into this project. It is not limited to tracking attendance for clubs and organizations only. One factor of this solution is that club leaders can swipe the Osprey card with a device on their smartphone to register that student’s attendance (this only collects the identity of the student). The library might be interested in this solution to track library use or attendance at special events or workshops. Committee Reports o Distance Learning Committee - Len Roberson (Sherif Elfayoumy) They had several meetings, and the primary topic was the IP rights for distance learning courses. Marc Snow was at one of the meetings, and the bottom line is shared ownership of all the IP related material produced by faculty. Faculty is 24/7 employed by the university if they are working during the 9-month contract. If they are working during the summer and receive compensation, then the work is also coshared with the university except for work they do out of their own budget using their own equipment during the summer. Other topics were Quality Matters, the body that reviews online courses and another was related to Student Online Learning Orientation (SOLO), the mandatory orientation for students attending online classes. There was a revision to this whereby students may be asked by their professors to take the orientation. It was suggested that the blocking of Bb be turned off, so it would not be mandatory in that regard. Faculty can still make taking the orientation mandatory. o Campus Technology Committee - Donna Mohr The CTC has a sub-committee chaired by Deb Miller along with three faculty members from CTC serving on it. The purpose of this committee was to recommend a new clicker technology for campus. The old vendor (CPS) has been bought out, so we must change. There was a recommendation from the subcommittee and endorsed by the CTC that we go with the Turning Technologies vendor. The product is called TurningPoint. The deciding factor was that the competitor, iClicker, had an awkward numerical response. The CTC is forwarding this recommendation to the UTC asking that they endorse their recommendation to go with the Turning Technologies product, TurningPoint. Lance Taylor called for an endorsement by members of the UTC to endorse this recommendation. Motion to approve the recommendation from the CTC to go with the Turning Technologies product, TurningPoint. Seconded by Scott Bennett, all in favor, motion passed There is a project request for this project that went through the process, so it is moving forward. o Internet Presence Committee - Lance Taylor The IPC has not met for several weeks – no update. o IT Security Action Team - Jeff Durfee Jeff presented some information about the HeartBleed bug. All affected core UNF systems have been patched; Osprey was affected, but Banner, email, Luminus were not impacted. There is a personal liability to be careful because it has affected approximately 2/3 of the systems on the internet. Some banks have been impacted and some have not. The only recommendation if you are affected is to wait until the system has been patched and change your password. Don’t forget home routers that may have been affected also. There will be firmware updates, and you will have to apply those to correct the problem from there. Lance reported that if you to go CNET.com, there is a list of the top 100 providers where you can check if they were affected, if they have been patched, and if patched, if they recommend that you change your password. Other Reports o Report: Blackboard – Dmitriy Bond The latest patch was installed over spring break, and there will be a maintenance window from April 30 to May 2 (email went out last week). A reminder that spring 2012 courses will be removed from Bb because of the data retention rules and policies that we have in place (every 2 years courses get dropped). The spring 2014 courses will be made unavailable as a regular cleanup. If you used CampusPack tools, they are going away; it has been replaced. SOLO has gone live and is available in Bb, and it has been quickly modified. The Bb grades will be going live, so pushing grades from Bb to Banner should be a nice tool for faculty.