THE THINGS YOU CAN DO WITH
DATA
MIS2502
Data Analytics
Introduction
• About Me
• Kevin Yili Hong
• Office Hour: 3:00-4:00PM MWF
• Email: hong@temple.edu
• Subject title: [MIS 2502] XXX
• About You
• TA: Magen Sheeran tuc44224@temple.edu
About the Class
• My expectations
• Challenging class, but rewarding if you like it
• Class participation, community blog, capture
• A brief survey
• Syllabus and schedules
By the numbers
40%
• Of decisions by managers are made
by using their “gut”
61%
• Say this is because there is “no good
data”
72%
• Want to increase their organization’s
use of business intelligence
Source: http://advice.cio.com/thomas_wailgum/to_hell_with_business_intelligence_40_percent_of_execs_trust_gut
It all starts with data
Gathering
Storing
Data
Retrieving
Interpreting
Almost every
business action
requires at least one
of these!
Examples
• Memphis Police
• Used historical crime data
• Place police where and when crime
was likely to occur
• Elie Tahari
• Used real-time sales data
“from the floor”
• Efficiently source and distribute their
inventory
• Air shipments fell from 80% to 50%
http://www.ibm.com/smarterplanet/us/en/business_analytics/examples
Two types of data
Transactional
• Captures data
describing and
event
• An exchange
between actors
• Real-time
!
Analytical
• Captures data to
support analysis
and reporting
• An aggregated view
of the business
• Historical
Explain the role of transactional and analytical
data in the examples on the previous slide.
Data versus information
Data
Information
Discrete,
unorganized,
raw facts
The
transformation
of those facts
into meaning
Examples of Data
Data
• Quantity sold
• Course
enrollment
• Customer
name
• Discount
• Star rating
Information
?
So then how do you turn data
into information?
Components of an information
infrastructure
Transactional
Database
Analytical Data
Store
Supports
management of an
organization’s data
Supports managerial
decision-making
For everyday
transactions
For periodic analysis
This is what is
commonly thought of
as “database
management”
This is the foundation
for business
intelligence
But it’s more than just the infrastructure
The 2008
Housing Bubble
Careless record keeping and
complex bundling led to
unclear mortgage ownership.
http://www.cbsnews.com/8301-504803_162-20049744-10391709.html
Medicaid/Medicare
Fraud Detection
Federal systems underused
because of missing Medicaid
data, disconnected systems.
http://www.cbsnews.com/stories/2011/07/12/national/main20078688.shtml