Contents Welcome ................................................................................................................................................. 3 Welcome message from Tara McCormack (Students Union Officer for Students with Disabilities, 2015-2016) .......................................................................................................................................... 4 Registering with the Disability Service .................................................................................................... 5 Step 1. Complete the required two questions on indicating a disability on your mytcd.ie web portal................................................................................................................................................... 7 Step 2. What evidence of my disability do I need to provide to register with the Disability Service? ............................................................................................................................................................ 8 Step 3. Call into the Disability Service Office ...................................................................................... 9 Step 4. Determining Disability supports in Trinity .............................................................................. 9 Step 5. Needs Assessment meeting .................................................................................................. 10 Step 6. Agree and confirm your Learning Educational Needs Summary (LENS)............................... 11 Applying for Accommodation (Rooms on campus & Trinity hall)..................................................... 19 Communicating with Parents............................................................................................................ 21 Other useful information ...................................................................................................................... 23 Who works in the Disability Service? ................................................................................................ 23 What is the Disability Service Student Ambassador Programme? ................................................... 23 How will I know what type of support I need? ................................................................................. 23 Is there a policy in College for students with disabilities? ................................................................ 24 How to make contact with the Disability Service ............................................................................. 25 Other Useful Contacts ....................................................................................................................... 26 Notes ..................................................................................................................................................... 28 2 Welcome Dear Student, Congratulations on accepting your place at Trinity College Dublin, the University of Dublin and welcome. The Disability Service (DS) is here to support and assist you. We have developed a clear student led service that will work with you as you transition through College and into employment. The ethos of the Disability Service is to move from a transactional model of provision where students are passive recipients of supports - to a transformational model of resource usage, where students take an active part in planning their educational journey. The supports we offer are designed to enable you to work through the demands of University and be ready for the world of work. This handbook aims to give you an overview of supports and services we offer. You should also read the additional information on our website at www.tcd.ie/disability. College also provides an orientation website which will help you manage yourself in the first semester www.tcd.ie/orientation/. Wishing you the very best for the years ahead and just remember -there are numerous people here to help you should you need it. Best wishes Declan Treanor, Director of the Disability Service 3 Welcome message from Tara McCormack (Students Union Officer for Students with Disabilities, 2015-2016) Hey everyone, I'm Tara! I'm a Children and General Nursing Student here in Trinity and I work with the Student Union as Officer for Students with Disabilities. My job is to represent any students in Trinity with a disability and help you out in any way I can with any issues you might have. Trinity is an amazing University and I want every student to enjoy every moment of it. Sometimes students can have problems with the course, social issues or personal stuff. Whether its problems with lecturers, sorting out exams, campus accessibility, or anything else, there's no issue too big or too small. I'm here to help you as best I can with whatever might cause difficulty or even just for a chat. If I can't help you I'll make sure you get the help you need. I am a student with a disability myself so I know how difficult it can be to talk so I hope as a fellow student I can offer you an outlet. If you see me around campus do say hello! My email is mccormta@tcd.ie Hope you have a brilliant year in Trinity and really hope to see you around :) Tara, Officer for Students with Disabilities Students Union Address: House 6, Trinity College Dublin Telephone: 00353 1 646 8431 E-mail: frontoffice@tcdsu.org Web: http://www.tcdsu.org/ 4 Registering with the Disability Service Three hundred and sixty one students with disabilities registered with the DS in 2014-2015. Eighty percent of these registered in the first term. In 2015-2016 to ensure all student get the supports they require as speedily as possible will introduce a new system for registering all students. Every student with a disability has different needs. Based on the information provided at registration and by other initiatives like the Disability Access Route to Education (DARE) scheme each student is reviewed for supports needed. Supports are determined through a due process after reviewing information supplied at registration and based on the expertise of staff within the disability services when they meet with you. Students who enter Trinity via DARE (below the points for the course of their choice) and those with priority needs (students with physical, sensory, mental health difficulties and students with Asperger’s Syndrome will be offered an appointment via an email/letter sent to all students once they accept their Trinity course offer. 5 All other students (those entering via DARE with the points) will be invited to an Identify your support needs group session where supports such as examination accommodations will be discussed and set. Students at any time in this category can request a meeting with a disability officer later in the term once all other students are met. There are six steps to registering with the Disability Service and these will be discussed under each step. 6 Step 1. Complete the required two questions on indicating a disability on your mytcd.ie web portal. When registering as a student in Trinity via the MyTCD portal, students are required to complete their personal details and answer two questions on indicating a disability, these questions include the following: Question 1. Do you have a disability? Answer Yes or No from the dropdown menu. If you tick yes, you are asked to indicate which disability you have. You must then select a disability from the dropdown menu provided. Question 2. Do you require support from the TCD Disability Service? Answer by choosing yes or no from the dropdown menu. By choosing yes, students need follow the remaining five steps to complete their registration. 7 Step 2. What evidence of my disability do I need to provide to register with the Disability Service? Trinity requires evidence of a disability to support the provision of any reasonable accommodations in university. If you are a Disability Access Route to Education (DARE) entrant you will have given your disability documentation to the Central Statistics Office (CAO) so you do not need to follow step 2. Students who do not have evidence of their disability should forward the evidence of disability form to their medical consultant/specialist to be completed. Please note that General Practitioner (GP) letters will not be accepted as suitable medical evidence. Students with Specific Learning Difficulties (e.g. dyslexia) should provide a copy of their most recent Educational Psychology report clearly stating that the student has a Specific Learning Difficulty. This report must contain the age equivalent of intellectual functioning and reading age, age-related percentile point, or adult norm in the case of mature students For more information on evidence required by the disability service please click on this link to download the booklet 8 Step 3. Call into the Disability Service Office Call in to the main Disability Service office in room 2054 within the Arts Building with your evidence. Alternatively you may scan your disability evidence and email a scanned copy of this evidence from your TCD email address to regdisab@tcd.ie. After evidence has been submitted you will be contacted by a Disability Officer to arrange your supports and/or an appointment. Step 4. Determining Disability supports in Trinity When students provide their disability evidence the following will happen: Students with general supports such as requiring examination accommodations will be invited via email to an ‘identify your support needs group session’ where supports will be discussed and set. Students will be given a copy of the 'Trinity Code of Practice for students with disabilities' which the student will be required to sign at your group session. This Code of Practice is intended to outline to students with disabilities their rights and responsibilities in receiving reasonable accommodations. 9 Should a student feel they need to discuss their supports with a Disability Officer they can request a meeting at any time by emailing ask.sds@tcd.ie. The range of supports provided by the Disability Service can be viewed by clicking on this link. Step 5. Needs Assessment meeting When there is the requirement for specific supports by students, a needs assessment will be undertaken during a one-to-one (1:1) meeting with a Disability Officer. A needs assessment is carried out during the student's first meeting with the Disability Officer to best tailor the below range of specific supports to suit the student. To prepare for your appointment with your Disability Officer, you should first of all read the Trinity Code of Practice for students with disabilities which you will be required to sign at your appointment. This Code of Practice is intended to outline to students with disabilities their rights and responsibilities in receiving reasonable accommodations. This meeting will take about an hour, and will involve: Checking your personal details Gathering some background information about yourself as a learner Talking about the demands of your course Discussing Assistive Technology Describing Disability Service supports Examination accommodations The role of the personal tutor Answering any questions you might have about Trinity 10 Whilst the information you provide to us is completely confidential, some of the supports provided through the Disability Service (such as examination accommodations) require that we provide some information to academic and administrative areas in Trinity, with your permission. Your Disability Officer will explain this to you during your needs assessment. Step 6. Agree and confirm your Learning Educational Needs Summary (LENS) Some students elect to have the supports agreed in their needs assessment recorded in a Learning Educational Needs Summary (LENS). The information in the LENS report is made available to the relevant staff within Trinity (i.e. teaching staff, Disability staff, your Tutor) to help them to also provide assistance were required. You will discuss the content of your LENS during your needs assessment. Should your needs or requirements change, please ensure to inform your Disability Officer. You may additionally decide that academic staff in your School of study receive a copy of your LENS. You will discuss the content of your LENS during your needs assessment. Please note it will NOT be possible to activate any supports until you have replied and confirmed your acceptance of the LENS. If you feel a change or adjustment needs to be made, please ensure to inform your Disability Officer. You should also email a copy of your LENS to your personal Tutor. 11 Contact the Academic Liaison Officer (ALO) in your Department An Academic Liaison Officer acts as a communication route in each department for issues relating to students with disabilities. They circulate Learning and Education Needs Summary reports (LENS) which are reports produced for students registered with the Disability Service (DS). 12 Academic Liaison Officers are also responsible for: Being a first point of information on disability issues within the ALO's school or department. Making course directors, course coordinators, year coordinators etc. aware of students and the dissemination of information through LENS form. You can check the name of your Academic liaison officer (ALO) by clicking on this link. Professional Placements and Work Experience On many professional courses in Trinity, students must complete a series of work placements. Whether a placement is part of your course or not, we would always recommend you secure a few different work experiences during your time at college in order to best prepare for your career. Starting placements and work experiences can be daunting for any student, and especially for a student with a disability, who may need to consider additional factors such as disclosure and how to request reasonable accommodations. Disclosure means informing someone about your disability. Reasonable Accommodation is any action that helps to alleviate a substantial disadvantage due to an impairment or medical condition. Placements and work experiences are an opportunity to practice and learn on site in your given field. They offer the chance to gain experience, demonstrate your ability and skills, and make professional links for the future. These kind of 13 experiences also offer the chance to explore how your disability might affect your experience in the work place, and strategies for managing difficulties you may encounter. This will help you to understand, and to articulate clearly and confidently, the reasonable accommodations you may need when applying for jobs after university. Placements and work experiences also offer an opportunity to practice how you manage disclosure. For more advice and suggested activities for how to prepare for the different stages of placement and work experiences, including organising a preplacement/work experience planning meeting with the disability service, take a look at the placement section of our website. http://www.tcd.ie/disability/services/placement-planning.php 14 Examination accommodations Trinity currently offers a range of facilities at examination time, including extra time allowance, rest breaks, alternative examination venues, specialised furniture and technology aids. Students should make requests as early as possible in the academic year and note that the following deadlines are applied: Michaelmas, Foundation Scholarship and early Hilary term examination sessions: End of week 8, Semester 1 Hilary & Annual examinations: End of week 3, Semester 2 Late Disability Service Registrations for Annual examinations: End of week 7, Semester 2 Supplemental examinations: End of week 44 (Friday 1st of July 2016), Semester 2. A full copy of the College’s guidelines on examination arrangements is also available on the web, and in alternative formats on request. A summary of student responsibilities and other important information is available from http://www.tcd.ie/academicregistry/exams/ Please note that once your examination accommodations have been identified and agreed with your Disability Officer, any queries in relation to your examinations including venues and timetabling, MUST be discussed directly with the Examinations Office, and not through the Disability Service. 15 Funding for supports Much of the study-related support for Irish students with a disability is financed through the European Social Fund (ESF) Student with Disability Fund. Information for funding supports for non-Irish students is available on the web at: http://www.tcd.ie/disability/prospective/. Trinity receives a per capita allocation based on the number of students registering with DS seeking supports. The National Access Office in the HEA administers applications and decides who is eligible for funding under this scheme. For further information on this fund, please read: http://www.studentfinance.ie/mp7575/fund-for-students-withdisabilities/index.html Students from outside Ireland will be funded via other sources and it is best to speak with the DS about this or any funded supports required. Assistive Technology ATIC refers to various Assistive Technology Information Centres located in the Trinity Library’s (BLU and Hamilton). Assistive Technology (AT) can help/assist students perform Information Technology (IT) functions that might be otherwise difficult or impossible to achieve. To ensure students get the best use out of technology, they may be given an appointment with the Assistive Technology Officer, Andrew Costello, in the ATIC space in the Ussher library. At this meeting an assessment for specific IT supports are discussed. This 30 minute assessment ensures that the correct technology is available, and that adequate training is agreed upon, to get the best out of technological supports. Each assessment will cover: 16 Previous use of technology. Satisfaction or difficulties in using technology. Introduction to a range of loaned technology available based on student needs. Ensuring that there are support channels in place if your student is having difficulty with their new technology. Unilink Occupational Therapy Service Trinity is unique in that we offer a confidential occupational therapy service for students who may be experiencing mental health difficulties, physical, sensory or chronic health disabilities. Unilink is run by the Discipline of Occupational Therapy in collaboration with the Disability Service. All staff members in the service are qualified occupational therapists and are bound by the Code of Practice of the Association of Occupational Therapists of Ireland. The aim of the Unilink Service is to enable the student, to develop practical skills and strategies to help them in their role as a student both academically and socially. Unilink is a student-centered service, this means that the sessions are guided by what the student needs and wants to do. Additionally it is up to the student whether they wish to avail of the service or not. Unilink is available on a one-to-one basis throughout the students’ university career. http://www.tcd.ie/disability/services/unilink-service.php 17 Academic Support Study skills and other support is provided by Student Learning Development http://student-learning.tcd.ie/undergraduate/ If you would like to make an appointment with one of the learning support psychologists please contact the Counselling Service on (01) 896 1407 to make an appointment. Students have access to an academic skills module via the online Blackboard module, which can be accessed from: http://mymodule.tcd.ie/ Students are strongly recommended to utilise these resources to assist with reading techniques, academic writing, referencing and exam revision. Academic support is also available from our website as leaflets, podcasts and in mp3 format and from TCD iTunes or YouTube: http://www.tcd.ie/disability/services/academic-support.php http://www.youtube.com/user/DSServiceTCD#p/u 18 Library Supports In addition to Assistive Technology Centres there are a number of other library supports available to students with disabilities, these include: Borrowing rights: Students with a disability registered with the Disability Service may be entitled to special borrowing privileges. Alternative formats: Reading material can also be provided in alternative formats such as Braille or audio. For help and general advice on using the library see the library Website and DS podcast: http://www.tcd.ie/Library/using-library/disabilities.php http://www.tcd.ie/disability/services/librarysupports.php Applying for Accommodation (Rooms on campus & Trinity hall) Accommodation process for allocation of room for students with disabilities: Trinity has limited accommodation on two main sites (the main university campus and Trinity Hall). A number of rooms on campus and Trinity Hall are accessible. Rooms are not fully supervised but they do have 24 hour security staff and residential wardens on site. The accommodation offered encourages independent living and this can create a lively environment but are not always suited to students who need a very quiet living space. Campus accommodation is mostly final year students or graduate students. Trinity Hall is ideal for first and continuing students but spaces are limited too. 19 If you would like to make a residential accommodation application to be considered on grounds of disability you must, before the closing date, complete the online application and contact the Disability Service team on 01-896 3111 or by email to disab@tcd.ie to arrange a needs assessment for accommodation. A needs assessment for accommodation will take into account the following criteria when prioritising applications for accommodation: 1. The nature and impact of disability – as stated by the applicant and documented with appropriate evidence. Priority will be given to applicants with the most significant needs based on mobility, balance, stamina and strength. 2. The nature and impact of the disability on travelling to and from Trinity including transport options and distance to the university from home. Priority will be given to applicants with difficulties in accessing public transport and those living furthest from Campus. Based on the criteria above, the Disability Service team will meet collectively to review all the applications and will make recommendations to the Accommodations Office. In turn, based on the availability of rooms on Campus and the priority given to applications, the Accommodations Office will inform applicants of any room offers. In some cases, applicants may be advised that accommodation in Trinity Hall better suits their individual needs. Please see full details at: https://www.tcd.ie/accommodation/StudentsandStaff/Students/ApplyforaRoom/ 20 Communicating with Parents Whilst the DS is aware that from time to time parents or guardians may have questions or concerns that they may wish to discuss with staff, it is important to acknowledge that a healthy working partnership between students and Disability Service staff, is based on trust. In the first instance, if you have concerns about your student or his or her progress in Trinity, the best person to discuss this with is your son or daughter. Legal obligations Data Protection legislation requires Trinity to establish a policy with regard to any discussion between members of staff in the Disability Service and parents / guardians, in relation to individual students and their progress through Trinity. All students are encouraged to take responsibility for their own learning, and DS is required to have due regard for its legal obligations to protect the confidentiality of its relationship with the student. Consent to Confidentiality Waiver If a parent or guardian approaches DS with a request to discuss their student's progress, in order to protect the confidentiality of the student, the following steps apply: 1. The student must complete the Consent to Confidentiality Waiver form and make an appointment with their Disability Officer or Unilink Occupational Therapist to discuss their consent, in advance of any communication with a parent or guardian. 21 2. DS will not engage in any form of communication unless this step has been completed. 3. Students need to be involved in all communication, and DS will ensure that students receive a copy of any written communication, and are informed of any outcomes from meetings or telephone calls. For example, if a telephone conversation takes place between a DS staff member and a parent or guardian, a summary of the phone call will be emailed to all parties, including the student. 4. In the case of a meeting requested parents or guardians with DS staff, the student must attend this meeting. A note or summary of the meeting will be sent to all participants for their records. 5. A Consent to Confidentiality Waiver must be completed for each phone call, email or meeting request. Due to ambiguities in dealing with requests for information from parents and guardians, the next section provides some guidance in relation to the kind of information DS staff can and cannot divulge. 22 Other useful information Who works in the Disability Service? The DS is managed by the Director of the Disability Service, Declan Treanor. There are two full-time Disability Officers, an Assistive Technology officer, four Occupational Therapists, and a number of administrative staff within the service. When students register with DS they will be assigned a Disability Officer who will assist them in obtaining the support they require in order to attain their highest academic potential. For further information on DS staff http://www.tcd.ie/disability/contact What is the Disability Service Student Ambassador Programme? The DS Student Ambassador Programme is a group of students who act as Ambassadors for the Disability Service and promote Trinity life and share their experiences of their university journey. Ambassadors are involved in an array of DS activities including Orientation programmes, training workshops and activities within the community. Ambassadors also have access to a series of rolling monthly workshops aimed at promoting personal growth and leadership skills. You have an opportunity to become an Ambassador at any point in your student journey and can contact your Disability Officer for further information. How will I know what type of support I need? The level of support required will differ between students, and even students with similar disabilities, as each student brings with them their own experience. There is a wide range of educational supports available for students with disabilities, including in-course, exam and library support. 23 Supports such as examination accommodations will be available to all students registered with the disability services and additional supports will be assessed through a needs assessment with a Disability Officer. Is there a policy in College for students with disabilities? Trinity is committed to a policy of equal opportunity in education and to ensuring that students with a disability have as complete and equitable access to all facets of university life as can be reasonably provided. The DS aims to assist and advise the Trinity community on issues associated with compliance with laws that relate to students with disabilities, including the University Act 1997, the Employment Equality Act 1998, the Equal Status Acts 2000-2004 and the Disability Act, 2005. http://www.tcd.ie/about/policies/equality-policy.php Does my registration with DS appear on my student record? You will be asked to indicate a disability on your record in MyTCD, and also indicate whether you require supports from the Disability Service (DS). This can only be seen by staff in DS and yourself. Your registration with DS and reasonable accommodations are not noted on your degree certificate. 24 How to make contact with the Disability Service Students can call into the office in Room 2054 of the Arts Building, on the entrance level past the Lecky Library entrance on the left. Phone DS on (01) 896 3111 for an appointment, Text 086 3442322, or you can e-mail the Service at disab@tcd.ie Who works in the Disability Service? Declan Treanor Disability Service Director E-mail: dtreanor@tcd.ie Tel: (01) 896 3475 Brendan Power Disability Officer E-mail: powerb7@tcd.ie Tel: (01) 896 3014 Declan Reilly Disability Officer E-mail: reillyde@tcd.ie Tel: (01) 896 3776 Andrew Costello Disability Officer and Assistive Technology Officer. Disability Officer Email: atic@tcd.ie Tel: (01) 896 2903 Caroline Morgan Disability Service Office Manager E-mail: camorgan@tcd.ie Tel: (01) 896 3971 Claire Gleeson UNILINK Snr Occupational Therapist E-mail: unilink@tcd.ie Tel: (085) 7585835 Carol Barry Executive Officer E-mail: disab@tcd.ie Tel: (01) 896 3111 Kieran Lewis UNILINK Snr Occupational Therapist E-mail: unilink@tcd.ie Tel: (087) 274 3879 We update information on our website regularly and put up news on Facebook: http://www.facebook.com/home.php?#/pages/Trinity-College-DisabilityService/275203522472?ref=ts 25 Other Useful Contacts Admissions Office Address: Academic Registry, Watts Building, Trinity College Dublin Telephone: 00353 1 896 4500 E-mail: academic.registry@tcd.ie Web: https://www.tcd.ie/academicregistry/admissions/ Fees Office Address: Academic Registry, Watts Building, Trinity College Dublin Telephone: 00353 1 896 4500 E-mail: academic.registry@tcd.ie Web: https://www.tcd.ie/academicregistry/fees-payments/ Student Health Centre Address: House 47, Trinity College, Dublin 2 Telephone: 00353 1 896 1556 Web: www.tcd.ie/College_Health/ 26 Accommodation Office Address: West Chapel, Trinity College Dublin Telephone: 00353 1 896 1177 E-mail: residences@tcd.ie Web: www.tcd.ie/accommodation/ Senior Tutor’s Office Address: House 27, Trinity College Dublin Telephone: 00353 1 896 2551 E-mail: stosec@tcd.ie Web: www.tcd.ie/Senior_Tutor/ Student Counselling Service Address: Third Floor, 7-9 South Leinster Street, Dublin 2 Telephone: 00353 1 896 1407 E-mail: student-counselling@tcd.ie Web: www.tcd.ie/Student_Counselling Examinations Office Address: Watts Building, Trinity College Dublin Telephone: 00353 1 896 2345 / 3710 E-mail: ASKEXAMS@tcd.ie Web: https://www.tcd.ie/academicregistry/exams/ 27 Students Union Address: House 6, Trinity College Dublin Telephone: 00353 1 646 8431 E-mail: frontoffice@tcdsu.org Web: http://www.tcdsu.org/ Careers Advisory Service Address: 7-9 South Leinster Street, Dublin 2 Telephone: 00353 1 896 1721/1705 E-mail: careers@tcd.ie Web: www.tcd.ie/Careers Notes 28