TOURISM DEVELOPMENT Making three ends meet Henrik Halkier Professor of Regional and Tourism Studies Aalborg University Denmark halkier@cgs.aau.dk http://www2.ihis.aau.dk/~halkier/ TOURISM DEVELOPMENT Making three ends meet Henrik Halkier Aalborg University Denmark halkier@cgs.aau.dk TOURISM DEVELOPMENT Making three ends meet Henrik Halkier Aalborg University Denmark halkier@cgs.aau.dk TOURISM DEVELOPMENT Making three ends meet 1. 2. 3. 4. 5. Introduction: Actors in tourism development Reasons to go / 1: Destination attractiveness Reasons to go / 2: Image and experiences Alternative strategies Nothing special? Extending the season in a cool location http://www2.ihis.aau.dk/~halkier/ Tourists and tourism: WHAT’S IN A NAME ? “someone who moves away from home on a temporary or short-term basis for at least 24 hours, whether travelling in his or her own country (domestic tourism) or going to another country (international tourism)” (Law, 1994 p.4). Tourists and tourism: WHAT’S IN A NAME ? ”Tourism may be defined as the sum of the processes, activities, and outcomes arising from the interactions among tourists, tourism suppliers, host governments, host communities, origin governments, universities, community colleges, and non-governmental organisations, in the process of attracting, transporting, hosting and managing these tourists and other visitors”. (Weaver & Lawton 2006, p.3). Tourism development MAPPING A TRIANGLE Public facilitators/ regulators Private providers Tourists Source: H. Halkier: Regional turismeudvikling mellem udbud og efterspørgsel, in Halkier et al. (eds.): Regional turismeudvikling mellem udbud og efterspørgsel, Aalborg: Aalborg Universitetsforlag, 2002, p 120 Reasons to go / 1 DESTINATION PULL FACTORS Geographical proximity to markets Accessibility to markets Availability of attractions Availability of services Affordability Peace, stability & safety Cultural links Positive market image Pro-tourism policies Reasons to go / 1 NORTHERN CHALLENGES ? Turkey Spain Slovenia Portugal M alta Italy Greece Cyprus Slovakia Romania Poland Lithuania Latvia Hungary Estonia Czech Bulgaria Switzerland Netherlands Germany France Belgium Austria UK Sweden Norway Ireland Finland Denmark 0,0 Expenditure/GDP (%) Receipts/GDP (%) International tourism in Europe. Source: Calculated on the basis of World Tourism Organisation 2005. 2,0 4,0 6,0 8,0 10,0 12,0 14,0 Reasons to go / 1 NORTHERN CHALLENGES ? Expenditure above EU average (% of GDP) 4,0 3,0 2,0 1,0 0,0 -4,0 -2,0 0,0 2,0 4,0 6,0 8,0 -1,0 -2,0 Receipts above EU average (% of GDP) 10,0 12,0 14,0 Reasons to go / 2 IMAGES OF OTHERS + - = Friendly images Investor appeal Dull images Indifference? Exotic images Tourist appeal Hostile images Enemy-making Reasons to go / 2 COMPLEX EXPERIENCES Attraction Cultural Organisation Individual Ruhr heritage Visiting relatives Collective Antalya football Corporate incentives Natural Achterhoek rural North DK coastal Antalya coastal Alpine skiing Attractions more/less possible to develop Organisation creates different ways to approach potential visitors ALTERNATIVE STRATEGIES? NEW EXPERIENCES? NEW COMMUNIKATION? No Yes No Better service Yes Hospitality Convenient/cheap transport Mouth-to-mouth information ALTERNATIVE STRATEGIES? NEW EXPERIENCES? NEW COMMUNIKATION? No Yes No Better More service promotion Yes Existing/new markets Digital convenience Analysis of competition? ALTERNATIVE STRATEGIES? NEW EXPERIENCES? NEW COMMUNIKATION? No Yes No Better More service promotion Yes More innovation New products/attractions/services Destination development, coordination Analysis of trends in demand? ALTERNATIVE STRATEGIES? NEW EXPERIENCES? NEW COMMUNIKATION? No Yes No Better More service promotion Yes More innovation Stronger brand Authentic and unique experiences Existing image as a challenge Relevance for all types of tourism? NOTHING SPECIAL? Extending the season in a cool location NOTHING SPECIAL? Extending the season in a cool location Conceptualising FOOD TOURISM RDA DMO F T T F F T Exchange to be increased INTER/NATIONAL CONTEXT NOTHING SPECIAL? Extending the season in a cool location