Operational Support Training and Progression Programme
1. Recruit Operational Support (ROpS)
Section ROpS1
Qualifying Criteria
The Candidate must attend at The dates of all musters attended The desired outcome of this
least 4 training musters as an must be recorded in the section is for the Candidate to
observer
candidates
personal
training gain an understanding of the
records
training requirements of both
Operational
Support
and
Operational Staff
Section ROpS2
Interviews
The
Candidate
will
attend
interviews with firstly the OIC and
the
Station
Manager
and
secondly with the CFO and DCFO
Section ROpS3
Approval
The Candidate must pass the The dates and copies of notices The process is standard NZFS
New Zealand Fire Service etc. must be recorded in the policy for recruitment and the
application process
candidates
personal
training candidate can also dispute the
records
results if they feel it necessary
1
The dates and details of the
interviews must be recorded in
the candidates personal training
records
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
The OIC and Station Manager are
to look for goals and aspirations
of the candidate while the CFO
and DCFO are the official
entrance interview.
2. Operational Support (OpS)
Section OpS1
Qualifying Criteria
The candidate must have completed at Starting dates of ROpS and OpS
least 3 months service as a Recruit service must be recorded in the
Operational Support.
candidates
personal
training
records
Section OpS2
Unit 1
Units 1-5 Basic Skills and Station Familiarisation
Induction
1. Facilities
1.1. Duty Roster
1.2. Cleaning Roster
1.3. Musters & Special Musters
2. Safety & First Aid
2.1. Hazardous substances
2.2. First Aid Kits
2.3. Fire Safety
3. Station Manuals and their purpose
3.1. Location of Manuals
3.2. How to access procedures
3.3. Interpretation
3.4. Responding to the station
2
The
candidate
will
show
competence in finding, accessing
and understanding
1. The National Commanders
Instructions Manual
2. The Local Procedures Manual
3. The Operational Management
Manual
All dates and details of the
candidates training and results of
that training are to be recorded in
the candidates personal training
records
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
The desired outcome is to know
whether or not the candidate is
happy to progress to full
Operational
Support
training
status.
The desired outcome is for the
candidate to show that they know
how to access all of these
manuals, find a particular section
and interpret its meaning.
Operational Support (OpS) (continued)
Section OpS2
Unit 2
Units 1-5 Basic Skills and Rank Structure
Induction
1. Know
the
Operational
Rank
Structure of the NZFS
2. Know the Regional and Area
Structure of the NZFS
3. Know
the
Operational
Rank
Structure of the Local Brigade and
how it relates to the Fire District
The candidate will show a
knowledge
of
the
overall
operation and Rank Structure of
the New Zealand Fire Service
1. Listing the Rank Structure
2. Defining the Local Brigade
Structure
All dates and details of the
candidates training and results of
that training are to be recorded in
the candidates personal training
records
The desired outcome of the unit is
that while the candidate will have
knowledge of the overall structure
of the NZFS they can display a
working knowledge of the local
brigade and how it relates to the
Fire District.
Section OpS2
Unit 3
Units 1-5 Basic Skills and Personal Safety
Induction
1. Know the theory of the Safe Person
Concept
2. Know & Understand the Personal
Protective Equipment issued to
Support personnel
3. Know the issues involved with FP
PPE
The candidate will display an
understanding of the Safe Person
Concept and knowledge of
Personal Protective Equipment
issued to Operational Support.
All dates and details of the
candidates training and results of
that training are to be recorded in
the candidates personal training
records
The desired outcome of the unit is
that the candidates will have a
basic knowledge of the Safe
Person Concept and will be
familiar with the PPE and the
reasons for its issue to every
member.
3
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
Operational Support (OpS) (continued)
Section OpS2
Unit 4
Units 1-5 Basic Skills and Vehicle Familiarisation
Induction
1. Understand the equipment stowed
on the support vehicle
1.1. Display a basic knowledge of
the equipment on the vehicle
1.2. Display a basic knowledge of
how the equipment is used on
the incident ground
2. Understand the placement of
equipment in the lockers
2.1. Display knowledge of the
location of equipment on the
vehicle
2.2. Know
the
reasons
for
placement and location of
equipment.
3. Understand
the
seating
arrangements in the vehicle
3.1. Know who occupies each seat
in the vehicle
3.2. Know the tasks and roles of
OpS occupying each seat
4
The candidate will display an
understanding of the equipment
and the reasons for the locker
locations of each item.
The desired outcome from this
unit is that the candidate will show
a basic knowledge of the
equipment and the uses for that
equipment and understand the
The
candidate
will
display importance of each items locker
knowledge
of
the
seating location.
allocations within the vehicle and
the roles and tasks of Operational Similarly the candidate will
Support who occupy those seats. understand the reasons for seat
allocation within the vehicle that
The candidate will understand the automatically allocates tasks and
“operational” advantages of both the role of Operational Support in
sections 1 & 2 of this unit.
an “operational” sense.
All dates and details of the
candidates training and results of
that training are to be recorded in
the candidates personal training
records
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
Operational Support (OpS) (continued)
Section OpS2
Unit 5
Units 1-5 Basic Skills and Operational Safety
Induction
1. Understand the basics of Incident
ground Command & Control
1.1. Know the incident ground
command structure
1.2. Know the difference between
“command” & “control”
2. Understand the use of “Nominal Roll
tallies”
2.1. Know the value of roll tallies on
the incident ground
2.2. Know the reasons for roll tallies
on the incident ground
3. Know the Local Procedure for
Operational Safety
3.1. Locate
and
access
the
appropriate procedure
3.2. Show a working knowledge of
Operational Safety as it applies
to Operational Support
3.2.1. At Structure Fires
3.2.2. At
Motor
Vehicle
Accidents
3.2.3. Hazardous substances
5
The candidate will complete an
exercise
“Incident
ground
Command & Control” and be
assessed on the accuracy and
knowledge of Command &
Control.
Expected
outcomes
are
knowledge and understanding of
the role that Operational Support
play on the incident ground at all
incidents and the show a working
knowledge of the command
structure and the value of
The candidate will show an Nominal
roll
tallies
offer
understanding of the use of roll operational safety on the incident
tallies and the reasons for their ground.
implementation on the Incident
ground.
The candidate will complete 3
scenarios with the emphasis
being Command & Control and
the use of roll tallies at given
incidents.
All dates and details of the
candidates training and results of
that training are to be recorded in
the candidates personal training
records
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
Operational Support (OpS) (continued)
Section OpS3
Equipment Related Tasks
6
1. Know how to use equipment by
completing 3 desktop scenarios
covering the following situations
1.1. Demonstrate knowledge of
equipment used in “traffic
management” at an MVA
1.2. Demonstrate knowledge of
equipment used in “scene
protection” at a Structure Fire
1.3. Demonstrate knowledge of
equipment used in “perimeter
control”
at
a
Hazardous
substance incident
2. Show
competence
in
using
equipment on the vehicle
2.1. Complete a practical scenario
for using equipment for traffic
management
2.2. Complete a practical scenario
for using equipment for scene
protection
2.3. Complete a practical scenario
for
using
equipment
for
perimeter control.
The candidate will display an
understanding of the theory
behind the three major tasks of
Operational Support at Incidents
by completing desktop scenarios
1.1, 1.2 and 1.3
The
candidate
will
show
competence
in
physically
handling the equipment used in
the practical scenarios 2.1, 2.2
and 2.3
All dates and details of the
candidates training and results of
that training are to be recorded in
the candidates personal training
records
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
The expected outcomes for this
section are that the candidate will
gain knowledge of the equipment
and show competence in using
the equipment for the full range of
incidents.
Operational Support (OpS) (continued)
Section OpS4
Basic communications
7
1. Personal Communications (Uniden)
1.1. Understand the functions of the
Uniden Handheld Radio
1.2. Understand the channels and
their uses
1.3. Understand the reasons for
Personal communications
1.4. Show competence in sending
and receiving messages on the
Uniden Handheld Radio
The candidate will complete
theory and practical exercises
showing competence in using
both the Uniden and the Simoco
Handheld Radios.
The desired outcome of this
section is for the candidate to
understand
the
differences
between the two types of
Handheld radios and to develop
an acceptable level of operation
Theory and practical exercises that
fits
with
Incident
will be determined by the communications.
Instruction manuals of both
Radios and the messaging will
follow New Zealand Fire Service
2. Fire
Ground
communications protocol
for
Fire
ground
(Simoco)
Communications
2.1. Understand the functions of the
Simoco Handheld Radio
All dates and details of the
2.2. Understand the channels and candidates training and results of
their uses
that training are to be recorded in
2.3. Understand the reasons for Fire the candidates personal training
ground communications
records
2.4. Show competence in sending
and receiving messages on the
Simoco Handheld Radio
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
Operational Support (OpS) (continued)
Section OpS5
1. General Fire Safety
Fire Service Promotional
1.1. The candidate will attend the
Topics
Bay Waikato Fire Region
Community Fire Safety Course
(when the course is available)
2. Smoke Alarms
2.1. Understand the function of an
accredited Smoke Alarm
2.2. Show competence in planning
the placement of Smoke Alarms
in domestic dwellings
2.3. Show competence in the
installation of Smoke Alarms
3. Escape Planning
3.1. Explain the procedure for
leaving a building on fire
3.2. Explain the fire risks and
dangers
that
present
themselves in a domestic
dwelling
3.3. Show competence in planning
escape routes and deliver a
presentation to small groups
explaining the virtues of escape
route planning.
8
The candidate will attend the
course and show knowledge of
the Fire Service Community Fire
Safety promotions and the Fire
Safety resources made available
to their brigade.
The
candidate
will
show
knowledge of and a high level of
competence in the planning and
installation of domestic Smoke
Alarms.
The
candidate
will
show
knowledge of and a high level of
competence in the planning and
execution of planning escape
routes for domestic dwellings.
The candidate will show sufficient
knowledge of 1, 2 and 3 to enable
them
to
deliver
“public”
presentations to small community
groups with confidence.
All dates and details of the
candidates training and results of
that training are to be recorded in
the candidates personal training
records
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
The desired outcome of this
section is for the candidate will
develop on ongoing approach to
Community Fire Safety and have
the knowledge and the ability to
deliver Community Fire Safety
presentations
to
community
groups and groups that seek
station visits.
Operational Support (OpS) (continued)
Section OpS6
Brigade Approval
1. Final Review & Assessment
1.1. The training schedule and notes
will be reviewed by the Officer
in Charge and the Brigade
Training Officer.
The overall training is assessed
by the training officers in order to
determine the need (if any) for
ongoing training that will develop
the candidates approach and/or
levels of competence are at an
1.2. The candidate will receive a acceptable level to the brigade
copy of the review and
recommendations for further All dates and details of the
training (if any)
candidates training and results of
that training are to be recorded in
1.3. The
candidate
will
be the candidates personal training
interviewed by the Chief Fire records
Officer and Deputy Chief Fire
Officer to discuss the Final
assessment and the training
recommendations with the view
to determine the level of
competence reached.
The outcome from this process is
to determine whether or not the
candidate has reached a level of
knowledge and understanding
that is acceptable to the brigade
and the brigade’s operational
safety standards.
1. The candidate will be given
the following options
1.1. To undergo retraining (if
recommended) or
1.2. Make
an
informed
decision on whether to
remain in the brigade or
not.
The brigade approval process is designed to give the applicant every opportunity to understand the level of competence required by the Brigade and the
standards that are acceptable to operational safety and personal safety in general.
9
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
Qualified Operational Support (QOpS)
Section QOpS1
Qualifying Criteria
1. The candidate must have completed This process is to ensure that the
at least 12 months service at OpS required levels of training and
level 1.
competency
have
been
completed to a standard that is
2. The candidate must have trained acceptable to the Brigade’s
and achieved the required levels of Operational requirements and
competency set for OpS level 1.
that the candidate has proven to
all members that their ability to
respond as part of a “team” is
evident.
3. The candidate must have gained the
approval of the Brigade Training All dates and details of the
Officers and the Chief Fire Officer candidates training and results of
and Deputy Chief Fire Officer
that training are to be recorded in
The desired outcome is that the
candidate has proven their ability
to perform the duties and tasks of
Operational
Support
in
an
“operational sense” and that the
candidate fits with the team focus
and approach to Operational
Safety.
the candidates personal training
records
This criteria is signed off at the interview with the Chief Fire Officer and the Deputy Chief Fire Officer prior to any advanced training or any further training
for the candidate begins.
10
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
Qualified Operational Support (QOpS)
Section QOpS2
Basic Skills
11
1. The candidate will attend the Bay
Waikato Regional 2 day “Basic
Skills for Fire Police/Operational
Support” training course.
1.1. Policy and Legislation
1.2. Area Structure
1.3. Vans
Responding to emergencies
1.4. Safe Person Concept
1.5. Lighting Plant
1.6. Traffic Management
1.7. Operational Support differences
1.8. Practical Salvage
1.9. Incident Ground Management
1.10.
Radio procedures and
practical exercises.
1.11.
Portable Dams
1.12.
PPV
Positive Pressure Ventilation
1.13.
Media Liaison
1.14.
Debrief.
The candidate must take their
Personal Training records to the
course and have each topic
signed off by the trainer/presenter
delivering the subject.
All dates and details of the
candidates training and results of
that training are to be recorded in
the candidates personal training
records
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
The desired outcome of attending
the course is that the candidate
will gain a general knowledge of
the course subjects which can
then be expanded on during
Station Training maintenance
Qualified Operational Support (QOpS)
Section QOpS3
Workplace First Aid
The candidate must complete a New
Zealand Fire Service First Aid course or
alternatively complete an approved
workplace First Aid training course with
their employer or St John Ambulance.
Every member of the New
Zealand Fire Service must have
the Basic workplace First Aid
qualification.
All dates and details of the
candidates training and results of
that training are to be recorded in
the candidates personal training
records
Section QOpS4
Safe Person Concept
1. Understand the aims of the Safe
Person Concept.
1.1. Explain the pattern of the SPC
flowchart
1.2. Display an ability to create a
presentation that delivers the
SPC message.
1.3. Show competency in delivering
the NZFS concept presentation
to small groups.
2. Complete 2 desktop scenarios that
demonstrate the Safe Person
Concept as it would relate to
Support Unit operations.
Demonstrate an understanding of
the concept and how it applies to
Fire Police in an operational
situation
12
Show the ability to use desktop
scenarios in a “practical” sense
for training Support Crews.
All dates and details of the
candidates training and results of
that training are to be recorded in
the candidates personal training
records
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
The outcome must be the ability
to train others in the use of the
concept in a practical sense and
to create an effective training
programme.
Qualified Operational Support (QOpS)
Section QOpS5
1. NZFS Policy
The
candidate
will
have
NZFS Policy and Agreed
Know the NZFS Policy on Support knowledge of the New Zealand
Support Activities
Units attached to Brigades.
Fire Service Policy on Support
activities.
2. Agreed Support activities
2.1. Explain the agreed list of The candidate will know how to
activities and the way that they access the Policy and the agreed
relate to your brigade.
list of activities in the Station
2.2. Show knowledge of the Agreed Manuals.
activities giving reference to the
Operations
Management All dates and details of the
Manual
candidates training and results of
that training are to be recorded in
the candidates personal training
records
13
SSO Wayne Pohe – Putaruru Volunteer Fire Police Unit - Bay Waikato Fire Region - 2009
The desired outcome is a full
review of Policy and Agreed
activities.
The ability to access and build on
training delivery for Probationary
Recruit
Operational
Support
(ROpS)