1 INFORMATION SPEECH I. DEFINED: increase audience knowledge or clarify, reinforce existing knowledge TEACH A. Four Purposes: (ways to do this) 1. Explain 2. Define 3. Describe 4. Analyze B. Impartial 1. Speaker state NO PERSONAL OPINION 2. Advocates NO ACTION 3. Makes NO RECOMMENDATIONS C. Listener’s Choice 1. Audience decides individually if change is needed or necessary 2. Listeners evaluate through choice what to do with information D. Factual 1. Research required 2. Non biased – impartial 3. Four R’s Criteria a. Relevant to topic b. Most recent c. Reliable, recognized source – professional credentials (Beware Internet) d. Reinforce main point (sufficient) Think newspaper – who, what, when, where, why, how 5. CREDIT SOURCES WITHIN SPEECH TO INCREASE CREDIBILITY EX: “According to Joe Schmoe, author of…” “In June, 1997 issue of Newsweek…” “From the Metropolitan Life Insurance Index…” Goals for information Speech A. Message clear 1. Introduction states purpose – what you want audience to know or understand 4. II. 2 2. B. C. III. IV. introduction states thesis/main idea in complete sentence form (includes topic and what you want to say about topic) Message accurate 1. No jargon, abbreviations, technospeak (consider audience knowledge on topic, consider audience educational level 2. Information factual (Four R’s) 3. Language clear, specific, concrete Message vivid 1. Attention getter – intro; No “Tonight I’m going to talk about…” or “My topic is on…” 2. Consider visual aid 3. Language techniques a. Repetition b. Cadence – rhythm c. parallelism (pattern and repetition) 4. Delivery techniques posture, eye contact, energy, no distracting mannerisms, BREATHE 5. Vocal techniques rate, pause, diction, emphasis, volume D. Message interesting *AUDIENCE CENTERED* 1. WIIFM – appeals, values (Maslow’s pyramid of needs) 2. Relevant, applicable to lives, needs – how use 3. Beneficial – why know Types of Topics/Examples A. Objects – cars, computers, toys, a collection, places – Vietnam Memorial, Grand Canyon, books B. Ideas – affirmative action, law, religious belief, right to die, home schooling C. Procedure – how to or how happens – tornadoes, develop pictures, resume, diet D. People – biographical (be careful to be factual, not testimonial) E. Events – holocaust, flood of ’97, Gulf War, job interviews Organization for Informative 3 A. B. C. D. V. Chronological – events as occurred, steps in sequence (history of Civil Rights Movement, discovery of AIDS virus, advances in treatment of cancer, development of space program, completing a form, filling out taxes) Spatial – physical, visual placement, direction (how to organize a closet, how to plan a garden, understand insurance form, design tee shirt) Cause/Effect – reasons why something happens(ed) and results (low reading skills, poor test performance, single parenting, AIDS, rising college costs) Topical – most versatile, examine aspect of broad topic 1. Pros/cons (home schooling, concealed weapons law, school prayer, affirmative action) 2. similarities/differences (types of hamburgers or pizza, textbooks, colleges, places) 3. compare/contrast (cars, grocery stores, products – vacuum cleaners, appliances, homes, banks 4. qualities (successful business person, student, athlete, product – computer, car) 5. contributions (ways United Way used, Red Cross or Helping Hand, city parks – places, people organizations – libraries, Boy/Girl Scouts 6. Natural divisions or qualifications (PG-13, college freshman, adult students, mystery novels, fantasy video games, kicking sports (soccer, football) 7. Advantages/disadvantages (balanced budget, investing, types of life insurance policies, home schooling, home business, welfare reforms) Strategies A. Explain – how or why or evaluate (balanced budges, chemical weapons, insulin’s effect on health) 1. Topical organization 2. Chronological 3. Cause/effect 4. Spatial B. Describe (working on crisis line, gang member, single parenting, hobby, place) 1. Spatial – visual, physical 2. Topical 4 VI. 3. Language techniques (word pictures, senses) C. Define – clarify (profile, pro-choice, affirmative action, sexual harassment, hypertension, child abuse) 1. Example 2. Dictionary 3. Own words – own experience 4. Operational – situational 5. Topical (comparison, similarities/differences, qualities) D. Analyze (why ads work, fat in diet related to heart disease, role of computers, increase in teen violence) 1. Topical 2. Cause/effect Memorable A. Audience Centered 1. Relevant to audience interests, needs 2. Beneficial to lives of listeners 3. Relate new information to known information 4. Analyze audience – demographics, location, occasion 5. How apply information to lives B. Help audience remember information 1. Build in redundancy – repeat key points especially in conclusion 2. Make clear main idea and purpose – mention three times; intro, body, conclusion 3. Vocal emphasis, gestures 4. Language techniques C. Narrow topic – aspect (not all you know) 1. Time frame 2. Three to Four main points 3. Simple ideas, clear language – use visual aids for complex ideas D. Pace information 1. Process three to four main points and evidence 2. Use techniques of transitions to help keep track of information a. Preview b. Review c. Internal summaries 5 VII. d. Summarize 3. Sources of evidence credited in speech 4. Allow time to process numbers, percents, statistics – don’t overwhelm with too many Credibility Techniques A. Components of Four C’s 1. Competence a. Practice! b. Eye contact c. Knowledgeable (research – four R’s) d. Organized e. Clear topic f. Responds to questions and comments 2. Composure a. Breathe b. Covers mistakes c. Controlled d. Poised 3. Commitment a. Energy b. Eye contact c. Relates topic to self, experience d. Sincerity 4. Character a. Approachable b. Pleasant, not intimidating c. Trustworthy B. Techniques 1. Initial (when leave seat) credibility 2. a. Appearance – appropriate for occasion b. Eye contact c. Posture d. BSLB – get audience attention before begin e. Your credentials, relate to topic Derived (middle) a. WIIFM b. Relate info to what’s known c. Knowledgeable – evidence – sources credited in speech 6 3. d. Organized clearly e. Clear main idea, purpose f. No distracting mannerisms g. Delivery techniques, vocal, gestures h. Eye contact – glance at notes i. TALK TO audience, not AT Terminal (when return to seat) a. Eye contact b. Summarize info, repeat main idea c. Appeals d. Posture e. End on effective note NO “Well, that’s all I have…” or “This concludes…” f. Willing to respond to questions, comments CHECKLIST 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Create desire to listen – WIIFM Help audience understand information Help audience remember information Apply information Attention getter introduction Your relation to topic – credibility Relate information to old or known information Organized Credit sources in speech Visual aids if appropriate Repeat main idea three times Conclude on strong note – attention getter technique FIVE P’S 1. 2. 3. 4. 5. Pick topic believe Practice Picture friends Position physical Pace 7 I. Persuasion Speech A. Goal – definition 1. Convince listeners that speaker is right 2. “Believe as I do” 3. Influence, change or reinforce values, attitudes, beliefs or behavior B. Differences – between information and persuasive. 1. Information – Speakers goals knowledge a. Purpose – define, describe, analyze or explain topic b. Listeners should know more after speech or confirm known information c. Listeners decide if action or change needed or necessary; listeners evaluate through choice d. Speaker advocates no action, states no opinion, makes no recommendations e. information impartial – facts only (who, what, when, where, why – newspaper backed up by sources of information/facts 2. Persuasion a. Emphasis on change, action b. listener should believe or do speakers claim c. listener should think, feel, act or believe differently after speech d. both sides of issue presented but goal is to convince audience that one side is better e. evidence is partisan, favors speaker’s intent C. Types of persuasion speeches 1. Inspire – influence, change or reinforce desired feelings, beliefs or behavior (MLK’s “I Have a Dream,” ministers, RFK – on MLK’s Death) 2. Convince – position – “believe or do as I do” influence, change, reinforce beliefs, attitudes 3. Actuate – change or reinforce behavior a. Passive agreement – head nod, this is good idea 8 Active agreement – immediate or soon physical, active response (sign petition, donate money, participate in something) Questions (proposal, claim, argument, proposition, statement) *Thesis/Main idea A. Fact – true or false, did or did not happen (courtroom) prove one side over another side examples: JFK was killed by one person; there was no “conspiracy theory.” The U. S. Knew Pearl Harbor was going to be bombed but allowed it to happen so that the American people would support the U. S. entry into World War II “OJ” murdered his wife and Ron Goldman. UFO’s exist and have landed in the U. S. but the government has covered up these occurrences. The destruction of tropical rain forests has had a devastating effect on worldwide economy PROCESS 1. Each main point is reason why claim is true 2. Evidence (facts, quotes, statistics, definitions, graphs, etc.) supports – proves main points 3. Credibility important a. Four R’s – relevant, reliable, recent, reinforce pt. of sources b. Personal credibility (initial, derived, terminal) 1. Your experience, training 2. Perceived competency (knowledge of subject, organization) 3. Composure (control) – emotions 4. Delivery skills (techniques – worksheet) 5. Conviction – commitment, energy, sincerity) 4. Refute opposing views (main reasons against claim) a. Acknowledge opposing views Respectfully to avoid listener’s inner dialogue “yeah but…” b. Present evidence which negates opposing view 5. Conclude by repeating claim 6. Best Organization Techniques a. Hierarchy – order of importance b. II. 9 b. Topical (categorical) 1. Advantages/disadvantages 2. Pros/cons 3. Similarities/differences 4. Qualities 5. Classification – section c. Refutation (especially if topic is well known and controversial) 1. Identify opposing views 2. Explain how you will refute 3. State your claim, position 4. Present evidence 5. Conclude by restating original claim B. Question of Value – evaluate worth of something (“better,” “best”) moral judgements – good, bad moral, immoral, right/wrong – based on personal opinions, values, beliefs, standards, motives, cultural background Examples: Abortion, after the first trimester is wrong. Abortion is legalized murder. Capital punishment is morally wrong. Bicycling is the best form of exercise. Animal rights are just as important as human rights. Rap music has become too violent and does not teens moral values. Spirituality is not taken seriously by society which encourages a materialistic viewpoint. Private schools offer a better education than public schools. PROCESS 1. Justify claim by defining terms 2. Establish standard to evaluate claim 3. Present evidence to support claim 4. PATHOS important – emotions, credibility, appeals 5. Emphasize emotional, mythical and personal proof 6. Briefly refute opposing views 7. Conclude by justifying your claim 10 8. C. End with vivid, attention getting technique (dramatic example, transcendence, call to action) 9. BEST Organization Techniques a. Hierarchy b. Monroe’s Motivated Sequence 1. Attention getter 2. Present problem or need (thesis) 3. Solution 4. Visualization (vivid description of positive benefits of claim/solution 5. Action approval – specifies to achieve goal – MLK, RFK, commercials c. Cause/effect d. Refutation e. Topical Claims of Policy – concerns future action, how to solve problem for specific situation, advocates change in policy, procedure or behavior, words “must” or “should” usually in claim Examples: The concealed weapons law should be repeated because it encourages “vigilante” violence and is dangerous to law enforcement officials. You must learn to turn stress into energy to improve your health. Three convictions of sexual abuse should result in castration. Names of sports teams and use of mascots involving Native Americans must be changed because it is demeaning to Indian tribes. School prayer should not be permitted in the public school systems. Public speaking classes should be mandatory for all college students. PROCESS 1. identify problem or need 2. Define terms, give necessary background 3. Recommend solution 11 4. 5. 6. III. IV. Explain specifics (who, what, when, where) Refute (discredit) other plans Conclude with positive benefits or negative benefits ( if…then…) then positive benefits 7. BEST Organization a. Monroe’s sequence b. Need/plan 1. Need 2. Plan 3. How plan meets/resolves need 4. Implement plan (specifics) c. Problem/solution 8. Emphasize logical proof Proof – how speakers support claims A. Extrinsic – objective, tangible facts found through research (Four R’s – quotes, definition, laws, contracts, statistics, graphs, etc.) B. Intrinsic – “inner” justify change in behavior, attitudes, beliefs, feelings Types of Proof A. Emotional (pathos) evoke strong emotional response (anger, shock, inspiration, admiration) 1. Appeals – Maslow’s pyramid of needs, values 2. Idealism – the world as it could be, the highest expectations of humanity – MLK, Mother Theresa 3. Transcendence – rise above differences to find unity, bonded by similarities, in common 4. Determination – long term struggle, deep commitment to cause over time, success at last by never giving up hope or abandoning struggle, even though cause is hopeless 5. Conviction – passionate belief in truth of claim, deep feeling of certainty that claim is just, righteous 6. Dramatic example – narrative, story or personal experience which illustrates message and stirs emotion (telethons – Crusade for Children) 12 Vivid descriptive language (poetic devices – similes, metaphors, alliteration, cadence, etc.) b. Word structures 1. Repetition (FDR “last night…”) 2. Antithesis (JFK “ask not what you…” 3. Parallelism (LBJ “Americans of every…” c. Delivery techniques (rate, pitch, volume, variety, pitch) Personal proof (ethos, credibility) 1. Competence (perceived by audience) a. Organization b. Sources c. Willing and able to answer questions or respond to comments 2. Character (sincere, honest, integrity) 3. Sociability (approachable, not snobby or intimidating, pleasant, friendly) 4. Composure (control, covers mistakes, poised, confident) 5. Energy (commitment, passion, intensity or sincerity) 6. Initial – leave seat to podium a. Appearance, suitable for occasion b. Eye contact c. BSLB d. Credentials 7. Derived (middle) a. Common ground if necessary b. Relate topic to audience’s needs (appeals) c. Knowledgeable – organized, proofs, main idea clear 8. Terminal (ending – back to seat) a. Eye contact b. Confident, effective ending c. Poised – in control d. Willingness to answer questions, respond to comments Logical Proof – reasoning techniques and arguments to prove claim, rational evidence, 3 parts: claim which must be proved, evidence which proves claim, conclusion which binds claim and evidence a. B. C. 13 Deductive – reasoning from general to specific; major premise + minor premise = conclusion 2. Inductive – reasoning from specific to general conclusion (FDR “last night…Japan has therefore undertaken…”) 3. Analogy – comparison of two cases 4. Cause – effect Smoking causes cancer. Missing classes lowers grades Mythical Proof – commonly accepted beliefs; stereotypes, not based on facts; social attitudes, cultural values; attitudes, beliefs which characterize a group or society. Redneck Christians Marines Men (Mars) Women (Venus) 1. D.