University of Wyoming Student Satisfaction 1994-2014 Three student surveys (March 2014) Noel-Levitz (NL) Student Satisfaction Inventory ACT Student Opinion Survey University of Wyoming Student Opinion Survey (UWSOS) Over 1,000 respondents per survey year Likes and Dislikes LIKES Campus Safety The Library Computer Facilities Faculty DISLIKES Parking Residence Halls Student Activity Fees Over 90 percent of UW students indicated they were pleased with their UW education and would also recommend UW to a friend or relative. Pleased with education at UW 100 95 96 95 94 96 94 90 80 Percentages 70 60 50 40 30 20 10 5 6 5 4 4 6 2004 2006 2008 2010 2012 2014 0 Pleased Displeased Quality of Instruction is Excellent 100 90 80 78 76 75 75 81 76 73 79 77 Percentages 70 60 50 40 30 20 15 14 15 13 14 13 10 8 9 7 2010 2012 2014 0 1998 2000 2002 2004 Satisfied 2006 2008 Dissatisfied Faculty available after class, in office hours 100 90 84 82 80 80 80 84 81 79 81 80 Percentages 70 60 50 40 30 20 11 11 1998 2000 10 8 10 2002 2004 10 7 6 6 2010 2012 9 0 Satisfied 2006 2008 Dissatisfied 2014 Classroom Facilities 100 89 90 80 77 75 79 74 73 70 70 Percentages 85 81 82 66 60 50 40 30 20 10 6 10 13 7 8 12 15 7 2 5 4 0 1994 1996 1998 2000 2002 Satisfied 2004 2006 2008 2010 Dissatisfied 2014 significantly more positive than national sample 2012 2014 Laboratory Facilities 100 90 80 78 71 70 Percentages 70 72 68 65 72 77 76 71 70 60 50 40 30 20 10 9 12 16 9 11 8 9 6 6 6 9 0 1994 1996 1998 2000 2002 Satisfied 2004 2006 2008 2010 Dissatisfied 2014 significantly more positive than national sample 2012 2014 Library Facilities and Services 100 90 93 82 81 77 95 92 87 80 92 81 70 70 Percentages 93 60 50 40 30 20 10 0 6 1994 10 1996 11 1998 15 7 2000 4 2002 Satisfied 2004 1 1 1 0 1 2006 2008 2010 2012 2014 Dissatisfied 2014 significantly more positive than national sample Library Resources and Services 100 90 80 75 77 72 81 79 82 81 82 81 Percentages 70 60 50 40 30 20 15 14 10 7 5 5 4 3 3 4 2002 2004 2006 2008 2010 2012 2014 0 1998 2000 Satisfied Dissatisfied Computer Services 100 90 80 88 85 76 76 73 91 88 86 86 84 76 Percentages 70 60 50 40 30 20 10 9 11 13 11 6 4 5 2 1 3 6 0 1994 1996 1998 2000 2002 Satisfied 2004 2006 2008 2010 Dissatisfied 2014 significantly more positive than national sample 2012 2014 Computer Labs Adequate and Accessible 100 90 80 84 83 76 86 84 85 85 80 75 Percentages 70 60 50 40 30 20 16 13 10 8 8 2002 2004 5 6 5 7 5 2006 2008 2010 2012 2014 0 1998 2000 Satisfied Dissatisfied 2014 significantly more positive than national sample Where Wyoming Residents Prefer to Get a Job Wyoming Colorado Other nearby state Other location in U.S. In another country Strongly Prefer or Somewhat Prefer 61% 38% 29% 39% 20% Would Consider 30% 46% 55% 46% 38% Would not Consider 9% 13% 13% 13% 38% Social Climate Descriptors of UW Friendly 83% Hostile 2% Socially inclusive 55% Socially exclusive 9% Respectful 77% Disrespectful 5% Conservative 44% Liberal 12% Concerned 37% Indifferent 17% Non-sexist 52% Sexist 13% Religion-tolerant 57% Religion-intolerant 10% Improving 64% Worsening 6% Is UW Homophobic? 45 40 42 36 33 35 Percentages 30 38 27 35 29 26 23 25 20 17 15 10 5 0 2006 2008 Homophobic 2010 2012 Nonhomophobic 2014 Financial Aid Services 100 90 80 Percentages 70 60 60 65 66 67 71 68 73 77 73 75 75 50 40 30 20 20 19 17 15 15 13 2004 2006 9 10 10 11 12 11 2008 2010 2012 2014 0 1994 1996 1998 2000 2002 Satisfied Dissatisfied 2014 significantly more positive than national sample Adequate Financial Aid Available 100 90 80 Percentages 70 60 53 56 52 58 53 66 62 66 66 50 40 30 26 24 22 26 24 20 18 16 15 2008 2010 2012 18 10 0 1998 2000 2002 Satisfied 2004 2006 Dissatisfied Linear (Satisfied) 2014 significantly more positive than national sample 2014 Tuition Paid is a Worthwhile Investment 100 90 80 72 70 Percentages 71 70 73 69 78 76 73 73 60 50 40 30 20 18 17 16 16 13 12 10 11 13 2006 2008 2010 2012 2014 10 0 1998 2000 2002 2004 Satisfied Dissatisfied Personal Security and Safety at UW 90 78 80 70 61 70 69 72 59 60 Percentages 70 68 77 74 73 50 40 30 20 10 14 9 8 8 5 7 6 4 4 4 3 0 1994 1996 1998 2000 2002 Satisfied 2004 2006 2008 2010 Dissatisfied 2014 significantly more positive than national sample 2012 2014 The Campus is Safe and Secure 100 90 83 81 80 80 86 83 81 86 87 84 Percentages 70 60 50 40 30 20 10 8 8 7 8 6 4 3 1998 2000 2002 2004 2006 2008 2010 6 5 2012 2014 0 Satisfied Dissatisfied 2014 significantly more positive than national sample Student Health Services 100 90 80 72 71 74 73 73 Percentages 70 70 75 70 75 66 67 60 50 40 30 20 13 16 10 10 12 12 1998 2000 2002 15 12 16 18 16 9 0 1994 1996 Satsified 2004 2006 2008 2010 Dissatisfied 2014 significantly more positive than national sample 2012 2014 Parking Facilities and Services 100 90 81 80 80 82 77 76 78 percentages 70 76 65 60 60 63 60 50 40 30 18 20 10 23 9 11 11 1996 1998 9 9 24 18 12 10 0 1994 2000 2002 Satisfied 2004 2006 Dissatisfied 2008 2010 2012 2014 Use of Mass Transit/ Shuttles 50 46 45 42 40 36 35 Percentage 41 30 30 31 2004 2006 25 20 15 17 12 14 12 13 2000 2002 10 5 0 1994 1996 1998 2008 2010 2012 2014 Cultural Programs 100 90 90 80 76 74 84 79 75 87 84 80 79 72 Percentages 70 60 50 40 30 20 10 7 6 8 5 5 3 3 3 5 3 1 0 1994 1996 1998 2000 2002 Satisfied 2004 2006 Dissatisfied 2008 2010 2012 2014 Veteran Services 100 88 90 80 Percentages 70 75 70 69 64 63 60 66 55 75 64 51 50 40 30 19 20 10 8 7 17 8 5 11 6 10 6 0 0 1994 1996 1998 2000 2002 Satisfied 2004 2006 Dissatisfied 2008 2010 2012 2014 Questions? The complete results of the 2014 Student Satisfaction Survey can be found online at: www.uwyo.edu/studentaff