EQUALITY COMMISSION FOR NORTHERN IRELAND Public Authority 2010 – 2011 Annual Progress Report on Section 75 of the NI Act 1998 and Section 49A of the Disability Discrimination Order (DDO) 2006 This report template includes a number of self assessment questions regarding implementation of the Section 75 statutory duties from 1 April 2010 to 31 March 2011. This template also includes a number of questions regarding implementation of Section 49A of the DDO from the 1 April 2010 to 31 March 2011. Please enter information at the relevant part of each section and ensure that it is submitted electronically (by completing this template) and in hardcopy, with a signed cover letter from the Chief Executive or, in his/her absence, the Deputy Chief Executive to the Commission by 31 August 2011. In completing this template it is essential to focus on the application of Section 75 and Section 49. This involves progressing the commitments in your equality scheme or disability action plan which should lead to outcomes and impacts in terms of measurable improvement for individuals from the equality categories. Such outcomes and impacts may include changes in public policy, in service provision and/or in any of the areas within your functional remit. Name of public authority (Enter details below) The Open University in Ireland Equality Officer (Enter name and contact details below) S75: Mr Gary Sloan, Assistant Director (Development) The Open University in Ireland 110 Victoria Street Belfast BT1 3GN Tel: 028 9024 5025 E-mail: W.G.Sloan@open.ac.uk DDO (if different from above): Please indicate whether you would prefer to receive correspondence from the Commission by: √ 1 Post Electronically S75 Executive Summary What were the key policy/service developments made by the authority during this reporting period to better promote equality of opportunity and good relations and what outcomes were achieved? The key policy/service developments made by The Open University in Ireland (OUI) in Northern Ireland were carried out against a background of The Open University (OU) implementing its new equality scheme in Great Britain As a designated public body in Northern Ireland the OUI continued to comply specifically with the duties of Section 75 of the NI Act 1998 and Section 49A of the Disability Discrimination Order (DDO) 2006. The major policy development arose from the appointment of a new Director responsible for the University’s operation across both jurisdictions in Ireland. The job description and specification for this post was much more external facing than previously and as a result the University has had more interaction with external agencies and representatives in Northern Ireland since the post was taken up in October 2010. This has enhanced good relations with external stakeholders and broadened the diversity of interest in The Open University in Northern Ireland. The major service development was the successful relocation of core staff to the University’s new regional headquarters at 110 Victoria Street, Belfast. This has led to a more unified and integrated platform for student and learning support in Northern Ireland. What are the main initiatives planned in the coming year to ensure the authority improves outcomes in terms of equality of opportunity and good relations for individuals from the nine categories covered by Section 75? The overarching objective of the University in Northern Ireland remains the same ie. to be open to everyone through the promotion and presentation of educational opportunity and social justice. The main equality and good relations initiative planned in the coming year revolves around the statutory need for The Open University in Ireland to revise its equality scheme to confirm, in form and context, to the revised Guide to the Statutory Duties published by the ECNI in April 2010. The OUI noted has acknowledged the ECNI’s operational list and notification timetable for this process under which each public authority 2 receives 3 months’ advance notification, followed by a formal request with a submission date of on or within 6 months. For the purposes of this exercise The Open University in Ireland has been included as 1 of 15 in the Commission’s ‘tranches’ for “United Kingdom (UK) wide authorities” An action plan and timetable has been drawn up and approved for the OUI’s revised scheme Please give examples of changes to policies or practices which have resulted in outcomes. If the change was a result of an EQIA please tick the appropriate box in column 3 and reference the title of the relevant EQIA in the space provided below: Outline change in policy or practice which have Tick if result of resulted in outcomes EQIA Persons of different religious belief Persons of different political opinion Persons of different racial groups Persons of different age Persons with different marital status Persons of different sexual orientation Men and women generally Persons with and without a disability Persons with and without dependants Continuing to ensure that OU recruitment adverts are reaching all communities in NI Same as above as well as continuing to recognise that political affiliation is not pertinent to everyone in NI Continuing to ensure recruitment adverts are placed within easy reach of all ethnic groups in NI Continuing to ensure that younger applicants are encouraged to apply Continuing to ensure that a ‘chill factor’ is not apparent towards unmarried staff Continuing to ensure that diversity continues to be welcomed particularly that new staff are comfortable being ‘open’ in this regard Continuing to address the need to attract more males to apply Continuing to ensure that the OUNI’s new premises and systems in Belfast are fully accessible Continuing to communicate more positively the range and benefits of OU’s flexible working policies 3 Title/s of EQIAs referenced: Equality Impact Assessment of The Open University’s Staff Recruitment, Selection and Appointment policies in Northern Ireland Screening of impact of relocating OUI’s student support and teaching operations to new premises. Section 1: Strategic Implementation of the Section 75 Duties Please outline evidence of progress made in developing and meeting equality and good relations objectives, performance indicators and targets in corporate and annual operating plans during 2010-11 Monthly presentations to all OUI staff have been given by members of the OUI’s academic staff on aspects of their teaching and learning activities. The presentations took the form of seminars in which participants were encouraged to express their views on the presentation and associated topics. This inclusive presentational approach enhanced understanding of all aspects of learning and teaching with the OU and in relation to equality and diversity, raised awareness about practicalities and sensitivities in relation to students with dependants and disabilities – all of which has helped engender a greater understanding of how to encourage good relations. Section 2: Screening Please provide an update of new/proposed/revised policies screened during the year. Title of policy subject to screening Relocation of Student Support and Teaching operations to new premises Was the Full Was initial Screening Report screening or the Result of decision initial screening changed issued for following consultation? consultation? Please enter F or R Yes/No R No Is policy being subject to EQIA? Yes/No? If yes indicate year for assessment. Review of these operations underway which may lead to an EQIA 4 Section 3: Equality Impact Assessment (EQIA) Please provide an update of policies subject to EQIA during 2010-11, stage 7 EQIA monitoring activities and an indicative EQIA timetable for 2011-12 EQIA Timetable – April 2010 - March 2011 Title of Policy EQIA None undertaken EQIA Stage at Outline adjustments to policy end March intended to benefit individuals and 2011 (Steps the relevant Section 75 categories 1-6) due to be affected. N/A N/A Where the EQIA timetable for 2010-11 (as detailed in the previous annual S75 progress report to the Commission) has not been met, please provide details of the factors responsible for delay and details of the timetable for re-scheduling the EQIA/s in question. Ongoing EQIA Monitoring Activities April 2010- March 2011 Title of EQIA subject to Stage 7 monitoring University Staff Recruitment Selection and Appointment policies Indicate if differential impacts previously identified have reduced or increased Differential impacts continue to reduce Indicate if adverse impacts previously identified have reduced or increased Adverse impacts continue to reduce Please outline any proposals, arising from the authority’s monitoring for adverse impacts, for revision of the policy to achieve better outcomes for the relevant equality groups: 2011-12 EQIA Time-table Title of EQIAs due to be commenced during April 2011 – March 2012 Possible EQIA of student admission policies Existing or New policy? Existing Please indicate expected timescale of Decision Making stage i.e. Stage 6 October – December 2011 5 Section 4: Training Please outline training provision during the year associated with the Section 75 Duties/Equality Scheme requirements including types of training provision and conclusions from any training evaluations. Attendance by OUNI Equality Officer at training/informational events organised by The Equality Commission for Northern Ireland. Certificate of Attendance gained by OUNI Equality Officer for attendance at Section 75: Guiding you through the New Equality Agenda, Tuesday 5 June 2010 organised by legal-island on behalf of the ECNI. Section 5: Communication Please outline how the authority communicated progress on delivery of the Section 75 Duties during the year and evidence of the impact/success of such activities. Reports to fortnightly meetings of the OU in Ireland’s Directorate Team Progress reports to the University‘s general Equality and Diversity Committee Section 6: Data Collection & Analysis Please outline any systems that were established during the year to supplement available statistical and qualitative research or any research undertaken/commissioned to obtain information on the needs and experiences of individuals from the nine categories covered by Section 75, including the needs and experiences of people with multiple identities. None Please outline any use of the Commission’s Section 75 Monitoring Guide. Used regularly for reference and guidance Section 7: Information Provision, Access to Information and Services Please provide details of any initiatives/steps taken during the year, including take up, to improve access to services including provision of information in accessible formats. The relocation to new premises improved public access to The Open University’s services and products in Northern Ireland. The new 6 building also provided modern access facilities for people with disabilities. In line with University policy information about the University is available in accessible formats. Section 8: Complaints Please identify the number of Section 75 related complaints: received and resolved by the authority (including how this was achieved); which were not resolved to the satisfaction of the complainant; which were referred to the Equality Commission. None received Section 9: Consultation and Engagement Please provide details of the measures taken to enhance the level of engagement with individuals and representative groups during the year. Please outline any use of the Commission's guidance on consulting with and involving children and young people. A range of public body representatives and representative groups were invited to the University’s new regional headquarters building in Belfast, including the ECNI, colleges of further education, schools, local university and community representatives. Section 10: The Good Relations Duty Please provide details of additional steps taken to implement or progress the good relations duty during the year. Please indicate any findings or expected outcomes from this work. Introduction of monthly presentations by members of staff about their work and contribution Please outline any use of the Commission’s Good Relations Guide. Used for reference and guidance. 7 Section 11: New/Revised Equality Schemes If the Commission has notified you of its intention to request a new/revised scheme or formally requested a new/revised scheme and associated action plan, please outline below what progress has been made in this reporting period. The Commission issued advance notification on 1 August 2011 and will confirm notification on 1 November 2011 with a submission date of 1 May 2012. An action plan and timetable was drawn up by the OUI Equality Officer with guidance from the ECNI and was approved by the University’s Equality and Diversity Committee on 7 April 2011. A copy of this plan and timetable is appended to this report. Section 12: Additional Comments Please provide any additional information/comments. It would be useful for the ECNI to highlight and share any particular points of good practice arising from Annual Reports. 8 Annual Report 1 April 2010 / 31 March 2011 ‘Disability Duties’ Questions 1. How many action measures for this reporting period have been 9 - Fully Achieved? Partially Achieved? 1 Not Achieved? 9 2. Please outline the following detail on all actions that have been fully achieved in the reporting period 2 (a) Please highlight what public life measures have been achieved to encourage disabled people to participate in public life at National, Regional and Local levels: Level Public Life Action Measures Outputs1 Outcomes / Impact2 National3 Maintain the proportion of new disabled undergraduate students Sustain OU average of 3.3% each year Improve the experience of disabled students Increase the satisfaction of disabled staff Regional4 Local5 ‘Open Events’ at new headquarters at 110 Victoria Street, Belfast Continued development of student disability database and proactive support - Monitor areas where disabled students may require more support - Assess completion rates complaints and study experience - Assess difference in job satisfaction between disabled and non-disabled staff Monitoring of attendance profile at these events Wider use of support tools and enhanced interactions with individual students Increased satisfaction, attainment levels and completion rates Increased job satisfaction perceived respect, recognition and status Increase in student enquirers and registrations Increase in retention numbers and studies’ satisfaction ratings Outputs – defined as act of producing, amount of something produced over a period, processes undertaken to implement the action measure e.g. Undertook 10 training sessions with 100 people at customer service level. 2 Outcome / Impact – what specifically and tangibly has changed in making progress towards the duties? What impact can directly be attributed to taking this action? Indicate the results of undertaking this action e.g. Evaluation indicating a tangible shift in attitudes before and after training. 3 National : Situations where people can influence policy at a high impact level e.g. Public Appointments 4 Regional: Situations where people can influence policy decision making at a middle impact level 5 Local : Situations where people can influence policy decision making at lower impact level e.g. one off consultations, local fora. 1 10 2(b) What training action measures were achieved in this reporting period? 1 2 3 Training Action Measures Ongoing staff development for frontline staff and Associate Lecturers and Local Advisers in Northern Ireland eg: Mental health issues including guidelines on how to respond to distressed and suicidal students. Disability Disclosure Outputs Monitoring and evaluation of feedback received from staff and students Outcome / Impact Enhanced understanding of, and sensitivity to, issues affecting students with disabilities leading to higher standard of student support Monitoring of numbers of students affected Enhanced understanding of, and sensitivity to, these important issues leading to higher standard of student support Enhanced understanding of, and sensitivity to, this important issue leading to higher standard of student support. Monitoring of disclosure rates 2(c) What Positive attitudes action measures in the area of Communications were achieved in this reporting period? 1 Communications Action Outputs Measures The training measures in Evaluation of feedback 2(b) above enhanced received internal communications, understanding and practice in these important areas. Outcome / Impact More integrated and efficient practice and enhanced student support 11 2 (d) What action measures were achieved to ‘encourage others’ to promote the two duties: 1 Encourage others Action Measures Much more proactive engagement with stakeholders Outputs Outcome / Impact Analysis and identification of genuine stakeholders Increase in visitors to headquarters building and wider understanding of the ethos , approach and relevance of The Open University 2 3 2 (e) Please outline any additional action measures that were fully achieved other than those listed in the tables above: 1 Action Measures fully implemented (other than Training and specific public life measures) N/A 2 N/A 3 N/A Outputs Outcomes / Impact 12 3. Please outline what action measures have been partly achieved as follows: 1 Action Measures partly achieved N/A 2 N/A 3 N/A Milestones6 / Outputs Outcomes/Impacts Reasons not fully achieved 4. Please outline what action measures have not been achieved and the reasons why? 1 Action Measures not met Specific EQIA of student recruitment and admission policies in Northern Ireland Reasons Complexity of surveying 3K+ students anonymously 2 3 5. What monitoring tools have been put in place to evaluate the degree to which actions have been effective / develop new opportunities for action? Milestones – Please outline what part progress has been made towards the particular measures; even if full output or outcomes/ impact have not been achieved. 6 13 (a) Qualitative ___________________________________________________________________________________ Evaluation of feedback received from frontline staff and associate lecturers in Northern Ireland ___________________________________________________________________________________ ___________________________________________________________________________________ _______________________________________________________________________________ (b) Quantitative ___________________________________________________________________________________ Monitoring and profiling of numbers of people attending ‘Open Events’ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ 6. As a result of monitoring progress against actions, has your organisation either: made any revisions to your plan during the reporting period or taken any additional steps to meet the disability duties which were not outlined in your original disability action plan / any other changes? Please delete: Yes / No 14 If yes please outline below: Revised/Additional Action Measures Performance Indicator Timescale 1 2 3 4 5 7. Do you intend to make any further revisions to your plan in light of your organisation’s annual review of the plan? If so, please outline proposed changes? _____________________________________________________________________________________ Revisions will take place in line with what the University decides to do centrally to enhance the student and staff experience at The Open University _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ 15