Coordinator Program Evaluation
Program #: Click here to enter text. Trip Start: Click here to enter a date. End: Click here to enter a date.
Coordinator name: Click here to enter text.
Other staff members/program assistants/drivers: Click here to enter text.
# of Participants: Click here to enter text.
Date submitted: Click here to enter a date.
This Word document should be saved on your computer and completed. You can download it at
http://www.franke.nau.edu/roadscholar/coordinatorprogramevaluation.docx. While the questions are
locked, the “Click here to enter text” space expands as much as needed.
Please respond briefly but completely to each section and submit this as an attachment via email to
Jennifer.beltz@nau.edu no later than 2 weeks after your program end date. If you cannot submit via
email please print out and submit a hard copy with your program packet.
OVERALL PROGRAM:
Describe your overall feeling about the program including its theme and flow.
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PRE-PROGRAM MATERIALS:
Describe in detail any information from Road Scholar catalogs, website, or Preparatory Materials which
you believe did not accurately reflect the program experience. (Refer to the Welcome Letter/Prep Mat in
your coordinator folder).
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Use the space below to describe in detail any information about this program which you believe
participants should have had before joining the program.
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FOOD/LODGING:
Evaluate the LODGING for this program. Comment if you stayed in multiple locations.
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Evaluate the FOOD/RESTAURANTS for this program. Comment on the various restaurants/sack
lunches/picnics, etc.
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LECTURER/PRESENTERS/ENTERTAINERS:
List presenters with a comment about each. Detail anything exceptional – either good or bad – about
presentations. Do presenters need better handouts? A/V presentations? Please comment with as much
detail as possible.
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FIELD TRIPS/EXCURSIONS:
Detail any highlights as well as any weather challenges/glitches/issues during field excursions.
Exceptional on-site guides (museum docents, park rangers) or special events?
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LISTENING DEVICES:
Detail your use of listening devices (if included in your program) and any specific issues encountered.
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OTHER STAFF/PROGRAM ASSISTANTS/DRIVERS:
Let us know how the other staff members assigned to this program performed their duties. Please list full
name with comments for each.
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TRANSPORTATION:
What mode of transportation did this program use? Bus/vans? Drivers? Please identify which were used
and detail any information that would help us improve our transportation and the safety of our
participants. Please comment on vehicle cleanliness, driver courtesy/safety, A/C and heat, driver
navigation, accessibility, missing equipment or equipment failure (first aid kit, step stools, flat tire, AV not
working, etc.).
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If there was a shuttle service that participants used pre- or post-program, please comment on this service
and how it was received.
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PARTICIPANTS:
Were there any participant incidents you wish to mention here? Was an incident report form filed? Please
detail this information here so we may cross reference it with any IR’s that are submitted.
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Were there any participant special needs issues you were not aware of ahead of time? How did you
handle this and how did it affect the program?
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Did any participant(s) leave the program dissatisfied? If so, please identify the participant(s) by name and
explain the nature of their dissatisfaction. Did you file an incident report?
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PROGRAM DETAILS:
Please let us know what “special” elements you added for participants that were not detailed in their
preparatory materials.
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In your opinion, what did participants MOST enjoy? (could be speaker, field trip, lodging, food, etc.)
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In your opinion, what did participants LEAST enjoy? (could be speaker, field trip, lodging, food, etc.)
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ADDITIONAL COMMENTS ABOUT THIS PROGRAM – YOUR EXPERIENCE, WAYS TO
IMPROVE IT, ETC.:
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Thank you for submitting this online (emailing the Word doc directly to Jennifer.Beltz@nau.edu
is preferred) or as a hard copy with your program materials no later than 2 weeks after your
program’s end date.
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