Appendix D Employees Comments 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 106.What do you find most satisfying at AUB Teaching + developing student faculties, making a difference for my country,research environment in my case is food Working in my University The possibility of communication between departments and schools,the unique atmosphere on campus,unique in lebanon! Academic feedom The students Being able to do research in a pleasant environment Being able to teach to interested students Educational wise 12 hours working shift Up to date teaching and sessions,Magnet hospital Its values,mission,vision,mutual respect among employees. The big AUB community The motivation of students AUB's mission and prestige,nice place Benefits HIP,HIP retiring plan,continuing education for staff,tuition coverage for staffs' children Teamwork Teamwork The impowerment provided to us with ability to correctly use our judgement and critical thinking Working with interesting and knowledgeable colleagues,creat students,being able to contribute to AUB and to the next generation. Atmosphere for research and education,support like ACC,CNS,OGC Quality of care to the patients Fair The experience that u get The prestige of the institution and the mixture of students (religious,political,economics) The most satisfying is the general conditions and climate at AUB Relatively better working conditions Working with children who have cancer Recognition by the innediate supervisor Educational benefit Dealing with patients,I do not feel that working at AUB adds to my satisfaction Nothing I am proud that I am working at AUBMC HIP,NSSF Educational benefits I am proud to work in a great educational inst.(self satisfaction) Educational benefit of children,the campus, quality of the students,encouragement to do research,professional attitude of management team, AUB mission,the history of the university and contribution to middle east. At AUB I feel motivated to do my work and to accomplish the challenging assignments given to me.Moreover I enjoy working with great team who become as family. Team work and coordination 2 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 Health insurance policy The opportunity to contribute to young peoples education at a prestigious university. The working condition equipments,monitors,quality of care ,continuing education. Continuing of education Orientation,residency period,Team work. Benefits The campus and the academic environments Prestigious institution, benefits, continuing education I love the campus,the people, the trees,the cats and the birds. Coordination and teamwork with my dept.and how my manager is helpful and friendly and how she is encouraging us. Personnel development Administration work Work enviroments I am proud happy to work at AUB The cooperative ambiance,the challenges All my right are preserved,punctuallity,secure paid salaries ???? I am proud,benefits coordination Feeling safe because my rights are fulffilled with the help of my direction. The most satisfying at AUB is the work atmosphere and the security feeling. Social enviroment commitment to quality support services Training and development The stability in the works The culture and environment in a general sense Challenging Intellectual work The benefits and general work environment Team work respect The salaries is good between all hospitals but not outside lebanon hospital Education Work environment AUB belevies and encourage the freedom of thought and expression Health insurance Team work and discipline The existance of carrer advancement chances General climate,support services such as ACC,continuing education CTC Security Secure job Adequate pay The academic environment and the overall campus Multidisciplinary relationship It is a nice place and good invironment to work in AUB has it is name worldwide. I think working at the university sports department is the best and I am very satisfied 3 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 The working environment,meeting people of a certain calibre Children education allowence and beauty of our campus Nothing AUB reputation,benefit The opportunity to contribute our education either in AUB or in the continuing education center at a considerabily fair prices. My manager is supporting and helpful,the technical experience that I am getting is good is good but it can be improved further. Its history cross cultural relations the campus the actual teaching. Job benefits Working with the student opportunities to serve the community. Job security Future The fact that I am associated to aub as an institution is enough Give people something to be passionate about! Good work environment and colleague University education payment for staff childreen The university payment,social status Nice ambiance fulfilling job apportunity for training Professional work Having the opportuiny of growing with our effort Professional development opportunities,challenging environment The most satisfying I am an employee in AUB AUB provides social and financial security to its employees. The satff education Teamwork,responsibility,recognition,incentives Reputation social activities,professionalism Stability of work at a safe institution with good reputation ,benefits of education at university for children. The academic environment and the overall campus Working with the atmost fair director dr.Rami mahfouz Competency with other institutions in the country. Job security,regular payment dates,children education system Medical benefits Being in a clear and pleasant environment,the air is smoke free,our department director fair and considerate,coworkers are helpful and nice Social status,experience Good students Experience Stability at work,AUB university payment for childreen ,good reputation Security and reputation Chance to meet very nice persons I am proud that I am working at AUB because if I compare it with other institution in lebanon I found that AUB is the best so the most satisfying is the free education and AUB for the kids of the employees. The campus 4 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 Better them many other institutions so far Working at aub is educational First of all I am too satisfying to do my work efficiently because of my boss who always gives me support in all my problems. Punctuality of salary payment. Best work at AUB and AUH but management are not equal. Good work environment ,continuing education benefits,nurse dorms,hostler,patient safety environment. Location,holidays ,multicultural friends. The name of AUB My supervisor is friendly and helpful. Professional development The reputation of AUB in lebanon and the region Professional development. Benefits and environment Being in the best academic environment available in the region. Good training in some specialities Clean and healthy environment,the people that I work with,faculty student. Provost office Maral The campus Policies Being in lebanon Job security Working at a well reputable organization The environment campus and all the benefits that you gain all throughyour working years. Benefits Stability Environment and working conditions. It is an institution that potentially allow self fulfillment and satisfaction. We all share our work problem and family problem. Need 4 work only at this stage. Great boss Proud to be an employee at AUB,great opportunity for kids to learn at aub Benefit Team work spirit The quality of faculty students. Interacting with students. Presence of job descreption. The environment work the AUB community professionalism within the commity . The implementation of the American system at work.I like how things are managed although nothing is perfect. Working in collaboration with certain colleagues,Student feedback re courses ,dealing with enthusiastic students,support given by ACC and CNS. I like my job os a professor I enjoy teaching and doing research the contact with the students is on enriching one I love being part of AUB. Challenging development opportuinit friendly relations. 5 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 Jafet library service to provide new articles and books Teaching and conducting research,interactions with students are valuable. Good students AUB is a nice place to work and there is job security and school benefit you also make good friends. Working for my boss who is very understanding and flexible yet expect performance to higest quality standards. Its educational climate and graduated work,work schedule is good as well,easy access to resources/materials,update. AUB is the only green sport in the area. The security feeling that AUB provides to the employee is the important factor that gives you satisfaction about working here, The communication the easy accessability to different manager in different department when needed provides you with the comfort that does not exist in other institution it feels like family. Friendly colleagues as well as as the campus. The opportunity for learning. Some excellent health care professional reputation The benefits that a staff gets in addition to the general working conditions and the campus life,respect from colleagues and faculty members. It gives me high respect and honour to work at AUB,I feel veery proud to be long to this institution that is very well organized and has very high standards at all levels and in many aspects. Very high standard and outstanding institution,good reputation,good medical treatment. Because it has higher standards medical field in lebanon and the region. Campus beauty,job security,updated technology and education,fame,diversity,heritage. AUB campus pay for performance intentive to learn and grow. The satisfying in working at AUB is the job security and the quality of work done. AUB is a nice place It is clean and to some extent organized the AUB campus is very beautiful workers and employees are very polite aub offers it employees good benefits. The relaxing view at the campus. Degree of overall job security ,cooperation between co workers, the moral of the people with whom I work,the policies and procedures (application,communication) The benefits that aub provide as health care and academic help and ethical dealings. Quiet and nice view one may find and enjoy walking along the green places on the campus 1 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 107.What do you find least satisfying at AUB The disrespect that the administration forwards the AUB faculty Disconnect being in New York The Appreciation of my Hard work,The very low financial conpensation relative to my work and responsibilities Right now the closure of the cafeteria! Job in security,lack of continuity in policies and procedures,an unccountable board of trustees,contracting HIP benefits and continuous rise in premium Communication between departments The salary and management attitudes toward staff HIP short term contract There is too much teaching,office sharing not good on many levels for an academic air of complacency Lack of team spirit Way of communication No adequate promotions according to individuals competencies,Employements at AUBMC critical care areas face more stressful work than regular work than regular floors and paid the same. Excessive policies. Low salary for high load and shift work The teaching load is high Yearly contract,no promotion and benefit of RA,unfair for the work done.very low salary of RA compared to instructors of the same education level (MS), no parking allowance even for Ras who are serving in this university since 2000, did not gety any increase in salary of RA in 2008 compared to other employees at AUB,unhealthy working conditions by by inhaling naphthaline +formaline (toxic substances) You don't often find the right person in the right position,it is not easy to transfer to another department Personally I am not improving and have learned nothing neither from my supervisor nor colleagues since and started to work here Management communication ,medical student lack of knowledge of policies,steril techniques salary and opportunities for promotion. Manager is not available and doesn't communicate with us ,unsatisfying salary Management and physician (students)unawarness of policies and procedures and indifference towards quality measure and infection control rspecialy dress code,management doesn't take action towards any complaint regarding quality and doesn't listen to anyone bad communication. Work load is very high and upper management is not doing anything about it Lack of good leadership or good management,lack of clarity of goals say onething do another,lack of transparency,pay is pathetic,playing of favorites. Bureaucracy sometimes,salary increase ,retirement plan Understanding and overload working is being so stressful Salary Financial rewards The mystery behind promotion and end of contracts Retirement benefits Pay Overload,doing the job of doctor's,very low salaries,not enough vacation timing compared to big multinational companies that AUB considers itself to be one of them,again very low salaries,giving false promises like gething more staff and increasing salaries. Salary is the main reason of resignation of RNS,cafeteria (AUH)food quality is low and expensive ,the relation between the medical team and the nursing team is always stressed Team work,8 hours shifts 7 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 Respect,appreciation as a person Work load,pressure,low wages,miserable annual salary ,poor moral climate. Nothing just to say that I have a very good manager. Absence of career ladder Promotion Poor management The tasks that I am doing are way beyond my job description and I think I deserve a better title that fits the work that I am doing in the lab Improvement and development position at work promotion Salary +Salary+Salary Salary extremly low HIP programs , infirmary and ER hassle whenever needed 3 years contract,appreciation of quality of research rather than quantity. As nurse what most bothers me is that there;s no fixed schedule or program.Also there's no Meal ticket for practical nurse while there's for staff nurse RN. Benefits and salary, HIP No NSSF for academic personnel,unsecure job due to renewal of contract on yearly' basis Poor equipments and not being listened to. Salary,food,HIP deduction. Basic salary for experienced nurses Pay grading system Traffic and proximity from home Pay,benefits Many stairs Salary No comment Too much policies Salary Salaries HIP HIP policies HIP discremination HIP unfair My salary The least satisfying at AUB is the salary paid towards my degree and work experience. Salary Benefits package The upgrade in some department not related to any rules on any qualifications. Lack of genuine cooperation Salaries are not reflecting of talent,knowledge,skills. Promotion HIP We don't get extra money for being in critical care setting as all hospitals in lebanon give. High load of work 8 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 Communication between department everything takes time to be done slow system Purchasing &HR-MC departments No recognition of work and performance,Low salary None Salary,Opportunities for promotion (lack of) Bureaucracy ,Appreciation of good work (lack of) None HIP Pay and benefits Exposure Salary,benefit,motivatic,advancement career shift,management. The salaries are very low for an excellent institution like AUB Salary,benefits package,upraisal policy and rewards Promotion are not fair on compared to job done and salary adjustments depends on subjective issues and not objectives The sense of provilage of being at this istitution the great campus the presence of interesting people events etc. Benefits and rewards are not fair enough Salary,cafeteria prices,overloaded Work environment,overloaded work etc. There is no clear explanation of the grading system at AUB, performance appraisal should be based on performance only.It should not be time restricted. The salary the space problem Salary and annual increase are most disatisfying factors Low salary:( Few opportunities for advancement but I am more encouraged now because my boss believes in internal promotions. Unfairness among employees grades and salaries Secure Transportation within aub is not facilitated and not to the needs of the instructors especially since some of us have better issues,but aub does not care AUB was and still building a positive organizational culture in the MEA Benefits salaries retirement plans Pay grades Salaries ,no rewards Salary benefits Lack of promotion opportunity for instructors lack of computers and printers in our department Working hours benefits Bureaucracy Lack of opportuinity for promotion,Salary and rewards The Benefit and rewards Being a new employee I have not found yet unsatisfaction issues Unsatisfied employees Salaries,promotions,rewards. Salary raise do not consider cost of living . Working with an unfair supervisor 9 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 Salary,promotion Low wages,rotation duties Salary Basic salary is low compared to outside AUB,basic salary is not adequate for the job and tasks we do,advancement promotion and raise minimal and not linked to productivity which lowers motivation. Benefits and rewards Stressful environment,no respect and appreciation whatever you do. Salary time long week hours Salaries,benefits,rewards. Promotions and salaries Work environment no chance to receive training and development. The freedom some managers are given without accountability. Nothing The promotion criteria No engouragement bad salaries disrespect unqualified supervisors and uneducated. Last satisfying at aub is that especially new employees are poorly paid. dealing with HIP employee in ER (FM) Work is very hard every employee work equal to ten employees that is not fair Long working hours 8-5pm especially for married women and men,low pay,no mean for promotion especially above grade 12,no financial rewards. Cleanliness and almost all houskeeping staff are incompetant,Doctor's monthly rotations (residents,interns& Med 4)that breaks the continuing of care,quality of food in the cafeteria. Low salaries The benefits and salary at AUB HIP office No retirement plan The outside enviroment of AUBMC I hear many comments concerning these issues الشحاذين وبائعي الكعكو اللوتو No retirement plan Promotion and pay and distance from home The salary not the benefits no fellowship contacts for residents,MOH beds for needed patients Unfair pay A big variation exists in the salaries among employees with in the same category and with similar qualifications,Unfair for the experience employee who is being paid less than a new comer. Addmissions rarely reply one the phone ,HR AUB rearely reply one the emails,Janitors are careless,Security no qualified ,CVSP chair is unrespectful I feel over worked and unappreciated and it was not until recently that I began to feel noticed and appreciated (i.e. through my new manager) Salaries Salary All the rest Shortage of staff according to members and acuity of patients. Need to improve team work Stressful work environment,Salary of night shift pharmacist are same as evening shift. The salary 10 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 Job improvement Nothing is being done to keep aub as the leader Low wages and department preferences Lack of communication Unfairness and wasta Salary,coordination between AUUB department Retirement program does not exist Working hours specially for staff who live very far away:) Miscommunication among faculty members Management ,the administrators non AUB The deeply rooted attitude that employees are never up to the expectations and the frequently flawed system practice of evaluation Pay in the least satisfying aspect.The salaries should be adjusted ,In addition medical and dentel coverage should be improved. The lack of resources in the english department.my computer is very old and slow and there are too few printers for all of us. Unequality in the opportunities provided for employees including the presentation of departmental work participating in meeting and attendance of training programs outside aub. Religious disparities:discussions that lack respect for my religion unavailability of a place for prayers. Lack of respect for my personal space. Benefits and retirement plan Lack of equipment,computers,projectors in fisk classes lack of technical support if a problem is encountered in class with pcs or projectors. My computer,I have been asking for a PC for over a year hahaha Research facilities in the department,Bureaucracy,in purchasing and in decision making at dept and faculty ,top-down leadersgip in the faculty The daily pressure on junior faculty which include not only excelling in teaching and research but also dealing with a negative environment that revolves around competition and lack of cooperation from other faculty members. Too heavy a teaching load to be able to efficiently conduct research and benefit fromm all available training and development opportunities. Lack of professionalism and in some cases ethical behavior,especially among colleagues.lack of resources and lab space,lack of quietness and presence of smoking areas outside offices and classes. There no development for staff and you feel that we are losing our degrees,No well organized training and staff promotions the salaries are very low and no bonus on good work and project achivement. My job requires team work but I keep find myself working alone without any support of my colleagues or from the management The campus is beautiful the academic environment is civilized and stimulating the general atmosphere is to levant diverse and civilized. Communication and planning . Annual merit increase is low,uncooperative environment,position requirement are not always fulfilled,political environment is increasing. Too much paper work and bureaucracy. The inequity in the salaries Increase salaries It is sad to see that a person is assigned to his position just to the fact of his connections and not of his qualufucations.It is sad to see that sometimes we as management positions are not trusted in the type of work that we do.Evaluation should be based on the quality of work should be taken into consideration in the end we try to add value to the work that we do . Salary increase Salaries adjustment is highly needed,creating a promotion ladder and a system that will aid employees and managers in deciding the best promotion for each employee,better office equipments to aid in increasing job effectiveness. 11 190 191 192 193 194 195 196 197 198 199 200 201 202 Research assistant need to have a clear definition of their status.,research assistants need to have more benefits,There is no representative committee for research assistant in order to organize their needs and requests. More attention for cleanliness ,old equipment. The least satisfying at AUB is the salaries because since 1996 salaries are not following the increase in high cost of living since that data till now and always aub was a pioneer in corrections of salaries before 1996. Team work in the same department and between department Presence of wrong persons in the wrong places,unjust promotion(social network over quality and experience),mechanism of service excellence award ,Inappropriate monitoring and inspection(i.e among heads and subordinates),noise pollution. Talthough AUB offers it employees good benefits the employee salaries are very low how are we to live with such salaries aub is a nice place working conditions are good but most of the time if not all of the time we are repeating the same thing over and over again we are bored we are handly doing anything we have nothing interesting to do Increase salaries. Salary are not fair Recognition and informal praise received for good work,AUB performance appraisal system,Training and development system,Job promotion system. The housing dept.is corrupt,the salaries and benefits are the lowest in the region for eng teacher,instructors are treated as second class at best. The payement is not well given with the reputation that AUB provides. Increase salary Benefits and rewards compared to tasks and working conditions. 12 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 108.What could AUB do to enhance your satisfaction as an employee Respect its own faculty Opportunity to visit AUB in Beirut Provide me with a professional promotion system,Provide me with a realistic salary that is parallel with my work and responsibilities. Spread AUB's environmental consciousness outside the campus walls into the neighboorshoods! Long-term employment schemes Enhance level of coordination between departments Raise faculty salaries considerably Less teaching hours,more support for research a better tension plan and a more adequate salary. Reduce teaching to make this more effective and enhance research priorities Make sure that if new staff are employed there is some pre-planning of this reorganise some departments,the academic calendar,the structure of degrees in part. Give opportionity for all employees to continue their education (masters) with all facilities to finish it Increase critical care areas payment benefits Relate more money reinnboursement to salaries to personnal effect,it is not fair for a basic salary 500000L.L between in old employee(10 years) and newly one or between hard worker and meet standard one. Increase salary Decrease teaching load and put more emphasis on research. More appreciation of our efforts and services at AUB My proposition wont be taken into consideration so prefer not to comment,thank you for this survey hope you will be able to enhance the satisfaction of the employees. Treat everyone fairly Frequent intensive and strict audit sounds Reduce work load Better leadership,more transparency,clarity of objectives. Reduce bureaucracy specially for inputs used in research .improve salary retirement plan. Full staffing and raise in salary on yearly basis Many things but you don't listen to employee Appreciate the hard work by promotion and salary Be more aware of policies regarding the judgement of our work. More benefits that related to retirements,more benefits that related to yearly appraisal. Pay me more based on qualifications,performance,quality of work. Get more staff,Increase the salaries considerably,Instruct doctors about their job descriptions. Walk the talk Increase salaries will solve a lot of problems for the institution and for the employee. 12 hrs shift and team work I don't think it can do anything Increase salary,decrease work load per person Implement a career ladder,increase salaries for those who work under the magnet umbrella Better pay,better management,more respect Promote me to a better position hence increasing my salary 13 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 To specify a specific target for every individual for promotion that is equally distributed for all employees,to reconsider the qualification of people each in his work position. Adjust my salary and grade Better salaries To have a fixed program and meal ticket overall we are family. Give us more security as academic employees. To increase the benefits Increase Salary,improve food,decrease deduction. Increase rewards,Increase salary. Trust team work training and development. Create a performance development system that does not depend only on the boss perception. Promotion at work,respect for seniority,better benefits Improve salaries,Improve benefits. Career advancement To help and give more benefits and rewards for old staff. Better salaries,HIP program Improve salaries and upgrad the staff those who deserve. Treat any body equally. Increase salary ,decrease hospital bill To improve my salary. AUB could adjust my salary to enhance my satisfaction as an employee. Take into consideration the qualification for the staff. Empowered would help me move my professional life and productivity to new heights. Retirenment plans for non-academic staff Truly bring it to the level of a based top echelon organization I think AUB is a great place as compared to other institutions. Higher level of ownership and transparency Promotion and fairness in pay Keep on take in consideration inflation rates Increase my salary My only comment is that this questionnaire is too long to be done by RNs especially at AUBMC Bring a good managements that values employees and treat them equaly Identify skills and rotate them To make me feel that I am at home Only the raise of salaries I think AUB is doing their best to keep us satisfied It is not permitted anymore that the most presitigious university of the reagon pays its employees this lowothers are willing to pay us triple what we get here for our experience so it is about time that AUB values it has. There should be an office reviews all salaries increase and promotions in all departments and faculties. Take care of elaborate the relation emotionally of financially between AUB of the employee ,I hope someday this evaluation can change something funding funding ,funding. 14 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 Empower directors to decide on the upgrades and rewards. Many things increase benefits,work condition employee continuing education etc. More traininf on various new technologies,more involvement in design decisions. Pay more give clearer retirement benefits. Salary increase Increase the salary please Managers and supervisors should be more objective with the performance appraisal of staff and to recognize and reward the truly efficient & creative staff. Give me opportunity for development and advancement major reform at all levels !!! We need more and more causes for traininf and development to keep updated Raise my pay,offer tempting seminars and workshop not during exam time or the lat day of the semester Should pay well and provide generous benefits also should be fairness and objective towards the job promotions. Increase salaries Improve salary scale work on retirement and merit plans. Training foe employees and chances for promotion. Offering more benefits ,meal ticket,bonus,free parking,increase salaries,full coverage for school,better HIP statues Intoduce some sort of promotion scheme for instructors e.g instructor and senior instructor this would be very encouraging. By staff education and staff development Development opportunities for employees who are competent reward quality employees Ensure promotions,improve salaries,give more independence in decisions making Improve salaries To be satisfied with my work is stimulating an increase of salary and cost of living thank you N/A Salary increase Need training in my field salary increase Show change,share positive experience,meet with all levels employees,spare time for socializing,questionnaire:add scale on top of each page delete boxes where there is no question it is a good way to collect data include more department to rate. Similar to most universities in the USA AUB could start working on providing a flexible working schedule that I believe would enhance productivity and increase motivation. Increase in salaries,accomodation for parking(free or cheap prizes for employees),meal tickets in hospital ( as service employee), increase in benefit for schools (children)decrease the price of HIP for the whole family Appreciate more initiatives and creativity we at the laboratory dept.are small working for the whole aub community the effort is done by teamwork and credits is given to the head only,thanks god that I am working with the utmost fair person in the whole community as Dr.Rami mahfouz. Upgrading system ,more financial benefits,rewards. Increase salaries to suit the living ,standards in lebanon More training session,and more benefits and bonuses. AUB should consider a policy for working mothers to work based on a flexible schedule less working hours. More benefits HIP,parking,meal tickets,bonus Increase salaries and give 4% annually,allow promotions Increase salary family plan 15 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 Increase salary Giving more benefits:meal tickets,free parking,increase salaries,full coverage for school of children not only for above grades,day care for baybies. More benefits and more apportunities to staff and employees especially regarding development and training and increasing the rate of the night shifts(currently 5000L.L) Offer me a chance to continue my education and to increase my salary. Focus on quality management involve the employees in decision making evaluate individual managers and their performance HR should not blindly trust every manager they should be assessed objectively to ensure that they are applying the policies and procedures. I am very satisfied and I am not saying that for saying but it is the true. Reform the promotion criteria ,reform the pay structure ,decrease the course load and increase funding for research. In addition to salaries which tend to null,compared with the very difficult economical circumstances we need to trust aub that’s what making me and most of my workmates looking for a safer job. Give employees their rights according to their job descriptions. More cooperative I hope a better days for AUB and AUH thanks from all my heart Flexible working hours,finiancial rewards. Provide neat and clean environment specifically at the hospital level,provide a variety of fruits and food at the hospital cafeteria. Study the results of this survey. Increase benefits and salaries of research assistants,Allow room for advancement. Treat me fairly. Increase the salary,add the nursing supplements to the basic salary. Salaries,retirement plan. Promotions and timing hours and career development and coming or skills development. MOH bed,fellowship contacts Matching reward with qualification responsibility,performance and experience. Better salary,Less HIP fees. Adjustment faculty salaries and plan merit,increase that at least meet the yearly inflation,reinstate tenure for faculty members. Be fair with all the employees and treat them equally and according to their religious. Improve salaries More recognition (both financial and praise) AUB must evaluate the employee according to his level of education and experience people with university degree should be recognized and have adjustment in salaries and grades . Clarifying my job description,encourage me to stay and not to use me a cheap labor,appreciate emergency medicine as a profession and not an axillary service. I need better salary more motivation better benefits promotion plan. Faculty need to be involved in education development. Increase salary and motivate employee more often maybe by a good salary increase ,Involving them in decision making often. Progress and change We should have a voice Raise our wages to match our tru work load Increase wages Non discriminatory treatment,create opportunity for advancement in the job. 16 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 Increase our salaries Listen to them to their problems and appreciate their loyalty before loosing them. Bonuses,training,improve processes Fairness in payments,Reduce working hours for specific academic department. Improve the ways and degree of communication among faculty members. AUB need to return to become an academic institution where academics make the decisions and not administrators. Salaries increase Treat employees with decency and show them little respect. AUB need to set a lower cap or the composition courses 25 is too many, aub should pay full time English instructors 20% more than it does. Increase salaries, provide an adequate place for prayers, provide an adequate place for prayers, provide equal opportunities for countinuous education and training in diverse topics for all employees.make use of the results of the employees satisfaction survey to increse employees satisfaction. Conduct studies on the high cost of living and raise salaries accordingly,implement stategies to entrace student learning by providing the tools facilities required,look into the promotion criteria for instructors. Provide opportunities for development and promotion to us as Instructors(instroctors don't get promoted which after a while I'm sure is frustrating and de-motivating. Get me a computer for God's sake I turn it ON go to teach come back at it is still loading Reduce the teaching load to 2 courses for the sake of promoting high quality research and in the interest of the students. Give staff their right payyears of service irrespective of any promotion ,you are demoralizing us. There should be more concern about staff problems and more staff development and training especially for it people since the world is moving at a fast pace and we are being left behind salaries need to be revised since they are below the market scale . Enhance the training and development program to meet the needs of all the employees. Better overall pay more and better qualified administrative support and better university wide communication inter faculty collaboration. More training that is practical not theoretical (HR workshop),more respect the individual employee and more consideration of his needs. Reduce paper work and enhance more human relation. Transparency a good environment to work safety in AUB cases first. Better pay, better management, more respect, encourage doctors to respect nurses more. Hire qualified people, have trust or take our opinion into consideration Increase in salaries To enhance the employee's situation, updated medical equipment. Increase salaries and improve performance to perfections in all medical and ethical fields of patients and employees services. Reforming training and reward system ,salary increase I would like to have a voice as an employee I am sure we are all working to enable aub grow it's just that any complaint needs to be taken Seriously not put it ion the drawers sadly this is happening frequently. Pay me fairly What about a salary increase a window in my office? So far my experience has been very good Increase salaries allow instructors to be part of FA do something to encourage us to stay. Enhance and encourage the involvement of the employees and especially faculty in the management and decision making at all levels. Less powers to board of trustees and administration and more to faculty and employees. AUB should recognize that students and faculty are the main reason for its existence and should make them at the care of its system and objectives. 17