THREE HUNDRED AND FORTY-FIRST MEETING OF THE TRUSTEES OF THE NATIONAL MARITIME MUSEUM 20 NOVEMBER 2014 IN THE BOARDROOM MINUTES Trustees present: Sir Charles Dunstone Linda Hutchinson Sir Robert Crawford Eleanor Boddington Chris Lintott Joyce Bridges Carol Marlow Eric Reynolds Gerald Russell Chairman In attendance: Kevin Fewster Margarette Lincoln Andy Bodle Anupam Ganguli Mike Sarna Christopher Gray Director Deputy Director Director, Operations and HR Director of Finance Programming and Exhibitions Director Museum Secretary Observing: Dr Tracy Long of Boardroom Review In camera session with Trustees and the Director No notes were made of this session. ~The Executive then joined the meeting for the Governance session ~ i. Chairman and Board matters Progress on current appointments: The Chairman reported that interviews for the academic role, the Royal Naval role and the maritime industries role had been completed and the selection panel's shortlist was now with Ministers prior to their recommendations being sent to No 10. Evaluation of Board effectiveness: The Chairman stated that Dr Tracy Long of Boardroom Review was present today to observe the meeting and that she would be reporting on the Board's effectiveness thereafter. The Chairman told the Board that Dr Margarette Lincoln, Deputy Director, would be stepping down in March after more than 20 years at the Museum and that proper tribute would be paid to her work for the National Maritime Museum at the Board's 6 March meeting. 1. Apologies Received from Jonathan Ofer. 2. Declaration of relevant interests related to this meeting Sir Robert Crawford declared for the record that he was no longer a trustee of the Greenwich Foundation for the Old Royal Naval College. 3. Draft Minutes of the previous meeting: 340 of 20 September 2014 The Board agreed the minutes to be a true record of the meeting and the Chairman certified the minutes accordingly. Regarding minute 9. i. Finance Report Q1 2014–15 and year end forecast as at Q1, it was clarified by the Director of Finance that the cost of redundancies would be met from a mixture of revenue funds – both from the surplus generated from the year and the balance from historic reserves. All Trustees were grateful for the work that had been undertaken by the executive and across the Museum to deal with the significant reduction in Grant-in-Aid in 2015-16 onwards. 4. Director’s Report Q2 2014-15 The Board noted the Director's Report. Trustees asked whether advance ticket sales for the Punchdrunk show Against Captain's Orders were in line with expectations. The Director responded by saying that the Executive were very aware that, unlike exhibition admissions, tickets for theatre shows were often bought well in advance. Consequently the Museum team was working closely with Punchdrunk, and with the Evening Standard and Corner Shop. Trustees noted and were very pleased with the Boeing sponsorship for the Observatory. Trustees wished their gratitude to be passed on to Maria Christou and Ioan Waight for the great work they did to resuscitate and save the life of a visitor who suffered a heart attack when visiting the ROG. 5. Director of Finance Report 5.1 Finance report as at Q2 2014–15 The Director of Finance spoke to the report. The Finance Committee had reviewed the Management Accounts at its meeting of 6 November and had approved the statements to come to the Board. Retail performance was doing well and the special exhibition Ships Clocks and Stars was well above its budget on both admissions and associated retail. The Director of Finance stated that the main reason for the underspend in staff costs is recruitment lag and that the main reason for the current capital surplus is timing differences between budgeted and actual spends. The Chairman of the Finance Committee reported that the Committee was happy with the overall picture and, with that, Trustees noted the report. 5.2 2014-15 forecast outturn as at Q3 The Director of Finance described how the £614k of costs (see also 3. above) of the restructure would be met by the year's operational surplus and by revenue reserves for the balance. The Chairman of the Finance Committee stated that the Committee had reviewed the forecast at its meeting of 6 November and that the Committee was pleased to recommend the forecast to the Board. The Board then approved the forecast outturn. 5.3 Strategic Risks as at 30 September 2014 The Director of Finance introduced the strategic risk register by reporting to Trustees that a new risk of a pandemic outbreak had been added to the register and that the risk of not receiving access to historic reserves had now been removed from the register as a result of the Museum Freedoms pilot. Trustees noted that the risk of poor staff morale had been increased to high under the present circumstances but also noted the mitigations. Trustees requested that the operating costs risks be re-expressed. Action: Director of Finance The Board then noted and approved the Strategic Risk Register as at 31 December 2014 which had been previously reviewed by the Audit Committee at its meeting of 6 November. 6. Collections Disposals The Deputy Director introduced the recommended disposals and stated that, for example, the Steam Capstan would not now be collected. Dr Chris Lintott then reported that, as required by the Museum's disposal policy, the external members of the Collections and Research Committee had been consulted and all had agreed with the proposed disposals. Trustees then approved the proposals for disposal from the collection. Trustees requested that at a future meeting the Museum's remit under the UK Maritime Collections Strategy (UKMCS), especially that aspect dealing with archaeological items across the UK, be brought back to the Board. This would enable the Board to consider how the UKMCS bears upon the Museum's responsibilities of maritime collecting and interpretation, and its ability to fulfil the Master Narrative. Action: Director ~Strategy Session~ 7. Endeavour project 7.1 Progress report as at November 2014 The Director spoke to the report. The success of the loan bid to DCMS was very good news as it unlocks not only the Kidbrooke aspect of the project but the accommodation element as well. A great deal of rapid work had been done on the HLF bid for the galleries, this had now been submitted and the decision is due in January. Trustees spoke about the timing of the Endeavour project works, the Museum's other projects such as exhibitions and agreed that taken as a whole there was a lot of work ahead. The Director drew attention to the fundraising table looking at the various funding streams for the Endeavour project which were already secured but that there was some £7m to raise. However, there was excellent recent tradition in the award of naming rights to philanthropists. While those around the table were unable to assist with significant philanthropic contacts, the Chairman would be helping a Development team of 7 and a new Development Director was due to start early in the next year. The Chairman spoke for Trustees by saying that the Museum is right to do this important and exciting project, Trustees will put their weight behind it and find a way of getting it done with energy and commitment - but time frames were tight. Trustees agreed, as the report recommended, to constitute a Development Committee as soon as possible. Action: Director and incoming Director of Development The Director took Trustees through the gallery contingency plans which would scale back the galleries if the Museum was unsuccessful with its HLF bid. Trustees considered that since the galleries were not on the critical Kidbrooke/ accommodation path the Museum should continue with its current plans and agreed to continue on the iterative scope v. funding journey for the West Wing galleries. 7.2 Approval to proceed with the next stages of three of the four elements The Director of Finance spoke to this section of the report. He stated that some start-up funds had been spent on each of the project elements and that currently the Museum was engaged in appointing the team for design and planning consent at Kidbrooke under the Scape framework. This design work would take 9-12 months before being able to start on site. Trustees agreed to proceed with the Kidbrooke and Accommodation elements of the Endeavour project as outlined in the report. The Board also agreed to continue with the galleries project process but to revisit the scale and scope if the HLF bid was unsuccessful. The Director confirmed to Trustees that there was a project team in place, in addition to core staff, for each of the Endeavour project elements. 8. New ticketing strategy including membership The Director introduced Jacquie Rowlands, an independent consultant, and Simon Daniels, Head of Development, then gave the background to the work that had been undertaken to grow revenue from the ROG and Membership via an across the board clarification and simplification of ticketing and an enhanced public offer. Trustees considered the report a very clear piece of work that made excellent sense. Its very clear propositions would reward the visitor's interest across the entire RMG site and the new arrangements could be linked to other offers for a good day out. It was also easy to understand for the visitor. Trustees were, however, very committed to value for the visitor's money and felt that there were quality issues to be addressed at the ROG although the Board recognised the new multi-media guide will help to do this. The Director of Finance confirmed that the cost of the multi-media guide package was included in next year's budget. The Board asked whether consideration had been given to the whole site charging option. It was confirmed that this had indeed been tested in surveys and these had shown it to be a poor option as it resulted in a decline in take-up. Regarding the Membership offer Trustees heard that the direct costs of servicing a Member is low as a journal, which would be a significant cost, is not produced. The Head of Development stated that the Life Membership option is not presently offered as it is an essentially a philanthropic proposition. However, Trustees thought that this is still worth considering as a long-term commitment would be very attractive to some wealthy individuals. In conclusion Trustees were entirely content to approve all the report's recommendations and the Board agreed to ticketing Option 2 and to leave the Cutty Sark prices as they are. Actions: Executive 9. Cutty Sark – update and programme to acquisition The Director reported that DCMS officers had been entirely supportive of the acquisition plans at the meeting held in September. Trustees agreed that a meeting is to be sought with the Chairman of the Cutty Sark Trust to discuss the way forward as soon as possible (though the Board understood that this was not likely to be until the middle of January). Trustees recognised that the vital task ahead is to ensure adequate visitation to provide an operating surplus sufficient for the planned requirements of major long-term maintenance. Trustees considered that while visitor numbers and revenues will always be of concern there is now good data on the context of visitation and every reason to expect visitor numbers to be at the very least maintained above the level required to provide stand-alone sustainability for the ship. Commercial Insurance The Board considered that a scenario of total loss through fire would not require insurance as the heritage asset would not be repaired or replaced. Equally a minor loss which could be quickly reinstated would not require insurance as this could be met from the Museum's operational budgets. However the risk of a medium size loss of a value of between £1–£5 million would result in HM Treasury expecting the NMM to meet all the costs from its existing reserves – all of which are currently delegated for other project expenditure or required for working capital. The Board concluded that this risk can therefore only be managed through a transfer of the risk to a commercial insurer. Insurance would provide the capital required to repair the ship and the business continuity cover which would cover revenue costs while the ship was closed to the public and without its income. Trustees then agreed, as a vital part of the acquisition, to request the consent of DCMS to maintaining the current commercial insurances for the ship and its operation. In conclusion the Board then agreed to: 1. progress the acquisition of Cutty Sark in to the national collection; 2. delegate decisions on many of the detailed factors to the existing Cutty Sark Committee of Gerald Russell and Eleanor Boddington with the addition of Sir Charles and Eric Reynolds over the period ahead which was without any scheduled Board meetings; 3. nominate up to 3 NMM Trustees to the CST Board to be drawn from the Committee - but only should this measure be required to facilitate the wind-down of CST; and to consider a decision on the acquisition at its 5 March 2015 meeting. Trustees therefore requested all the critical material relating to the case for acquisition to be brought together in one paper, with an updated financial due diligence, in order for the Board to be able to make an as fully informed and auditable decision as possible. Actions: Executive 10. Exhibitions and Galleries 10.1 5-year rolling programme [Please see slide set attached to these minutes.] The Board was grateful for the stimulating presentation given by the Programming and Exhibitions Director. Trustees considered the programme to be both excellent and well planned but requested that the Executive remain opportunistic and on the alert for prospects that might be spotted en-route. In response to Trustees' enquiry it was confirmed by the Executive that subsequent to the success of Ansell Adams there is an opportunity for a follow up by a high-end art photography show – if the right show appeared in the market. Trustees asked whether by linking the programme to the existing segmentation so closely other audience segments may miss out. The Director of Programming and Exhibitions reported that the presentation had concentrated only on the major shows and galleries and that there would always be smaller scale shows for niche or specialist audiences. It was also worth bearing in mind that there is also a lot more in the Museum to see and this will be doubly so when the Endeavour galleries are completed. It was recognised that schools were a great driver for family visits and it was confirmed that the programme is geared to exploit schools' interest in the Museum's subjects. The financial treatment of direct marketing expenditure (which is embedded in the exhibitions activity budget) was discussed. Marketing is one of the largest expenses in a major exhibition and when 100% of its costs is levied against the exhibition this often led to a financial plan which showed only break-even for the overall project. Trustees asked whether it is possible to charge for the much smaller shows in the Queen's House and elsewhere. The Director agreed that indeed these could be mounted and charged for but that smaller shows tend to be very sensitive to value for money judgements by the visitor. Trustees then approved this iteration of the Exhibitions and Galleries five-year rolling programme. 10.2 Rationale for touring exhibitions Trustees approved the rationale with no significant matters arising. 11. Matters arising from information in Volume B of the papers Trustees were grateful for the work done by those staff involved in safeguarding children and dealing with lost children. There were no other matters arising from the information in Volume B of the Board papers. 12. Annual presentation from National Historic Ships UK (NHSUK) Trustees noted the annual presentation by the Director, National Historic Ships UK and warmly commended its work. Trustees agreed that committed advocacy work for NHSUK is essential to minimise possible further cuts in Grant-in-Aid from April 2016 13. Next Board Meeting Thursday 5 March 2015. Minutes approved by Sir Charles Dunstone, Chairman Date