2 ND Q U A R T E R U T I L I Z A T I O N R E V I E W – 7 / 1 / 2 0 1 0 T O 12/31/10 E X P E R T I S E T R E N D S PARTNERSHIP A N A L Y S I S January 26, 2011 V A L U E S T A T I S T I C S P L A N N I N G T O O L S Premera – Medical Premera Medical – Inpatient & Outpatient Inpatient − Paid claims per member per month for Inpatient services increased significantly from $75.50 for 2nd Qtr FY10 (7/09-12/09) to $100.58 for the 2nd quarter FY11 (7/1012/10) Greater intensity and severity of large claims in 2nd Qtr FY11 compared to FY10 − The average length of stay for inpatient services decreased from 4.52 to 4.45 and 2nd Qtr FY 11 was below the Premera Norm Outpatient − Visits per 1,000 members for Outpatient services decreased from 1,071 for 2nd Qtr FY10 (7/09-12/09) to 1,058 for the 2nd quarter FY11 (7/10-12/10) FY11 was below the Premera Norm − Services per 1,000 members for Outpatient services decreased from 4,222 for 2nd Qtr FY10 (7/09-12/09) to 4,154 for the 2nd quarter FY11 (7/10-12/10) FY11 was below the Premera Norm 3 Premera Medical – Emergency Room Emergency Room − Paid claims per member per month for ER services increased from $15.68 for 2nd Qtr FY10 (7/09-12/09) to $16.87 for the 2nd quarter FY11 (7/10-12/10) and the paid claims per visit increased from $1,122.19 to $1,386.04 − Visits per 1,000 members for ER services decreased from 167 for 2nd Qtr FY10 (7/09-12/09) to 146 for the 2nd quarter FY11 (7/10-12/10) FY11 was significantly below the Premera Norm The increase in the ER per member per month cost coupled with the decrease in the number of ER visits for the 2nd Quarter FY 2011 compared to 2nd Qtr FY 2010 implies that members are going to the ER for more appropriate services. Large Claims − The number of large claimants over $100k increased from 18 in FY 10 2nd Qtr to 28 in FY 11 2nd Qtr − Top 30 claims for FY10 2nd Qtr were $4,039,411 compared to $6,428,623 in 2nd Qtr FY11, which is a 50% increase − 30% of the Top 30 Large Claimants in FY11 2nd quarter are lifestyle related claims compared to 20% for the FY10 2nd quarter 4 Medical Utilization Jul 2009 - Dec 2009 Jul 2010 - Dec 2010 % O v e r P re v io us Q t r Norm M e dic a l C o nt ra c t M o nt hs 25,780 25,620 -0.6% --- M e dic a l M e m be r M o nt hs 58,689 57,935 -1.3% --- 2.28 2.26 -0.7% --- $378.73 $431.76 14.0% $379.69 Paid Claims Per Member Per Month $75.50 $10 0 .58 33.2% $89.00 Admissions Per 1000 Members 46.41 51.99 12.0% 62.34 Days Per 1000 Members 209.99 231.16 10.1% 281.21 4.52 4 .4 5 -1.7% 4.51 $19,518.86 $2 3 ,2 16 .2 5 18.9% $17,132.22 $82.29 $88.80 7.9% $83.07 Visits Per 1000 M embers 1,071.00 1,0 58 .8 4 -1.1% 1,223.80 Paid Claims Per Visit $922.04 $1,006.39 9.1% $814.58 Services Per 1000 Members 4,222.87 4 ,154 .3 8 -1.6% 4,328.45 3.94 3.92 -0.5% 3.54 Paid Claims Per Service $233.85 $256.50 9.7% $230.31 ER Utilization: Paid Claims PMPM $15.68 $16 .8 7 7.6% $17.20 ER Utilization: Visits Per 1000 Members 167.66 14 6 .0 3 -12.9% 211.05 $1,122.19 $1,386.04 23.5% $977.92 $190.15 $205.97 8.3% $169.64 17,357.05 17,2 0 9 .0 8 -0.9% 15,222.06 $131.46 $143.63 9.3% $133.74 Utilization Category A v e ra ge C o nt ra c t S ize M e dic a l T o t a l P M P M Inpatient Average Length of Stay Paid Claims Per Admission Outpatient Paid Claims Per Member Per Month Services Per Visit ER Utilization: Paid Claims Per Visit Professional Provider Paid Claims Per Member Per Month Services Per 1000 Members Paid Claims Per Service 2010 Norm is based on Premera’s Alaska large group book of business 5 Top 30 Claimants – 2nd Qtr FY 2011 IC D 9 D e s c ript io n P a id C la im s C la im a nt E nro llm e nt S t a t us 1 Active LYM PHOID LEUKEM IA $637,444.16 2 Active ABSCESS OF LUNG AND M EDIASTINUM $596,946.25 3 Active SUBARACHNOID HEM ORRHAGE 4 Inact ive C HR ON IC ISC HEM IC HEA R T D ISEA SE $407,432.60 $3 9 8 ,4 12 .15 5 Inactive INTRACEREBRAL HEM ORRHAGE 6 A ct ive C HR ON IC R EN A L F A ILU R E 7 Active 8 A ct ive 9 Active M ALIGNANT NEOPLASM 10 Active M ALIGNANT NEOPLASM OF ESOPHAGUS $216,179.57 11 Active M ALIGNANT NEOPLASM $214,206.56 12 A ct ive 13 Active M ALIGNANT NEOPLASM OF STOM ACH $167,695.86 14 Active M ALIGNANT NEOPLASM OF FEM ALE BREAST $167,424.31 15 Active INTERVERTEBRAL DISC DISORDERS $165,856.79 16 Active M ALIGNANT NEOPLASM $162,320.61 OTHER M ALIGNANT NEOPLASM S OF LYM PHOID AND HISTIOCYTIC TISSUE SEPTICEM IA C HR ON IC ISC HEM IC HEA R T D ISEA SE A C U T E M Y OC A R D IA L IN F A R C T ION 17 Active 18 A ct ive OT HER C ON GEN IT A L A N OM A LIES OF HEA R T $362,998.06 $2 8 6 ,552 .2 5 $284,553.80 $2 72 ,9 70 .3 4 $232,411.38 $18 5,50 2 .0 6 $149,910.68 $14 6 ,12 8 .0 5 19 A ct ive D ISEA SES OF OT HER EN D OC A R D IA L ST R U C T U R ES $14 2 ,52 9 .2 1 20 A ct ive D IA B ET ES M ELLIT U S $13 4 ,8 6 6 .57 21 Active TWIN BIRTH, M ATE LIVEBORN $126,545.56 22 Active SPONDYLOSIS AND ALLIED DISORDERS $125,642.66 23 Active M ALIGNANT NEOPLASM $120,684.21 24 Active M ALIGNANT NEOPLASM M OUTH $114,832.69 25 Active M ALIGNANT NEOPLASM $111,887.70 26 A ct ive A C U T E M Y OC A R D IA L IN F A R C T ION $10 2 ,2 2 0 .4 6 27 A ct ive C ER EB R OV A SC U LA R D ISEA SE $10 0 ,8 8 1.79 28 Active INTERVERTEBRAL DISC DISORDERS $100,152.28 29 Active M ALIGNANT NEOPLASM 30 A ct ive C A R D IA C D Y SR HY T HM IA S $98,437.11 $9 4 ,9 9 7.4 4 6 Major Diagnostic Category Major Diagnosis Category Musculoskeletal System Circulatory System Health Status & Services Neoplasms Other Ill-Defined Conditions Digestive System Injury and Poisoning Nervous System Genitourinary System Respiratory System Mental Disorders Endocrine, Metabolic and Immunity Pregnancy and Related Skin and Tissue Infectious and Parasitic Congenital Anomalies Blood Perinatal Injury and Poisoning External Causes Total 7/1/2009 to 12/31/2009 Percentage Total Paid Paid PMPM of Overall Claims Total $72.99 $4,283,540.39 17.46% $32.63 $1,914,920.94 7.80% $41.96 $2,462,572.87 10.04% $29.69 $1,742,734.62 7.10% $39.34 $2,308,722.83 9.41% $32.48 $1,905,970.45 7.77% $29.02 $1,702,904.93 6.94% $27.78 $1,630,364.10 6.64% $22.72 $1,333,152.63 5.43% $21.49 $1,261,117.03 5.14% $16.25 $953,551.62 3.89% $18.20 $1,068,080.90 4.35% 7/1/10 to 12/31/2010 Paid PMPM Total Paid Claims $72.21 $55.01 $48.41 $44.05 $40.63 $31.72 $27.60 $26.93 $22.88 $21.64 $19.54 $15.90 $4,183,260.55 $3,187,103.13 $2,804,881.77 $2,552,074.11 $2,353,835.37 $1,837,462.80 $1,598,787.40 $1,560,049.66 $1,325,725.43 $1,253,743.55 $1,132,307.28 $921,243.97 Percentage of Overall Total 15.29% 11.65% 10.25% 9.33% 8.60% 6.71% 5.84% 5.70% 4.84% 4.58% 4.14% 3.37% $10.72 $629,178.84 2.56% $13.92 $806,641.56 2.95% $12.23 $4.42 $1.58 $2.16 $1.72 $0.69 $717,511.59 $259,455.57 $92,710.17 $127,059.43 $100,888.47 $40,264.72 2.92% 1.06% 0.38% 0.52% 0.41% 0.16% $12.24 $6.26 $6.17 $5.26 $1.31 $0.62 $709,293.22 $362,547.54 $357,488.98 $304,900.99 $76,008.99 $35,922.11 2.59% 1.32% 1.31% 1.11% 0.28% 0.13% $0.01 $738.00 0.00% $0.05 $3,059.58 0.01% $418.06 $24,535,440.10 100.00% $472.36 $27,366,337.99 Circulatory system jumped from #4 in 2nd Qtr FY 10 to number #2 in FY 11 100.00% 7 Caremark - Pharmacy Pharmacy Observations The number of total scripts/claims from FY11 2nd quarter (7/1/10 to 12/31/10) increased 4% compared to FY10 2nd quarter (7/1/09 to 12/31/09) The number of mail order scripts/claims increased 9% from FY 10 to FY11 2nd quarter − The University as well as the member receives costs savings with the utilization of mail order The total gross cost increased 8% from FY10 2nd quarter to FY11 2nd quarter − Pharmacy trend is currently around 10% nationwide and 14.5% for Premera Alaska The total amount paid by members decreased 1% and the average amount paid per member per claim decreased from $12.87 to $12.21, a 5% decrease from the FY10 2nd quarter The generic dispensing rate increased from 58.9% to 62.1%, a 5% increase − Caremark’s book of business is 66.1% and its Colleges and Universities benchmark is 65.2% − The increased utilization of generic drugs provides cost savings to the University and its employees 9 Pharmacy 2nd Qtr Comparison UNIVERSITY OF ALASKA Metrics Member Utilization Total Claims Distribution of Payable Claims Average Eligible Members Per Month Average Utilizing Members Per Month Percent of Utilizing Members Eligible Member Utiliz. Rate Per Month Gross Cost Total Gross Cost Average Gross Cost Paid/Claim Total Gross Cost PMPM Net Cost Total Net Cost Average Net Cost Paid/Claim Total Net Cost PMPM Member Paid Total Member Paid Average Member Paid/Claim Average Member Paid/Brand Average Member Paid/Generic Percent Member Amount Paid Drug Mix Single-Source Brand Dispensing Rate Multi-Source Brand Dispensing Rate Generic Dispensing Rate Generic Substitution Rate Jul 08-Dec 09 Combined Retail Benefit Claims UNIVERSITY OF ALASKA Mail Claims 130,311 100.0% 9,927 2,743 27.6% 0.73 114,905 88.2% 15,406 11.8% 0.64 $11,663,853 $89.51 $65.28 Combined Benefit Jul 09-Dec 10 Retail Claims Mail Claims 118,882 87.7% 16,736 12.3% 0.09 135,618 100.0% 10,016 2,822 28.2% 0.75 0.66 0.09 $8,536,815 $74.29 $47.78 $3,127,037 $202.98 $17.50 $12,634,997 $93.17 $70.08 $9,181,360 $77.23 $50.93 $3,453,637 $206.36 $19.16 $9,986,111 $76.63 $55.89 $7,255,281 $63.14 $40.60 $2,730,829 $177.26 $15.28 $10,979,723 $80.96 $60.90 $7,934,029 $66.74 $44.01 $3,045,694 $181.98 $16.89 $1,677,742 $12.87 $23.60 $4.97 14.4% $1,281,534 $11.15 $21.17 $4.54 15.0% $396,208 $25.72 $42.02 $9.47 12.7% $1,655,274 $12.21 $23.78 $4.76 13.1% $1,247,331 $10.49 $21.26 $4.34 13.6% $407,943 $24.38 $42.00 $9.06 11.8% 38.1% 3.1% 58.9% 95.1% 36.8% 3.0% 60.2% 95.2% 47.3% 2.6% 50.1% 95.0% 35.0% 3.0% 62.1% 95.4% 33.5% 2.9% 63.6% 95.7% 44.0% 2.4% 53.5% 95.6% 10 Appendix Medical Utilization Definitions Contract Months – Number of enrolled employees for a 12 month period Medical Total PMPM – Total medical cost on a per member per month basis Inpatient – Services provided to patients who are hospitalized Outpatient – Hospital based services where the employee is not admitted Professional – Primary Care or Specialist Care Physician services Average Contract Size – The average number of dependents (Spouse and Children) for each enrolled employee 12 Top 30 Claimants – 2nd Qtr FY 2010 IC D 9 D e s c ript io n C la im a nt E nro llm e nt S t a t us P a id C la im s 1 Inactive OTHER AND ILL-DEFINED CEREBROVASCULAR DISEASE $456,517.00 2 Active CHRONIC RENAL FAILURE $365,543.64 3 Active CARE INVOLVING USE OF REHABILITATION PROCEDURES $219,824.84 4 Inactive M ALIGNANT NEOPLASM OF BRAIN $211,650.97 5 Active ENCOUNTER FOR OTHER AND UNSPECIFIED PROCEDURES AND AFTERCARE $181,150.39 6 Active OTHER FORM S OF CHRONIC ISCHEM IC HEART DISEASE $173,402.09 7 Inactive LYM PHOID LEUKEM IA $165,240.29 8 Active POLYARTERITIS NODOSA AND ALLIED CONDITIONS $156,331.18 9 Inactive M ALIGNANT NEOPLASM OF PANCREAS $132,186.15 10 Active OTHER DISEASES OF LUNG $129,902.27 11 Active DIVERTICULA OF INTESTINE $117,407.24 12 Active ATHEROSCLEROSIS $113,823.53 13 Active M ALIGNANT NEOPLASM OF BODY OF UTERUS $106,721.36 14 Active SYM PTOM S INVOLVING HEAD AND NECK $105,626.39 15 Active OTHER DISEASES OF LUNG $104,227.67 16 Inactive PLEURISY $103,975.20 17 Active COM PLICATIONS PECULIAR TO CERTAIN SPECIFIED PROCEDURES $103,067.50 18 Active M ALIGNANT NEOPLASM OF FEM ALE BREAST $102,124.21 19 Active OSTEOARTHROSIS AND ALLIED DISORDERS $96,458.03 20 Active INTERVERTEBRAL DISC DISORDERS $91,949.18 21 Active ACUTE M YOCARDIAL INFARCTION $90,321.39 22 Active ACUTE M YOCARDIAL INFARCTION $87,048.39 23 Active OSTEOARTHROSIS AND ALLIED DISORDERS $83,581.03 24 Active M ENINGITIS OF UNSPECIFIED CAUSE $79,800.97 25 Active OSTEOARTHROSIS AND ALLIED DISORDERS $79,689.79 26 Active OTHER COM PLICATIONS OF INTERNAL PROSTHETIC DEVICE, IM PLANT, AND GRAFT $79,579.22 27 Active M ALIGNANT NEOPLASM OF FEM ALE BREAST $77,066.53 28 Active SPONDYLOSIS AND ALLIED DISORDERS $75,572.52 29 Active OSTEOARTHROSIS AND ALLIED DISORDERS $74,936.13 30 Inactive OSTEOARTHROSIS AND ALLIED DISORDERS $74,686.34 13 Our Mission To be the worldwide value and service leader in insurance brokerage and risk management services Our Goal To be the best place to do business and to work www.lockton.com © 2009 Lockton, Inc. 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