Greetings!
A staff person (or persons) under your supervision recently completed the
Engaging to Build Trusting Relationships training on 3/16-18/2010 in Green Bay:
Memorandum
TO:
Child Welfare Supervisors
FROM:
Kristin Lampe, Training Specialist
RE:
Engaging to Build Trusting Relationships
Post-Training Follow-Up
A worker in your unit recently completed Engaging to Build Trusting Relationships
training. It is extremely important to put into practice what one learns in the
training environment through transfer of learning activities. This particular
training emphasizes skill based practice while working to engage with families.
If we have a copy of your worker’s individual post training action plan on file,
you should have received (or will soon receive) a carbon copy of your worker’s
individual action plan following Engaging training. This plan focuses on how the
worker will implement the training acquired into their daily practice. We suggest
that you utilize this action plan in a post training conference, supervisory review,
or unit meeting.
In order to support you in your role as teacher and coach, we are supplying a list
of discussion questions that build upon the foundation of awareness, knowledge
and skill from Engaging to Build Trusting Relationships training:
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Ask the worker to explain the importance of recognizing the culture of
each individual family and how understanding the role of values and
codes of conduct can assist in the engaging process.
Ask the worker to define the core conditions of a trusting relationship.
Ask the worker to identify and explain the multiple skills contained in the
exploring and focusing engagement skills (see handout sent).
Ask the worker to explain the optimum distribution of skills and how this is
utilized in the engaging process
Ask the worker to demonstrate three techniques for learning and
expressing the family perspective
Ask the worker how he/she will operationalize strengths identified in
assessments
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Ask the worker to describe the dual focus of child welfare work:
addressing needs and identifying strengths
Ask the worker to discuss the six types of solution focused questions and
how they will incorporate these in their work
Ask the worker to describe Prochaska and DiClemente’s stages of change
model and how this approach can decrease resistance and assist in
engaging families.
Ask the worker to discuss how he/she plans to incorporate engaging skills
into everyday practice with families.
Of course, I understand that it is always a difficult task to find time for transfer of
learning in your supervisory sessions, but hopefully this will assist when you have
the opportunity.
Please feel free to contact me if you have any questions. My office number is
(920) 465-2960 (920) 465-2960 , or you may email me at: lampek@uwgb.edu