University of Alaska
Joint Health Care
Committee Meeting
October 21, 2015
Confidential – Not for distribution
Agenda
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Introductions
Retrofit program overview
– The challenge
– The solution
– The partnership
Program results
– Outcomes
– Survey results
What’s next
Q& A
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Introductions
Katie Digan
Jade Dismore
Business Development
Strategic Account Director
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RETROFIT PROGRAM
OVERVIEW
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The opportunity
University program goals
| Improve health
| Control healthcare costs
| Engage employees via a virtual program
| Contribute to a culture of health and wellness
Retrofit key capabilities
| Targeted weight management solution
| Virtual program; easily accessible
| Industry leading outcomes
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The solution
COACHING
CLASSES
COMMUNITY
• Registered dietitians, exercise
physiologists & behavior coaches
• Live weekly expert-led classes
• Expert-moderated online community
• Available 7 days a week
• Personalized 1:1 video conferencing
with your expert
• Topics include exercise, nutrition
and mindset
• Peer support that builds and transforms
culture
• Proactive feedback
• Fun, interactive expert education
• Unlimited access to your dedicated
experts
• Inspiring everyday strategies
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• Integration with your current wellness
program
• Company challenges to drive health,
happiness and performance
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6
The partnership
• 6-month coaching pilot
– 8 coaching sessions
– Fitbit activity tracker & wireless scale
• 40 slots
• Launch April 2015
• Demographics
– 28 Female; 12 Male
– Average age 48 y/o
– Average starting BMI 41
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Communication
1
4
INTRO #1
INFO SESSION
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2
5
INTRO #2
APPLICATION
3
6
REMINDER
SELECTION
Engagement
INFORM
3,900
employees
EDUCATE
458
registered
11%
SELECT
49%
APPLY
84%
ENROLL
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4.5x
224
attendees
188
applicants
40 available
slots
PROGRAM RESULTS
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Overall program results
OVERALL
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100% still engaged
Average weight loss = 15.6 pounds
Weigh-ins exceed scientific best practice
Weight loss meets book of business targets
Steps are lower than program average
Highest weight loss 48 lbs.
High level outcomes
Mid-point Outcomes
Final Outcomes
Through week 13
Through week 26
90% lost weight
88% lost weight
40% have lost > 5%+ of their weight
50% have lost > 5%+ of their weight
3% have lost > 10%+ of their weight
25% have lost > 10%+ of their weight
73% lost > at least 1 BMI
70% lost at least 1 BMI point
68% weigh in 3+ days per week
58% weigh in 3+ days per week
98% log 5+ food entries per week
88% log 5+ food entries per week
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Percent of goal
Week 26 Results
Program goals
Participant engagement exceeds expectations
Attend 8 of
8 sessions
1 weigh
in/track per
week
Attend 75% of
online classes 20/26
Complete
final survey
8
4
21
39
98%
70%
98%
88%
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*All data represents time period 4/13 through 10/15
Food logs per
week
18
88%
have at
least 5/wk.
Survey quotes
“I can’t say
enough about
how this program
has helped me
and changed my
life!!
”I loved the program. It
has helped me so
much. The 1-on-1 is
very informative and
you do a great job of
teaching us and helping
us change habits.”
”The Retrofit experience was the best thing I could
have done for myself. I have learned so much over
the past 6 months. The lifestyle changes I have
added to my life have been exciting, challenging,
monumental steps forward, invigorating, and a
huge leap towards my goal of living a healthy life. I
look forward to the future of how this experience will
impact my life. I am very thankful for the whole
experience. Thank you!!”
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”I am really thankful
for being selected
as part of the pilot
group. I was
reinforced on
subjects I know and
introduced on some
I didn’t know and
others that needed
to be polished. I
have a long way to
go, but I now have
the tools to help me
accomplish it. I feel
much stronger with
my decisions.”
Survey quotes continued…
“I really liked the program
and appreciate the fact
that the College funded it
and I was allowed to part
take in the pilot. The life
changes and tools that
I've gained cannot be
marked with a monetary
value.”
“This program taught me
a lot about what I was
doing and really opened
my eyes to what I was
putting in my body. Great
work! The 1-on1 sessions
with Dara and her daily
feedback were the key to
success and she is
amazing!!!!”
“I LOVED the program! I have been a yoyo dieter for years, and I always gain the
weight back plus some. The quick fix diets
are impossible to sustain. Retrofit gave
me my life back, I am so pleased with the
results. I am off the diet bandwagon
forever!
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“This has been quite a
journey, and Lisa has been
there to encourage every
step of the way. I've
enjoyed learning about
weight loss and gathering
the tools to do so. While
I've not met the 10% goal, I
did lose 5% of my weight,
two sizes, and have been
changing my attitude
toward food. Not bad for a
61 year old woman! I have
already recommended the
program to others. The
Fitbit and the scale have
been tools I will use for a
long time, and the classes
on measuring food and
finding successes were the
most worthwhile. It's a great
program, and I hope the
University continues with its
support. It is well worth it.”
RECOMMENDATIONS
& NEXT STEPS
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What’s next
1. Continue to work with pilot group
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Retrofit maintenance vs. Retrofit next free
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Outreach in 3 months, 6 months
2. Second “pilot” group
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Start with wait list
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40-60 participants
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January 2016 launch
3. Broader rollout strategy
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Review final pilot outcomes with Lockton team
and key decision makers
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Eligibility aligned with wellness program (Retrofit
available for people with 3 + risk factors based on
screenings)
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Q&A
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