Introduction and Overview to Managing Strategy Formulation and Implementation Risk Michael Boland Professor of Agricultural Economics Arthur Capper Cooperative Center Kansas State University Farmer Cooperatives Program St Paul, MN November 18, 2008 Schedule 8:45 – 10:30 Managing strategy formulation and implementation risk – Introduction and overview: Mike Boland, Professor, Kansas State University – Larry Swalheim , Landmark Cooperative, Cottage Grove, WI – John Blaska, Chairman of the Board, Landmark Cooperative – Tim Lindgren, Immediate Past President and CEO, Sunkist, Sherman Oaks, CA – Nicholas Bozick, Chairman of the Board, Sunkist, Sherman Oaks, CA 10:30 – 11:15 Break 11:15 – 12:00 Managing human resource risk: Attracting and retaining leadership for the future (Boland moderator) – Bob Brockelman, Farm Credit Services Where does this information come from? • Data from National Association of Corporate Directors, 2007-08 Governance Survey • Course materials from Arthur Capper Cooperative Center director development module on Strategic Thinking • Our experiences with cooperatives Farmers Cooperative Grain What co-ops have we studied? Tree Top Midway Co-op Productores Unidos Cooperativa Agraria Ltda. (Uruguay) Mountain View Coop Colun Cooperativa (Chile) Cooxupé (Brazil) Overview • Directors state that Strategic Planning and Oversight are the most important topics for 2008 • 50% state that they are effective or highly effective in this topic; 50% say they are somewhat effective or below acceptable levels on this topic. What are the most important topics for directors in 2008? Strategic Planning and Oversight 22.8% Corporate Performance and Valuation 16.1% Board Leadership 8.5% CEO Succession 7.6% Board Effectiveness 7.1% Board Culture 4.0% CEO Evaluation 4.0% Financial Oversight/ Internal Controls 4.0% Director Recruitment Information Management 3.6% 3.1% How Important are these topics to directors? Board Leadership Board/CEO Relations Board Culture Board Effectiveness CEO Succession Strategic Planning and Oversight Financial Oversight/ Internal Conrols CEO Evaluation Disclosure Corporate Performance and Valuation Federal and State Regulatory Compliance Director Recruitment Executive Talent Management and Leadership Development Director Nomination/ Succesion CEO Compensation Risk and Crisis Oversight Board Meeting Processes Relations with Shareholders/Owners Information Management Committee Structure Mergers/Acquisitons Board and Director Evaluation Restructuring Director Education and Develpoment Corporate Social Responsibility Director Compensation Critical Important Somewhat Important Not Important How effective are directors? Disclosure Board Culture Financial Oversight/internal Controls Federal and State Regulatory Compliance Board/ CEO Relations Board Leadership Mergers/Acquisitons CEO Evaluation Board Effectiveness Board Meeting Processes CEO Comprensation Director Recruitment Corporate Performance and Valuation Strategic Planning and Oversight Committee Structure Director Nomination/Succession CEO Succession Risk and Crisis Oversight Board and Director Evaluation Relations with Shareholders/Owners Restructuring Director Compensation Information Management Executive Talent Management and Leadership Development Corporate Social Responsibility Direction Education and Development Highly Effective Effective Somewhat Effective Below Acceptable Level Effectiveness vs Importance 1Board Leadership 2Board/ CEO Relations 3Board Culture 4Board Effectiveness 5CEO Succession 6Strategic Planning and Oversight Financial Oversight/Internal 7Controls 8CEO Evaluation 9Disclosure 10Corporate Performance and Valuation 18Relations with Shareholders/Owners 11Federal and State Regulatory Compliance 19Information Management 12Director Recruitment 20Mergers/ Acquisitions 13Executive Talent Management and Leadership Development 21Committee Structure 14Director Nomination/ Succession 22Board and Director Evaluation 15CEO Compensation 23Restrucutirng 16Risk and Crisis Oversight 24Director Education and Development 17Board Meeting Processes 25Corporate Social Responsibility 26Director Compensation More Effective 9 7 3 11 2 21 1 4 17 8 15 C 12 10 20 26 6 Strategic Planning and Oversight 18 14 19 23 16 22 Less Efective 25 13 5 24 Less Important More Important Strategic Thinking Process: Strategic Questions • Where Are We? – Internal: Strengths and Weaknesses – External: Opportunities and Threats – Summary: Competencies, Success Factors and Strategic Issues • Where Do We Want to Go? – Vision – Mission – Strategies • How Do We Get There? – Action Plans • Strategies • Programs – Performance Control • Objectives and Policies • Budgets • What Decisions Need to Be Made Now? Roles: Organizational Structure and Management Team Members/Producers Board of Directors Strategic • Director Members Management • Officers • Chief Board Officer Operational Chief Executive Officer Management Employees Board Committees The Board’s Role in Strategy Development All Respondents Management develops the strategy with input from the board 42% Management develops the strategy and the board ratifies it. 32% Management and broad work together to develop the strategy. The board develops the strategy with input from management. 24% 2% Family Owned Investor Owned 42% 49% 31% 28% 20% 21% 5% 2% Strategic Thinking Roles Board: 1. Formulates strategy in concert with CEO so stay aligned on customers, especially members. 2. Not just an “advisor” to the CEO, who is the “chief strategist”. 3. Critically appraises and approves or disapproves strategies and strategic action plans. 4. Evaluates CEO and senior management strategy formulation and implementation. Strategic Thinking Roles CEO: 1. Formulates strategy in concert with the board so keep people and operations aligned on customers. 2. Proposes strategic action plans to the board. 3. Implements approved strategies and action plans. Strategic Thinking Roles Facilitator of Retreats: 1. Provides a structured process and information to achieve retreat objectives 2. Educates participants about elements of the process 3. Manages the retreat discussion to achieve retreat purposes including maintaining an open, honest, balanced, objective, vigorous and stimulating environment. Why Strategic Thinking, not Strategic Planning? • Strategy formation is a critical factor in future success (Harvard Study and other studies). • Strategy formation is most effective if based on seeing the big picture, on synthesis. • Strategic planning relies primarily on analysis of the parts, on decomposing the business and its environment into parts. • Strategic thinking relies primarily on a process of synthesis. What is Planning? (Strategic or Operational) 1. Planning is outlining a course of action to achieve an objective. 2. Planning is a formalized procedure to produce an articulated (specified) result, in the form of an integrated system of decisions. What is Strategy? Four Alternative Views: Is a: Which is a: Such as: Perspective Vision or concept of the business To bring happiness through creativity Pattern Consistent behavior over time (realized) High volume, low margin Position Selection of customers, products, partners and markets in view of competitors and SWOT High oil corn marketing program; strategic alliance in feed for hog and dairy producers Plan Course of action to achieve an objective (intended) Cutting costs by 5% to increase ROE to 15% Final Message • We have found that the word “strategy” and a directors role in strategic thinking confuses some directors. • Many cooperatives are, in fact, practicing strategic thinking and their CEO understands strategy. • But there are examples of cooperatives that have not practiced strategic thinking. • Directors have a responsibility to be engaged in strategic thinking in concert with the CEO and stay aligned on customers. But directors must understand your co-op’s – – – – Perspective Pattern of behavior Position Plan • And these relationship to your customers, members and employees.