WORKING WITH OTHERS - INTRODUCTION TO THE RECORDING
DOCUMENTS
These recording documents have been produced by OCR to support centres and candidates in
recording assessment and tracking evidence for the key skill Working with Others.
Internal assessment focuses on Part B of the standard, but candidates should be familiar with all
aspects of Part A to ensure they have acquired the associated techniques and knowledge (‘know
how’) they will need in applying the wider key skills to their particular context.
The recording documents are designed to record candidates’ reflections on, and understanding of
the process underpinning the activities they undertake (Part A), as well as Part B of the standard.
Therefore OCR strongly recommends the use of this paperwork as, if completed comprehensively,
it will provide evidence of both Part A and Part B. At all levels product evidence (eg documents
produced as part of the activity) should be included in the portfolio where appropriate to support
the statements made by the candidate, supervisor and assessor.
Supervisor’s comments
It is anticipated that some candidates will gather evidence from their work-based activities. It
would be appropriate therefore for the candidate’s supervisor to comment on the candidate’s
performance. A number of the documents therefore provide the opportunity for the candidate’s
supervisor to make comments on their performance.
It may be that the person supervising the candidate is also the assessor. In this case the assessor
should use this space on the form to provide feedback.
Where a supervisor provides comments and feedback, the assessor is responsible for judging the
validity of these witness statements. The assessor may need to confirm with the supervisor that
the evidence is genuine and ask questions to clarify points relating to the assessment criteria.
Comments provided by the assessor/supervisor should reflect the required assessment criteria.
Unit Summary Sheet
The Unit Summary Sheet has been designed to:



Summarise and record evidence by component
Make provision for evidence references to be recorded to enable tracking
Signify that all components of the key skill have been evidenced.
Level 3
At level 3, a candidate-led approach to collecting and recording evidence is more appropriate and
therefore proformas have not been provided. Instead, Evidence Checklists have been provided to
help the candidate check that the evidence they intend to submit for assessment is
comprehensive. These checklists do not provide evidence of the candidate’s competence and
therefore there is no requirement to include them in the portfolio.
1
Assessing the evidence
In compiling the key skill portfolio, it must be clear that the evidence has been assessed against
the relevant key skill assessment criteria. Where a candidate’s work has been initially assessed for
instance against specific NVQ, AVCE, GCSE, AS or A level specifications, it should be assessed
separately for the key skill Working with Others and appropriate feedback provided to the
candidate. There must be clear signs of this assessment and feedback.
Evidence that is used to meet both the requirement of the main qualification (eg, NVQ, AVCE,
GCSE, AS or A level) and the key skill Working with Others, need not necessarily exist in two
copies. It must however be clearly cross-referenced in the key skill Working with Others portfolio so
that the centre’s internal moderator and the OCR Moderator can readily find the evidence.
Supplementary Questions
The supplementary questions and guidance for assessors are at the back of this booklet.
2
WORKING WITH OTHERS - LEVEL 1
UNIT SUMMARY
Candidate
Provide at least two examples of meeting the standard for WO1.1, WO1.2 and WO1.3. One
example must show you can work in a one-to-one situation and one example must show
you can work in a group or team situation.
COMPONENT
ONE-TO-ONE
REFERENCES
GROUP OR TEAM
REFERENCES
WO1.1 Confirm you understand the given
objectives, and plan for working together.
WO1.2 Work with others towards achieving the
given objectives.
WO1.3 Identify ways you helped to achieve
things and how to improve your work with others.
I confirm that the evidence submitted is the candidate’s own work and that it meets all the evidence
requirements for this key skill.
ASSESSOR
CANDIDATE
DATE
DATE
Page Number
3
WORKING WITH OTHERS LEVEL 1 – CANDIDATE OUTLINE PLAN AND
CONFIRMATION SHEET (ONE-TO-ONE EXAMPLE)
Candidate
Supervisor
What are the
objectives of the job
that you have been
given?
Who will you be
working with?
How are you going
to check your
understanding of
these objectives?
List all the things
that everyone has to
do to get the job
done.
What arrangements
have been made to
work together to get
the job done?
Who will you ask for
help if needed?
Supervisor’s comments
(on how the candidate checked their
understanding of the objectives, if
not included above)
Supervisor’s signature
Date:
Assessor’s feedback
ASSESSOR
CANDIDATE
DATE
DATE
Page Number
4
WORKING WITH OTHERS LEVEL 1 – CANDIDATE OUTLINE PLAN AND
CONFIRMATION SHEET (GROUP OR TEAM EXAMPLE)
Candidate
Supervisor
What are the
objectives of the job
that you have been
given?
How are you going
to check your
understanding of
these objectives?
List the people in
your group/team
List all the things
that everyone has to
do to get the job
done.
What arrangements
have been made to
work together to get
the job done?
Who will you ask for
help if needed?
Supervisor’s comments
(on how the candidate checked their
understanding of the objectives, if
not included above)
Supervisor’s signature
Date:
Assessor’s feedback
ASSESSOR
CANDIDATE
DATE
DATE
Page Number
5
WORKING WITH OTHERS LEVEL 1 – CANDIDATE PLAN, LOG AND WITNESS TESTIMONY
(ONE-TO-ONE EXAMPLE)
Candidate
What I need to do
Supervisor
When I need to do it by
Materials, tools, equipment, help
needed from others
Health & safety points
Supervisor’s comments
(on how the candidate met their
responsibilities, worked safely, worked
with others, used and offered help and
support)
Assessor’s feedback
ASSESSOR
CANDIDATE
DATE
DATE
SUPERVISOR
DATE
Page Number
6
WORKING WITH OTHERS LEVEL 1 – CANDIDATE PLAN, LOG AND WITNESS TESTIMONY
(GROUP OR TEAM EXAMPLE)
Candidate
What I need to do
Supervisor
When I need to do it by
Materials, tools, equipment, help
needed from others
Health & safety points
Supervisor’s comments
(on how the candidate met their
responsibilities, worked safely, worked
with others, used and offered help and
support)
Assessor’s feedback
ASSESSOR
CANDIDATE
DATE
DATE
SUPERVISOR
DATE
Page Number
7
WORKING WITH OTHERS LEVEL 1 – CANDIDATE REVIEW
(ONE-TO-ONE EXAMPLE)
Candidate
Supervisor
What went well in
working with others on
this job?
What were the
difficulties in working
with others on this
job?
How did you help to
achieve things
together?
How would you
improve the way you
work with others in the
future?
Supervisor’s comments
(on the candidate’s contribution to
this review)
Supervisor’s signature
Date:
Assessor’s feedback
ASSESSOR
CANDIDATE
DATE
DATE
Page Number
8
WORKING WITH OTHERS LEVEL 1 – CANDIDATE REVIEW
(GROUP OR TEAM EXAMPLE)
Candidate
Supervisor
What went well in
working with others on
this job?
What were the
difficulties in working
with others on this
job?
How did you help to
achieve things
together?
How would you
improve the way you
work with others in the
future?
Supervisor’s comments
(on the candidate’s contribution to
this review)
Supervisor’s signature
Date:
Assessor’s feedback
ASSESSOR
CANDIDATE
DATE
DATE
Page Number
9
WORKING WITH OTHERS - LEVEL 2
UNIT SUMMARY
Candidate
Provide at least two examples of meeting the standard for WO2.1, WO2.2 and WO2.3. One
example must show you can work in a group or team situation.
COMPONENT
WO2.1
GROUP OR TEAM
REFERENCE(S)
OTHER EXAMPLE
REFERENCE(S)
Plan work with others.
WO2.2
Work co-operatively towards
achieving the identified objectives.
WO2.3
Review your contributions and
agree ways to improve work with others.
I confirm that the evidence submitted is the candidate’s own work and that it meets all the evidence
requirements for this key skill.
ASSESSOR
CANDIDATE
DATE
DATE
Page Number
10
WORKING WITH OTHERS LEVEL 2 – CANDIDATE OUTLINE PLAN AND
CONFIRMATION SHEET (GROUP OR TEAM EXAMPLE)
Candidate
What are the objectives
of the job that you will be
working on with others?
List all the things that
everyone has to do to
get the job done, and
state who is responsible
for each task.
Task
Who is responsible?
How was it decided who
was doing what?
What arrangements have
been made to work
together to get the job
done?
How did you confirm
these arrangements for
working together?
Supervisor’s comments
(on how the candidate shared
information with others to identify
responsibilities, if not included above)
Supervisor’s signature
Date:
Assessor’s feedback
ASSESSOR
CANDIDATE
DATE
DATE
Page Number
11
WORKING WITH OTHERS LEVEL 2 – CANDIDATE OUTLINE PLAN AND
CONFIRMATION SHEET (OTHER EXAMPLE)
Candidate
What are the objectives
of the job that you will be
working on with others?
List all the things that
everyone has to do to
get the job done, and
state who is responsible
for each task.
Task
Who is responsible?
How was it decided who
was doing what?
What arrangements have
been made to work
together to get the job
done?
How did you confirm
these arrangements for
working together?
Supervisor’s comments
(on how the candidate shared
information with others to identify
responsibilities, if not included above)
Supervisor’s signature
Date:
Assessor’s feedback
ASSESSOR
CANDIDATE
DATE
DATE
Page Number
12
WORKING WITH OTHERS LEVEL 2 – CANDIDATE PLAN, LOG AND WITNESS TESTIMONY
(GROUP OR TEAM EXAMPLE)
Candidate
List all the things that
I have to do to get the
job done
Supervisor
Person/people I will be
working with on this
task
When do we plan to
start and finish?
Venue, resources,
who to ask for
support/advice
Health and safety
points
Supervisor’s comments
(on how the candidate met their
responsibilities, worked safely, worked
with others and checked progress)
Assessor’s feedback
SUPERVISOR
ASSESSOR
CANDIDATE
DATE
DATE
DATE
Page Number
13
WORKING WITH OTHERS LEVEL 2 – CANDIDATE PLAN, LOG AND WITNESS TESTIMONY
(OTHER EXAMPLE)
Candidate
List all the things that
I have to do to get the
job done
Supervisor
Person/people I will be
working with on this
task
When do we plan to
start and finish?
Venue, resources,
who to ask for
support/advice
Health and safety
points
Supervisor’s comments
(on how the candidate met their
responsibilities, worked safely, worked
with others and checked progress)
Assessor’s feedback
SUPERVISOR
ASSESSOR
CANDIDATE
DATE
DATE
DATE
Page Number
14
WORKING WITH OTHERS LEVEL 2 – CANDIDATE REVIEW
(GROUP OR TEAM EXAMPLE)
Candidate
Supervisor
How did you check
progress?
What went well in
working with others
on this job?
What did you do to
help achieve things
together?
What difficulties were
there in working with
others on this job?
What feedback did
you get from the other
people involved on
how effectively you
worked with others?
Who provided this feedback?
What ways of
improving your work
with others did you
agree with the other
people involved?
Supervisor’s comments
(on how the candidate responded to
the feedback provided, if not
included above)
Supervisor’s signature
Date:
Assessor’s feedback
ASSESSOR
CANDIDATE
DATE
DATE
Page Number
15
WORKING WITH OTHERS LEVEL 2 – CANDIDATE REVIEW
(OTHER EXAMPLE)
Candidate
Supervisor
How did you check
progress?
What went well in
working with others
on this job?
What did you do to
help achieve things
together?
What difficulties were
there in working with
others on this job?
What feedback did
you get from the other
people involved on
how effectively you
worked with others?
Who provided this feedback?
Who provided this feedback?
What ways of
improving your work
with others did you
agree with the other
people involved?
Supervisor’s comments
(on how the candidate responded to
the feedback provided, if not
included above)
Supervisor’s signature
Date:
Assessor’s feedback
ASSESSOR
CANDIDATE
DATE
DATE
Page Number
16
WORKING WITH OTHERS – LEVEL 3
UNIT SUMMARY
Candidate
Provide at least one example of meeting the standard for WO3.1, WO3.2 and WO3.3, to
include work in a group or team situation. You must check progress on two occasions (for
WO3.2).
COMPONENT
GROUP OR TEAM
REFERENCE(S)
OTHER EXAMPLE
REFERENCE(S)
(if used)
WO3.1 Plan work with others.
WO3.2 Seek to develop cooperation and
check progress towards your agreed
objectives.
WO3.3 Review work with others and agree
ways of improving collaborative work in the
future.
I confirm that the evidence submitted is the candidate’s own work and that it meets all the evidence
requirements for this key skill.
ASSESSOR
CANDIDATE
DATE
DATE
Page Number
17
WORKING WITH OTHERS LEVEL 3 – CANDIDATE EVIDENCE
CHECKLIST FOR PLANNING
WO3.1 Plan work with others.
You must provide at least one example of meeting the standard for WO3.1 to include work in a
group or team situation. For this component you are required to:




Agree realistic objectives for working together
Agree what needs to be done to achieve the objectives
Share relevant information to help agree roles and responsibilities
Agree suitable working arrangements with those involved.
Evidence for this component should include a record of the planning process. The evidence could
include a written plan, observation records, reports from other group members or an audio/video
recording. Use the list below to check that your evidence shows that you:

Offered your own suggestions and listened to others when agreeing the
objectives, prioritisation of tasks and resources and timescales
Contributed and used relevant information to agree roles and responsibilities
Agreed who will be working with whom, where and when
Were clear about the aspects of the work that you were responsible for
Agreed health and safety procedures
Agreed methods for keeping each other informed of progress
18
WORKING WITH OTHERS LEVEL 3 – CANDIDATE EVIDENCE
CHECKLIST FOR CARRYING OUT WORK WITH OTHERS
WO3.2 Seek to develop co-operation and check progress towards your
agreed objectives.
You must provide at least one example of meeting the standard for WO3.2 to include work in a
group or team situation and you must check progress on at least two occasions. For this
component you are required to:




Organise and carry out tasks efficiently to meet your responsibilities
Seek effective ways to develop cooperation including ways to resolve any conflict
Share accurate information on progress
Agree changes where necessary to achieve objectives.
Evidence for this component could include a candidate log, direct observation by your assessor
and/or audio/video recordings and/or professional discussion (questions and responses recorded
by the assessor).
Use the list below to check that your evidence shows how you:

Made the best uses of resources and support
Paced your work to meet deadlines
Checked your work met the quality required
Worked safely including how you avoided accidents or health risks
Actively sought to develop cooperation and resolve conflict
Shared information on your progress on at least two occasions
Adapted your approach to cope with changes to working arrangements
19
WORKING WITH OTHERS LEVEL 3 – CANDIDATE EVIDENCE
CHECKLIST FOR REVIEWING WORK WITH OTHERS
WO3.3 Review work with others and agree ways of improving
collaborative work in the future.
You must provide at least one example of meeting the standard for WO3.3 to include work in a
group or team situation. For this component you are required to:




Agree the extent to which work with others has been successful
Agree the extent to which the objectives have been met
Identify factors, including your role, in influencing the outcome
Agree ways of improving work with others in the future, including interpersonal skills
Evidence for this component could include statements by those involved and a collaborative report
on ways to improve future work with others. Use the list below to check that your evidence
includes:
The extent to which work with others was successful
The extent to which the objectives were met
A balanced account of your contributions to the work of the group/team
A description of the factors that influenced the outcome
Ways of improving your work with others that were agreed with others,
including interpersonal skills
20
INTRODUCTION TO THE SUPPLEMENTARY QUESTIONS
Where a candidate’s knowledge and understanding (Part A) is not explicitly shown within the
portfolio appropriate supplementary questions should be asked.
‘Candidates should be prepared for the assessor to ask questions based on Part A as they probe
knowledge that underpins effective performance.’ (The wider key skills qualifications, standards
and guidance, 2004).
OCR has provided supplementary questions that should be used flexibly on an individual
candidate basis (ie not as a group activity). It is likely therefore that candidates will need to be
asked different numbers of questions and questions from different component sections.
Please note candidates must provide full coverage of Part B of the standards in their portfolio,
these supplementary questions cannot be used to fill gaps in Part B evidence.
How to use the OCR supplementary questions templates
The templates have been designed for use in a one-to-one situation where the assessor verbally
questions the candidate using the supplementary questions provided:
1. Where any aspects of Part A are not explicitly evidenced in the portfolio, the assessor must
select appropriate supplementary questions to ensure full coverage of Part A. The assessor
should tick the left hand column to show which questions have been selected.
2. The assessor can rephrase the questions so that they are appropriate for the candidate.
3. The assessor should circle the bullet point(s) that reflect the verbal response(s) given by the
candidate.
4. Both the assessor and candidate should sign and date the form.
5. The completed form should be stored in the candidate’s portfolio so that it is readily available
for the purposes of internal moderation and OCR standards moderation.
Alternative ways of administering the supplementary questions
These supplementary questions can be administered in different ways. For example the assessor
could give the questions to the candidate in a written format (without the suggested candidate
responses) allowing the candidate to provide a written response which is then assessed.
So that centres can easily reformat the supplementary questions, this booklet is available in a
Word version format on the OCR website at www.ocr.org.uk.
Whichever method centres choose to administer the supplementary questions, assessors must
record both the questions selected and the candidate’s responses to allow the assessment to be
both internally and externally moderated.
21
WORKING WITH OTHERS – LEVEL 1
Candidate
YOU NEED TO KNOW HOW TO – Confirm you understand the given objectives and plan for working
together.

Assessor Questions
Candidate response(s)
If you were given a job/task to do that involves
working with others, how could you check your
understanding of what has to be done?


Ask questions
State what I think has got to be done and check
this with my supervisor or tutor
What does working to a deadline mean?

The date/time that the job/task has to be done by
What working arrangements might you need to
check?



When I will be working
Where I will be working
Who I will be working with
YOU NEED TO KNOW HOW TO – Work with others towards achieving the given objectives.

Assessor Questions
Candidate response(s)
When working with others on a job/task, what
resources might you need to make sure the job
gets done?



Materials
Tools
Equipment
When working with others on a job/task, what
would you do to make sure that you worked
safely?


Follow correct instructions/procedures
Wear protective clothing/equipment
When working with others on a job/task, when
might you ask for help?



If I wasn’t sure what to do next
If I came up against a problem
If something went wrong
YOU NEED TO KNOW HOW TO – Identify ways you helped and how to improve your work with
others.

Assessor Question
Candidate response(s)
When working with others on a job/task, why
might problems occur?
 Disagreements between individuals
 Individuals being uncooperative
 Problems with materials, tools, equipment
 Lack of time
 Lack of skills
Assessor feedback
(if applicable)
I confirm that I asked the candidate the questions indicated by a tick and that, for each question, the
candidate gave a response that reflects the answer(s) circled.
ASSESSOR
CANDIDATE
DATE
DATE
22
WORKING WITH OTHERS – LEVEL 2
Candidate
YOU NEED TO KNOW HOW TO – Plan work with others.

Assessor Questions
Candidate response(s)
What things would you need to take account of
when identifying deadlines?
When planning who is going to do what, which
things should you consider?
As part of the planning process what working
arrangements might you need to confirm with
others?



Time needed to complete each task
Other people’s availability
Availability of resources (materials, tools, equipment)




What individuals are good at doing
What individuals like doing
The amount of time individuals have got to work on the
tasks
Who works well with whom




When I will be working
Where I will be working
Who I will be working with
Relevant health and safety procedures
YOU NEED TO KNOW HOW TO – Work cooperatively towards achieving the identified objectives.

Assessor Questions
Candidate response(s)
When working with others on a job/task, what
could you do to make sure that you get on with the
other people?



Avoid actions that offend or discriminate against others
Act assertively, when needed, to protect my own rights
Show willingness to sort out disagreements or other
problems
What might stop you from making progress when
working with others on a job and how would you
deal with this?



Problems
Conflicts
External changes



When working with others on a job/task, how
might you offer support to others?



Speak to someone in
team
Speak to supervisor or
line manager
Suggest ways to move
forward
Ask individuals if they need any help
Speak up for someone in sorting out a disagreement
Talk through a problem
YOU NEED TO KNOW HOW TO – Review your contributions and agree ways to improve work with
others.

Assessor Questions
Candidate response(s)
How might other people affect the way you worked
on a task together?


Positively, eg help to motivate, offer help
Negatively, eg disrupt the work by not pulling their
weight or not co-operating
Assessor feedback
(if applicable)
I confirm that I asked the candidate the questions indicated by a tick and that, for each question, the
candidate gave a response that reflects the answer(s) circled.
ASSESSOR
CANDIDATE
DATE
DATE
23
WORKING WITH OTHERS – LEVEL 3
Candidate
YOU NEED TO KNOW HOW TO – Plan work with others.

Assessor Questions
Candidate response(s)
When planning work with others what factors
should be considered?





Deadline for completing the work
Time needed to complete each task
Resources
Skills and expertise of individuals
Health and safety procedures
When planning the allocation of tasks to
individuals, what factors should be
considered?





Skills
Knowledge
Experience
Availability
Personal qualities
YOU NEED TO KNOW HOW TO – Seek to develop cooperation and check progress towards
objectives.

Assessor Questions
Candidate response(s)
When working with others on a job/task, how
could you actively seek to develop
cooperation?


Help motivate others
Anticipate the needs of others for information
and support
What information would you need to check
progress effectively?


How I’m doing against my plan
How others are doing against their deadlines
YOU NEED TO KNOW HOW TO – Review work with others and agree ways of improving collaborative
work.

Assessor Questions
Candidate response(s)
What factors might influence the extent to
which the objectives are achieved?



Interpersonal aspects, eg how well people
cooperate, communicate, deal with difficulties
Work processes
External changes
Assessor feedback
(if applicable)
I confirm that I asked the candidate the questions indicated by a tick and that, for each question, the
candidate gave a response that reflects the answer(s) circled.
ASSESSOR
CANDIDATE
DATE
DATE
24