Role of Communication in Team
A team is formed when individuals with a common goal come together on a common
platform. The team members must complement each other and avoid silly conflicts
among themselves.
Communication plays a very important role in team building and extracting the
best out of the team members.
A team member must clearly understand what his fellow team members are up to. He
should be very clear about his roles and responsibilities in the team. It is the duty of
the team leader to delegate responsibilities as per the interest and specializations of
the team members without imposing things on them.Never confuse any employee.
Verbal communication sometimes may create misunderstandings and
confusions, thus it is always better to rely on written communication for better
clarity and transparency. Communication is effective when the information is
passed on through emails. Emails are more reliable. Do not send the mails to
individuals separately as they might assume that you want to hide something from
them. This way they tend to interfere in each other’s work, trying to find out what
extra is written in their fellow member’s mail. The mails should be sent with all the
participants in loop. Also invite suggestions from them. It is not always that you are
correct; your team members might come out with a brilliant idea as well. Ask them to
participate in discussions, this way they feel motivated and indispensable for their
team and as well as the organization.
Conference room, board room or a suitable place must be used for meetings and
discussions. It is always better that the issues are discussed on an open forum and
the participants are allowed to speak freely. Avoid a noisy place. The agenda of the
meeting should be prepared well in advance and must be circulated among the team
members. Ask them to come prepared so that they do not sit blank in the meeting. The
speaker should take the help of white board, marker or a pen and paper so that he
doesn’t miss any point. One should not attend any meeting empty handed. Carry
something to note down the important points for future reference. Confusions and
misunderstandings are nullified this way and people start trusting each other.
The goal and the objective of the team should not be set only by the team leader itself.
Every employee should contribute equally and give his valuable inputs. The team
members must not fight among themselves and try to reach to a conclusion best suited
to all. The goal must be very well communicated to all the team members and they
must be very clear from the beginning what they are supposed to do to avoid
problems later. The goal can never be achieved unless and until all of them work hard
together and contribute their level best.
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