1
STRATEGIC DIRECTION:
FULLY INTEGRATE
THE SYSTEM
Indicator: Fiscal & Physical Capital Utilization
Measures: Fiscal
Fully Allocated Instructional Cost per FYE
Percent Distribution of Educational & General
Expenditures by Functional Category
Exploring Contextual Measures
Measures: Facilities
Facilities Condition Index
Resources for Facilities Renewal
Exploring Contextual Measures
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
2
STRATEGIC DIRECTION:
FULLY INTEGRATE
THE SYSTEM
Indicator: Fiscal & Physical Capital Utilization
Measures: Technology
Utilization of Technology in Instruction
Implementation of Web & Other Technology
Utilization of Technology in Support Services
Customer Satisfaction with Information
Technology Services
Exploring Contextual Measures
Seven Data Sources
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
3
DATA SOURCE 5:
INSTRUCTIONAL
COST STUDY
Content: Instructional costs per FYE for
groups of academic programs
Source: Integrated Statewide Record System
Expenditure data: Accounting Subsystem
Enrollment data: Student Subsystem
Timeframe: Fiscal Year
Data Availability: FY 1997 to 2002
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
4
DATA SOURCE 6:
U.S. EDUCATION DEPT
IPEDS FINANCE DATA
Content: Expenditure and revenue data
Source: U.S. postsecondary education
institutions
Timeframe: Fiscal Year
Data Availability: FY 1997 to 2002
Caveats: Change in accounting standards
began in FY 2002
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
5
DATA SOURCE 7: SYSTEM
ASSESSMENT OF
FACILITIES CONDITION
Content: Dollar value of deferred
maintenance for System facilities
Source: Assessed by contractor
according to System standards
Timeframe: Point in time
Data Availability: FY 1999
Caveat: Data are not currently being
updated with the value of additional
deferred maintenance
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
6
DATA SOURCE 8:
RESOURCES FOR
FACILITIES RENEWAL
Content: Expenditures for facilities renewal
Source: Integrated Statewide Record System
 Expenditure data: Accounting Subsystem
 Square Footage: Facilities Module
Timeframe: Fiscal year
Data Availability: FY 1999 to 2003
Caveat: Expenditures for campus
maintenance are estimated
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
7
DATA SOURCE 9:
TECHNOLOGY
UTILIZATION
Content: Courses offered and
transactions completed via technology
Source: ISRS Student Subsystem
Timeframe: Fiscal Year
Data Availability: FY 2000 to 2003
Caveats: Incomplete coding of the use
of technology historically
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
8
DATA SOURCE 10:
TECHNOLOGY
IMPLEMENTATION
Content: Web & other technologies
implemented by colleges & universities
Source: Collected by ITS staff
Timeframe: 4th quarter of the year
Data Availability: 4th quarter of 2003
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
9
DATA SOURCE 11:
ITS CUSTOMER
SATISFACTION SURVEY
Content: Satisfaction of customers with
System ITS services
Source: Survey of college, university
and Office of the Chancellor customers
Timeframe: Annually beginning 2004
Data Availability: 2002
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
10
MEASURE 3A1:
INSTRUCTIONAL EXPENDITURES PER FYE
Definition: General fund expenditures
attributable to credit instruction per FYE
Numerator: Expenditures for credit
instruction and attributable indirect
expenditures
Denominator: Full year equivalent enrollment
Inflation Adjusted with HEPI Base-1997
Methodology change in FY 1998
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
11
HIGHER EDUCATION
PRICE INDEX AND
CONSUMER PRICE INDEX
4.8%
4.9%
5.0%
4.1%
4.0%
3.5%
3.4%
3.2%
3.0%
2.9%
2.9%
2.5%
2.4%
2.2%
1.8%
2.0%
1.8%
1.7%
1.0%
0.0%
1997
1998
1999
2000
2001
HEPI
2002
2003
CPI
Fiscal Year
Table A
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
12
INSTRUCTIONAL
EXPENDITURES
PER FYE
$8,000
$7,000
$6,327
$6,494
$6,113
$7,039
$6,919
$6,884
$6,656 $6,656
$6,273
$6,902
$6,084
$5,690
$6,000
$5,000
$4,000
$3,000
$2,000
$1,000
$0
1997
1998
1999
2000
Current Dollars
2001
2002
Constant 1997 Dollars
Fiscal Year
Measure 3A1
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
13
TOTAL INSTRUCTIONAL
EXPENDITURES
IN CONSTANT DOLLARS
$800,000,000
$733,648,190
$680,443,285
$700,000,000
$693,098,639
$715,542,464
$722,280,060
$717,195,378
1999
2000
2001
2002
$600,000,000
$500,000,000
$400,000,000
$300,000,000
$200,000,000
$100,000,000
$0
1997
1998
Fiscal Year
Measure 3A1
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
14
FYE ENROLLMENT
126,045
120,000
118,715
110,225
111,312
1997
1998
105,000
114,064
106,721
90,000
75,000
60,000
45,000
30,000
15,000
0
1999
2000
2001
2002
Fiscal Year
Measure 3A1
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
15
EXPENDITURES
PER FYE
BY LEVEL
$8,000
$7,000
$6,000
$7,586
$6,758
$7,064
$6,656
$6,502
$6,473
$5,690
$5,461
$5,000
$4,000
$3,000
$2,000
$1,000
$0
Lower Division
Upper Division
FY 1997
Measure 3A1.1
Graduate
Total
FY 2002
Constant 1997 Dollars
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
16
PERCENT CHANGE
EXPENDITURES PER FYE
BY LEVEL
-4%
-9%
-8.0%
-10.9%
-11.2%
-12.3%
-14%
-14.5%
-16.8%
-19%
College
Lower
Division
Measure 3A1.2
University University University University
Lower
Upper
Graduate
Total
Division
Division
Constant 1997 Dollars
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
System
Total
FY1997-FY2002 Percent Change
MINNESOTA STATE COLLEGES AND UNIVERSITIES
17
EXPENDITURES
PER FYE
BY PROGRAM
Agriculture & Conservation
$6,301
Business & Marketing
$5,851
Child Development & Personal Services
$5,541
Communication & Communication Tech.
$5,739
Computer Science & Engineering
$6,570
Education
$5,841
$7,056
Health Professions
$5,140
Liberal Arts & Sciences
Protective Services, Public Admin. & Law
$6,055
Trades, Mechanics & Transportation
$6,775
$5,690
Total
$0
$2,000
$4,000
$6,000
$8,000
Fiscal Year 2002
Measure 3A1.4a
Constant 1997 Dollars
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
18
PERCENT CHANGE IN
EXPENDITURES PER FYE
BY PROGRAM
-8.5%
Agriculture & Conservation
-15.3%
Business & Marketing
-19.2%
Child Development & Personal Services
-16.1%
Communication & Communication Tech.
-18.9%
Computer Science & Engineering
-10.2%
Education
-10.8%
Health Professions
-14.7%
Liberal Arts & Sciences
-13.4%
Protective Services, Public Admin. & Law
-15.2%
Trades, Mechanics & Transportation
-14.5%
-22.0%
-18.0%
-14.0%
Total
-10.0%
-6.0%
-2.0%
FY 1997 to FY 2002
Measure 3A1.4a
Constant 1997 Dollars
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
19
PERCENT CHANGE IN
TOTAL EXPENDITURES
BY PROGRAM
-14.5%
Agriculture & Conservation
-7.7%
Business & Marketing
-22.6%
Child Development & Personal Serv.
1.9%
Communication & Communication Tech.
21.1%
20.6%
Computer Science & Engineering
Education
-9.5%
Health Professions
-0.4%
Liberal Arts & Sciences
25.3% Protective Services, Public Admin. & Law
-11.8%
Trades, Mechanics & Trans.
-2.2%
-25%
-15%
-5%
Total
5%
15%
25%
FY 1997 to FY 2002
Measure 3A1.4a
Constant 1997 Dollars
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
20
PERCENT CHANGE
IN FYE
BY PROGRAM
-6.6%
Agriculture & Conservation
8.9%
Business & Marketing
-4.1%
Child Development & Personal Serv.
21.5%
Communication & Communication Tech.
49.4% Computer Science & Engineering
34.3%
Education
1.4%
Health Professions
16.8%
Liberal Arts & Sciences
44.7%
4.0%
Trades, Mechanics & Trans.
14.4%
-10%
0%
10%
Protective Services, Public Admin. & Law
20%
Total
30%
40%
50%
FY 1997 to FY 2002
Measure 3A1.4b
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
21
EXPENDITURES PER FYE
BY PROGRAM
LOWER DIVISION
Agriculture & Conservation
$6,315
Business & Marketing
$5,740
$5,526
Child Development & Personal Serv.
$5,602
Communication & Communication Tech.
Computer Science & Engineering
$6,204
Education
$5,206
$6,749
Health Professions
Liberal Arts & Sciences
$4,872
$5,625
Protective Services, Public Admin. & Law
Trades, Mech. & Trans.
$6,803
$5,461
Total
$0
$2,000
$4,000
$6,000
$8,000
Fiscal Year 2002
Measure 3A1.5a
Constant 1997 Dollars
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
22
MEASURE 3A2:
EXPENDITURES BY
FUNCTION
Definition: Percent distribution of
educational & general expenditures by
functional categories
Numerator: Expenditures by function
Denominator: Total educational &
general expenditures
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
23
DISTRIBUTION
EXPENDITURES*
BY FUNCTION
Student
Services
14.5%
Institutional
Support
11.9%
Plant Operations
and
Maintenance
11.0%
Research and
Public Service
1.7%
Academic
Support
13.7%
Fund Transfers
0.0%
Instruction
47.3%
Fiscal Year 2002 Total = $1,065,159,428
Measure 3A2
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
* Total Educational and General Expenditures
MINNESOTA STATE COLLEGES AND UNIVERSITIES
24
EXPENDITURE DISTRIBUTION
BY FUNCTION
AND INSTITUTION TYPE
50%
47.3%
48.9%
45.0%
40%
30%
20%
13.7%
14.6%
13.1%
14.5%
14.2%
14.9%
10%
0%
Instruction
System Total
Academic Support
Colleges
Student Services
Universities
Fiscal Year 2002
Measure 3A2
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
25
PERCENT CHANGE IN
EXPENDITURE DISTRIBUTION
BY FUNCTION
1.0%
0.8%
0.8%
0.5%
0.3%
0.0%
0.0%
0.0%
-0.1%
-0.1%
-0.3%
-0.3%
-0.4%
-0.5%
Instruction
Acad. Sup.
Res. & Pub.
Serv.
Student Serv.
Institutional
Sup.
Plant Oper. &
Maint.
Fund Trans.
FY 2001 to FY 2002
Measure 3A2
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
26
MEASURE 3B1:
FACILITIES CONDITION
INDEX
Definition: Deferred facilities
maintenance as a percent of facilities
replacement value
Numerator: Dollar amount of existing
repairs and replacements identified by
a comprehensive facilities audit
Denominator: Facilities current
replacement value
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
27
FACILITIES CONDITION
INDEX
ACADEMIC FACILITIES
25%
23.0%
20%
17.0%
15%
13.0%
10%
5.0%
5%
0%
System Total
Colleges
Universities
Good*
Fiscal Year 1999
Measure 3B1
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
* 5% is breakpoint between good and excellent.
MINNESOTA STATE COLLEGES AND UNIVERSITIES
28
MEASURE 3B2:
RESOURCES FOR
FACILITIES RENEWAL
Definition: Expenditures for academic
facilities renewal per gross square foot
Numerator: Expenditures for facilities
renewal including
Repair & Replacement
HEAPR
Capital Renewal
Campus Maintenance
Denominator: Gross square feet of
academic space
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
29
RESOURCES FOR
FACILITIES RENEWAL
$4.75
$5
$3.91
$4
$3
$3.37
$3.36
2000
2001
$3.58
$2.76
$2
$1
$0
1999
2002
2003
3-Yr Avg.
2001-2003
Fiscal Year
Measure 3B2
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
30
RESOURCES FOR
FACILITIES RENEWAL
BY TYPE
$1.46
$1.50
$1.18
$1.00
$0.78
$0.48
$0.50
$0.00
Repair &
Replacement
HEAPR
Capital Renewal
Campus
Maintenance
Fiscal Year 2001 to 2003 Average
Measure 3B2
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
31
MEASURE 3C1: UTILIZATION OF TECHNOLOGY
IN INSTRUCTION
Definition: Percent of course sections
offered on the internet
Numerator: Number of course sections
offered entirely on the internet
Denominator: Number of course
sections offered
Context:
Percent of headcount in internet courses
Number of students in internet courses
only
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
32
PERCENT INTERNET
COURSES
5%
4.4%
4%
2.8% 2.8%
3%
2.3%
1.9%
2%
1.2%
1.5%
1.5%
1.1%
0.8%
1%
0.4%
0.2%
0%
Credit
2000
Non-Credit
2001
Total
2002
2003
Fiscal Year
Measure 3C1
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
33
PERCENT
HEADCOUNT IN
INTERNET COURSES
6.8%
7%
6%
5.1%
5%
4.6%
4%
3.4%
3.1%
3%
2%
1%
0.7%
0.3% 0.5%
0%
Credit
2000
Non-Credit
2001
Total
2002
2003
Fiscal Year
Measure 3C1
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
34
STUDENTS
TAKING ONLY
INTERNET COURSES
3,500
3,172
3,000
2,500
2,030
2,000
1,500
1,094
1,000
500
352
0
2000
2001
2002
2003
Fiscal Year
Measure 3C1.3
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
35
MEASURE 3C2:
IMPLEMENTATION OF WEB
& OTHER TECHNOLOGY
Definition: Percent of institutions that
have implemented web & other
technology
Numerator: Number of institutions
that have switched on web-based
functions in ISRS
Denominator: Number of colleges and
universities
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
36
IMPLEMENTATION
OF WEB-BASED
TECHNOLOGY
100%
81.0%
80%
64.7%
63.9%
60%
53.6%
47.2%
40%
20%
11.1%
0%
Student
Business
Functions
Student
Program
Functions
Prospective
Students
Staff & Faculty
System
Efficiency
Overall
Measure 3C2
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
37
IMPLEMENTATION
OF WEB-BASED
TECHNOLOGY
70.8%
Demographic Changes
87.5%
Online Payment/Finance
94.1%
Register
View Grades
100.0%
Web Functions
100.0%
79.9%
Financial Aid-Awards
34.6%
Distance Learning
0%
20%
40%
60%
80%
100%
Student Business Functions
Measure 3C2.1
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
38
MEASURE 3C3: UTILIZATION OF TECHNOLOGY
IN SUPPORT SERVICES
Definition: Percent of course registrations
via the internet
Numerator: Number of student course
registrations via the internet
Denominator: Number of course
registrations
Additional components being considered:
Percent of applications via the internet
Percent of grades entered via the internet
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
39
PERCENT OF COURSE
REGISTRATIONS
USING THE WEB
63.6%
60%
54.8%
52.9%
50%
45.0%
40.9%
40%
36.0%
30%
20%
10%
0%
2001
2002
Credit
2003
Credit & Non-Credit
Fiscal Year
Measure 3C3
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
40
MEASURE 3C4:
CUSTOMER SATISFACTION
WITH IT SERVICES
Definition: Percent of customers that
reported being satisfied with IT Services
Numerator: Number of customers that
reported being very or extremely
satisfied with IT services
Denominator: Number of customers
responding to the item
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
41
OVERALL ITS
SATISFACTION
8.6%
Completely Satisfied
32.9%
Very Satisfied
43.2%
Satisfied
12.8%
Very Dissatisfied
Completely Dissatisfied
2.5%
Completely Satisfied or
Very Satisfied
0%
42.0%
10%
20%
30%
40%
50%
2002 Survey of ITS Customers
Measure 3C4
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
42
ITS SATISFACTION
BY PRODUCT
Office of Instructional
Technology (OIT)
52.0%
Integrated Statewide
Record System (ISRS)
37.9%
System Development &
User/Customer Services
49.6%
65.4%
Technology Infrastructure
Data Management
38.2%
48.7%
Information Security
0%
10%
20%
30%
40%
50%
60%
70%
2002 Survey of ITS Customers
Measure 3C4.1
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
43
MEASURES 11A, 11B &11C:
ECONOMIC
DEVELOPMENT
Updates with data on Fiscal Year 2002
graduates
Inflation adjustment of wage rates
using Employer Cost Index
Developing additional measure on
percent of graduates in Minnesota
Developing additional drill-downs by
racial-ethnic status
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
44
GRADUATE
RELATED
EMPLOYMENT
100%
88.2%
90.3%
91.1%
1999
2000
88.4%
88.8%
89.2%
2001
2002
1998-2002
80%
60%
40%
20%
0%
1998
Fiscal Year
Measure 11A
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
45
CONTINUED
EDUCATION RATE
25%
21.3%
20%
17.3%
16.0%
16.7%
17.8%
17.5%
15%
10%
5%
0%
1998
1999
2000
2001
2002
1998-2002
Fiscal Year
Measure 11B
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
46
GRADUATE
WAGE RATE IN
CURRENT DOLLARS
$15
$14.45
$14.63
2002
2003
$14.19
$13.54
$12.44
$12
$9
$6
$3
$0
1999
2000
2001
Fiscal Year
Measure 11C.3
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
FY indicates year wages were earned
by previous year’s graduates.
MINNESOTA STATE COLLEGES AND UNIVERSITIES
47
GRADUATE
WAGE RATE IN
CONSTANT DOLLARS
$15
$14.63
$14.64
$14.70
2001
2002
2003
$14.03
$12.95
$12
$9
$6
$3
$0
1999
2000
Fiscal Year
Measure 11C
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
FY indicates year wages were earned
by previous year’s graduates.
MINNESOTA STATE COLLEGES AND UNIVERSITIES
48
NEXT STEPS
Affordability Measure
Transfer student success versus native
students
Shift of unnecessary program
duplication measure to a broader
concept of program viability
THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES
MINNESOTA STATE COLLEGES AND UNIVERSITIES
49