Shacara Jones 1025 Regent University Address, Virginia Beach, VA 23455 757-352-4100 goodemailaddress@hotmail.com OBJECTIVE To obtain a position that will let me show case my strong organizational, interpersonal and problem solving skills while utilizing my degree EDUCATION Regent University Virginia Beach, Virginia Bachelor in Science, Major: Organizational Leadership and Management, May 2015 G.P.A.: 3.85 out of 4.0 WORK EXPERIENCE Regent University Virginia Beach, Virginia Career Services Intern • • • Managing caseloads for the schools of Undergraduate Studies and Education Conduct training on Professional Development Skills Establishing good work relationships within different departments Wal-Mart Supercenter Virginia Beach, Virginia Cashier February 2012 - Present Provide excellent customer service Assist customers with various payments including credit cards payments Direct customers to the correct department for merchandise Payless Shoe Source Virginia Beach, Virginia Sales Associate May 2012 – August 2012 May 2011 - September 2011 Provided customer service and support for online orders Assisted customers with merchandise selection and payment Completed daily, weekly and monthly sales reports and projected sales reports Liberty Tax Services Corporate Office Virginia Beach, Virginia Receptionist December 2010 - June 2011 Assisted customers and other franchise owners with technical issues about online tax services Performed as a team member to a group of 100-150 people in a call center setting Handled incoming calls for over 30 executives Professional Associations National Organization of Human Services