Noncredit English As a Second Language Course Student Learning Outcomes course name course Student Learning Outcomes (SLOs) number Strategies for Success in Credit ESL ESLN 3565 Test of English as a Foreign Language ESLA 3012 ESL Introduction to Computers ESLB 3821 Keyboarding for ESL Students ESLB 3822 Introduction to Computers for ESL – Intermediate ESLB 4821 Keyboarding for ESL Students (90) ESLB 4822 ESL Citizenship – Literacy ESLC 3030 ESL Citizenship (90) ESLC 3031 A. Compose simple non-narrative essays and compositions. B. Summarize news articles or other readings with standard citations. C. Create vocabulary logs from readings and lectures. Demonstrate ability to formulate and express opinions and ideas in classroom discussions based on readings and/or lectures. D. Demonstrate successful academic in-class test taking. A. Demonstrate knowledge of the TOEFL exam. B. Demonstrate knowledge of test-taking strategies. C. Apply test-taking strategies to practice TOEFL exams. A. Demonstrate the ability to communicate about computer components using basic computer terminology. B. Interpret word processing instructions to produce a simple document. C. Demonstrate the ability to search for ESL level appropriate information using the Internet. D. Produce appropriately written notes and memos using e-mail. E. Relate information gained from a simple chart created by a spreadsheet program. F. Produce a short oral presentation using presentation software. G. Use computer-assisted language learning software to practice language skills. A. Identify and demonstrate use of the parts of the computer and keyboard. B. Demonstrate ability to follow basic oral and written instructions to complete simple assignments and exercises. C. Demonstrate ability to type and to proofread original or adapted ESL level-appropriate personal business letter. D. Demonstrate the ability to type without error for five minutes at a 25 word-per-minute speed. A. Demonstrate ability to communicate in the computer classroom using computer vocabulary and terminology. B. Identify components of a computer system. C. Use a word processing program to write sentences, produce paragraphs, and edit. D. Explain and use a simple spreadsheet program to create and format worksheets. E. Discuss and use a database to maintain files and create reports and form letters. A. Identify and demonstrate use of the parts of the typewriter. B. Follow basic oral and written instructions and directions to format short assignments. C. Demonstrate ability to type simplified material and check for errors. D. Demonstrate the ability to type with increasing speed. A. Relate basic personal information. B. Relate accurate personal information. C. Identify basic U.S. history facts. D. Memorize basic facts about the structure of the U.S. government. E. Memorize basic facts about state and local governments. F. Memorize basic facts about the Constitution of the United States. G. Identify some basic rights and responsibilities of new citizens. A. Relate personal information orally and in written form. B. Demonstrate knowledge of U.S. History. C. Comprehend the organization and processes of the United States Federal Government. D. Comprehend the organization and processes of the state government. ESL Citizenship MultiLevel 1-4 (90) ESLC 3032 ESL Citizenship MultiLevel 5-8 (90) ESLC 3033 ESL Citizenship MultiLevel 1-4 (45) ESLC 4032 ESL Citizenship MultiLevel 5-8 (45) ESLC 4033 Native Language Literacy ESLF 3000 ESL Women’s Issues ESLF 3001 E. Comprehend the organization and processes of local governments. F. Demonstrate understanding of the U.S. Constitution. G. Demonstrate understanding of the rights and responsibilities of U.S. citizens. A. Apply simple conversational strategies and follow basic instructions. B. Relate personal information as found in the Petition for Naturalization. C. Demonstrate basic knowledge of U.S. History. D. Demonstrate comprehension of the structure and functions of the U.S. Federal Government. E. Demonstrate comprehension of the structure and functions of the State Government. F. Demonstrate comprehension of the structure and functions of the local government. G. Demonstrate understanding of the Constitution. H. Demonstrate understanding of the rights and responsibilities of new citizens I. Identify the values reflected in the U.S. Constitution. A. Engage in extended conversations about personal history and other information. B. Relate personal information as found in the Petition for Naturalization. C. Demonstrate knowledge of basic U.S. History. D. Demonstrate comprehension of the U.S. Federal government structure. E. Demonstrate comprehension of the State government. F. Demonstrate comprehension of local government. G. Demonstrate an understanding of the Constitution. H. Demonstrate an understanding of the rights and responsibilities of new citizens. I. Interpret the values reflected in the U.S. Constitution. J. Interpret the news on current events in federal, state and local governments. K. Demonstrate an understanding of proposed legislation relating to U.S. citizens. A. Relate personal information as found in the Petition for Naturalization. B. Relate major events in U.S. History. C. Identify the major parts of the U.S. Federal, state and local governments. D. Recognize the rights and responsibilities of new citizens. A. Engage in extended conversations about personal history and other information. B. Demonstrate knowledge of U.S. History. C. Demonstrate comprehension of the U.S. Federal, state and local government structure. D. Demonstrate an understanding of the Constitution including individual rights. E. Interpret the news on current events in federal, state and local governments. A. Demonstrate proper classroom orientation. B. Practice pre-writing skills in everyday and classroom situations. C. Apply basic writing skills to everyday and classroom situations. D. Practice pre-reading skills in everyday and classroom situations. E. Apply basic reading skills to everyday and classroom situations. F. Demonstrate language awareness and perform pre-grammar activities. G. Apply basic math skills and knowledge to perform operations needed in daily life and classroom situations. H. Demonstrate ability to read world, U.S. and local maps. A. Demonstrate awareness of gender roles and cultural gender divisions. B. Demonstrate understanding of changing family roles and relationships in a new country or homeland. C. Demonstrate awareness of alternative lifestyles for women. D. Identify new educational goals and expectations. E. Recognize the value and problems connected with women's work (e.g. housework, child care, paid work, workplace environments). F. Identify and evaluate women's health needs. ESL Current Events ESLF 3002 ESL Math ESLF 3003 Writing with a Computer – Intermediate (90) ESLF 3005 Computer-Assisted ESL – Intermediate ESLF 3006 Computer Assisted ESL – BL (90) ESLF 3007 A. Recognize and identify sexual harassment and violence against women. B. Identify legal options against sexual harassment and violence. C. Demonstrate understanding of the function of ethnic, sexual, and racial stereotypes in the U.S. D. Recognize the value of immigrant women's experience. A. Discuss materials on current events and issues. B. Identify main points or key information from written or spoken material. C. Interpret, evaluate and criticize written and spoken materials. D. Recognize and discuss implicit information and inferences. E. Express opinions on issues raised in class and engage in discussion and debate. F. Use concrete information from materials to support opinions. G. Report to groups on timely issues. H. Evaluate current events data. A. Demonstrate ability to read, write, and pronounce numbers, fractions, decimals and percents. B. Identify meanings of signs and symbols. C. Translate number sentences into English sentences. D. Demonstrate ability to read, write, and pronounce vocabulary involved in the use of fractions, decimals, percents and measurement operations. E. Demonstrate comprehension of basic key words associated with operations involved in word problems. F. Interpret, compute and solve math problems involving whole numbers, fractions, decimals and percentages. A. Demonstrate ability to write a short note or e-mail message including some supporting details. B. Demonstrate ability to fill in online forms or tables requiring detailed information on a variety of topics. C. Demonstrate ability to write a paragraph that includes a topic sentence, supporting detail and a conclusion on a topic of personal interest. D. Edit writing for spelling, capitalization, sentence punctuation and basic grammatical form with the help of available computer software. E. Demonstrate ability to create an oral presentation with the use of presentation software. F. Demonstrate ability to take notes on familiar material transmitted orally. G. Identify and access level-appropriate software on a computer. A. Demonstrate understanding of essential points in spoken English on familiar topics and topics of interest enough to be able to participate in extended conversations. B. Demonstrate ability to communicate beyond survival needs and be able to engage in familiar and unfamiliar conversational subjects. C. Use a variety of word analysis skills to determine the meaning of new words in context. D. Interpret simplified readings on familiar subjects, identify the main ideas and draw conclusions. E. Relate a variety of common topics in written English demonstrating control of basic grammatical structures and forms. F. Use the language structures and forms appropriate for intermediate level ESL. G. Use appropriate computer technology to access and use commercial software, teacher-authored software, and/or CD-ROM disks. A. Demonstrate ability to understand commonly used spoken words, phrases, simple learned expressions and questions in familiar contexts and a computer lab environment. B. Employ simple learned phrases and sentences to engage in limited social situations using familiar basic conversations including computer lab processes. C. Recognize and read familiar words including simplified computer lab instructions. D. Construct limited meaning from simplified reading materials on familiar topics including computer lab related materials. E. Demonstrate ability to write basic personal information, lists and simple Computer Assisted ESL – Beginning High (90) ESLF 3008 English Through Song Lyrics ESLF 3011 ESL Skills Computer Lab ESLF 3020 Listening–Beginning Low ESLF 3126 Speaking-Beginning Low ESLF 3127 Reading-Beginning Low ESLF 3128 messages. F. Use Beginning Level language structures and forms. A. Demonstrate understanding of spoken English in familiar contexts well enough to participate in simple conversations. B. Demonstrate ability to speak about basic needs and common activities. C. Use basic word analysis skills to determine the meaning of new words in level appropriate material. D. Demonstrate understanding of short, simplified readings on familiar topics containing previously learned vocabulary. E. Compose sentences and write short messages or notes related to survival skills and personal topics. F. Use beginning level language structures and forms. G. Use appropriate computer technology to access commercial software, teacher-authored software and/or CD-ROM disks. A. Discuss a broad range of themes in American culture reflected in song. B. Analyze vocabulary and phrasing. C. Recognize reduced speech forms and irregular grammar and pronunciation in lyrics. D. Comprehend readings related to songs. E. Demonstrate understanding of song lyrics. F. Demonstrate competence in speech and writing using grammatical structures in songs. A. Develop skills and strategies for improving English language skills based upon assessed needs. B. Identify individual language goals for independent study. C. Use appropriate computer technology to access commercial software, teacher-authored software, information from the internet, and/or CDROM disks. A. Demonstrate understanding of simple words in context of common, everyday situations. B. Respond appropriately to short emergency warnings and commands. C. Respond to some routine social phrases in familiar contexts. D. Use simple contextual clues, such as time reference words, to get information from short announcements or conversations. E. Demonstrate understanding of simple face-to-face conversations that use previously learned material. F. Demonstrate comprehension of simple wh- vs. yes/no questions through appropriate responses. G. Respond to simple requests for repetition or simple clarification. A. Relate basic needs using previously learned words and phrases. B. Produce simple statements about everyday activities. C. Compose simple questions to request basic factual or personal information. D. Respond to simple questions with short-phrase answers. E. Demonstrate ability to ask for and respond to requests for simple clarification. F. Engage in simple conversational exchanges on limited and familiar topics using learned phrases. G. Demonstrate ability to give simple commands and express caution using short phrases. A. Analyze words and develop vocabulary. B. Use familiar visual clues to predict meaning. C. Recognize personal information words in print. D. Recognize common forms of labeling in the home, community and for basic services. E. Recognize basic sight words in different handwriting styles in short notes and messages. F. Demonstrate ability to scan for numerical information in simple signs and flyers. G. Demonstrate ability to read and understand simple sentences using learned vocabulary and sentence patterns. H. Follow one- to three-step written instructions. Writing-Beginning Low (90) ESLF 3129 Pronunciation-Beginning (90) ESLF 3144 Listening-Beginning High ESLF 3346 Speaking-Beginning High ESLF 3347 Reading-Beginning High ESLF 3348 Writing-Beginning High ESLF 3349 A. Demonstrate ability to print letters of the alphabet and numbers legibly. B. Copy or transcribe familiar words, phrases and high-frequency expressions from learned materials. C. Create a series of simple sentences in written form on one topic, based on previously learned vocabulary and structures. D. Recognize basic capitalization and punctuation errors in writing and make corrections. E. Complete simple forms that require limited biographical or personal information. A. Recognize the relationship between English sounds and their symbols. B. Identify vowels and consonants. C. Demonstrate the ability to discriminate among different vowel/consonant sounds. D. Demonstrate the ability to produce English sounds. E. Demonstrate an understanding of syllables and stress patterns in individual words. F. Demonstrate an understanding of rhythm, stress and intonation in phrases and simple sentences. G. Employ rhythm, stress and intonation in phrases and simple sentences. A. Demonstrate understanding of simple words and phrases drawn from learned topics. B. Respond appropriately to short emergency warnings. C. Demonstrate comprehension without understanding every word. D. Demonstrate understanding of non face-to-face speech in familiar contexts. E. Differentiate between statements and questions based on grammatical structure and intonation of learned patterns. F. Recognize words that signal differences between present, past, and future events. G. Recognize reduced forms. H. Use multiple-step instructions and directions to specific destinations. I. Use contextual clues to understand a conversation. A. Produce questions related to basic needs using previously learned utterances. B. Demonstrate understanding of simple questions related to basic needs using previously learned phrases or simple sentences in appropriate responses. C. Use words and expressions to ask for and give meanings. D. Repeat or rephrase questions, requests, and statements to clarify or confirm. E. Practice conversational exchanges on familiar topics using mostly learned phrases. F. Relate simple personal information on the telephone. G. Relate simple instructions and directions. A. Use visual clues to predict meaning and interpret new words in familiar contexts. B. Interpret isolated words and phrases in familiar contexts. C. Interpret terms and instructions on simplified forms. D. Recognize abbreviations in authentic material. E. Recognize familiar vocabulary and phrases in a variety of fonts and handwriting styles. F. Examine simple authentic documents to find specific information. G. Infer information from brief narratives, charts and schedules. H. Identify the sequence of events in written directions or a simple narrative paragraph. I. Demonstrate understanding of short, simplified narrative paragraphs on familiar topics containing previously learned vocabulary and sentence patterns. A. Produce simple sentences based on personal experiences or familiar material. B. Compose a short note or message. C. Construct a loosely organized paragraph based on personal experiences or Listening-Intermediate Low ESLF 3566 Speaking-Intermediate Low ESLF 3567 Reading-Intermediate Low ESLF 3568 Writing-Intermediate Low ESLF 3569 Vocabulary Power ESLF 3581 Pronunciation-Intermediate ESLF 3584 familiar material. D. Use correct capitalization, sentence punctuation and spelling. E. Demonstrate ability to fill out simple forms that require some detailed biographical or personal information. F. Recognize and record key information from a recorded message. A. Recognize and respond appropriately to multi-step directions and simple rules or regulations presented orally with support material in a variety of familiar situations. B. Identify specified essential information from a listening passage when given an oral prompt. C. Demonstrate comprehension of general meaning and details in face-toface conversations containing some unfamiliar vocabulary. D. Demonstrate comprehension of non-face-to-face conversations on familiar material in familiar contexts. E. Differentiate between formal and informal language, including some highfrequency reduced speech in simple familiar expressions. F. Demonstrate understanding of implicit information. G. Demonstrate understanding of organizational clues used in speaking. A. Describe a sequence of events on a topic related to the student’s personal life. B. Demonstrate ability to ask for and give clarification on the content of utterances. C. Demonstrate ability to initiate and maintain simple conversations using appropriate forms of address and register. D. Engage in conversations on familiar topics and on some unfamiliar topics. E. Summarize a brief listening passage on a familiar topic. F. Participate in simple telephone conversations on familiar topics. G. Demonstrate ability to give and ask for directions, and give increasingly complex commands and warnings. H. Prepare and deliver a short, simple oral presentation on a familiar topic. I. Engage in a brief, simple interview on familiar topics. A. Use an increasing variety of word analysis skills to determine the meaning of new words. B. Interpret abbreviations for an increasing variety of words in context of specific topics. C. Demonstrate ability to skim for general meaning in short passages or paragraphs. D. Demonstrate ability to scan for specific information in simple authentic materials related to immediate needs. E. Interpret simple, short narrative and descriptive passages on familiar topics. F. Interpret simple charts, graphs, tables, maps and multi-step diagrams. G. Interpret simple narrative and descriptive passages on unfamiliar topics using visual, graphic and contextual clues. H. Differentiate between fact and opinion in simple texts. A. Write a paragraph that includes a topic sentence, supporting detail, and a conclusion . B. Edit writing for spelling, capitalization, sentence punctuation and basic grammatical form. C. Take notes on familiar material transmitted orally. A. Analyze word formation. B. Demonstrate a variety of strategies for defining, recalling and synthesizing vocabulary in written and oral English. C. Construct grammatically accurate sentences in conversational and written English using related vocabulary. D. Recognize and integrate colloquial speech into conversational English. E. Formulate and express opinions using appropriate vocabulary on topics relevant to the workplace, academia and social situations. A. Recognize relationship between English sounds and their symbols. B. Identify consonants and vowels. C. Demonstrate ability to discriminate among different vowel and consonant Accelerated Grammar ESLF 3585 Listening-Intermediate High ESLF 3786 Speaking-Intermediate High ESLF 3787 Reading-Intermediate High ESLF 3788 Writing-Intermediate High ESLF 3789 sounds. D. Demonstrate ability to produce English sounds. E. Demonstrate understanding of syllabication, stress, and pitch in multisyllabic words. F. Demonstrate understanding of rhythm, stress, intonation, and reduced speech in native English speakers. G. Employ rhythm, stress, intonation patterns, and reduced forms in sentences and conversations. H. Identify and correct his/her own pronunciation errors. A. Demonstrate comprehension and production of a variety of noun, adjective and adverb phrases and clauses. B. Demonstrate comprehension and production of the English verb system by way of a comprehensive review of all the verb tenses at the intermediate level. C. Demonstrate comprehension and production of a variety of compound and complex sentences. D. Demonstrate comprehension and production of conditional, passive and progressive sentence forms. E. Demonstrate ability to construct comparative forms. F. Compose parallel series and handle other forms of parallelism. G. Demonstrate an expanding range and control of prepositions. H. Demonstrate comprehension of the modal verb system. A. Understand and respond to common requests for assistance and information. B. Identify main ideas and most supporting details in everyday factual discourse. C. Identify essential information on a familiar subject in an observed conversation. D. Demonstrate understanding of a narrative passage read aloud and relate the main actions in sequence. E. Demonstrate understanding of everyday conversations using adaptations made for English learners. F. Differentiate between the use of formal and informal language. G. Interpret the mood of a message. A. Construct new utterances based on previously learned language patterns. B. Demonstrate ability to participate in face-to-face conversations on some topics beyond immediate survival needs. C. Restate and reword utterances in order to be understood by the general public. D. Choose language forms required to fulfill basic courtesy functions in conversations. E. Engage in increasingly extended conversations on familiar and unfamiliar topics. F. Demonstrate ability to participate in extended telephone conversations. G. Prepare and deliver a short oral presentation on a familiar topic. H. Engage in a short interview on familiar and partly unfamiliar topics. A. Determine the meaning of new words in authentic materials on familiar topics. B. Interpret a variety of charts, graphs, tables and forms. C. Identify the main idea of a paragraph on a familiar topic. D. Identify particular details by scanning a passage, form or test. E. Demonstrate ability to draw conclusions from authentic materials on familiar topics. F. Determine connections between ideas within a passage by interpreting transitional words. G. Recognize the person or object of a pronoun reference in a passage. A. Take notes on information transmitted orally. B. Demonstrate the ability to write an academic or practical composition of at least two paragraphs. C. Demonstrate the ability to edit writing content, structure and form. D. Demonstrate the ability to fill out authentic forms and questionnaires. E. Compose personal letters and messages for various purposes. Telling Stories for ESL Students ESLF 3790 F. A. B. C. D. E. F. G. H. I. ESL Through Story-Based Video and TV ESLF 3791 J. A. B. C. Intermediate CALL ESLF 4006 D. E. F. G. A. B. C. D. E. F. G. Beginning Low CALL ESLF 4007 A. B. C. D. Beginning High CALL ESLF 4008 A. B. C. D. E. Beginning Low Conversation (45) ESLF 4127 A. B. C. Beginning High Conversation (45) ESLF 4347 A. B. Intermediate Low ESLF 4567 C. A. Compose simple business letters. Interpret diverse types of stories from a variety of cultures. Create and tell a personal version of a tale. Create and tell a personal story. Organize, prepare and present a formal storytelling performance. Clarify, articulate and discuss personal and cultural values. Use context to infer the meaning of new vocabulary and idioms. Demonstrate interviewing skills. Demonstrate understanding of spoken English at ESL High Intermediate 7/8 or above. Demonstrate competence in speech and writing using grammatical structures, idioms and vocabulary appropriate for ESL High Intermediate 7/8 or above. Critique a storytelling performance. Employ successful learner strategies for understanding English spoken at a normal rate. Demonstrate understanding of the main idea and supporting details. Identify targeted features of grammar, pronunciation and vocabulary in a stream of discourse. Recognize how pitch, intonation and stress contribute to meaning. Use contextual cues to help understand the story and characters. Predict what will happen based on what the student has heard. Express personal opinions on the videos and TV programs viewed. Identify the essential points in spoken English on familiar topics. Demonstrate ability to communicate beyond survival needs. Use a variety of word analysis skills to determine the meaning of new words in context. Identify some main ideas in simplified readings on everyday subjects. Demonstrate ability to relate a common topic of interest in written English showing control of basic grammatical structures and forms. Use the language structures and forms appropriate for Intermediate level ESL. Use appropriate ESL language learning technology to access and use commercial software, and/or CD-ROM disks. Recognize and pronounce commonly used spoken words, phrases, simple learned expressions and questions in an ESL computer lab environment. Employ simple learned phrases and sentences to engage in basic conversations in an ESL computer lab environment. Recognize and read simplified ESL computer lab instructions. Respond appropriately to simple written material including basic computer prompts. Identify the main points in spoken English on familiar topics without understanding every word. Demonstrate ability to ask and answer basic questions and give instructions. Recognize the main ideas in short simplified readings. Compose sentences and write short messages or notes related to familiar topics. Use appropriate ESL language learning software programs and/or CDROM disks. Understand a range of frequently used spoken words, phrases, simple learned expressions and questions in familiar contexts. Engage in simple conversational exchanges on limited and familiar topics using learned phrases. Demonstrate ability to print numbers, letters, familiar words and phrases and copy simple sentences related to learned spoken language. Engage in basic conversational exchanges on familiar topics relying on learned phrases. Recognize and produce words that signal differences between present, past and future events. Recognize and discuss survival and common written material. Engage in conversations beyond survival needs on familiar topics and Conversation (45) Writing-Intermediate Low ESLF 3569 Intermediate High Conversation (45) ESLF 4787 Computer –Assisted ESL (45) ESLF 5006 ESL Literacy A ESLN 3010 ESL Literacy A (90A) ESLN 3015 ESL Literacy A (90B) ESLN 3016 ESL Literacy B ESLN 3020 Beginning Low 1 ESLN 3100 Beginning Low 1 (90A) ESLN 3105 Beginning Low 1 (90B) ESLN 3106 some unfamiliar topics. B. Comprehend spoken English containing some unfamiliar words in mostly familiar contexts. C. Interpret and discuss simplified material on familiar subjects. A. Write a paragraph that includes a topic sentence, supporting detail, and a conclusion . B. Edit writing for spelling, capitalization, sentence punctuation and basic grammatical form. C. Take notes on familiar material transmitted orally. A. Engage in extended conversations on a variety of topics using appropriate syntax, formality and control of grammatical forms. B. Recognize and respond to discussions or speeches on topics in special fields of interest. C. Use discussion techniques to talk about written material on everyday subjects. A. Use appropriate language structures to communicate about computer lab tasks. B. Identify the main ideas in simplified readings on computer-related information. C. Use appropriate computer technology to access commercial software, teacher-authored software, and/or CD-ROM disks. A. Recognize a limited range of simple spoken isolated words, phrases and questions. B. Use a few English words to express basic survival needs. C. Recognize letters of the alphabet, numbers and some simple words. D. Demonstrate ability to copy letters of the alphabet, numbers and isolated words and phrases. A. Recognize a limited range of simple spoken isolated words and phrases. B. Use a few English words to express basic survival needs. C. Recognize letters of the alphabet, numbers and some simple words. A. Recognize a limited range of common spoken phrases and questions. B. Use learned words and phrases to express basic survival needs. C. Recognize letters of the alphabet, numbers and some simple words. D. Demonstrate ability to copy letters and phrases using Literacy level structures and forms. A. Demonstrate comprehension of a limited range of simple spoken words drawn from learned material from the classroom. B. Engage in very limited conversation to express basic survival needs. C. Relate phonological sounds to letters and clusters of letters. D. Demonstrate ability to write isolated words, phrases and high-frequency expressions from learned material. E. Use the language structures and forms for Literacy. A. Demonstrate general recognition of frequently used spoken words, phrases and questions in familiar contexts. B. Demonstrate ability to correctly apply short phrases and sentences in learned common social conversations. C. Recognize and read numbers and letters. D. Construct limited meaning from reading materials using familiar words on learned topics. E. Demonstrate ability to print numbers, letters, a limited number of basic sight words and previously learned simple sentences and phrases. F. Use Beginning Level 1 language structures and forms. A. Recognize commonly used spoken words, phrases and questions. B. Apply short phrases and sentences in social conversations about basic needs. C. Recognize and read numbers and letters. D. Use Beginning Low 1 structures and forms needed for spoken survival English. A. Demonstrate ability to participate in common social conversations. B. Demonstrate ability to understand simplified reading materials on familiar topics. C. Demonstrate ability to print phrases and previously learned simple Beginning 1-4 Multi-Level ESLN 3140 Beginning 1-4 Multi-level (90A) ESLN 3145 Beginning 1-4 Multi-level (90B) ESLN 3146 Beginning Low 1-2 Intensive ESLN 3150 Beginning Low 2 ESLN 3200 Beginning Low 3 (90A) ESLN 3205 Beginning Low 2 (90B) ESLN 3206 sentences. D. Use Beginning Level 1 language structures and forms in written English. A. Demonstrate general understanding of spoken English from common activities in familiar contexts. B. Relate information about basic needs in routine social situations. C. Determine the meaning of new words in simple written material by applying basic word analysis and vocabulary development skills. D. Recognize words in simplified material on familiar topics dealing with everyday matters. E. Produce sentences and short notes related to survival skills and personal topics. F. Use Beginning Level language structures and forms. A. Demonstrate general understanding of spoken English from common activities in familiar contexts. B. Relate information about basic needs in routine social situations. C. Recognize words in simplified material on familiar topics dealing with everyday matters. D. Produce sentences and short notes related to survival skills and personal topics from learned material. A. Demonstrate general understanding of spoken English from routine social situations. B. Relate information about common activities. C. Determine the meaning of new words in simple written material by applying basic word analysis and vocabulary development skills. D. Recognize words in simplified material on familiar topics dealing with everyday matters. E. Produce sentences and short notes related to survival skills and personal topics from learned material. F. Use Beginning level language structures and forms. A. Recognize a range of frequently used spoken words, phrases, simple learned expressions and questions in familiar contexts. B. Demonstrate ability to communicate survival needs using very simple learned phrases and sentences and begin to engage in social communication. C. Construct limited meaning from simple print materials on familiar topics. D. Demonstrate ability to print numbers, letters, and a limited number of basic sight words, phrases, and simple sentences. E. Use Beginning Low language structures and forms. A. Demonstrate a good understanding of commonly used spoken words, phrases, simple learned expressions and questions in familiar contexts. B. Employ simple learned phrases and sentences to engage in limited social situations using familiar basic conversations. C. Recognize and read numbers, letters and sub-parts of familiar words. D. Construct limited meaning from simplified reading materials on familiar topics. E. Demonstrate ability to write basic personal information, lists and simple messages. F. Use Beginning Level 2 language structures and forms. A. Demonstrate a good understanding of commonly used spoken words, phrases, simple learned expressions and questions in familiar contexts. B. Employ simple learned phrases and sentences to engage in limited social situations using familiar basic survival conversations. C. Construct limited meaning from brief simple readings on learned materials. D. Demonstrate ability to write basic personal information. E. Use Beginning Level 2 language structures and forms. A. Demonstrate a good understanding of commonly used words and phrases in familiar contexts and be able to participate in simple conversations. B. Recognize and read numbers, letters and sub-parts of familiar words. C. Construct limited meaning from simplified reading materials on familiar topics. D. Demonstrate ability to write basic personal information, lists and simple Beginning High 3 ESLN 3300 Beginning High 3 (90A) ESLN 3305 Beginning High 3 (90B) ESLN 3306 Beginning High 3-4 Multilevel ESLN 3340 Beginning High 3-4 Intensive ESLN 3350 Beginning High 4 ESLN 3400 messages. E. Use Beginning Level 2 language structures and forms. A. Demonstrate limited understanding of spoken English from learned topics and familiar contexts. B. Demonstrate ability to speak English about basic needs and routine activities in simple conversations. C. Determine the meaning of new words in simplified material by applying basic word analysis and vocabulary development skills. D. Recognize words in familiar contexts using visual clues and previously learned material. Demonstrate limited comprehension of simplified reading material. E. Produce grammatically correct sentences related to survival skills and personal topics. F. Use the language structures and forms appropriate for Beginning High Level 3. A. Demonstrate limited understanding of spoken English from learned topics and familiar contexts. B. Relate information about basic needs using learned phrases. C. Recognize words in familiar contexts using visual clues and previously learned material. D. Produce sentences related to personal topics. E. Use language structures and forms appropriate for Beginning High Level 3. A. Participate in simple conversations about basic needs and common activities. B. Identify common word roots and compound words. C. Demonstrate limited comprehension of simplified reading material. D. Produce sentences and short loosely organized paragraphs related to survival skills and personal topics. E. Use the language structures and forms appropriate for Beginning High Level 3. A. Demonstrate understanding of simple conversations about learned topics in familiar contexts. B. Use English to speak about basic needs and routine activities in simple conversations. C. Apply basic word analysis and vocabulary development skills to determine the meaning of new words in simple material. D. Demonstrate comprehension of Beginning High basic English level material. E. Communicate basic needs and personal topics in sentence form and organize the sentences into paragraph form. F. Utilize beginning-high basic language structures in speaking and in writing. A. Demonstrate general understanding of spoken English with some unfamiliar words well enough to participate in simple conversations. B. Relate information about basic needs and routine activities in basic conversations in routine social situations. C. Use basic word analysis skills to determine the meaning of new words in simple material on familiar topics. D. Recognize words on familiar topics and construct limited meaning from some authentic material dealing with everyday matters. E. Produce sentences to form short loosely organized paragraphs related to survival skills and personal topics. F. Use Beginning High language structures and forms. A. Demonstrate general understanding of spoken English from common topics in familiar contexts to participate in simple conversations. B. Engage in simple conversations in a variety of common social situations. C. Determine the meaning of new words by applying basic word analysis and vocabulary development skills. D. Recognize words in longer reading passages in familiar contexts.. E. Produce sentences organized into short loosely organized paragraphs. F. Use Beginning High Level 4 language structures and forms. Beginning High 4 (90A) ESLN 3405 Intermediate 5 ESLN 3500 Intermediate Low 5 (90A) ESLN 3505 Intermediate Low 5 (90B) ESLN 3506 Intermediate Low 5-6 Intensive ESLN 3550 Intermediate Low 5-6 Multilevel ESLN 3560 Intermediate 5-8 Multilevel ESLN 3580 A. Demonstrate general understanding of spoken English on common topics in familiar contexts to participate in simple conversations. B. Relate information about basic needs and routine activities in simple conversations in a variety of common social situations. C. Recognize words in familiar contexts using visual clues in short authentic material. D. Produce sentences related to survival skills and personal topics. E. Use the language structures and forms appropriate for Beginning High Level 4. A. Demonstrate understanding of spoken English in increasingly extended conversations. B. Engage in conversations in familiar and some unfamiliar contexts. C. Interpret a variety of words, phrases and simple directions in simple authentic materials. D. Interpret simple, short narratives and descriptive passages on familiar topics using contextual clues to differentiate between fact and opinion.. E. Demonstrate ability to write an organized paragraph or message. F. Use the language structures and forms appropriate for Intermediate Low Level 5. A. Demonstrate understanding of spoken English in increasingly extended conversations. B. Engage in conversations in familiar and some unfamiliar contexts. C. Interpret simplified reading materials on familiar subjects. D. Demonstrate ability to write a short note and complete a common form. E. Use the language structures and forms appropriate for Intermediate Low Level 5. A. Engage in conversations beyond immediate survival contexts. B. Use an increasing variety of word analysis skills to determine the meaning of new words in context on familiar topics. C. Interpret simplified reading materials and some authentic materials on familiar subjects. D. Demonstrate ability to write an organized paragraph or message. E. Use the language structures and forms appropriate for Intermediate Low Level 5. A. Comprehend spoken English containing some unfamiliar words in mostly familiar contexts. B. Demonstrate ability to participate in increasingly extended conversational exchanges about topics beyond survival needs. C. Use an increasing variety of word analysis skills to determine the meaning of new words. D. Demonstrate ability to read simplified materials on familiar subjects and have limited success reading authentic materials. E. Compose one or more short paragraphs related to survival skills and personal topics, and complete messages with few errors. F. Use Intermediate Low structures and forms. A. Comprehend spoken English containing some unfamiliar words in mostly familiar contexts. B. Demonstrate ability to communicate orally in formal and informal settings on familiar topics with increasing ease and accuracy. C. Use an increasing variety of word analysis skills to determine the meaning of new words in context. D. Differentiate fact from opinion in simplified reading material and some authentic material. E. Organize relevant ideas and appropriate details into one or more clearly organized short paragraphs or speeches. F. Use Intermediate Low language structures and forms. A. Demonstrate understanding of extended conversations with some unfamiliar vocabulary. B. Demonstrate an ability to participate in extended conversations beyond survival needs on some unfamiliar topics. C. Identify main ideas in short narrative and descriptive passages on familiar Intermediate Low 6 ESLN 3600 Intermediate Low 6 (90A) ESLN 3605 Intermediate Low 6 (90B) ESLN 3606 Intermediate High 7 ESLN 3700 Intermediate High 7-8 Intensive ESLN 3750 Intermediate High 7-8 Multilevel ESLN 3780 topics. D. Compose short letters and summaries of learned material. E. Use appropriate intermediate level language structures and forms. A. Comprehend spoken English containing some unfamiliar words in mostly familiar contexts. B. Demonstrate ability to participate in increasingly extended conversational exchanges about topics beyond survival needs. C. Use an increasing variety of word analysis skills to determine the meaning of new words. D. Differentiate fact from opinion in simplified reading material and some authentic material. E. Organize relevant ideas and appropriate details into one or more clearly organized short paragraphs. F. Use Intermediate Low Level 6 structures and forms. A. Comprehend spoken English containing some unfamiliar words in mostly familiar contexts. B. Demonstrate the ability to participate in increasingly extended conversational exchanges about topics beyond survival needs. C. Use a variety of word analysis skills to determine the meaning of new words. D. Differentiate fact from opinion in simplified reading material. E. Organize relevant ideas and appropriate details into a paragraph. F. Use Intermediate Low Level 6 structures and forms. A. Comprehend spoken English containing some unfamiliar words in mostly familiar contexts. B. Demonstrate the ability to participate in conversations about topics beyond survival needs. C. Use an increasing variety of word analysis skills to determine the meaning of new words. D. Differentiate fact from opinion in simplified reading material and some authentic material. E. Organize relevant ideas and appropriate details into one or more clearly organized short paragraphs. F. Use Intermediate Low Level 6 structures and forms. A. Recognize essential information on a familiar subject in a spoken English speech or lecture. B. Use appropriate syntax and formality to participate in extended conversations and interviews. C. Use a variety of word analysis skills to determine the meaning of new vocabulary. D. Interpret information from authentic material on a variety of common topics. E. Demonstrate ability to produce a practical composition or report. F. Use Intermediate High 7 structures and forms. A. Identify essential points of discussion or speeches on topics in special fields of interest. B. Use appropriate syntax to communicate about a variety of topics. C. Use a variety of word analysis skills to determine the meaning of new words. D. Interpret authentic reading materials on everyday subjects. E. Demonstrate ability to write a brief composition about a previously discussed topic. F. Use Intermediate High language structures and forms. A. Identify essential points of discussions, speeches, or lectures. B. Utilize appropriate formality and grammatical patterns to communicate in extended conversations or interviews. C. Apply word analysis skills to determine the meaning of new vocabulary in familiar contexts. D. Demonstrate understanding of authentic reading materials and interpret meaning on a variety of common topics E. Organize and compose paragraphs or brief essays and letters, using Intermediate High 7-8 Intensive (90A) ESLN 3785 Intermediate High 7-8 Intensive (90B) ESLN 3786 Intermediate High 8 ESLN 3800 Advanced Low 9 ESLN 3900 ESL Literacy A (45) ESLN 4015 Beginning Low 1-2 Intensive (90A) ESLN 4150 Beginning Low 1-2 Intensive (90B) ESLN 4151 Communication Skills for the Workplace (90) ESLV 3800 appropriate syntax. F. Use Intermediate High language structures and forms. A. Identify essential points of discussion or speeches on topics in special fields of interest. B. Use appropriate syntax to communicate about a variety of topics. C. Identify main idea of a short reading passage in a familiar context. D. Demonstrate ability to write routine correspondence. A. Identify essential points of discussion or speeches on topics in special fields of interest. B. Use a variety of word analysis skills to determine the meaning of new words. C. Interpret authentic reading materials on everyday subjects. D. Composing letters and essays on topics of interest. E. Use Intermediate High language structures and forms. A. Demonstrate understanding of essential points of discussion or speeches of familiar or unfamiliar topics. B. Demonstrate ability to communicate with appropriate syntax and control of grammatical patterns in most extended conversations and interviews. C. Apply word analysis and vocabulary skills to determine the meaning of new words in the context of familiar scenarios. D. Demonstrate understanding of authentic reading materials on common topics and interpret the meaning of readings on specialized topics. E. Demonstrate ability to write brief compositions on previously discussed topics and exhibit control of basic grammatical patterns. F. Use Intermediate High 8 structures and forms. A. Demonstrate understanding of descriptive and factual material in familiar contexts. B. Engage in casual and extended conversation about a variety of topics with increasing fluency and control of complex grammatical patterns. C. Interpret the meaning of root words, an increasing number of idioms and phrasal verbs in context and new specialized vocabulary in context. D. Demonstrate comprehension of authentic materials on abstract topics in familiar contexts as well as descriptions and narrations of factual material. E. Demonstrate ability to write compositions on familiar material. F. Use the language structures and forms appropriate for Advanced Low 9. A. Demonstrate understanding of a limited number of high-frequency spoken commands and requests in familiar settings. B. Express basic needs for survival in familiar settings. C. Recognize words and signs with one word or symbol. D. Demonstrate ability to copy personal identification. A. Recognize a range of frequently used spoken words, phrases, simple learned expressions and questions in familiar contexts. B. Demonstrate ability to communicate survival needs using very simple learned phrases and sentences and begin to engage in social communication. C. Recognize and print numbers and letters as well as basic sight words and simple sentences. D. Use Beginning Low structures and forms. A. Engage in simple conversational exchanges on limited and familiar topics using learned phrases. B. Recognize and read numbers and letters as well as parts of familiar words. C. Construct limited meaning from simple print materials on familiar topics. D. Demonstrate ability to print numbers, letters, and a limited number of basic sight words, phrases, and simple sentences. E. Use Beginning Low structures and forms. A. Compare some cultural values and attitudes in the United States towards work with those in the student’s native country. B. Recognize appropriate standards of politeness and appearance in the workplace. C. Describe past work experience, education, training, and skills related to job interviews. D. Demonstrate ability to write a simple resume and cover letter. Communication Skills for the Workplace ESLV 3801 VESL for Clerical Procedures ESLV 3804 ESL for Housekeeping ESLV 3806 Housekeeping ESL ESLV 3807 Communication Skills for Culinary Workers ESLV 3808 ESL/ABE for Automotive Technology ESLV 3813 Communication Skills for Chinese Cooks (90) ESLV 3814 A. Compare cultural values and attitudes towards work in the United States with those of the student’s native country. B. Identify and discuss the multicultural nature of the U.S. workplace. C. Recognize appropriate standards of politeness and appearance in the workplace. D. Describe past work experience, education, training, and skills related to job interviews. E. Infer employer's expectations on the job. F. Analyze a variety of work and social situations on the job and respond appropriately. G. Demonstrate general safety practices. H. Relate basic worker's rights as they relate to situations at the workplace. A. Identify and pronounce common office supplies and equipment. B. Demonstrate understanding of basic office terminology and procedures. C. Respond appropriately to basic orders, requests, and directions used in clerical jobs. D. Clarify basic clerical tasks through asking and answering appropriate questions related to tasks. E. Demonstrate understanding of general office work culture through critical thinking and problem solving activities. F. Use basic telephone knowledge, common phrases and appropriate etiquette in answering/making office phone calls and taking messages. G. Apply job search skills to looking for clerical work. A. Describe house cleaning principles and methods. B. Explain the uses of various cleaning products and techniques. C. Identify electrical appliances and their uses. D. Explain health and safety procedures as they apply to housekeeping work. E. Demonstrate understanding of employer/employee relationships. F. Demonstrate successful job readiness for a housekeeping position. A. Identify house cleaning products and methods. B. Explain the uses of various cleaning products and techniques. C. Identify electrical appliances and their uses. D. Recognize housekeeping health and safety procedures. E. Respond appropriately in employer/employee conversations. F. Respond effectively in a job interview. A. Identify and pronounce names of kitchen tools and equipment. B. Identify and pronounce names of basic ingredients used in cooking. C. Describe basic preparation and cooking procedures. D. Calculate, and record units of measurement in culinary work. E. Demonstrate appropriate responses to basic orders, requests, and directions on the job. F. Comprehend menus and describe recipes. G. Respond appropriately to customers' orders and complaints. H. Demonstrate understanding of general safety practices. I. Apply and interview for jobs. A. Demonstrate understanding of automotive trade terminology, instructions and specifications. B. Identify, restate and participate in safety practices used in the Automotive Program. C. Recognize and use symbols, abbreviations and automotive tradejargon. D. Demonstrate understanding of information from automotive trademanuals, specification data sheets and reference books. E. Recognize and demonstrate understanding of use of measuring tools and devices. F. Explain a variety of selected principles and practices used in the Automotive Program. A. Identify and pronounce names of kitchen tools and equipment. B. Identify and pronounce names of basic ingredients used in Chinese cooking. C. Describe basic preparation and cooking procedures. D. Calculate and record units of measurement. E. Demonstrate appropriate responses to basic orders, requests, and directions on the job. Communication Skills for Janitorial Workers ESLV 3816 Social Communication ESLV 3819 Communication Skills for Customer Service Employees (90) ESLV 3822 F. G. H. I. A. B. C. D. E. F. A. B. C. D. A. B. C. D. Communication Skills for Job Searching (90) ESLV 3823 A. B. C. D. Communication Skills for Food Service/Hospitality ESLV 3824 A. B. C. D. E. F. G. H. I. J. K. VESL for Career Exploration I (45) ESLV 3825 L. A. B. C. D. VESL for Career Exploration II (45) ESLV 3826 E. A. B. C. D. Demonstrate ability to read and comprehend menus and recipes. Demonstrate appropriate responses to customers' orders and complaints. Demonstrate understanding of general safety practices. Apply and interview for jobs. Identify and pronounce names of basic tools and equipment. Demonstrate understanding of basic janitorial terminology and tasks. Recognize, calculate and record units of measurement. Respond appropriately to basic orders, requests, and directions on the job. Recognize job hazards and demonstrate ability to practice general safety. Demonstrate understanding of basic workers' rights on the job. Engage in casual conversations using small talk. Demonstrate ability to discuss various social aspects of American life. Demonstrate ability to discuss various aspects of American workplace culture. Use effective telephone skills in everyday situations. Identify self, company, and purpose of visit, when sent to service equipment. Interpret written and verbal instructions on the job, verbalize any assumptions, confirm and/or restate information as related to the job. Apply phrases to politely diffuse situations when confronting "dissatisfied" customers. Create small talk and respond appropriately in a variety of work situations when dealing with people of varying backgrounds. Understand the importance of education, training, and the development of personal skills necessary for a successful job search. Recognize and research changing job trends and requirements. Interpret job want-ads, announcements, and descriptions. Demonstrate ability to describe one's training, education, experience, skills, and interests in an interview. Identify and pronounce names of kitchen tools and equipment. Identify and pronounce names of basic ingredients used in cooking. Describe basic preparation and cooking procedures. Demonstrate understanding of basic preparation and cooking terminology and tasks in listening, speaking, reading and writing activities. Clarify basic food preparation and cooking tasks through asking and answering appropriate questions related to tasks. Read, pronounce, calculate and record units of measurement. Respond appropriately to basic orders, requests, and directions on the job. Read and comprehend menus and recipes. Give a simple description of ingredients used in dishes and how the dishes are prepared. Respond appropriately to customers' orders and complaints. Demonstrate understanding of general safety practices through listening, speaking and reading activities. Apply and Interview for jobs. Identify some basic values, customs, and obligations as related to the work world of the United States. Interpret and generalize parts of U.S. culture/ social values when presented for discussion. nterpret body language and gestures that are positive and negative in the U.S. workplace. Respond appropriately to basic orders, requests, directions, and criticism on the job. Understand hierarchical work relationships in U.S. companies. Understand the importance of education, training and development of personal skills as a pre-requisite for employment. Recognize concepts of changing job trends, choosing a job, personal requirements versus job demands, and a job as a source of personal identity. Identify and interpret employment ads, announcements descriptions, and applications. Describe one's training, education, experience, skills, and interests. Communication Skills for Hotel/Service Workers ESLV 3827 Business Writing on Micros/ESL (90) ESLV 3828 Computer VESL – High Intermediate (90) ESLV 3829 VESL for Health Workers (90) ESLV 5830 Communication Skills for Construction Workers ESLV 3831 Communication Skills for Construction Workers (90) ESLV 3832 VESL for Child Development A ESLV 3833 E. Understand and practice concept of "promoting yourself" at the interview, and identify appropriate interview attire. A. Identify and pronounce names of basic tools and equipment. B. Demonstrate understanding of basic hotel service work, terminology and tasks. C. Identify and describe basic hotel service work. D. Calculate and record units of measurement related to hotel service work. E. Demonstrate the ability to respond appropriately to basic orders, requests, and directions related to hotel service work. F. Demonstrate understanding of general safety practices. G. Demonstrate understanding of basic workers' rights on the job. A. Compose common business messages, memoranda, reports, letters and résumés. B. Use vocabulary and expressions prevalent in the business environment. C. Demonstrate ability to follow typical written instructions. D. Identify and use correct grammar, spelling, hyphenation and punctuation. E. Identify different components related to the use of the computer. A. Use computer vocabulary and terminology appropriately. B. Communicate effectively in an automated office environment. C. Respond to basic computer system messages. D. Use basic e-mail skills for office communications. E. Access work-related resources on the Internet. F. Describe computer skills, equipment and software in a job interview. A. Demonstrate the use of appropriate language and an understanding of suitable cultural behavior for interacting with patients. B. Recognize and demonstrate an awareness of diversity, cultural and gender, in a medical environment. C. Use assertiveness skills to get and give information. A. Demonstrate understanding of basic construction terms and tasks in listening, speaking, reading, and writing activities. B. Clarify basic construction tasks through asking and answering appropriate questions related to tasks. C. Demonstrate ability to read, pronounce, calculate and record units of measurement. D. Respond appropriately to basic orders, requests, and directions on the job. E. Demonstrate understanding of general safety practices through listening, speaking, and reading activities. F. Demonstrate understanding of basic workers' rights on the job. G. Demonstrate understanding of basic information related to apprenticeship programs in the construction trades. A. Identify and correctly pronounce the names of basic tools and equipment. 1. Describe basic construction tasks: 2. Demonstrate an ability to understand and use construction terminology. B. Clarify basic construction tasks by asking and answering appropriate question relevant to those tasks. C. Demonstrate ability to read, pronounce, calculate and record U.S. units of measurement. D. Respond appropriately to basic orders, requests, and directions on the job and participate in basic conversation with co-workers. E. Demonstrate understanding of general safety practices through listening and speaking activities. A. Demonstrate understanding of terms in the child development/childcare field. B. Interpret simple articles and be able to identify and state main points. C. Practice and apply oral presentation skills to read children's books aloud in comprehensible English. D. Assess individual child’s development in job and classroom settings. E. Demonstrate ability to communicate effectively in simple face-to-face conversations with instructors and classmates in child development educational settings. F. Apply grammar patterns presented at this level to produce, make corrections in, revise and recopy written work. G. Demonstrate ability to employ academic study skills. VESL for Child Development B ESLV 3834 VESL for Banquet Servers ESLV 3835 VESL for Customer Service ESLV 3836 Communication Skills for New Transit Operators (90) ESLV 3837 Communication Skills for Transit Operators (90) ESLV 3838 A. Demonstrate understanding of terms in the child development/childcare fields. B. Interpret simple articles and be able to identify and state main points. C. Practice and apply oral skills to present children’s books, fingerplays, songs and nursery rhymes aloud. A. Demonstrate ability to communicate effectively in simple face to face conversations with children, co-workers, parents and supervisors in childcare settings. B. Demonstrate ability to work effectively in a team; respond appropriately to constructive criticism and handle negative or inappropriate criticism. C. Demonstrate ability to self-evaluate work performance; plan and execute steps for improvement. A. Demonstrate understanding of the lessons and activities proposed in the Introduction to Banquet Service course. B. Recognize and recall essential banquet service terminology. C. Recognize and follow demonstrations of proper banquet service etiquette. D. Respond to verbal instructions that pertain to the set-up and follow-through of a banquet event. E. Identify and extract important information from a banquet event order or menu. F. Compose and ask appropriate questions about a banquet event or menu for roll call. G. Demonstrate understanding of and follow lectures regarding the importance of appropriate serving, clearing and alcohol service. H. Practice appropriate safety and sanitation instructions by asking a banquet manager to clarify, confirm or further explain banquet service. I. Comprehend and respond appropriately to common guest requests. A. Demonstrate understanding of customer service job market. B. Communicate effectively with supervisors. C. Demonstrate ability to greet customers in a friendly manner. D. Clarify customer needs. E. Respond to customers’ questions about location. F. Demonstrate ability to handle money correctly and state prices. G. Solve simple problems with customers. H. Demonstrate awareness of safety and hygiene requirements. I. Demonstrate ability to answer the telephone and take basic messages. J. Demonstrate understanding of basic workers’ rights on the job. A. Describe basic parts of mass transit vehicles and engines. B. Describe driving maneuvers. C. Produce accurate pronunciation and recognition of street names and numbers. D. Demonstrate understanding of street signs; interpret and give directions. E. Use a variety of strategies to clarify information. F. Demonstrate ability to fill out and understand work-related forms. G. Demonstrate ability to communicate effectively with trainers and other trainees in training settings. H. Demonstrate ability to solve problems in work situations. I. Demonstrate ability to use the phone and comprehend radio dispatches. J. Demonstrate understanding of U.S. work culture and workers’ rights. K. Identify safety issues in public transportation. A. Demonstrate ability to communicate with passengers and supervisors effectively. B. Produce accurate pronunciation and recognition of addresses and make announcements. C. Demonstrate understanding of street signs; interpret and give directions. D. Use a variety of strategies to clarify information. E. Demonstrate ability to fill out and understand work-related materials. F. Apply communication strategies for a multicultural public. G. Demonstrate ability to use the phone and comprehend radio dispatches. H. Demonstrate understanding of U.S. work culture and workers’ rights I. Identify safety issues in public transportation. VESL for Printing ESLV 3839 VESL for the Biotech Industry ESLV 3840 Beginning VESL Communication (180) ESLV 3841 Beginning VESL Communication B (90) ESLV 4842 Healthcare Communication I ESLV 3842 Healthcare Communication II ESLV 3843 Healthcare Communication III ESLV 3844 A. Describe and explain printing processes, methods of print production and safety warnings. B. Demonstrate understanding of information from printing trade manuals and reference books. C. Identify and use symbols, icons, abbreviations and printing trade jargon. D. Identify and explain use of measurement systems as they relate to the field of printing. E. Analyze and interpret job orders and job requirements. F. Demonstrate professional service practices when assisting customers. G. Employ various methods of requesting clarification and elaboration and checking for understanding. H. Demonstrate ability to take notes, complete order forms and fill out a job ticket. I. Recognize U.S. cultural values and attitudes as they relate to workplace and classroom environments. J. Apply appropriate job search skills to the field of printing. A. Compose lecture notes during academic lectures and synthesize information from lecture notes for use on exams. B. Compare and use a variety of reading strategies for comprehending articles and science textbooks. C. Evaluate and use a variety of strategies to decipher unknown vocabulary. D. Identify and choose appropriate strategies for dealing with unknown vocabulary in specific situations. E. Collect information and assemble oral presentations on assigned topics. F. Comprehend, analyze, and compare job announcement content to student skill level. A. Identify characteristics of a successful worker in a U.S. multicultural workplace. B. Demonstrate effective communication between management and coworkers. C. Demonstrate basic communication skills in customer service settings. D. Interpret basic non-verbal workplace communication body language and gestures. E. Demonstrate basic understanding of health and safety in the workplace. F. Demonstrate ability to understand basic workplace forms. G. Recognize basic rights in the U.S. workplace. H. Describe past work experience, education and training related to job interviews. A. Demonstrate basic understanding of health and safety in the workplace. B. Demonstrate ability to understand basic workplace forms. C. Recognize basic rights in the U.S. workplace. D. Describe past work experience, education and training related to job interviews. A. Identify the requirements and responsibilities of different health careers. B. Effectively communicate with patients and families. C. Effectively communicate with others in the health care setting. D. Identify critical health care issues. E. Demonstrate ability to work in a multicultural work environment. A. Identify effective job application processes, interviewing techniques and workplace expectations for jobs in health care. B Integrate patient-centered communication techniques when examining patients, developing a treatment plan and reporting patients’ information. C. Recognize the differences in professional and social communication among colleagues and with supervisors on health care teams in the U.S. D. Demonstrate the ability to discuss current perspectives on health, healthy lifestyles, and alternative health perspectives in the U.S. and other countries. E. Identify the role of cultural competence and apply strategies for anticipating, avoiding, and resolving conflict among culturally diverse health care staff. A. Develop health care career goals. B. Demonstrate ability to effectively communicate with patients and families Communication Skills for Janitorial Workers (90) ESLV 4816 Workplace Communication Strategies ESLV 4822 Online Job Search Skills for ESL ESLV 4823 Communication Skills for Health Workers (90A) ESLV 4830 Communication Skills for Health Workers (90B) ESLV 4831 VESL for Child Development A (45) ESLV 4833 Communication Skills for New Transit Operators (45) ESLV 4837 Communication Skills for Transit Operators (45) ESLV 4838 regarding health care needs. C. Demonstrate ability to effectively communicate with other health care professionals. D. Identify critical health care issues. E. Demonstrate ability to work in a multicultural work environment. A. Identify and pronounce names of basic tools and equipment. B. Demonstrate general understanding of basic janitorial terminology. C. Recognize and record units of measurement. D. Respond appropriately to basic janitorial job directions. E. Recognize general safety practices. F. Demonstrate understanding of basic workers' rights on the job. A. Communicate effectively with coworkers and supervisors with respect to work tasks. B. Engage in casual conversations at work. C. Discuss ways in which cultural patterns and expectations impact communication. D. Demonstrate ability to solve problems in work settings. A. Develop job-search related vocabulary to identify Internet sites with appropriate online job listings and interpret key terms in online job descriptions. B. Use appropriate English vocabulary, sentence structure, and mechanics to complete online job applications to compose online resumes and introductory e-mails. C. Recognize and follow instructions to use appropriate formats and methods to electronically transmit their applications. A. Demonstrate general knowledge of health care settings, terminology and staff. B. Identify major body systems and their basic functions, diseases and disorders, and treatments C. Communicate effectively with workers in a medical setting, including use of small talk and idioms. A. Demonstrate use of appropriate language and an understanding of suitable cultural behavior for interacting with patients. B. Recognize and demonstrate an awareness of cultural and gender diversity in a medical environment. A. Demonstrate understanding of terms within the child development/childcare field. B. Recognize and define key words in the child development field in simplified articles. C. Apply understanding of Child Development (CDEV) terms to describe children’s interactions and assess individual children in a classroom setting. D. Communicate effectively in simple face-to-face conversations with instructors and classmates in child development educational settings. E. Demonstrate ability to employ academic study skills. A. Describe basic parts of mass transit vehicles and engines. B. Pronounce and recognize street names and numbers. C. Demonstrate understanding of street signs; interpret and give directions. D. Demonstrate ability to fill out and understand work-related forms. E. Communicate effectively with trainers and other trainees in training settings. F. Identify safety issues in public transportation. A. Demonstrate ability to communicate with passengers and supervisors. B. Produce accurate pronunciation and recognition of addresses to make announcements. C. Demonstrate understanding of street signs and give basic directions. D. Use a variety of strategies to clarify information. E. Demonstrate ability to fill out and understand basic work-related forms. F. Apply communication strategies for a multicultural public. G. Demonstrate ability to use the phone and comprehend radio dispatches. H. Demonstrate basic understanding of U.S. work culture and workers’ rights I. Identify safety issues in public transportation. Computer VESL – Health Workers ESLV 4839 Beginning VESL Communication A (90) ESLV 3841 Basic Workplace Communication ESLV 5822 VESL for Health Workers (90) ESLV 5830 A. Use computer vocabulary and terminology appropriately in a healthcare environment. B. Use electronic messages for healthcare communication. C. Access health-related resources on the internet. A. Identify characteristics of a successful worker in a U.S. multicultural workplace. B. Demonstrate effective communication between management and coworkers. C. Demonstrate basic communication skills in customer service settings. D. Interpret basic non-verbal workplace communication body language and gestures. A. Communicate effectively with coworkers and supervisors with respect to work tasks. B. Discuss ways in which cultural patterns and expectations impact communication. C. Demonstrate ability to solve problems in work settings. A. Demonstrate the use of appropriate language and an understanding of suitable cultural behavior for interacting with patients. B. Recognize and demonstrate an awareness of diversity, cultural and gender, in a medical environment. C. Use assertiveness skills to get and give information.