Communication skills are essential for
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Job placement
Job performance
Career advancement
Success in the new world of work
Focus on
information
as a
corporate asset
New
work
environments
Flattened
management
hierarchies
More
participatory
management
Trends in
the New
Workplace
Innovative
communication
technologies
Heightened
global
competition
Increased
emphasis
on teams
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Apply a universal process that helps you solve
communication problems now and throughout
your career
Learn specific writing techniques and
organisational strategies to compose clear,
concise and purposeful business messages
Master effective speaking skills for getting your
ideas across to small and large groups
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Learn to be a valuable team player
Recognize the importance of nonverbal
communication cues
Value diversity and function with sensitivity in
multicultural work environments
Develop tools for meeting ethically challenging
situations
Land the job of your dreams by providing
invaluable job-search, résumé-writing and
interviewing tips
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Have an ace up your sleeve
Hold all aces
Bait and switch
Blamestorming
A blank cheque