Minutes of the Communication Committee Ocean Avenue Campus, Room ArtsX 170 – March 30, 2009 Members Present: Tom Blair, Minna Huang, Joe Jah, Mamie How, Martha Lucey, Andrea Niosi, Francine Podenski, Laurie Scolari Members Absent: Kimberly Berger, Attila Gabor, Donald Lind, Athena Steff Resource Persons Present: Beth Cataldo Resource Persons Absent: Kristin Charles, A. Smiley Curtis, Tom Hetherington, David Yee 1. APPROVAL OF MINUTES Minutes from March 3rd meeting were approved. 2. OLD BUSINESS A. INTEGRATED MARKETING PLAN A summary of work group findings for the Integrated District Marketing Plan was developed. Marketing professor Marilyn Goodman prepared two paragraphs for possible inclusion in the forthcoming Accreditation Mid-Term Report. Committee discussion ensued about the language in the summary. Recommendations include changing “more targeted and effective publications” to “more targeted and effective media.” It was agreed that the word publications brings to mind print formats whereas the term media encompasses both print and online formats. The language used should reference the web, which will undoubtedly be a broad and inexpensive platform to promote the college. Furthermore, emerging technologies continue to surface providing additional marketing opportunities. Terminology in the marketing plan needs to be broad so the plan can act as a guide to inform decision making for the long term. Other edits include adding the words web and emerging technologies to the list of marketing avenues for international recruitment in the second paragraph. Lastly, it was recommended that the acronyms AAIEP and AACC be spelled out. Martha Lucey will take these recommendations back to the work group. B. WEB PROJECT UPDATE Beth Cataldo reported the web redesign and migration is on schedule. Students from Graphic Communication are working with the templates and will be available to assist departments with the migration of current sites. The next training will begin the week of May 4th. It is projected that a beta site with a few main segments (Student Services, Faculty, About CCSF) will launch June 30th. Cataldo also informed the committee that student email accounts are coming; the email accounts will be powered by Gmail but have the @ccsf.edu extension. Committee members inquired about the CCSF calendar component. Cataldo will discuss the progress of the calendar with EMG and report back. C. CCSF ONLINE SHOPPING UPDATE Francine Podenski reported the CCSF online shopping issue was discussed at the College Advisory Council (CAC). Members of the council were unhappy that the site was launched without a discussion. Currently, auditors are looking into “the stream of money.” Concerns raised focus on tracking the money not the branding issue brought forth by this committee. Communication committee members had previously raised concerns about 1) the process of selecting images for CCSF products and 2) the URL of the shopping site. The current URL has no CCSF branding. A second issue related to CCSF T-shirts and decision making was brought up at the CAC. It was unknown who made the decision to place a free t-shirt with the angry ram on each graduate’s chair during the college graduation ceremony. Though the Ram may be appropriate for some graduates who are interested in sports, it may not be fitting for other graduates. This situation again brings to light that a need exists for either an office or committee to oversee the CCSF brand. 3. NEW BUSINESS A. CCSF DIGITAL SCREENS – PROGRAM FORMAT AND INSTALLATION Podenski reported about a contract signed by the district on September 8, 2008 with a company that provides large flat screen televisions on campus. A section of the screen is available for advertising. This contract was signed without going through the Shared Governance process. The Communication committee would have been the committee to recommend or oppose this contract. The issue of advertising on campus is a major issue. Committee members were not happy to hear that a contract exists that will bring more advertising to campus. The student representative reported that Associated Students (A.S.) was approached to see whether it wanted a screen in the Student Union; A.S. declined the offer stating it did not want advertising in the student union. Committee members agree that resources should not be spent on these screens. Money would be better spent on EATV which hasn’t enough resources and reaches a far greater number of viewers. Others reported that these screens, if set up throughout campus, would provide a means for emergency alert and general college information. It will be reported to the CAC that the communications committee does not endorse the new flat screens with advertisements. B. K-12 OUTREACH PROJECT Laurie Scolari reported on a two new video project funded by SFUSD’s Gear Up Program, CCSF’s Outreach and Recruitment Office and in consultation with the Publicity Office and Broadcast Electronic Media Arts department. “The Ambassador Diaries” and “CCSF Student Support Services Video Tour” will be video podcasts (vodcasts) available through iTunes U. The goal of the Ambassador Diaries is to use current students and their stories to connect with potential students to help them realize the community college pathway. The CCSF Student Support Services Video Tour provides an overview of services available to students when they arrive at college. Vodcasts will be available in the fall on iTunes. Committee members agree these projects are a great way to promote City College and potential exists for future uses indifferent languages.