Global trends analysis of food safety and quality systems for the Australian food industry PART ONE. About you and your organization. 1. In which aspect of the food business are you primarily engaged? Please circle the appropriate response. a. b. c. d. 2. In which of the following food industries does your firm trade? Please circle all of those industries in which you currently operate. a. b. c. d. e. f. g. 3. Food producer Food exporter, distributor or wholesaler Food manufacturer or processor Food service or hospitality Dairy products Fresh produce (fruit and vegetables) Processed and semi processed fruits and vegetables Fresh, chilled or frozen meat Manufactured meat products Fresh, chilled or frozen seafood Manufactured seafood products Last financial year, what was the approximate gross value of sales (turnover) for your business? AUD ………………………….. 4. What proportion of total sales were made to: a. The domestic market ……………….……………… b. Export markets………….. ………………………… Your response should equal 100% Global trends analysis of food safety and quality systems for the Australian food industry 5. In which country/region did you derive the majority of your export sales? ……………………………………………………………………………………... 6. How many people does your business currently employ? Part-time ………………………………………………… Casual …………………………………………………… Full-time ………………………………………………… 7. How many people under your employ are DIRECTLY involved in quality assurance? 8. Under what food quality assurance systems does your business currently operate? ………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… contd Global trends analysis of food safety and quality systems for the Australian food industry 9. For each of the food quality assurance systems under which you operate, how many audits must you undertake each year? What is the approximate cost of each audit? QA system Number of audits Cost of each audit Global trends analysis of food safety and quality systems for the Australian food industry 10. For each of the food quality assurance systems under which you operate, what do you foresee are the relative advantages and disadvantages of each system? QA system Advantages Disadvantages Global trends analysis of food safety and quality systems for the Australian food industry 11. Which of the food quality assurance systems that you currently operate is your most preferred quality assurance system? …………………………………………………………………………………… 12. For what reasons do you prefer this food quality assurance system? …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… contd Global trends analysis of food safety and quality systems for the Australian food industry PART TWO. Food safety issues and product integrity 13. With regard to EACH of the following statements, on a scale of 1 to 4 where 1 is “not at all important” and 4 is “very important”, how important do you believe EACH of these issues will be to your business now, in the next 3-5 years and the next 6-10 years in your MAJOR EXPORT MARKET (Question 5)? Please cross (x) your responses. The provision of safe food Duty of care/due diligence Having an industry based quality assurance system Having a HACCP based compliant quality assurance system Delivering products that protect your customers integrity Delivering products that meet consumers desired taste Delivering products with high ethical claims Reducing pesticide residual limits Reducing or restricting microbial contamination Reducing heavy metal residue limits Reducing the level of chemical contaminants Reducing or restricting the use of hormones/growth promotants Reducing or restricting the use of biocides/vaccines Enhancing the use of probiotics Delivering more functional foods Reducing or restricting the use of food additives Minimising the use of genetically modified organisms Minimising the use of irradiation Minimising the potential for malicious contamination of food Now (1-2 years) 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3-5 years 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 6-10 years 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Global trends analysis of food safety and quality systems for the Australian food industry PART TWO (contd). Food safety issues and product integrity 14. With regard to EACH of the following statements, on a scale of 1 to 5 where 1 is “not at all well” and 5 is “very well”, how well do you believe that your business and the quality assurance systems that you currently employ are able to respond to EACH of these issues? Please cross (x) your responses. The provision of safe food Duty of care/due diligence Having an industry based quality assurance system Having a HACCP based compliant quality assurance system Delivering products that protect your customers integrity Delivering products that meet consumers desired taste Delivering products with high ethical claims Reducing pesticide residual limits Reducing or restricting microbial contamination Reducing heavy metal residue limits Reducing the level of chemical contaminants Reducing or restricting the use of hormones/growth promotants Reducing or restricting the use of biocides/vaccines Enhancing the use of probiotics Delivering more functional foods Reducing or restricting the use of food additives Minimising the use of genetically modified organisms Minimising the use of irradiation Minimising the potential for malicious contamination of food Not at all well 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Very well 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Global trends analysis of food safety and quality systems for the Australian food industry PART THREE. Food constituents 15. With regard to EACH of the following statements, on a scale of 1 to 4 where 1 is “not at all important” and 4 is “very important”, how important do you believe it will become to provide information to customers on the foods that you produce now, in the next 3-5 years and the next 6-10 years for your MAJOR EXPORT MARKET (Question 5)? Please cross (x) your responses. Food energy content Saturated fats and cholesterol Sugar and artificial sweeteners Salt Food colourings Food preservatives Flavour enhancing compounds Allergens Carcinogens Addition of hormone and growth promotants Addition of vaccines and antibiotics Addition of probiotics Addition of vitamins and minerals Presence of genetically modified organisims Use of irradiation Country of origin Provenance Identification of vulnerable consumer groups Eco-labelling In-home food storage and preparation Ethical/fair trade Now (1-2 years) 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3-5 years 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 6-10 years 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Global trends analysis of food safety and quality systems for the Australian food industry PART THREE (contd). Food constituents 16. With regard to EACH of the following statements, on a scale of 1 to 5 where 1 is “not at all well” and 5 is “very well”, how well do you believe that your business and the quality assurance systems that you currently employ are able to accommodate EACH of these issues? Please cross (x) your response. Food energy content Saturated fats and cholesterol Sugar and artificial sweeteners Salt Food colourings Food preservatives Flavour enhancing compounds Allergens Carcinogens Addition of hormone and growth promotants Addition of vaccines and antibiotics Addition of probiotics Addition of vitamins and minerals Presence of genetically modified organisims Use of irradiation Country of origin Provenance Identification of vulnerable consumer groups Eco-labelling In-home food storage and preparation Ethical/fair trade Not at all well 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Very well 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Global trends analysis of food safety and quality systems for the Australian food industry PART FOUR. Food production 17. With regard to EACH of the following statements, on a scale of 1 to 4 where 1 is “not at all important” and 4 is “very important”, how important do you believe EACH of the following issues will become in the foods that you produce now, in the next 3-5 years and the next 610 years for your MAJOR EXPORT MARKET (Question 5)? Please cross (x) your responses. Sustainable production systems Conservation and biodiversity Waste management Carbon credits Replacement of CRC refrigerants Minimising food miles Water use and pollution Salinity and land degradation Recyclable packaging Life cycle management Protecting indigenous culture and property rights Ethical trading Worker welfare More equitable sharing of value in the supply chain Animal welfare Organics Genetically modified organisms Nutriceuticals (pharming) 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Now (1-2 years) 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 2 3 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3-5 years 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 6-10 years 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Global trends analysis of food safety and quality systems for the Australian food industry PART FOUR (contd). Food production 18. With regard to EACH of the following statements, on a scale of 1 to 5 where 1 is “not at all well” and 5 is “very well”, how well do you believe that your business and the quality assurance systems that you currently employ are able to accommodate EACH of these issues? Please cross (x) your responses. Sustainable production Conservation and biodiversity Waste management Carbon credits Replacement of CRC refrigerants Minimising food miles Water use and pollution Salinity and land degradation Recyclable packaging Life cycle management Protecting indigenous culture and property rights Ethical trading Worker welfare More equitable sharing of value in the supply chain Animal welfare Organics Genetically modified organisms Nutriceuticals (pharming) Not at all well 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Very well 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Global trends analysis of food safety and quality systems for the Australian food industry PART FIVE. The development and cost of food quality assurance systems 19. With regard to EACH of the following statements, on a scale of 1 to 4 where 1 is “not at all important” and 4 is “very important”, how important do you believe EACH of the following issues are to you now and how important will they become in the next 3-5 years and the next 6-10 years for your MAJOR EXPORT MARKET (Question 5)? Please cross (x) your responses. Rising costs of insurance and legal liability Reverse chain litigation Product traceability Ability to segregate non conforming product Supplier based quality assurance systems Customer based quality assurance systems Increasing cost of multiple audits Harmonization of qa systems within a supply chain Harmonization of public and private qa systems Harmonization of qa systems within regional trading blocs Global harmonization of qa systems Increasing use of prescriptive codes of practice Increasing use of outcomes based quality management systems Market access Now (1-2 years) 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3-5 years 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 6-10 years 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 2 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Global trends analysis of food safety and quality systems for the Australian food industry PART FIVE (contd). The development and cost of food quality assurance systems 20. With regard to EACH of the following statements, on a scale of 1 to 5 where 1 is “not at all well” and 5 is “very well”, how well do you believe that your business and the quality assurance systems that you currently employ are able to respond these issues? Please cross (x) your responses. Rising costs of insurance and legal liability Reverse chain litigation Product traceability Ability to segregate non conforming product Supplier based quality assurance systems Customer based quality assurance systems Increasing cost of multiple audits Harmonization of qa systems within a supply chain Harmonization of public and private qa systems Harmonization of qa systems within regional trading blocs Global harmonization of qa systems Increasing use of prescriptive codes of practice Increasing use of outcomes based quality management systems Market access Not at all well 1 1 1 1 1 1 1 Very well 2 2 2 2 2 2 2 3 3 3 3 3 3 3 4 4 4 4 4 4 4 5 5 5 5 5 5 5 1 1 1 1 1 1 2 2 2 2 2 2 3 3 3 3 3 3 4 4 4 4 4 4 5 5 5 5 5 5 Finally, 21. How much time did it take for you to complete this questionnaire? ………………………….. (minutes) Thank you for your assistance and support.