Cairns & Region Convention Bureau
Outbound Telemarketing Contact Report
Date : ______ / ______ / ______
Name/Init’s.:________________
Call Outcome
_____________
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Contact Information
CHANGES TO DETAILS & NEW DETAILS:
Mr/Mrs/Ms/Miss/Dr _____________________________________________________
Title: _________________________________________________________________
Company: _____________________________________________________________
Address: _______________________________________________________________
Suburb : ____________________________________ State_______ P/C____________
Tel: (_____)________________________Fax;(_____)__________________________
Email: ____________________________Web: ________________________________
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1). Hold Meetings Off-site: 1.

Yes 2.

No 3.

Unsure
2). Hold Conferences Off-site: 1.

Yes 2.

No 3.

Unsure
3). Has Travel incentive program: 1.

Yes 2.

No 3.

Unsure
4). Events Division/state/whole org? 1.

Division 2.

State 3.

Whole Organisation
If DIV/STATE : Contact Name:
QUESTION
1) Would Consider
Cairns or TNQ?
2) How often are these events held?
MEETINGS
Mr/Mrs/Ms/Miss/Dr ___________________________
1 .

Yes
2.

No
3.

Unsure
_________________
_________________
CONFERENCES
1.

Yes
2.

No
3.

Unsure
_________________
_________________
TRAVEL PROGRAM
1.

Yes
2.

No
3.

Unsure
_________________
_________________
3) How many people would participate in the events?
4) How many days would the event last?
_________________
_________________
_________________
_________________
_________________
_________________
_________________
_________________
_________________
_________________
_________________
_________________
5) How is the decision made to choose the location?
6) When do you begin to plan for event/how long before date of
_________________
1.

Committee
2.

I decide
3.

Bid
4.

Other: _______
_________________
_________________
_________________
_________________
1.

Committee
2.

I decide
3.

Bid
4.

Other: _______
_________________
_________________
_________________
_________________
1.

Committee
2.

I decide
3.

Bid
4.

Other: _______
_________________
_________________
_________________ event?
7) What Month /
Year is date of your next unplanned event?
_________________
_________________
_________________
_________________
_________________
_________________
_________________
_________________
_________________
_________________
_________________
_________________

8) Is your org. part of International
Corp?
9) IF YES Would they Hold events that would come to Aust?
1 .

Yes
2.

No
3.

Unsure
1 .

Yes
2.

No
3.

Unsure
1
1
.

Yes
2.

No
3.

Unsure
.

Yes
2.

No
3.

Unsure
1 .

Yes
2.

No
3.

Unsure
1 .

Yes
2.

No
3.

Unsure
Follow-up Action:
1.

Send Sales Kit
Best time to Call:
2.

CRBC Sales Executive to contact
Date: ___________________________ Time: _______am/pm
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General Customer Comments (or notes from above answers)
MEETING COMMENTS: (notes relating to their meetings)
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
CONFERENCE COMMENTS: (notes relating to their Conferences)
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
TRAVEL PROGRAM COMMENTS: (notes relating to their Travel Program)
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
GENERAL COMMENTS: (notes relating to decision making process/ free comments)
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________

Cairns & Region Convention Bureau
Contact Details for Referral Details, Queensland Chapter & Travel Agents
OTHER KEY NAMES REFERRED (not already on the database):
Mr / Mrs / Ms / Miss: _______________________________________________________
Position Title: _____________________________________________________________
Company: ________________________________________________________________
Address : _________________________________________________________________
Suburb/Town: ____________________________ State : _____ Postcode : _____________
Tel
:
(____)___________________________ Fax (_____)__________________________
Email: __________________________________________________________________
RESPONSIBILITY: 1.

- Member of Committee 2.

- State/Branch Contact
3.

- Main Overseer of events 4.

- _________________
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Mr / Mrs / Ms / Miss: _______________________________________________________
Position Title: _____________________________________________________________
Company: ________________________________________________________________
Address : _________________________________________________________________
Suburb/Town: ____________________________ State : _____ Postcode : _____________
Tel
:
(____)___________________________ Fax (_____)__________________________
RESPONSIBILITY: 1.

- Member of Committee 2.

- State/Branch Contact
3.

- Main Overseer of events 4.

- _________________
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CONFERENCE ORGANISER / TRAVEL AGENT DETAILS
Mr / Mrs / Ms / Miss: _______________________________________________________
Position Title: _____________________________________________________________
Company: ________________________________________________________________
Address : _________________________________________________________________
Suburb/Town: ____________________________ State : _____ Postcode : _____________
Tel
:
(____)___________________________ Fax (_____)__________________________
Email: __________________________________________________________________
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Comments from person referring contacts:
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________