City College of San Francisco
Educational Technology Department
TELECOURSE EXIT SURVEY
(Last updated: August 1, 2012)
Dear CCSF Telecourse Student,
Educational Technology Department is asking for your feedback about
telecourses. We would very much appreciate your participating in this quick
survey! It is completely anonymous and confidential—neither your instructor
nor the office staff will know any individual student’s answers. It will only
take a few minutes. We will use your input to improve our Telecourse
Program. Thank you.
EXAMPLE: Do you live in San Francisco?
[
] Yes
[
]
No
Use a number two pencil and answer each question by marking the
appropriate space before each answer. Do not use check marks.
1. How did you watch your Telecourse lessons?
(Check all that apply.)
[
]
[
]
[
]
Comcast Cable Ch.27/75
CCSF Media Center
Streaming IRIS Education
2. How frequently did you record the lessons?
3. When you missed a video lesson, how did you
make it up? (Check one.)
[
]
[
]
[
]
[
]
[
]
Did not make it up
Watched it at the alternate viewing time
Videotaped it at home
Watched it at the CCSF Media Center
Did not miss any lessons
5. When would you have preferred to watch
your video lessons? (Check all that apply.)
[
]
[
]
[
]
[
]
[
]
Weekday mornings
Weekday afternoons
Weekday evenings
Saturday mornings
Saturday afternoons
[
]
[
]
[
]
[
]
[
]
Saturday evenings
Sunday mornings
Sunday afternoons
Sunday evenings
Anytime
7. What type of feedback was most helpful to
you? (Check one.)
[
]
[
]
[
]
[
]
[
]
Email
Written
Office
Phone
Handouts/newsletter
]
[
]
[
]
[
]
[
]
Increase phone contact with instructor
Increase written contact with instructor
Increase email contact with instructor
Use Insight
Have weekend showings of video lessons.
11. Compared to on-campus classes, the
Telecourse content subject matter was:
[
]
[
]
[
]
[
]
]
[
]
[
]
[
]
[
]
No VCR/ DVD/ TiVo/ Comcast DVR
Always
Usually
Sometimes
Never
4. When was it most convenient for you to use
the Media Center? (Check one.)
[
]
[
]
[
]
[
]
[
]
8 am to 12 noon Weekdays
Noon to 5 pm Weekdays
5 pm to 7 pm Weekdays
7 pm to 9 pm Weekdays
Saturday mornings
6. What was the most important source of
instructional information?
[
]
[
]
[
]
[
]
Video lessons
Textbook
Instructor newsletter
Instructor website
8. Number of times (by phone, email, in
person) you spoke with the instructor
during the semester?
9. If you could improve one thing about your
Telecourse experience, what would it be?
(Check one.)
[
[
Better
Same
Worse
Don’t know
[
]
[
]
[
]
[
]
[
]
0, unable to
0, did not try
Once
2-4
5 times or more
10. Would you take another Telecourse?
[
]
[
]
[
]
[
]
[
]
Definitely Yes
Probably Yes
Nuetral
Probably No
Definitely No
12. Compared to on-campus classes, the level
of difficulty of the Telecourse was:
[
]
[
]
[
]
Harder
Same
Easier
Requested for research only.
No individuals will be identified in any results.
Thank you for helping us serve you better.
[
]
Don’t know
13. Where did you look for viewing and meeting
information? (Check all that apply)
[
]
[
]
[
]
[
]
[
]
Instructor’s website
Printed class schedule
Online class schedule
Telecourse website
Other:__________________________________________
Requested for research only.
No individuals will be identified in any results.
Thank you for helping us serve you better.