CIS 642 Advanced Systems Analysis and Design Spring Quarter 2015 Time: TBA Instructor: Dr. James Courtney Office: Business Building 325C Phone: (318) 257-3804 E-Mail: firstname.lastname@example.org Office Hours: Tuesday 11:00 – 11:30, 1:00 – 4:00 Wednesday 11:00 – 11:30, 1:00 – 4:00 Thursday 1:00 – 4:00 And by Appointment This class has virtual hours via e-mail, Moodle and phone. Instructor Website: Moodle Required: Systems Analysis and Design, Fourth Edition, 2009, Wiley Publishers, by Alan Dennis, Barbara Haley Wixom, and Roberta Roth Course Prerequisites: Doctoral Standing Course Overview and Objectives The analysis of business processes and the design of computer systems to meet business requirements are at the heart of CIS. This course is designed to cover the traditional systems development life cycle (SDLC) and the Unified Modeling Language (UML), although alternative methodologies are also discussed. It will focus on the earlier phases of the SDLC, from information systems planning through the specification of structured system requirements in functional form (i.e., logical system design) and concentrate on the methods, techniques, and tools used to determine information requirements and to document there requirements in a thorough and unambiguous form. The second major function of this course is research. This course is designed to provide dWeekoral students in MIS an introduction to some key managerial and organizational issues and challenges in Information System Analysis and Design. For each of these key topical areas, the seminal pieces (if any) and most recent research articles were selected. The seminal readings were selected as an introductory overview and the most recent research articles were select for stimulating discussion of future research possibilities. At the conclusion of this course, successful students should be able to: 1. Define the systems analyst's role and responsibilities in a typical organization. 2. Explain the phases of the systems development life-cycle (SDLC) and the major deliverables in each. 3. Explain the elements of the UML. 4. Analyze and solve a business problem using the SDLC and UML. On the research side, at the completion of the course, course participants are expected to have a broad knowledge about the past and current research issues in Information System Analysis and Design, be able to identify relevant research questions and conduct in-depth exploration in the various topical areas in SAAD, and be able to propose a research project including problem statements, literature, and research methods. Course Organization The course consists of two components lectures/discussions about systems analysis design and seminar discussion concerning research articles. Course Evaluation and Grading Scale Evaluation Area Research Paper Participation Total Weight 60% 50% 110% The final course grade will be determined as follows: 90-100 A 80-89.99 B 70-79.99 C 60-69.99 D Less than 60% Brain dead Students with Disabilities Any student in this class who has a documented visual or physical impairment, hearing disability, or any other disability covered by the university’s services for students with disabilities should contact me during the first week of class to discuss and arrange any instructional accommodations that may be necessary. Students who would like to serve as volunteer tutors, readers, or note takers for students needing special assistance are encouraged to contact me during the first week of class. Academic Integrity I have adopted a very simple but strict policy within the overall university guidelines to maintain academic integrity. In all cases of academic dishonesty (for example, cheating of any kind in quizzes and exams or plagiarism in project reports), the involved student(s) will get the grade of Fail (F) for the whole course. Exceptions will be made only in rare cases, in which the student makes a convincing case of the situation beyond the control of the student. OBTAINING THE ASSIGNED LITERATURE ARTICLES At the first class meeting, we will equitably assign responsibility for gathering and copying of the articles for each week’s meeting. The assigned person for that session is responsible for gathering the masters and having the articles copied and ready to distribute by the beginning of each class session prior to those assigned readings being due. It has been my experience that becoming immersed in the gathering of literature has resulted in numerous serendipitous events which have led to successful research projects for me. Maybe the article just before or after the one you need catches your eye and results in a research idea. Maybe something in the table of contents for that issue is relevant to some research you are pursuing. Maybe you just become better at using the library, who knows? In any event, this is the method we will use this semester. Try it with an open mind and you may find value in it. DISCUSSION LEADERSHIP Each of the class participants will be assigned as the discussion leader for their assigned paper at each class meeting. The discussion leader will be expected to drive the discussion toward the key issues and relevant discussion associated with the assigned reading. I will serve as a moderator and facilitator for the discussions and, whenever relevant, will provide additional guidance and insight. CLASS PARTICIPATION Despite the use of a discussion leader approach, all class participants are expected to be fully prepared to discuss all assigned article for that course session. The class participation grade will be assigned based on the relative contribution of each class participant to the class as a whole and will represent 20% of the total course grade. Please do not underestimate the importance of coming to class fully prepared. The class participation will consider the following: the familiarity with the assigned readings, the ability to integrate material from a diverse set of readings, the ability to develop new ideas based on the readings, the ability to provide real-world examples to support or refute the readings, the ability to ask and/or answer relevant questions, and My personal assessment on the overall degree of preparedness of each participant. Course Schedule Week 1 Introduction (Ch 1 & Ch 2) Classic Systems Theory Ackoff, R. (1971): "Towards a system of systems concepts," Management Science, 17(11), pp. 661-671. Churchman, C. West, The Design of Inquiring Systems: Basic Concepts of Systems and Organization (Basic Books, Inc., New York, NY, 1971), Chapter 1: “Design and Inquiry.” Parrish, J.L. and Courtney, J.F. The Weickian Inquiring System: An epistemological foundation for a New Inquiring System. Unpublished working paper, University of Arkansas at Little Rock. Week 2 Requirements Determination (Ch 3) System Development Methodologies Checkland, P. “Soft Systems Methodology,” in Rational Analysis for a Problematic World: Problem Structuring Methods for Complexity, Uncertainty and Conflict, Jonathan Rosenhead, ed., Wiley Europe, 1989. Mumford, E., “A Socio-Technical Approach to Systems Design,” Requirements Engineering, 5:2, 2000, 125-133, http://link.springer.de/link/service/journals/00766/papers/0005002/00050125.pdf, accessed June 6, 2002. Hirschheim, R. and Klein, H.K., "Realizing Emancipatory Principles in Information Systems Development: The Case for ETHICS," MIS Quarterly (March), 1994, pp. 83-109. Week 3 Use Case Analysis & Process Modeling (Ch 4 & Ch 5) System Development Methodologies Hirschheim, R. and Klein, H.K., “Four Paradigms of Information Systems Development,” Communications of the ACM, 32(10), 1989, 1199-1216. Iivari, J., Hirschheim, R., & Klein, H. 2000. A Dynamic Framework for Classifying Information Systems Development Methodologies and Approaches. Journal of Management Information Systems, 17(3), p.179-218. Johnson, R. 2000. The Ups and Downs of Object-Oriented Systems Development. Communications of the ACM, 43(10), p.68-73. Meso, P. and Jain, R. 2006. Agile software development: adaptive systems principles and best practices. Information Systems Management, Summer 2006. Vol. 23, Iss. 3; p. 19. Huisman, M. and Iivari, J. 2006. Deployment of systems development methodologies: Perceptual congruence between IS managers and systems developers, Information & Management. Vol. 43, Iss. 1; p. 29 Hardgrave, B.C., Davis, F.D., and Riemenschneider, C.K., "Investigating Determinants of Software Developers’ Intentions to Follow Methodologies," Journal of Management Information Systems, 20 (1), Summer 2003, 123-151. Week 4 Data Modeling (Ch 6) System Development Process Robey, D. & Newman, M. 1996. Sequential Patterns in ISD: An Application of a Social Process Model. ACM Transactions on Information Systems, 14(1), p.30-63. Newman, M. & Sabherwal, R. 1996. Determinants of Commitment to Information Systems Development: A Longitudinal Investigation. MIS Quarterly, 20(1), p.23-54. Sambamurthy, V. & Kirsch, L. 2000. An Integrative Framework of the Information Systems Development Process. Decision Sciences, 31(2), p.391-411. Hardgrave, B. and Armstrong, D., 2005, Software process improvement; it's a journey, not a destination, Communications of the ACM. New York: Week 2005. Vol. 48, Iss. 11; p. 93 Week 5 Architecture Design (Ch 7, Ch 8) ERP Wang, E., Klein, G., and Jiang, J. 2006. ERP Misfit: Country of Origin and Organizational Factors Journal of Management Information Systems. Summer 2006. Vol. 23, Iss. 1; p. 263 Ranganathan , C. and Brown, C., 2006. ERP Investments and the Market Value of Firms: Toward an Understanding of Influential ERP Project Variables, Information Systems Research, June 2006. Vol. 17, Iss. 2; p. 145 Jones, M., Cline, M., and Ryan, S., Exploring knowledge sharing in ERP implementation: an organizational culture framework, Decision Support Systems, Jan 2006. Vol. 41, Iss. 2; p. 411 Jones, M. and Young, R., 2006. ERP Usage in Practice: An Empirical Investigation, Information Resources Management Journal., Vol. 19, Iss. 1; p. 23. Week 6 User Interface Design (Ch 9) User-IS Relationship Newman, M. & Robey, D. 1992. A Social Process Model of User-Analyst Relationships. MIS Quarterly, 16(2), p.249-266. Beath, C.M. & Orlikowski, W.J. 1994. The Contradictory Structure of Systems Development Methodologies: Deconstructing the IS-User Relationship in Information Engineering. Information Systems Research, 5(4), p.350-377. Wang, E., Chen, H., Jiang, J., and Klein, G. 2005. Interaction quality between IS professionals and users: impacting conflict and project performance Journal of Information Science. Vol. 31, Iss. 4; p. 273 Hirschheim, R. and Newman, M. 1991. Symbolism and Information Systems Development: Myth, Metaphor, and Magic. Information Systems Research, 2(1), p.29-62. Week 7 Program Design (Ch 10) User Participation & Involvement Hunton, J.E. & Price, K.H. 1997. Effects of the User Participation Process and Task Meaningfulness on Key Information System Outcomes. Management Science, 43(6), p.797-812. Aladwani, A.M., Rai, A., & Ramaprasad, A. 2000. Formal Participation and Performance of the System Development Group: The Role of Group Heterogeneity and Group-Based Rewards. Database for Advances in Information Systems, 341(4), p.25-40. Hwang, M.I. & Thorn, R.G. 2000. The Effect of User Engagement on System Success: A Meta-Analytical Integration of Research Findings. Information & Management, 35(4), p.229-236. Hartwick, J. & Barki, H. Communication as a Dimension of User Participation. IEEE Transactions of Professional Communication, 44(1), p.21-36. Week 9 Data Storage Design (CH 11) User Requirement Analysis: Elicitation Davis, G.B. 1982. Strategies for Information Requirements Determination. IBM Systems Journal, 14(4), p.147-156. Byrd, T.W., Cossick, K.L., and Zmud, R.W. 1992. A Synthesis of Research on Requirements Analysis and Knowledge Acquisition Techniques. MIS Quarterly, 16(1), p.117-137. Browne, G. & Rogich, M. 2001. An Empirical Investigation of User Requirements Elicitation: Comparing the Effectiveness of Prompting Techniques. Journal of Management Information Systems, 17(4), p.223249. Coughlan, J., Lycett, M. Macredie, R. 2003. Communication issues in requirements elicitation: A content analysis of stakeholder experiences, Information and Software Technology. Amsterdam: Vol. 45, Iss. 8; p. 525 Week 9 Implementation & Transition (Ch 12 & Ch 13) IS Implementation: User Training Simon S.J., Grover, V., Teng, J.T.C. & Whitcomb, K. 1996. The Relationship of Information Systems Training Methods and Cognitive Ability to End-User Satisfaction, Comprehension, and Skill Transfer: A Longitudinal Field Study. Information Systems Research, 7(4), p.466-490. Lim, K.H., Ward, L.M., & Benbasat, I. 1997. An Empirical Study of Computer System Learning: Comparison of Co-Discovery and SelfDiscovery. Information Systems Research, 8(3), p.254-272. Gregor, S. & Benbasat, I. 1999. Explanations from Intelligent Systems: Theoretical Foundations and Implications for Practice. MIS Quarterly, 23(4), p.497-530. Sein, M.K., Bostrom, R.P., & Olfman, L. 1999. Rethinking End-User Training Strategy: Applying a Hierarchical Knowledge-Level Model. Journal of End User Computing, 11(1), p.32-39. Week 10 Object-Oriented Design (Ch 14) Usability Ji, Y., and Yun, M., 2006. Enhancing the Minority Discipline in the IT Industry: A Survey of Usability and User-Centered Design Practice, International Journal of Human - Computer Interaction. Vol. 20, Iss. 2; p. 117. Zhang, P., Carey, J., Te’eni, D., and Tremaine, M., Integrating HumanComputer Interaction Development into the Systems Development Life Cycle: A Methodology, Communications of the Association for Information Systems. Atlanta: 2005. Vol. 15; p. 1 Grobelny, J. and Karwowski, W., and Drury, C., 2005. Usability of Graphical Icons in the Design of Human-Computer Interfaces, International Journal of Human - Computer Interaction. Vol. 18, Iss. 2; p. 167. Akoumianakis, D. and Stephanidis , C., 2005. Building Consensus in Human-Computer Interaction Design: Integrated Activity-Oriented Design Environments, International Journal of Human - Computer Interaction, Vol. 18, Iss. 1; p. 85 Week 11 Final Exam Last Day of Class Research papers & presentations due Other Topics IS Implementation: User Acceptance Nelson, R.R. & Cheney, P.H. 1987. Training End Users: An Exploratory Study. MIS Quarterly, 11(4), p.547-559. Taylor, S. and Todd, P.A. 1995. Understanding Information Technology Usage: A Test of Competing Models. Information Systems Research, 6(2), p.144-176. Marakas, G.M. & Hornik, S. 1996. Passive Resistance Misuse: Overt Support and Covert Recalcitrance in IS Implementation. European Journal of Information Systems, 5(3), p.208-219. Venkatesh & Davis, F. 2000. A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies. Management Science, 46(2), p.186-204. IS Implementation: Organizational Level Issues Markus, L. 1983. Power, Politics, and MIS Implementation. The Communications of ACM, Sabherwal, R. & Robey, D. 1993. An Empirical Taxonomy of Implementation Processes based on Sequences of Events in Information System Development. Organization Science, 4(4), p.548-576. Tyre, M.J. & Orlikowski, W.J. 1994. Windows of Opportunity: Temporal Patterns of Technological Adaptation in Organizations. Organization Science, 5(1), p.98118. Hoffman, N. & Klepper, R. 2000. Assimilating New Technology. Information Systems Management, 17(3), p.36-42. IS Project Management Kirsch, L. 1997. Portfolios of Control Modes and IS Project Management. Information Systems Research, 8(3), p.215-239. Seilheimer, S.D. 2000. Information Management during System Development: A Model for Improvement in Productivity. International Journal of Information Management, 20(4), 287-295. Jiang, J.J., Klein, G., & Discenza, R. 2001. Information System Success as Impacted by Risks and Development Strategies. IEEE Transactions on Engineering Management, 48(1), p.46-55. Barki, H. & Hartwick, J. 2001. Interpersonal Conflict and Its Management in Information System Development. MIS Quarterly, 25(2), p.195-228. .