Houston Community College System Travel & Tourism COURSE DESCRIPTION: TRVM 1327 TRAVEL SPECIAL EVENTS DESIGN(3 CREDITS) The development of a special event from the conceptual stage through completion. Emphasis on industry terminology, factors to consider when planning a special event, and contingency plans. COREQUISITES: None PREREQUISITE: None COURSE GOALS: At the completion of this course, the student should be able to: 1. Understand and appreciate the importance of economic, social, cultural, political, and environmental sustainability for planned events 2. Recognize and understand the economic, social, political, cultural, and environmental changes that are affecting the global events industry 3. Identify and benefit from the demographic changes affecting the global event industry 4. Utilize the psychographic changes affecting event length, purpose, and outcomes to improve performance 5. Recognize and analyze the multitudinous challenges facing the events industry including financial, security, labor, ecological, and other critical areas 6. Identify new and emerging career opportunities in this growing field 7. Understand why education has become the most important factor in the growth of planned events 8. Identify industry certification programs 9. Advance your career throughout the twenty-first century 10. Develop new ways to sustain your career 11. Recognize and use the five phases of the modern event leadership process 12. Identify the strengths, weaknesses, opportunities, and threats of your event 13. Create an accurate blueprint for your event 14. Conduct a comprehensive needs assessment 15. Complete a gap analysis for your event 16. Communicate effectively with event stakeholders 17. Critically integrate Corporate Social Responsibility(CSR) 18. Conduct comprehensive research for your event 19. Identify key sources of information for planning 20. Design a program creatively 21. Establish and manage an effective strategic plan 22. Use emerging technologies to improve and accelerate your planning process 23. Develop and manage the timeline for an event 24. Identify leadership characteristics in an Event Planner and in yourself 25. Make critical decisions and act decisively 26. Solve problems 27. Overcome communication challenges 28. Improve human resource management 29. Recruit excellent staff and volunteers 30. Orient, train, inform, educate, motivate, and inspire staff and volunteers 31. Establish and effective recruitment and promotion plan 32. Create effective organizational charts 33. Develop policies, procedures, and practices 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. 60. 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. 71. 72. 73. 74. 75. 76. 77. 78. 79. 80. 81. 82. 83. 84. 85. Improve time management Benefit from diversifying your staff Understand basic Event Leadership financial and accounting terminology Maintain event financial records Understand and interpret the event balance sheet and income statement Calculate the break-even point and profit margin for your event Forecast projected revenues and expenses for your event Estimate reliable budget goals for your event Identify sustainable funding for your event manage your event during turbulent economic times Plan and allocate your event budget Produce sustainable events Reduce your carbon footprint Pre-cycle Conserve natural resources and save money Minimize waste Employ environmental friendly practices Reduce use of paper Implement energy efficiency Utilize renewable energy Market your greener event Create a sustainable bond with local cultures and local economies Partner with greener suppliers, vendors, and hotels Develop and implement the design for your event Develop appropriate resources Coordinate catering operations Use trends in event catering Coordinate technical resources, including lighting, sound, and special effects Conduct and analyze the site inspection Develop and construct the production schedule Anticipate and resolve operational conflicts Understand the differences between the timeline, productions schedule, resume, and Event Specification Guide(ESG) Integrate new technologies in production operations Reduce cost and increase quality with new technology Develop and implement event contingency plans Monitor each element of an event during event operations Establish and manage efficient registration operations Coordinate industry and professional speakers Identify and utilize appropriate amenities Identify, create, and post informative signs Develop and awareness of lighting, sound, and video for live events Use visualization software for events planners and organizers Conduct event-marketing research Develop an integrated marketing program Use the five Ps of event marketing Incorporate both internal and external marketing programs Develop retail marketing events Promote fairs and festivals Launch new products Develop, design, and execute print, electronic, and other advertising programs Develop comprehensive public relations programs Organize street promotions and creative stunts 86. Develop and manage effective sponsorship programs 87. Create and conduct successful cause/event-related marketing programs 88. Understand the role, scope, and potential of online consumer-generated media to advance your event 89. Establish a powerful and effective event presence through online social media 90. Differentiate the major advantages in online marketing 91. Maximize event internet marketing opportunities 92. Determine the major types of Web sites and their characteristics 93. Identify, prevent, and correct common mistakes in Web site management 94. Include security and confidentiality for your URL 95. Incorporate special features for your URL 96. Develop and effectively utilize blogs and podcasts to promote your event 97. Measure and evaluate the data collected through your online marketing activities 98. Recognize and comply with standard and customary event regulations and procedures 99. Read, understand, and evaluate legal event documents 100. Understand and comply with the general requirements of U. S. regulations related to the Sarbanes-Oxley act 101. Access, plan, manage risk management procedures 102. Understand and comply with environmental regulations governing event 103. Comply with regulations governing sponsorship of conferences and meetings 104. Maintain documentary evidence of compliance procedures 105. Develop special events within events to satisfy the needs of all guests and perhaps increase attendance 106. Organize and conduct appropriate accompanying persons programs 107. Promote principles of inclusiveness throughout your event plan and production 108. Comply with the U. S. Americans with Disabilities Act and other International Equal Access Regulations 109. Understand the differences between morals, laws, and ethics 110. Identify common ethical problems in the special events industry 111. Avoid certain ethical problems 112. Establish policies and procedures for ethical issues 113. Identify and use industry ethical guidelines 114. Appoint an “ethical brain trust” to guide your ethical decision making 115. Define CSR within the special events industry 116. Contribute to the history and evolution of SCR with your future events 117. Monitor changing social expectations to ensure your events are meeting or exceeding their responsibility requirements 118. Increase affluence by promoting a fairer economy through socially responsible events Use the Internet to expand your event’s social influence throughout the world 119. Secure the commitment of your clients, vendors, and sponsors to promote socially responsible events 120. Identify and liaise with your CSR counterparts in government nongovernmental and other organizations 121. Ensure that your CSR influence is felt both internally as well as externally 122. Measure and evaluate your event’s social responsibility index 123. Understand the role and scope of emerging technology within the event industry 124. Find resources for efficient technological solutions 125. Use mobile technology to notify, inform, and confirm your guests 126. Establish online transactional platforms for your event 127. Differentiate data processing systems 128. Apply technological solutions to solve problems 129. Establish a 360-degree event experience 130. Advance your Event Leadership career though formal and informal education 131. 132. 133. 134. Gain more professional experience to build your resume Become a Certified Special Event Professional(CSEP) Earn the credentials you need for employment, promotion, and long-term success Build both a life and a career INSTRUCTOR INFORMATION: Ms. Shouping Liu (713)718-6072-office (832)668-6828-cell shouping.liu@hccs.edu TEXTBOOK INFORMATION: Special Events: Creating and Sustaining a New World for Celebration by Dr. Joe Goldblatt; John Wiley & Sons, Inc. Seventh Edition 2014 ISBN 978-1-118962677-1 LAB REQUIREMENTS: None STUDENT WITH DISABILITIES: Students who require reasonable accommodations for disabilities are encouraged to report to call (713)718-6164 to make necessary arrangement. Faculty are only authorized to provide accommodations requested by the Disability Support Services Office. ACADEMIC HONESTY: Students are responsible for conducting themselves with honor and integrity in fulfilling course requirement. NOTICE: Students who repeat a course for a third or more times may soon face significant tuition/fee increases at HCC and other Texas public colleges and universities. Please ask your instructor/counselor about opportunities for tutoring/other assistance prior to considering course withdrawal or if you are not receiving passing grades. ATTENDENCE AND WITHDRAWAL POLICY: 1. Attendance: A. Students are expected to attend all classes (see college catalog for attendance policy). B. Students are responsible for all work missed during an absence, and it is the student's responsibility to consult with instructors for make-up assignments. C. If a student misses 2 or more consecutive classes(12.5%, including lecture and laboratory time), he/she may be withdrawn from the course by the instructor. This policy will be strictly enforced for veterans. 2. Withdrawal: It is the responsibility of the student to officially drop or withdraw from a course. Failure to officially withdraw may result in the student receiving a grade of “F” in the course. A student may officially withdraw in any of the following ways: A: B. Complete an official withdrawal form at the campus he or she is attending or any other HCCS campus. Send a letter requesting withdrawal to: Registrar Houston Community College Systems P. O. Box 667517 Houston, TX 77266-7517 COURSE REQUIREMENTS AND GRADING POLICY: A. Tests – Students' performance will be evaluated through true/false, fill in the blank, and multiple choice questions. To evaluate the student achievement for the stated objectives he/she will complete two tests and a comprehensive final exam. B. Grades: A = 90-100 B = 80-89 C = 70-79 D = 60-69 F = 59 or below C. Final Evaluation Criteria: Attendance/Participation Homework Assignment/Class discussion Exams Term Project TESTING: 15% 30% 40% 15% To be announced in class. MAKE-UP POLICY: Only under special circumstances which student could not control and with the instructor's approval make-up exam will be given. PROJECTS, ASSIGNMENTS, PROTFOLIOS, SERVICE LEARNING, INTERNSHIPS, ETC.: To be announced in class. COURSE CONTENT: A comprehensive course which covers special events designing. The basic concepts will be covered through lecture/discussion. Because the course emphasized a practical approach to the events design field, the class time is taken up with exercises and discussion related to specific operations in the hospitality industry. Class is also supplemented by out of class projects. COURSE CALENDR WITH READING ASSIGNMENT HOMEWORK ASSIGNMENT (due by next Wed. before class starts at 6PM) Week 1: 01/20/2016 Course syllabi and Introduction Week 2: 01/27/2016 Chapter 1 Career Connection & Next Steps on page 41 Week 3: 02/03/2016 Chapter 2 Career Connection & Next Steps on page 74 Week 4: 02/10/2016 Chapter 3 Next Steps on page 112 Week 5: 02/17/2016 Chapter 4 Career Connection & Next Steps on page 137 Week 6: 02/24/2016 Chapter 5 Career Connection & Next Steps on page 168 Week 7: 03/02/2016 Chapter 6 Career Connection & Next Steps on page 213 Week 8: 03/09/2016 Exam 1 (chapters 1 through 6) Week 9: 03/16/2016 Spring Break Week (03/14/2016 – 03/19/2016) Week 10: 03/23/2016 Chapter 7 Career Connection & Next Steps on page 255 Week 11: 03/30/2016 Chapter 8 Career Connection & Next Steps on page 290 Week 12: 04/06/2016 Chapter 9 Career Connection & Next Steps on page 312 Week 13: 04/13/2016 Chapter 10 Career Connection & Next Steps on page 346-7 Week 14: 04/20/2016 Chapter 11 Week 15: 04/27/2016 Chapter 12 Week 16: 05/04/2016 Exam 2 (chapters 7 through 12) Week 17: 05/11/2016 Special Events Project Presentation one case study *Last day for administrative/student withdrawals – April 5, 2016 Title IX of the Education Amendments of 1972 requires that institutions have policies and procedures that protect students’ rights with regard to sex/gender discrimination. Information regarding these rights are on the HCC website under Students-Anti-discrimination. Students who are pregnant and require accommodations should contact any of the ADA Counselors for assistance. It is important that every student understands and conforms to respectful behavior while at HCC. Sexual misconduct is not condoned and will be addressed promptly. Know your rights and how to avoid these difficult situations. Log in to: www.edurisksolutions.org . Sign in using your HCC student e-mail account, then go to the button at the top right that says Login and enter your student number.