Introduction to
Enterprise Risk Management
(“ERM”)
Who We Are?
Dept. of Enterprise Risk Management
(as of 11/1/2015)
Kenya Faulkner, VP for Legal Affairs and General Counsel
Anita Ingram, Assistant Vice President & Chief Risk Officer
Primary functions involve integrating risk responsibilities across the broad spectrum of operations,
financial, strategic, compliance and reputational risks of the organization, weighing in on all risk
management issues that directly impact the strategic direction of the University, and prioritizing the
strategic risk management issues that directly impact the mission of the university.
Amanda Bill, Communications Program Coordinator
Kathleen Scrivens, Director
Support the ERM function and program; track, analyze, and assess
risk control efforts; develop & deliver ERM training; implement &
support ERM information system platforms. Manage and coordinate
departmental and ERM communications objectives.
Under general supervision from a designated administrator, oversees
and directs the administration and management of the insurance risk,
claims and loss control management program for the university and
UC Health med mal and property.
Jean Miller, Insurance Analyst
Under general supervision from a designated administrator, purchase and
maintain all property/casualty insurance programs at the University and
underwrite all employee/ physicians in the practice plan corporations for
the medical professional liability self-insurance program.
Valencia Williams (contractor)
Under general supervision from a designated administrator,
assist in the planning and coordination of administration
and/or operational activities.
Todd Beekley, Associate Director
Under general supervision from a designated administrator, assist in
the administration and management of the risk, claims and loss
control management program for the University.
Warren Meilicke, Senior Claims Analyst
Under general supervision from a designated administrator,
evaluate, investigate and settle commercial property, casualty and
automobile claims. Develop and support loss control programs.
What We Do?
• Collect and analyze data from all departments
across UC to identify risks
• Promote transparency and accountability to
address risk holistically versus in silos
• Develop an ongoing monitoring process to
ensure UC meets its mission and objectives
• Manage the insurance procurement and claims
process
3
Why is this Important?
All
organizations
exist to
ACHIEVE
their objectives
Many internal and external
factors cause uncertainty
about our ability to achieve
our objectives.
This is RISK!
The key is to understand
and manage these risks
properly and strategically
seize opportunities to
PROPEL our mission
FORWARD
Our mission includes:
Teaching, Research and Community Engagement
4
What is Risk?
Uncertainty about the potential outcome
POSITIVE OUTCOME:
BENEFICIAL TO OUR
NEGATIVE OUTCOME:
ADVERSE TO OUR
MISSION
MISSION
-from ISO 31000
A practical analogy:
An experiment in the lab can
prove or disprove the hypothesis.
A risk we willingly take to
advance our learning!
5
How Do We Measure Risk?
Risk is often assessed by the likelihood that an
event would occur and the impact if it did occur.
We use a scale
of 1-6 to “grade”
the likelihood
and impact, then
plot the results
on an x, y axis
(as shown here)
to determine
where to focus
our efforts.
6
How Do We Classify Risk?
• How will the public at
large view this if
covered by the news
media?
• What are the potential
losses or gains?
• How will our day to day
operations be affected?
Reputational
Risks fall into
these five
basic
categories
and should
be assessed
and balanced
continuously
• Is it required by
regulation or law?
• Is our short or long term
success at stake?
7
What Risks Does UC Face?
To name just a few!
8
What Can We Do About Risk?
Risk
Opportunity
Opportunity
Risk
Together we can manage risk and
ensure we meet our objectives!
1. Identify Risk
 What could go wrong?
 What would keep us from meeting our
objective?
2. Plan for Risk
 What controls are in place or need to
be implemented?
 Who is accountable or needs to be
involved?
3. Periodically assess the effectiveness of
our Plans to mitigate the risk and achieve
our objectives.
 What worked well?
 What can we do better?
9
What Else Can We Do?
Many risks are preventable! Here are some other ideas for
assessing and implementing Risk Management in your area:
Leadership
Support
See Something,
Say Something
Culture
Adequate
Procedures
Appropriate
Insurance
Relevant
Training
Robust Systems
Clear Roles and
Responsibilities
Proactively
Seek Guidance
Progress
Reviews
10
Risk Management and Compliance
Development and Alumni Relations
Administration and Finance
Communications
Safety and Reform
Diversity
Student Affairs
Research
Health Affairs and College of Medicine
UC’s Third Century
Mission & Objectives
How Can We Help You?
Our office provides proactive consultation and
assists with the assessment and mitigation of risk.
We also procure insurance and process any
associated claims.
Contact information:
http://www.uc.edu/gencounsel/rmi.html
RMI@uc.edu
513-584-5042
12