Effective Business Presentations Richard W. Moore GBUS 600 Objectives Describe common types of business presentations. Analyze what makes effective presentations. Describe how to plan a presentation. Informative Presentations Objective: to inform Tell them what you are going to say Say it Tell them what you said Informative Presentation Outline I Introduction – Arouse interest – Introduce your three points II Body – Organized logically – Explain each point with memorable anecdote or fact III Summary – Summarize key points with a twist. (.i.e. look to the future) Setting the Tone First message: – I’m comfortable – I’m knowledgeable – I’m positive and energetic Arousing Interest Startle Shaggy dog story Demonstrate Audience participation Persuasive Presentations Persuasive Outline I II Arouse Interest Describe or explain action or product III Prove and visualize IV Personalize benefits Give evidence of benefits Get audience to see themselves taking action Convince them they can do it Move to action Be specific and immediate Tips on Panel Presentations Have an MC provide introductions, overview and continuity Have continuity in AV Assign roles based on strengths Plan seating, standing, moving When not presenting get off stage Panels require extra practice Minimize hand-off time What Makes Effective Delivery? Word Choice Choose memorable words and phrases – Repeat key words and phases – Watch the connotation of words in different contexts Pronunciation Be more formal Be more precise Inflection Exaggerate slightly to express emotions Volume Speak to the person in the back of the room Vary volume to hold audiences attention Vary volume to emphasize key points Rate of Delivery Vary rate to hold attention Slow down to emphasize key points Gestures and Posture Do! Let hands go Reinforce key points with gesture Move around Stay close to audience Good Posture Gestures and Posture Do Not! Look back at the screen Hide behind podium or use podium death grip Pace, rock, shuffle Put hands in pockets Hold things in you hands Bad Posture Eye Contact Use eye contact to keep the audience involved Make and break contact with individuals Look all the way right and left Don’t look back at screen. Read the Audience Stay in touch with feedback on your performance Respond to what you see in the audience Power Point The Good The Bad The Ugly You are the star, Not your Power Point slides Keep It Simple (Like this slide) Avoid Clutter That Does Not add Value Clutter is extra things you don’t need. – Unnecessary formation Too many levels of information Clip art that doesn’t add value Long sentences and bullet points that go on and on and don’t add value by providing new information but just take up a lot of space and are hard to read on the screen. See what I mean? 6 X 6 Rule 6 Lines 6 Words Per slide Make It Easy To Read Font Contrast Clutter Focus on Visuals Over Words Especially in technical Presentations Use graphs, tables, charts One idea to a display Consider design One-Stop ABC Analysis Process Step 1: Traditional line item budget Step 2: Distribute all costs to responsibility centers Step 3: Process map Step 4: For each responsibility center measure cost drivers by activity Step 5: Use cost driver to allocate costs to activities calculate cost per unite of service One-Stop ABC Analysis Process One-Stop ABC Analysis Process STEP 1 Traditional Line Item Budget STEP 2 STEP 4 Distribute all costs to Responsibility Centers For each Responsibility Center, measure Cost Drivers by Activities • Space Allocation • Time Allocation Process Map STEP 3 STEP 5 Use Cost Drivers to Allocate cost to Activity, calculate cost per unit of service Avoid Eras Planning a Presentation 1. 2. Identify objective Analyze audience • • 3. Characteristics and interests Context of presentation Plan presentation • • • Outline Plan attention getter Plan visual aids Planning a Presentation 4. Practice • • • 5. Cut to length Practice with visual aids In panel practice hand-offs Arrive early • • Get the set up you want Test visual aids Power Point can not substitute for clear thinking and complete writing. Check out Tufte Final thought "There are always three speeches, for every one you actually gave. The one you practiced, the one you gave, and the one you wish you gave." -- Dale Carnegie Your thoughts and questions